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    Jack’s Appliance Repair

    4.4 (25 reviews)
    Closed Closed
    Updated 2 months ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - Jack’s Appliance Repair

    Cooktop installation

    Cooktop repair

    Appliance installation

    20 More Services

    Range installation

    Range repair

    Appliance repair

    Stove installation

    Stove repair

    Dishwasher installation

    Dishwasher repair

    Dryer repair

    Freezer repair

    Garbage disposal installation

    Garbage disposal repair

    Ice maker installation

    Ice maker repair

    Microwave repair

    Oven installation

    Oven repair

    Refrigerator installation

    Refrigerator repair

    Washer installation

    Washer repair

    Jack’s Appliance Repair Photos

    Recommended Reviews - Jack’s Appliance Repair

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    25 days ago

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    2 months ago

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    2 months ago

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    1 year ago

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    1 year ago

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    1 year ago

    Business owner information

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    Bob M.

    Heat producing heater not the motor

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    2 years ago

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    11 months ago

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    1 year ago

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    1 year ago

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    10 months ago

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    2 years ago

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    2 years ago

    Came out to fix my oven. Fast turn around time. Very nice technician. Would use this service again. Thank you

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    2 years ago

    Quick to come look at my dishwasher and asses the problem. Provided quote and came the next day to complete the repair.

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    1 year ago

    Outstanding service. Prompt, efficient, and fairly priced. I will use them again and be happy to refer them to neighbors.

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

    Would recommend, he showed up the day I called, had our dryer fixed within an hour which was so appreciated.

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    2 years ago

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    2 years ago

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    2 years ago

    Very responsive, fast, honest and affordable. We've used Jack's a few times for our dishwasher, dryer and refrigerator. Very pleased.

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    2 years ago

    If i had another job for this company i'd hand it to them in a minute. Fast,professional and affordable.

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    2 years ago

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    2 years ago

    hooked up my sink, garbage disposal and dishwasher. Great service. Knowledgeable, quick, low price.

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    Ask the Community - Jack’s Appliance Repair

    Review Highlights - Jack’s Appliance Repair

    I have had a string of bad luck with issues in my home so I was in tears when the dishwasher would not drain.

    Mentioned in 6 reviews

    Read more highlights

    Ben's Appliance Service

    Ben's Appliance Service

    4.7
    (89 reviews)

    I contacted Ben's Appliance about my leaking refrigerator and communicated with Elizabeth via text,…read morephotos, and several phone calls to diagnose the issue. I was given a tentative diagnosis and an estimated cost via text. When Ben came to do the repair, I was not home, but my mother was present. After the work was completed, my mother called to inform me of the total cost, which was double the estimate I was provided. I asked to speak with Ben to ask for clarification. As soon as I expressed my concern, Ben became highly agitated and began yelling, claiming the higher cost was due to taking everything apart. I had to ask him to stop shouting at me because I was simply trying to understand the charges, not to avoid payment. I also told him that I felt he should have discussed and explained what the problem was and the cost before the repair began, especially given the significant deviation from the estimate. When I told him what I was quoted, he said it was wrong and that he would "chastize" her later. After we hung up, he continued yelling at my mother in our home, then slammed the door after being paid. Once I reviewed the receipt, I noticed the reason the price was different was due to a "service fee". Not the additional labor cost to take everything apart, as Ben mentioned. Elizabeth was actually in the ballpark with the cost for the "repair". She just failed to mention the fee for them to come out. I called Elizabeth to provide feedback and to ask why this fee wasn't disclosed upfront. She said it wasn't mentioned because I "never asked." I guess I wasn't specific enough when I asked how much it would cost for them to come out and fix it. She then put me on speaker, and Ben again became defensive, yelling, and calling me a clown before abruptly ending the call. I understand that estimates can change, but fixed fees should be disclosed and discussed upfront. Treating a PAYING customer disrespectfully when requesting clarification is entirely unacceptable. I caution anyone considering Ben's Appliance.

    I have been using Ben for our appliance repairs for many years and have ALWAYS had quick,…read moreprofessional work done well. He and wife Elizabeth work together as a team, she answers the phone, schedules and occasionally helps on the job when extra hands are needed. They are very competitive with the price and will advise if they believe the repair is not worth it on old appliances. I highly recommend Ben. RW

    Appliance ER

    Appliance ER

    3.4
    (29 reviews)

    My dishwasher in a newly purchased condo would not start. Emergency ER in Auburn sent a technician…read morewithin 24 hours. I received an estimate and information on ordering the part. Within 48 hours, my dishwasher is working. The technician was thorough. He had to come twice.

    I paid Appliance ER $110.04 for a diagnostic visit on my Bertazzoni refrigerator. During that…read morevisit, the technician showed me the failed part -- the main control panel -- and explained it would need to be replaced. After receiving their estimate, I was shocked. Appliance ER quoted me $1,935.02 to replace a part that I was able to purchase directly from Bertazzoni for $249.95. This is not a complicated repair. The control panel is a plug-and-play unit. The installation instructions are straightforward and publicly available: Turn off the breaker, unplug the unit, take a photo of the wiring, swap the panel, and reconnect. That's it. No sealed system work. No refrigerant. No special tools. No advanced labor. Yet the quote reflects nearly $1,700 in markup for a part swap that takes minutes. What's most concerning is that the technician physically showed me the panel during the diagnostic, so I was able to verify exactly what part was needed and how simple the replacement is. This felt far less like a repair estimate and far more like an attempt to take advantage of a homeowner who doesn't know they can order the part themselves. I understand companies need to make money. I do not understand a 7-8x markup on a plug-in component with minimal labor. If you use Appliance ER, make sure you price the part yourself before approving any work. It may save you thousands.

    Jack’s Appliance Repair - homeappliancerepair - Updated July 2026

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