Love this place! Great work performed and affordable pricing. Only place to get work done in the desert.

I'm pleased to say that my recent experience with this company was positive. My 2001 Gold Wing wouldn't start and the problem was not the battery. I finally became stranded and towed the bike into the shop at the end of the day on Friday night. The top mechanic, Scott Guess, carefully rode the bike off the tow ramp and then diagnosed the problem within a few seconds. The culprit was a short in the kill-switch. He promised to take it apart the following day (Saturday) and restore it to a serviceable level. With some concern, I took him at his word, and he called me around 5:00 pm yesterday, with the news that he had finished the work. Because I was not able to line-up a ride to pick up my bike, the new owner, Joseph Gilman, rode my bike to my house and I drove him in my car back to their shop. This unprecedented act going above and beyond the call of duty accounts in part for why I have given the business five stars in this review. This shop's labor rate is $75 an hour and although they reported that over two hours was spent fixing my bike, they charged me $150. The truth is that the worn-out module that houses the kill-switch, cruise control, and starter button needs to be replaced. This expedient temporary fix was the best solution to insure that I would have access to my bike, and Scott made the right call on this, stepped-up to the plate and pulled me out of the ditch on this one for which I'm grateful. The last thing I wanted was the inconvenience of having my bike sitting in the shop waiting for parts. Overall, I'm impressed with the honesty and concern for the customer expressed by Joseph, and the expertise and steady hand of Scott, the main mechanic. They also employ two additional mechanics and their labor rate is around $20 less than the dealer rate. Since there presently is no Honda Dealer in the Coachella Valley, and Scott is a seasoned veteran of this brand, they are filling an important niche that otherwise doesn't exist. Wherever you have a business that has to diagnose mechanical problems and then order parts, there will always be some customers who have to wait a little longer than others. Lastly, we all know that by and large, good news doesn't sell. Reason suggests that there must be a lot of bikers that have received good service from this shop, but simply haven't taken the time to write positive reviews to help this shop grow and thrive in our community. I will return to this shop for service in the future, as I prefer the convenience of doing business locally, and because of their recent re-organization and customer service. read more

The absolute worst Shop I've ever been too. After f***ing me around for a week trying to get two tires for my bike, they had the BALLS to charge me $134.00 labor. I've never had an experience like this with any business before. I will go to Beaumont or Redlands for service in the future. Stay away from this place people! read more

Scott and I believe his wife were very nice and that was the beginning of the end. My bike was in the shop for over 3 months. They would tell we call you and then nothing. I have a 2001 xr 400 Honda nothing special. Then put a bigger battery than what it came with which did not fit under the seat as did the baja designs one. the battery was put into the air box with nothing to hold it in place. Mind you this is a dual sport. The battery overheated I checked the charging going to the battery which was 18.6 volts. should be about 14 volts. When I took the battery out the acid had eaten part of my uni air filter. I took it back they said we will replace it. they did and the battery once again was just tossed into the airbox. so a friend and I made a box to hold the battery. When I pulled the battery out the air cleaner was not correct. It did not seal on to the boot of carb at all. Now I was upset. I got a new air filter and checked the voltage again not right. I talked to some friends and tool it to Kenny at performance cycles in 1000 palms. He told me the Stator they put in was 250 watts way to big. He had to replace part that they put in except the air filter. I had the bike back in 2 weeks and has ran great ever since. I talked to them about a refund to no avail I would never let them touch anything ever. I also was missing a couple of screws. PS they forgot to put engine oil back after the stator was replaced and I had rode it at least 10 miles like that! read more

This business is now known as Twisted Performance. Save yourself a lot of grief and stay away from this place. First time they charged me for a lot of work they didn't do. When I discovered this and returned, they did the work without charge but it was poorly done. Made the mistake of going back. This time they had my carb for 7 weeks while "waiting for parts". I called 7 times and got a different excuse each time but always with the promise they would check on matters and call me back. Never once did I receive a return call. While waiting for this work, I took in a wheel for balancing. To help make amends, they promised a same day turn around. I went back 2 days later and the wheel hadn't moved from where I left it. Stay away. The owner knows nothing about bikes and less about customer service or running a business. read more

I Always get personalized service. They cater to my needs. I have been riding motorcycles for 44 years. They are Mechanics that I can trust. They can add any after market parts and customized them to your bike. I even saved money on buying my HJC Helmet from them. BEST KEEP SECRET IN THE COACHELLA VALLEY. read more