This review is for the Swedish massage that never took place at this place. I had ordered a Groupon to use for a massage at this place, booked a date in the future that was 2-3 weeks out, but realized within 6 hours that the date was not going to work for me so I asked for a refund from Groupon on the voucher that was just issued to me. I intended to call this place back and cancel my appointment, that was scheduled 2 weeks out, but hadn't gotten around to it, but within 1 day of me making my appointment - I get a call from the owner of this place, who LECTURES me on the phone about how it's "not nice" that I didn't cancel the appointment with her. I calmly explained to her that I didn't get a chance to cancel the appointment, but I had marked it on my calendar for me to call her and cancel. I felt like she was ATTACKING ME VERBALLY with her language by saying that it's not right of me not to cancel my future appointment. I mean - I barely refunded the Groupon just a day before, and hadn't given her a courtesy cancellation call yet!!! Good grief. VERY SCARY. I'd stay away from this place if you don't want to get lectured and verbally attacked w/ a menacing tone by some crazy lady. Not worth your time or having her inflict VERBAL ABUSE on you. read more

I am very, very happy with the eyebrow threading. I've only ever had my brows waxed before so I was a bit apprehensive about threading but Mojgan made this a great experience. She's very sweet and does a fantastic job. I was in and out in about 15 minutes. She gave tips on maintenance and recommended a brow gel..I came here on a Groupon but have another appointment scheduled in a few weeks. I would definitely recommend. The entrance is through the Salon Suites (park in the back lot of 1655 E Thousand Oaks for easiest access) and her space is down the hall on the right. read more

Tutiya Threading - Services/prices - Eyelash Service Near Me - Thousand Oaks, California

Awesome! My first time here and i can say that i have finally found a threading place! I highly recommend!! Other threading places that I have been to, they are very callous. To them, it's just a job. So they thread me, I feel like a block of cheese being grated. But not at this place. She's very careful and she seems to love what she does. This will be the only place I'll go for threading. read more

Went to get my eyebrows microbladed and was so pleased with the results my sister wanted them done. She is so professional, knowledgeable, and thorough in explaining everything she is doing. She does offer her recommendations, but t the end its my decision. My sister wanted a lighter shade for her eyebrows so she did lighter and now my sister went back to have her redo them darker..... I have definetely become her future client along with my sister... Thanks for making me feel comforatable and beautiful read more

LOVE THE SERVICE. Mojgan is professional and cares about the look of her clients. Her skill in threading is excellent. Never a scar and no pain. Thank you so much for always making me feel wonderful. read more

I am 100% + satisfied with my brows and lashes! My husband bought the groupon for me to get microblading done since it's been about 2-3 years and I had some fading, which is normal. I was able to make my appointment as Mojgan was so professional and sweet! I loved my experience so much I was able to squeeze in time for eyelash extensions and purchased some massages for cuter uses! She has gentle hands and knows what she's doing. What an angel she is! I'm a returning customer for sure I will post my brows once they have healed. If you ever get microblading done just know the healing process can make you want to hide for a few days lol but the end results are totally worth it! read more

Tutiya Threading - My extensions - Eyelash Service Near Me - Thousand Oaks, California

I took advantage of an Amazon coupon that was being offered. After getting my eyebrows threaded, Mojgan noticed that I had permanent eyebrows tattooed on. She asked me about them but basically wanted to know how much I had paid to have them done and then retouched. After I told her, she told me she could do the same and for the same amount. This amount was $45.00 for the touch up. My first thought was to ask if she had a business license to include tattooing, however, I didn't. I went ahead and scheduled an appointment. On the day of the appointment, I went in and the first thing out of her mouth was a fee that was $10 more than what she had told me she would do them for. The next thing she told me was that I would have to come in after two weeks and have her retouch them again and of course pay another $45.00. Maybe the shop owner thought I was born yesterday? I may not be a beautician, however, I have had my eyebrows done and retouched and I know that if they are done correctly, the person should not need to come in again after two weeks. The bottom line here is that Mojgan was trying to run a SCAM on me. First by adding $10 to the total fee and then making it necessary to come in for a second visit that was not necessary. This lady works at other salons too, I would definitely consider not going to this shop. She is a cheater and I for one am never returning. read more

Wow. Awful. That's the short. The long of it is really the fact how rude Modjan (Mushka) is. I used to come to the Salon and she decides to have a bad day and take it out on me?! She scolded me on one occasion because I chose to only get eye brows rather then full face (which caused some serious acne for me the last time I did it with her) and I come to find out, she's moonlighting from the mall?! I decided to take my business to the mall and she saw me there. She decides to be nice and gain my business back. I tried to give her another shot but she decided to have an attitude with me at the mall as well! The nerve on this one. She also wanted me to do cash only at the mall and only see her at the salon. She rolled her eyes and scolded me for sitting in the wrong chair! When I chose to say nothing and walk away, she started harassing me via text! Such a rude person. If I get another message from her after this, I will report her and post her texts here. Psycho. She does an average job with the brows and facial hair so if you can drive to the mall and get it done at the stalls there (where she also works), do that. But her attitude does not stop there too so choose the person wisely. Update after her reply: please do share what you need to share. Be an adult. You begged me to give you a second chance and I did. You are a petty person that habitually lies. FYI, as for me running late on my second try with you, you said it was fine (I still have those messages since I was trying to reschedule) and after your rude behavior you started crying and telling me how not to give you a bad review and you're a single mom etc. I felt bad and let it slide even after you suggested a $5 discount if I gave a positive review on Yelp. Third times the charm. Maybe I should tell your "part time" employer of what you said about them? Remember the smack talk you did about them and suggested I should only visit you at the salon? Do yourself a favor, apologize and fix your attitude. You are clearly in the wrong here. read more

Wow I can't believe it's been about two years already since I've been going to Mojgan! She is absolutely wonderful! She really takes her time, and she is very good. She is by appt only, but she is always very accommodating. I text her last minute sometimes and I'm able to go in the same day or the next. Sometimes I only need my upper lip, so she is able to squeeze me into her schedule if it's last minute. We have really developed a wonderful relationship. She is so sweet and very kind. We always talk and laugh together. Go see Mojgan! You will love her :) read more

Amazing. She is seriously amazing at what she does! She's friendly and really know how to shape your eyebrows to your face. Also gives great advice on your eyebrows and maintain them in between visits and she isn't expensive at all, worth every penny. read more

Tutiya Threading - Top is before and bottom is after - Eyelash Service Near Me - Thousand Oaks, California

I bought a deal on Living Social while back to get my eyebrows done and finally went yesterday to get them done. It took a little bit longer than when I would normally get my brows done but she did do my chin and upper lip for free. While that part was totally and completely uncomfortable I was very pleased with the results. The only thing I didn't like about my visit to Tutiya was that I was asked where I had previously gone to get my brows done and she proceeded to talk down about that other business. It just wasn't very professional. read more

After having two extremely successful eyebrow shaping appointments with Mojgan, I find it more than necessary to give credit where it's deserved. Mojgan is an eyebrow queen, who knows EXACTLY what she's doing! I was hesitant to try a new place because I've had a few experiences where the brow "specialist" insisted on thinning my brow in order to give it a desirable shape. By doing this, I lost my natural brow shape completely...and have been waiting YEARS to find the right person to help my brows get on the right track again. After all, they say that good eyebrows can make or break a face! Mojgan knows what it means to have beautiful full brows and ensures to maintain your true natural brow shape. She doesn't try to create her own. I suggest letting your brows get as bushy as possible so that she has more to work with. It took a month and a half for my brows to be where they are today, with her help of course! Her prices are beyond reasonable, she is extremely professional, and she has a very calm demeanor. This makes for a very relaxing experience. I feel bad for anyone who has had anything negative to say about her on Yelp, because it appears to be nothing more than just a simple misunderstanding. Either that, or some people are just a**holes This to me is not a big enough issue to write about on here. It's irrelevant, and says absolutely nothing about her truly outstanding level of expertise when it comes to doing an amazing job shaping eyebrows. These negative nancy's are missing out on an amazing experience by an amazing person! Like I said, I've only been to see her twice, and I am definitely never going to let anyone else touch my brows as long as Mojgan is in the business! She's been doing this forever, and I don't ever question her ability to provide the best customer service in every way possible! Being in the beauty industry myself, there isn't anything I appreciate more than feeling just as important as any other client.. and that's how I feel with her! See you soon Mojgan! read more

Mojgan is absolutely amazing. I am terrible at doing my own eyebrows and was referred to her by a friend who told me that she could help! I walked out of her suite a new, happier woman with not thinner but such better shaped brows. She even taught me how to fill them in with the powder I purchased (awesome stuff!). I will definitely be back--I've found my girl! read more

Called to get information and was told in a rude tone that she is not available to talk. When told I am available tomorrow to book an appointment the lady stated in a rude tone "you can call me". After booking an appointment the lady begins telling me about the cancellation policy, as I ask for confirmation she said "I am not arguing, either you can come or not". Overall, I am completely shocked by the rude tone and terrible customer service. I haven't even had a massage and will not be going due to lack of customer service. read more

I never write reviews, I just had to write one today. I have been going to thread my face at Mojgan Tutiya Threading in Thousand Oaks for 2 years now. I was recommended her and has not since had a reason not to come back. Mojgan is not only extremely nice and friendly, she also (which is most importantly, does a great job, beyond expectations) I have had my face threaded there as I said for 2 years and I have also tried the eye lash extensions which I absolutely love!!!! They look amazing. I had them done 2 times, 1 time last year in August when I went to Croatia, and 1 time in April when I went to Florida. Love love love them. I also took a massage from her a month or two ago. Everything she does, is done with respect, kindness and professionalism. I can highly recommend her. Excellent professional service. read more

Don't get extensions here! Do not be fooled by the cheap prices. You get what you pay for. First of all, she was very friendly in the beginning but don't let that fool you. I had never gotten eyelash extensions so I didn't really know what to expect. Anyways, it was like any normal appointment but as soon as she started applying them I knew something was wrong. (She doesn't give you any option of length, style etc..). As she was applying them, my eyelids were burning. I could feel her placing the extensions on my bare eyelid which was a mistake from the beginning. Anyways, when she finished, my eyes were burning and watering so much and she said it was normal. (I couldn't even open my eyes without crying and burning). I looked in the mirror and the eyelashes weren't even the same. She tried to fix it with scissors by trimming but I was still not satisfied. She applied the lashes in different parts of my eye and got really defensive when I brought up how unsatisfied I was. I realized there was nothing I could do and I just payed and left. Long story short, it's a week later and most of my eyelashes have fallen out. I texted her today asking her to remove them because I was not happy and she responded like a child. Bottom line don't go here for eyelash extensions, pay the extra money and get good extensions. read more

Tutiya Threading - Our conversation when I said I didn't like them. - Eyelash Service Near Me - Thousand Oaks, California

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Mojgan is amazing! I have been getting my face threaded since I was in my teens and Mojgan is by far one of the best people I have ever gotten threaded by. Not only did she do a great job, but she is just so darn sweet too. I got my entire face, including my eyebrows threaded, and I couldn't be happier. Her suite is in the salon studios part of the building, just FYI. Merci Mojgan jan! read more

She always does my eyebrows and they are always perfect!! Everyone loves her work and her salon! Very privet and professional!!

Mojgan is fantastic. She's the first threader I've worked with and I'm well impressed by her amiability, skill, and efficiency. She does a great job at refining my eyebrows without taking away from the natural shape, and she has my assured patronage. read more

Just booked a last minute appointment and luckily she was able to fit me in for a lunch appointment. Did a great job threading my eyebrows and forehead. Got rid of my pesky baby hairs, and left my eyebrows groomed but natural looking. read more

Mojgan does an incredible job and her prices are very reasonable. I love my eyebrows to be thick and full, and she does a great job of that and stays true to their natural shape which is VERY important to me. I also really love the idea of the salon suites; it is very personal and quiet and whomever you're working with has their attention entirely on you. Really great. I can see myself coming to her for years! (4 stars only because YELP tends to filter when there are lots of 5 star reviews) read more

SO RUDE. You're better off going to the Oaks Mall to the one by Macy's on the second floor(: It actually cheaper. It's $12 dollars & they do a great job and her without a coupon is $18 when I got to the salon I didn't think I was at the right place because I thought it was going to be like the one at the mall which it's just eyebrow threading and there's like two people but I went in and asked and the lady at the front was super nice and she was like you can text her and she'll usually text back so she gave me her number and I did. I told her I was a new client and that I wasn't aware I needed to make an appointment but I was wondering if she was coming in at all ( didn't know she had left) It was Saturday around like 5pm. She called me immediately after I texted and was like what can I do for you I told her I wanted to get my eyebrows threaded and she asked me where I heard about her and I told her Groupon. Immediately after that she went off on me and her tone was extremely rude. She started saying if I had read I would've seen it was appointment only which I didn't see because when I clicked on the deal the Apple Pay came up and I just bought it because I thought it was going to be like the one at the mall and I needed it by sunday anyways. She then started saying she has worked for Groupon for four years and that she was already being nice but it's just not possible she said it's 5 on a Saturday I already left I'm not in town and just kept going on and so I said I'll just go somewhere else thanks and she just kept going on how it was appointment only and I was like I know that now and she was like okay but what did you just say I said I'm going to get a refund and go somewhere else thanks. She said okay bye and I hung up lol. I didn't even make it to my car and she was already calling me again and I was like fuck that so I didn't answer and then she texted me "I can go in but it'll take at least 20 mins to get there. I was driving so I didn't respond and she was like let me know now or whatever and she kept calling so I just said no thanks and she said okay my pleasure. The way she was talking to me on the phone was super rude and made a huge deal about it and then she wants to finally agree to come in? Like no by that time I was already mad because 1) I PAID and 2) who talks to a potential client like that. You guys saw she gets super defensive on all the bad reviews and has to have the last word so if you're reading this get your popcorn out Reply: evidence? You mean like 4 texts you sent me AFTER you were extremely rude to me on the phone ? Wow you really plan ahead. I hung up after I told you I was going somewhere else and you said bye. I didn't answer because I told you I was going somewhere else. I do not care that you didn't see me the same day it was all about how rude you were on the phone. It was the tone you were saying everything in. I can talk to you the business owner. I'm doing it now you were rude and that's that. Thanks for all that useful information!!! read more

Great experience! I am a first time threading customer and was a little nervous cus I didn't fully understand the process. But now that I have done it, I will never go back to waxing. The lady is really nice and does a great job. I got my eyebrows and upper lip done. I think I was only there for 30 minutes. She was very gentle and really knows how to relax the client. I will definitely be going back! read more

Mojgan has exceptional, world-class threading skills.This was hands down, the best threading experience I have ever had! She is very meticulous and her prices are the most reasonable I have ever seen. Look no further, visit Mojgan at Tutiya Threading today! read more

I heard that eyelashes are more important than make up when getting married- so I wanted a try. And I came here to Modgan to get that experience and do a trial run. Well, I am afraid I am hooked- she did a fantastic job, was careful, professional and took amazing before and after shots. My guy said the next day- I don't know what you are doing with your eyes but I love it. And her prices are very affordable compared to other lashers. read more

Mojgan is the sweetest and most professional! I've been going to her for years and I honestly don't trust anyone else to get close to my eyebrows but her. She makes them perfect everytime!!! Thank you Mojgan read more

This merchant is unprofessional. I would not recommend this business. I purchased a Groupon to try out this merchant. I've tried threading twice before but am still not convinced that it's right for me. When I called to make my appointment, to my surprise, I found out that I previously purchased this same Groupon several months back and was one of the places I tried previously. The vendor had my phone number and remembered me. She made it clear that the Groupon deals are for first time customers only. I agreed so I said I would just call Groupon to get a refund. But after a lengthy discussion the vendor said since I purchased it already, I should come in and she would honor it. So, I made an appointment. However, she asked me to call her a few days before to confirm my appointment, which I thought was weird, but then later retracted it, I wouldn't need to call again. Huh? It turns out, the day before my appointment, she called me to move my scheduled time out two hours. I said it would be tight but I'll manage. So, that day, I reshuffled by schedule but unfortunately arrived 5 minutes late. It then took me an additional 2 minutes to announce my arrival by a button system. The salon doesn't have a receptionists. The merchant comes out and all she says is that I was late so she took another customer; and was smug about it I might add. What??!! I was upset but whatever. Let's just get this over with. I figured that she stacks her clients back to back in blocks with little wiggle room to accommodate her schedule, never mind the customer. When I finally got in the suite I asked if she needed my voucher. She stared at me with bulging eyes and proceeded to asked if I had been there before and if I've used a Groupon before. I reminded her that we had this lengthy conversation already on the phone. She blatantly denied remembering the conversation. I was shocked! So, I said, whatever, I'll pay the $4 difference, can we just get my brows done. To my surprise she kept wanting to berate me. So of course we went back and forth. Finally, I realized that the best thing to do was agree to disagree. I tried to pacify the situation be reiterating that I would pay the difference. I thought that did it and laid down on the chair. At this point I was thinking... hmm maybe I shouldn't let someone this disturbed do my brows. And just before she bent over to start, would you believe it, she went at me again, trying to get the last word in. I was stunned! I got up and left. She proceeded to follow me and continued her rant at me and even followed me to my car; which was very creepy. Thankfully she didn't get in my way and I drove off. Needless to say, I will not return. What a horrible experience it was for me. Small businesses that are low cost and non technical in nature really only have customer service as the main draw for repeat business. It's too bad that this merchant doesn't realize that. read more

As I can see this owner 'defend' her business as always correct however can't deny half of the review in here are negative and not praise for the business, then business owner need to think about 'why' vs. 'how to defend myself was so right but the customer simply has their own problem'. if that's the way to run a business, then this is not the right business for you. your business should be about customer service. I saw an almost identical scenario about someone purchase a groupon and try to book appt for her daughter and herself. Then ended up finding difficulty even just to communicate thru the time. I too, experience the same 'difficulty' and I would like everyone who purchase groupon to beware of this situation, or maybe the owner who read this will correct their attitude and actually accept the responsibility for not delivery good service simply people came thru groupon. When I called last Saturday , 3/13/16 appx 12pm, I asked to book an appt for myself and my daughter we have groupon, the person who answered the phone first asked, what time you wish to come ? I said, 3pm. She said, I am not available, but I can do 1:15pm, but you must show up. I was surprised by the attitude, assuming I booking appt that I don't wish to show up for. Then I told her, I can come at 1:15pm and it will be for me and my daughter, her response was "OMG".. I asked, what is your normal business hours , she said it's based on appt only. I said , I will call another time, her response left me speechless I never heard of people who doesn't welcome business in such a negative comment. I went back to get refund for groupon, but I also want to warn people out there who deal with this type of mercurial attitude. I will never bother to call again for any reason this person didn't seem to want to do business anyways. Again, the business owner can defend all she wants, but honestly, it's time to review why not all of the ratings been 4 stars if things are so great............... read more

Bought this eyebrow threading on Groupon and called to make an appointment as the Groupon states to. Keep in mind eyebrow threading takes minutes to complete. She couldn't give me an appointment for 4 days. So she is either a 1 woman team or just wasn't thrilled about taking an appointment via Groupon for a service that takes anywhere under 5 minutes. Getting return on this Groupon and going elsewhere. Not good customer service and after reading other reviews seems this is the norm for her. read more

I used to pluck my eyebrows for past few years up until close to 3 months ago i started having my eyebrow done by threading Technic specially after a month and half I noticed not only my eyebrow didn't grow as thick and and folded any longer also lots of them didn't grow back as well therefore she offered to have my ear done by threading Technic same result started happening lesser hair and thinner so I decided to join Tutiya new annual membership club which I find it money saving beneficial since i have to go for visit as much as every two weeks read more

After several bad waxing attempts, I tried threading two ago. Since then, I have been to several different threaders; but, was never fully satisfied until I met Mojgan. Mojgan does an incredible job. In a very short time, my eyebrows look fantastic. Mojgan is an expert threader; very professional and her prices are reasonable. An added bonus is The Salon Suites which provide a very private space unlike the The Oaks Mall where everyone gawks at you as they walk by. I highly recommend Mojan. Give her a try - I know you will be very, very happy. read more

I had been going to Mojgan for a couple of years. She has always been very caring, and did a great job. The first time I saw her she recommended a full facial threading which was probably a little uncomfortable for her. However I took her up on her suggestion and couldn't be happier about the decision! Recently I changed jobs and went to someone closer to my home who offered a discount but I was so happy to return to Mojgan after a couple of months. I hope I never go anywhere else. She does such a great job and really seems to care. I am a customer for life! read more

If you are looking for a great place to have threading done...you don't have to look anymore. I was plucking my eyebrows for years and decided to try threading. LOVE IT!!! If you want to try something new go see Mojgan. She is very personable, has good pricing and works around your schedule. Call her it is well worth it. read more

purchased a LS deal for eyebrow threading and complimentary lip or chin threading. this was my very first time getting my face threaded. the lady was very patient with me even my eyes just started to tear up. she did a great job. best part was the soothing lotion after the process. read more

My daughter and I have been going to Mojgan for our faces and eyebrows. She does a fantastic job. I recommend her strongly.

Great service with beautifully done eyebrow threading. I love taking my 12 year old daughter here to get her brows threaded. Moigan is very nice and professional. I highly recommend coming here. read more

I bought a Groupon deal for eyebrow threading at Tutiya. I called to make an appointment for the next day. I talked with the owner, Mojgan and she told me to come at certain time during the day. I said i can't make it at that time and that's when she said to come in next 30minutes. I told her i can't make it in 30minutes and i was on the way somewhere else already. That's when she said "have a good day" and hang up the phone. She was rude and obnoxious and didnt listen to what i was trying to say at all. I called her back and she started to lecture me on how i need to make appointments ahead of time and i told her thats the reason im calling her and she hang up on me. I have been to several threading places and this is the first encounter with an obnoxious and rude owner that could care less about customers or getting any sort of business. I will not recommend anybody having any services done at this place. Who knows what mood she is in.... I wouldnt risk losing my eyebrows for sure! read more