We love Ben Bridge- especially Walter & Peggy. Their customer service is amazing. They are so…read moreknowledgeable. This is a new location. Their previous location has closed. They have a wide selection of jewelry. Aquatically like their diamonds and the different settings that they can offer. Their prices are reasonable as well.

AVOID THIS PLACE. I literally just bought a Tudor BB58 a few days ago from the Tudor Boutique on…read moreKalakaua (also under Ben Bridge), and figured I'd stop by here (since I was already at the mall) to have them change my OEM fabric strap back to the OEM bracelet. Big mistake. This Ben Bridge Jeweler (now at space #2226) is apparently a Tudor AD, so there should be no problem with them changing or adjusting OEM straps/bracelets. After waiting about 20 minutes, I was told that the watchmaker in the back was having difficulty removing the OEM strap, and for me to please wait. Huh? Another 10-20 minutes go by, and I notice several other reps being called to the back to assist. The rep assisting me looked nervous, but was repeatedly apologetic in having me wait for so long. This couldn't be standard practice for a reputable jeweler, let alone a Tudor AD. In total, I waited for about 45 minutes for them to change the bracelet and finally return my watch. I had a bad feeling, so I checked the back of the watch to see if there was any damage. Lo and behold - they scratched the crap out of my 3 day old Tudor. To their credit, Gail (Assistant Store Manager) offered to polish the watch and remove the scratch marks but I declined before they could ruin the watch any further. When I asked whether the watchmaker taped up the lugs to prevent scratching/damage while working on my watch (which should be standard practice when changing bracelets), the rep helping me said she didn't know. In any case, the damage was done and this doesn't fix the fundamental problem that the watchmaker/rep did not treat my 3 day old Tudor with care... even when they knew that I am a returning Ben Bridge customer (they checked and verified my purchase at Kalakaua). Please don't make the same mistake I did. If you value your Tudor (or any watch for that matter), take it elsewhere that handles your watch with care. Next time, I'll be bringing my Tudor to the Tudor Boutique on Kalakaua. AVOID BEN BRIDGE IN ALA MOANA.

I visited the Ala Moana GS store and I had Really thought…read morethat I wouldn't be getting A grade service because of how I had dressed that day. I was surprised with the outstanding service I had received from Phoebe N. I was given great service and all questions were answered by this great salesperson. She knew a lot about the company and movement of different watches. I been researching a little about GS watches and knew a little about this brand. I'm certain that my next watch I'll probably be picking up will be a GS brand. The engineering and expert craftsmanship of the brand and now knowing that each watch is created by one craftsman from start to finish.

Exciting there's two GS boutiques close to each other. Two SAs on the floor, Sho was knowledgeable…read moreand provided us a lot of different options, and the other kept to himself. They happened to have the watches we were looking for but we had to sit on it and decide between our two options. He gave us a Suntory water and gave us some books!

Found online super fast, Family business, David is amazing helping me 24 hrs late night responses,…read moreno hassles, didn't have to haggle and honest best price no negotiating needed. Highly recommend Rolex or fine time pieces. I'll be back for all my needs. Didn't know anything gave me the upd Went back again to upgrade easy deal no nonsense best deal and great service! Thanks David for always taking care...customer for life.

I am happy with them. I ordered a pair of rubber b Swiss straps because I am tired of the oyster…read morebracelet that keeps sliding up and down my wrist because I am a car salesman that works in the sun sometimes. They are a knowledgeable staff and they were quick to install the rubber straps on my Rolex Milgauss. 10/10 would definitely recommend. Will likely purchase a watch from them in the future. Mahalo Honolulu time co.

I can't say enough good things about Ted's Jewelry. He brought my 26-year-old engagement ring back…read moreto absolute brand-new brilliance--it honestly took my breath away. On top of that, they fixed and cleaned my 25-year-old Tag Heuer watch, which now looks and works beautifully. The service was honest, friendly, and professional, and the pricing was very reasonable for the quality of work they did. It's clear they truly care about their craft and their customers. I will absolutely be back and highly recommend them to anyone looking for trustworthy, skilled jewelry and watch service. Mahalo!

Went here to get a ring sized. I was treated with kindness and professionalism. Everything went…read morewell. The ring was resized in the time that I was quoted. When it was ready it fit well and looked/still looks beautiful.

What started off as "I'm just looking" ended with a new purchase made…read more I visited the store on Mother's Day to kill time before meeting back up with my family. Bert greeted me with a warm welcome and asked if I was looking for anything specific. I told him I was just there to look around and we carried on with friendly, no pressure conversation as I looked in the cases. I'm a sucker for the Aquaracer so my attention stopped there and specifically on the GMT pieces. We talked about the other two Tag watches in my collection and how today's watches were built and different. Ken also jumped into the conversation and asked when the last time I had my Aquaracer chronograph serviced. I told him it had to have been about 10 years ago. I knew it was past time to get my watch tuned up.... ....and it was at that point I was sold on investing in a new piece. Ken and Bert told me about the special running which would enable me to get my watch serviced at no charge if I purchased the GMT automatic piece I had set my eyes on. That was about a $700 value. And the rest is history. The service from the both of them was excellent and I never felt pressured from start to finish. They were extremely knowledgeable, friendly and ensured I was comfortable there from start to finish. They even threw in a box of Tag Heuer chocolates for my wife for Mother's Day. I'm glad I stopped by and am very satisfied with my purchase. Not to mention I'll be getting my other watch back tuned up and refreshed. Mahalo Bert and Ken for the great experience today and I look forward to visiting again...just to look....soon!

Bert answered all of our questions on our first visit. We purchased a men's watch since the fancy…read morestore down the way only took appointments. Returned today to have a link removed which, of course, they did for free. We also looked at a women's watch but couldn't decide (all so beautiful), so we'll sleep on it, and go back eventually. Love the 14-year solar cell options! It will definitely out live my smart watch!

We've taken my beautiful wedding ring, purchased in Chicago, to Allen twice now. Not his fault, and…read morehe's fixed the clasps twice so I feel secure enough to wear my ring.

Heart to Heart was super kind and was able to quickly polish both our rings before our wedding the…read morenext day. They did an amazing job and the rings shined like they were brand new. The wedding day photos were amazing. Highly recommend this local place with such friendly staff. The also restrung my pearl necklace and replaced the clasp I had since it was broken. Such amazing care went into our jewelry. Thanks again for all the amazing help!

Great customer service Consultant took the time to go over…read morewhat I was looking for and wanted Competitive prices Now it's the long wait for my ring to be made Hope it turns out nice!

I'm DAZZLED by the PACIFIC DIAMOND WEDDING RINGS shop! A big MAHALO to your wizard Jeweler, John…read more I've bought and traded several spectacular pieces with this jeweler over the years. Days ago, John offered me a truly important gift for which, I have been unsuccessfully searching for over the past three-years. I am a severe diabetic with frequent, life-threatening events. My MEDIC ALERT bracelet had a weak link and scares me as it drops off frequently. Yet, every other jeweler in the area I pleaded with was unable to fix the link unless, I left it overnight... "NOT!" One kind, generous gesture by this jeweler wiped out my years of frustration and stress. I'm now a forever customer. Thanks again, John.

Looked high and low but couldn't find this jewelry store. Called the phone number and it's…read moredisconnected. This place must be CLOSED guys!

Recommended dealer of authentic Niihau shell necklaces and earrings. Great service owner operated…read moregreat location on Beechwalk good energy in crystal bowls