Today, Mr. Robert Rizz reached out to me personally with a genuine phone call, which I truly…read moreappreciated. This changed my overall impression of the experience, and I'm willing to come back and give it another try. As a business owner myself, I understand that things can happen. What matters is how it's handled, and I appreciate the effort Mr. Rizz made to make things right.

We recently visited PINSTACK on I10 in San Antonio and unfortunately had a disappointing experience…read morewith our server. His attitude came across as uninviting and not very appropriate for a customer-facing role. We didn't feel welcomed or valued during our visit, which really affected our overall experience. Customer service plays a big part in enjoying a night out, and sadly this interaction fell short of expectations. Because of this experience, we would prefer not to be served by him again in the future.

Michael was such a great host! He made my family's experience at pinstack so enjoyable! We will…read moredefinitely be back!

I'm extremely disappointed with my experience at Pinstack…read more I planned my wife's birthday here for a Tuesday and had 10 people coming, only to find out they were closed for a private corporate event. The biggest issue? There was absolutely no notice on the website. Nothing. No banner, no alert, no heads-up when checking hours. That's not a small oversight--that's a major failure in communication. When people are planning events, especially something as important as a birthday, they rely on accurate information online. When I asked about it, I was told "corporate controls that." That's honestly not a good excuse. If corporate has control, then corporate should also be responsible enough to ensure closures like this are clearly communicated to customers. This isn't complicated--it's basic customer service. Because of this, I had to scramble last minute to find another place for my wife's birthday, which completely changed the experience we had planned. Pinstack markets itself as a fun, organized entertainment venue--but this situation felt unprofessional and careless. You can't run a business like this and expect customers to just accept it. At the very least, update your website or post alerts when you're closed for private events. It's the bare minimum.

Had a great time! Please don't judge the experience by the outside cover. Yes, it's an older…read morebuilding but this owner/staff have worked hard to make this a great place to come. Staff at the desk was friendly and worked fast for a crowd. Restroom was very lit and clean. Snack area had great choices (remember it's kid/family focused). Lanes working and crowd seemed happy. We will be back! Thanks.

SINGLE FATHERS NOT WELCOME! This place only has baby changing tables in the women's restroom. When…read moreasked, the staff offered no solutions. Someone wearing a nametag that reads "Batman" just simply said, "I don't know what to tell you." I had to change my baby in my hot car in 90° F weather. I wouldn't come here unless a state tournament was being held here.

Went bowling with my better half and my five week old son. We used the summer pass which includes…read moretwo free games and shoes for $40 for 3 months! The staff was very kind and attentive and cannot wait to use this pass all summer.

This place is okay. Bowling itself was good as we had no problem at all with the ball return and…read morepin set up. The screens worked well. But the vibes in here were just not for me. This place lacks personality and it was kind of creeping me out starting at the white empty wall as I bowled. Most places have decor and stuff to make it look fun but this place had 3 letters on the wall and some TVs. Not the vibe. Despite that they had a cool bar area that had a better vibe. The staff was okay, nothing extraordinary to write about. The bathrooms were pretty rough looking and not nice inside. Overall not sure about coming back I may need to feel out the vibes again but im not a fan of the office break room decor.

Overall, this a pretty nice place to get your bowling on! We usually buy the bowling pass during…read morethe summer so everyone in our household can take advantage of the fun and you seriously can't beat that deal (2 games + shoe rental) and also depending on what pass you get, the regular one or the premium one (you get an extra discount for food when you bowl, also everytime you go you get a $5 arcade credit as well!). This location specifically is pretty clean overall, wait staff is a hit or miss, there's usually maybe 3-4 when we go right when they open so we get the space for ourselves until the rush starts coming through at around 2-3. We usually get pretty good service whenever we go overall, we just had only one rare moment with a front check in person about some of the rules that we weren't aware of that changed all of a sudden. I understand that if there's some changes with how things are done, totally ok with that, but there's also a way to explaining it to us as we were accustomed to prior to the bowling alley. Just tell us without having some attitude about it - That's my only rant, otherwise it's a great spot! Parking: plenty shared with a bingo spot.

Family gathered for the holidays decided to try an afternoon of bowling at the place near our…read moreneighborhood. It was easy to make a reservation online, but we were astounded by the $56 person price! We called and spoke to a very friendly, very helpful sales rep who offered several specials to consider. We chose 2 hours of play with shoe rental, unlimited soft drinks and 2 drink tickets per person. Final price was $13/person cheaper than the online booking version. We had a blast! We had two lanes side by side at end of the alley. A friendly server brought menus over, answered any questions we had, and took our order for fun specialty drinks. The drinks served were really good! Also available is a nice selection of food options, but we didn't try anything as we had dinner plans after bowling. It was easy to set up player and team names (Dominators and Gutter Cousins) on the digital scoreboards, then we got the balls rolling! None of us had bowled in a very long time, and our skills varied widely. We laughed and cheered and trash-talked our way through the games. It's loud enough in the place that we could yell and cheer without disturbing anyone. Center table between the lanes held our drinks, and the cushioned bench seats were heavily padded and comfortable. Two hours of play passed quickly! We all had a great time despite the occasional gutter ball! Everyone said they'd forgotten how much fun bowling is. We'll definitely be making plans to come again!

Great bowling alley! It's no frills, not insanely expensive, but with good lanes. Think weekly…read morebowling league, not Bowlero or the Bowl & Barrel at the Rim, which is super fancy and a nice environment but their pins are literally held up by strings and it's not real bowling. We've gone on a Sunday afternoon, it was $15 per hour per lane, and not too crowded. $2 shoe rentals. They have a little cafe with typical bowling alley food- pizza, fried foods, popcorn and have a bar too. Great, friendly service from their staff and when one of our lanes had a dysfunction with the bumpers, they addressed it quickly. Otherwise, no problems with the lane.

Very fun experience. I absolutely love bowling. Some things to consider. Be aware that if you do…read morethe All you can bowl you have to wait sometimes for the league players. Which can take 40min to an hour. Also the food is pricey and rather bland. The ambiance was nice because most of these bowling alleys are modern now and don't have the same charm. Will be back!

Came in recently for an afternoon of corporate team building and passed a great few hours at this…read moreMain Event location. We had a private room to ourselves and after sitting our things down we made the trek to the laser tag course. After a few sweat inducing rounds of competitive laser tag we spent the rest of the afternoon back in our private room enjoying cocktails, lunch, and each other's company. We shared multiple appetizers (all were tasty) and I enjoyed one of their pizzas as my entree before getting diabetes from sharing their ultimate sunday dessert with the rest of my table. Main Event truly has something for everyone - new and classic arcade games, a bowling alley, laser tag, a fully loaded bar, kitchen and more. It's a great location for corporate events, birthday parties, or just killing a few hours being a big kid for the afternoon.

We went to a birthday party for my son's friend, and it was such a blast! They started the party…read moreoff with bowling, then moved on to arcade games and laser tag. They also did that one thing that looks like zip lining. They did it all! The kids enjoyed mini cheeseburgers, and my husband grabbed us some margaritas. They were frozen but melted quickly--so I had to drink mine fast! I'll be coming back on a Monday afternoon when they have specials on the arcade games and definitely consider having my boys birthday party here!

My boyfriend and I came out on a Friday night and I was expecting more of a wait. I'd called…read moreearlier during the day and spoke with the owner, Thomas, who informed me that demand fluctuates so there wasn't a reliable estimate on wait times for lane. We come in around 9pm and do the lunar special ($22.99 per person, shoes included, for two hours of bowling). We got a lane immediately and managed to get through five games in the first hour and a half. Five games are more than enough to tire you out, so we called it a night after that. I lost all five, but I was about to win the fourth if I hadn't had the win stolen from me by three strikes in the 10th turn. I would recommend Fiesta Lanes to anyone looking to do bowling in the San Marcos/New Braunfels area. The only thing I will say is that bowling seems to be rather expensive in Texas compared to where I'm from--every alley I looked up seemed to be more than $20/person. I don't remember ever paying more than $20/person for a satisfactory bowling experience at home, but compared to other offerings in the area I'd say the lunar special is a pretty good deal.

The owner is a clear racist. He is sickening the way he is lying on Google. Thomas Coleman is a…read moredisgrace. Please everyone look at his responses to criticism. Test your luck and give Fiesta Lanes one star. He will loose his bald cap on you...lol what a disgraceful low life!!

This place was great great service great food was a little long wait but other then that greatread more

As good as it gets on the southeast side for bowling. Our two families went it in on a Saturday…read morenight with no wait time the girls up front were quick to help us out and get us two lanes together we had a great time yes it's probably pricey for bowling but everything is now days. But i have to mention LEE i believe he was managing that night and he was fantastic he helped us through out the night multiple times and forsure made me want to come back to this location often. The upgrades in the building over the last couple of years definitely show as well !