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    Two Marines Moving

    3.5 (348 reviews)
    Open 7:00 am - 7:00 pm

    Services - Two Marines Moving

    In-state moving

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    Buyers beware! Don't let the Two Marine brand lead you to believe they are ethical, honorable and trustworthy. I am a US Army 20-year combat veteran. I entered into a moving contract with Two Marines to pick up, store, and deliver my household goods from Lorton, VA to Stafford, VA. The scenario included Two Marines Moving picking up my household goods for storage o/a 3 March 2022. I was selling my home in Lorton and moving into a new home in Stafford, VA. The home in Stafford, VA was not ready for move in until 31 May 2022. When Two Marines delivered my household goods, there were missing and broken property and even items from other people. I filed a damage claim and Two Marines Moving agreed to pay $700.00 for the damages and missing items, which was far less than actual loss. Problem: After agreeing to pay for my claim in August of 2022 and to this date 29 Jan 2023, Two Marines Moving refuses to communicate with me or send my refund. They will rip you off when it comes to claims with lots of excuses why they haven't sent the check.

    Original quote

    I am so disappointed and angry with this veteran owned company. I had a decent experience with Two Marines in 2019 when I hired them to help offload a truck from a DITY move. I hired them in 2022 when I moved off base to a house we purchased. I was quoted 3 movers for 3 hours to do the job and $1015. I have a 3 bedroom. The DAY BEFORE the move they called to tell me that the person who gave me the quote was "a problem and no longer with the company" and my move would actually take longer and be more expensive. Because I had to vacate my on base house, I had no choice but to keep these movers. They offered to add two additional movers and the 3 mover rate which I appreciated. The day of the move they were scheduled to start at 9 and showed up 30 minutes late and non of them were able to get on base so I had to go through the sponsorship process and we didn't get to my house until 10:45. One of them stunk of weed and I'm surprised he got on. These were the slowest movers I've ever seen. There was no hustle, not urgency, nothing. It took them 5 hours to load my 3 bedroom house on a 26 foot truck. It was about a 30 minute drive to the new house and took an additional 2 hours to offload. At that point my wife and kids were home and our new house was a disaster of boxes and unwrapped furniture everywhere. I had to get my 3 and 5 r old kids bedrooms ready for them to go to bed as they were finishing offloading at 7pm. All in all it took 10 hours of my day. They busted a hole in the hallway drywall at my old house, broke plates and bowls, dropped my cloth headboard on the wet, rainy driveway, broke glasses, busted the corner of my fully wrapped nightstand, and broke the cup holders off my peloton. Hire at your own risk but know you will not get what you're quoted. My final bill was 1000 more than I was quoted. Next step is a call to the BBB.

    I'd like to share my experience with you so you can avoid making the same mistake. Two Marines Moving seemed very organized, exacting in their quote, and had good follow up before the move. Plus, I wanted to support our returned troops. But that is where the professionalism ended. One item was broken while moving it around in the truck, before we left for the new house. The other items were damaged in route. Broken glass, broken wood furniture, dinged walls and scrapped floors at both locations; the damages are over $4K. It was gross negligence. Here's how they get away without financial responsibility. When you make your claims they point to a valuation guideline put forth by the Federal Government, which is pennies ($0.60 per lb.). So, if they loose your $10,000 diamond earrings, they say they are only worth $0.60. That's all you'll get: 60 pennies. I tried to explain that they didn't take proper precautions and care to avoid unreasonable damages, but they refused to acknowledge that or negotiate reasonable compensation. Don't hire them for your move. It will cost you a lot more than you plan. My wife's sentimental, heirloom display cabinet, from her dead grandmother: gone.

    Like the idea of helping fellow veterans so used them to move me from an apartment to a house. In 50 years of moving cross county and overseas in the military and federal government I have never ever experienced such a horrendous move. It's almost like they went out their way to destroy things. Hoe do you break a solid wood china cabinet? They were two hours late arriving, brought a truck that was too small so had to wait an hour for a second truck to come. they started at 1100 and did not finish until 0130!! They spent 2-3 hours shrink wrapping items that didn't need to be shrink wrapped and didn't wrap others that should have been. Since their services are based on time they front load it by doing this to ensure the minimum is met. because once they hit 4 hours they stopped Shrink wrapping. They tore the fabric on a chaise lounge. Beware and use at your own risk! Then to get out of paying for damages they filed bankruptcy and are now operating again. They literally crushed a 34" box down to 19". The only reason my deceased mother's china survived is because after so many years moving I know how to pack. demolished a chest of drawers and tried to hide it. Bike lamps. To top that off they left my treadmill sitting on the lawn in the rain uncovered for an hour. If I could give zero stars I would. You couldn't pay me to let them move my things again.

    Dents in my ceiling due to 2 marines moving. Please do not use.

    Please do not use this company. Initial communication was good, but that is where it ends. Put in a claim on July 5th our moving day and just found out today (August 6th) they only offered $25 on a $900 claim. They made over 50 scraps and dents on our brand new freshly painted stairwell and wall. This is unacceptable from a so called professional company. They showed no respect for my family, the house and our belongings. Total disgrace.

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    Page 3 of 9

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    Review Highlights - Two Marines Moving

    Ian made booking them a breeze and a pleasant experience, and the two men who showed up were courteous, polite, and efficient.

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    Bookstore Movers - Another year taking the top prize!

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    Honest Hands Moving & Storage

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    Honest Movers was great to work with! We were moving out of…read morea 3-bedroom house, and I quickly received an estimate from Danny, who even came out to the house to finalize the details. I had gotten a few other quotes, and their pricing was very competitive. Throughout the months leading up to the move, Danny was excellent with communication and made sure we were fully prepared. On moving day, they sent a 4-man crew. It was unfortunately a very hot day, but the team worked incredibly hard. The move took a bit longer than originally estimated, but they were hustling the entire time. The lead mover, Enque, was especially kind and worked closely with us to get everything moved over smoothly. Highly recommend if you're looking for reliable, hardworking movers!

    I appreciate your response, but I need to clarify a few points for accuracy. At no point did I…read morerefuse to pay for services rendered--what I objected to was the lack of professionalism, last-minute changes, and misrepresentation of the job despite providing an inventory in advance.Your team arrived late and attempted to upsell, which created unnecessary stress and forced me to rent a truck myself in order to complete the move. This was not an issue of "budget," but rather of expectations set by your company not being met. Customers should be able to rely on a moving service to honor the scheduled time, come prepared, and communicate honestly. Unfortunately, that did not happen here. What's more telling is that several other reviews describe the same experience I had--so this isn't an isolated issue. Instead of addressing that pattern, your assumption is that I "couldn't afford the move"... interesting. While I understand setbacks can occur, dismissing concerns by blaming the customer is not good business practice. My review reflects my experience so that future customers can make informed decisions.

    Two Marines Moving - selfstorage - Updated September 2026

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