Jack came out right away to fix my dacor! He was friendly, professional, and even handled it like a champ when my dog escaped her crate. I asked him to replace the igniter on my oven and show me how to adjust the racks so I can clean it more easily - he did both things in less than half an hour! Great value for the service requested. All done within four hours of my first call. read more

I had a great experience with this technician. He came out and helped finish installing my Samsung gas stove and made sure everything was done right. He had the proper tools to check for gas leaks, which gave me a lot of confidence in the safety of the install. Professional, knowledgeable, and easy to work with. I'll definitely be calling him again for appliance repair in the future. read more

He showed up on time, and was able to let me know quickly what was wrong! He was great at explaining things and didn't push me for more expensive options! read more

You come home, and find out your appliance isn't working. (For me, it was the clothes dryer.) Such a bummer... you go a few days like this, as you don't have the time to research someone. Clothes (or dishes, or whatever) are piling up. You just want this done FAST.. This was me last week. And amazingly, Jack's Appliance Repair came through so fast it made my head spin. I contacted 3 companies from Yelp - 1) no response. 2) can come diagnose 5 days later. 3) Jack's Appliance - called me immediately, and said he was *in traffic* at 4:45PM (end of day) but could get to me by 6:00PM. ARE YOU KIDDING ME? Same day? Who does that!? So he comes by, diagnosed the problem within 15 minutes, and said he could get the necessary part by tomorrow in Tacoma. Communication - Excellent. Speed - 20/10. I had my appliance fixed in literally 26 hours from when I contacted him (only because I needed a part) Price - VERY fair. Yes yes yes! Thank you Jack's! read more

Jack's repair was the first to respond. He told me the price is a "flat rate of $110" and can come out right away. So I took up his offer. I had an issue with my dryer. It was heating but it was making some weird noise after I cleaned the lint vent. So I must've did something wrong. Anyways, they came out at the expected time and within 15 min he was done and fixed the issue. He dissembled the front part of the dryer where the lint vent was and removed all the lint. He said that there was lint that was pushed down the lint vent (that was me). If we kept using the dryer with that sound we would've caused more problems. So within 15 min, he made $250. $110 for the service fee or diagnostic and then labor and parts. Even though we didn't need any parts. So basically labor and his expertise. So $110 is on top of what needs to be prepared. I'm ambivalent about recommending because we did have a positive experience with him and I'm thankful that we got our dryer fixed, however, I was blindsided by the additional charge, since the communication was "$110 flat rate". $250 is pretty steep but his service was great. So do what you will with that info. read more

Poor service and pricing. Without even pulling apart the cover on the dryer and inspecting they said a new motor is needed when the dryer still was producing heat and working. Just making a weird rumbling sound. Didn't appreciate being charged a service fee for work that included him pulling out the dryer vent and sticking a flashlight around. Not worth your time, they spend money on the advertising to get first placement only to have terrible service. read more

I called on the Wednesday before Thanksgiving and Jack was able to make it out to my house by Friday afternoon to replace the gasket in my front loader washing machine. The job was a little more complicated due to our machines being stacked and needing to be shifted without much room to work with, but he got it done and kept to the quoted price which was already a very fair price. I will definitely be calling Jack's Appliance the next time an appliance needs work in our home. read more

Jack's was the second company we hired to do the same repair. He put the first company to shame. He knew what he was doing, was methodical, professional and affordable. Will definitely use him in nthe future for kitchen appliance repairs. Charlie read more

Our oven wasn't reaching or holding its temperature and we finally gave up dealing with it. I found Jack's Appliance Repair here on Yelp and within 20 minutes arrangement were confirmed. Our repairman showed up on time, promptly got to work, and blessedly did not comment (or audibly) judge us for the condition of the floor under the stove. Our oven temperature was tested, corrected, and now works perfectly. Plus, now we know how to fix it if it gets out of kilter again. Whole thing took about an hour. The $165 it cost was far less expensive than buying a new stove, which we were worried about. He even peeked at our dryer to see if anything was wrong with it besides a coin that ended up inside the fins and rattles constantly when in use. We'll just continue to live with that one. Thanks, Jack's! read more

I called on a Thursday about a broken dishwasher, and Eugene was able to come the next day to diagnose the problem. He worked quickly to diagnose, and then returned three days later once he had the part. He was communicative and helpful in explaining how to avoid the problem in the future. Highly recommend! read more

VERY MISLEADING!! I'm disappointed that Bob said there was a flat rate of $110 but when Eugene came out he charged $220 for about 20 minutes worth of work unclogging a dishwasher. I called Bob to confirm the amount and he said they charge a minimum of $200 for anything that needs to be done no matter how small. They shouldn't say $110 then if they are going to charge $220 minimum. read more

Had them come out to remove my old double oven and install a new one. On time, prompt and very helpful with the install. Would recommend for future projects as they were also very competitively priced as well. read more

Came out to fix my oven. Fast turn around time. Very nice technician. Would use this service again. Thank you

Quick to come look at my dishwasher and asses the problem. Provided quote and came the next day to complete the repair.

Outstanding service. Prompt, efficient, and fairly priced. I will use them again and be happy to refer them to neighbors.

Super fast!! Arrived on time, called 10 minutes beforehand. Diagnosed the issue and then gave us a price. Confirmed we were good with the price and proceeded to fix the machine. Confirmed repair, washed hands and processed payment. Technician was pleasant, clean and got right to work. Super glad to have called Jacks Appliance Repair!! read more

I have had a string of bad luck with issues in my home so I was in tears when the dishwasher would not drain. Had a plumber out who said it was not plumbing but likely the pump. Jack's came out and fixed the issue and was so kind. Price was reasonable. All around 10/10, would recommend. read more

Eugene came on a Saturday and did an excellent job of diagnosing the problem with our oven. He had the necessary part (igniter) and had the oven up and running quickly. read more

Would recommend, he showed up the day I called, had our dryer fixed within an hour which was so appreciated.

Was quick to make an appointment. But did not show up and asked to re-schedule for the next day....had an emergency...No call no show on day 2. Would not recommend for one of two reasons.....asked several times if he had experience with my particular refrigerator and could not get an answer. read more

Leaking dishwasher. DIY-Ed the seals and parts that typically wear out, but it kept leaking. We had our tech over within 45 minutes, he was not super talkative but that's okay. He took it apart adjusted the seals that we put in. Turns out a part we replaced that has nothing todo with the seals was broken. It was a cheap replacement done prior to the leaking that was malfunctioning. We would never have figured out that this improperly spraying spray arm was causing the leak. He showed us the broken/not working properly part got us a new one the next day and we have had not leaks. Again we would never have guessed this other part was causing the issue. All in, with part and base fee was $180. Glad we called. read more

Very responsive, fast, honest and affordable. We've used Jack's a few times for our dishwasher, dryer and refrigerator. Very pleased.

If i had another job for this company i'd hand it to them in a minute. Fast,professional and affordable.

Responded to my request quickly & set up an appointment for the next day. Service tech arrived on time - made repairs & reviewed the repairs with me. Would definitely call them again... read more

hooked up my sink, garbage disposal and dishwasher. Great service. Knowledgeable, quick, low price.