Don't fall for that cheap introductory rate! I rented a 5x10 for $59/mo. After 3 months it went to…read more$80. After 6 months it's now at $129! Their response, "you can lock in your rate if pay a year in advance". Beyond that price, the main sliding door (next to the office and 1 of the two elevators in the facility) is consistently broken so you're forced to maneuver a series of corridors with your items to access the elevator. The "climate control"- granted it's cold outside but I can see my breath INSIDE. I noticed in the summer, they cool it to about 78, but it also shuts down at 9 pm. If you have anything of value, DO NOT STORE anything of value here as the humidity gets very high from 9 pm- 7 am. Just a really shitty way to operate a business.

The worst customer service I've ever experienced for a business…read more The phone number provided has no one who answers except a voicemail system that nets no call back. They do not respond to emails either. Non reliable building control systems that break down frequently (Sliding doors and elevators). I've been in both elevators at different times and they've shut down while I was inside. (Most recently on 2/13/26) Had to call the fire department on each occasion. Not sure what's going on but seems no one is in charge and the only email correspondence is notification of your monthly bill.

This awesome storage location is well maintained, organizes and taken care of by the ultra friendly…read moremanagement and staff. It is relatively easy to get to from sunriseE Valle Drive AND South Lakes Drive,

This is Sam I stay there 2 days…read moreEverybody nice specially The manager, she very very, very nice Thank you so much.

This is the cleanest storage facility I have ever used. Whole facility is very clean and well…read moremaintained. Access is easy to inside units. Carts and elevators make loading your unit very convenient. Darren was very helpful. Highly recommend this storage facility!

I had an awesome experience so far here at extra space storage in Herndon. I was able to get a good…read moresized unit for a great price and easily reserve it online. Anjelica is amazing and attentive with a high sense of pride in her work and customer service orientation. She made sure to explain everything to me in detail and also got me a really great unit closest one available to the door. She really keeps things clean and orderly. I've never seen a cleaner, more organized storage place. I feel like my stuff is safe and cared for here!

Yet again another update. After a couple of negative reviews…read morethey finally reached out to me and tried to work with me. I appreciate the fact they contacted me, hence the three stars. I'll most likely be back to higher or lower their star rating... we'll see.

Great experience with Ian and his team at Security Public Storage in Herndon! Upfront pricing, no…read morehidden fees, and super quick to get the paperwork together. We looked at a few places in the Herndon/Reston area, and this was by far the best option. Don't hesitate!

Best storage facilities in the area. Great space, climate controlled, safe, great service both in…read moreperson and on phone.

5 stars very nice and clean facility staff is very friendly would definitely recommend this storage…read morefacility to others

Beautiful facility and great customer service also very clean and organized. The property is always…read moremaintained clean and I always feel welcomed

The site manager deserves 5-stars: helpful, friendly, readily available if you have questions. I…read morehave nothing but good things to say :) Also for being a storage facility, I thought it was kept pretty clean and in pretty good condition. Units are in good shape, well lit, easy to access... I did see that there were a lot of comments about the facilities, but honestly, they seem comparable to most similar storage facilities in the area. Just standard units with various sizes, indoor/outdoor/temp controlled options and garage doors style openings. More importantly, the temp controlled area doors were always closed in my experience, which is reassuring, because you pay a higher rate for that. During business hours (when staff were onsite), I would occasionally see the gates were left open, but never doors. I don't know if that was for staff to have easier access, but I never experienced that after hours. I would also say that I felt the site Manager (or corporate?), were very prompt in communication. There was a sprinkler that had gone off somewhat near my unit and I received prompt notification about the incident and to come in to assess any damage to my things (I pay for insurance each month). The actual sprinkler was not in my row of units or on the same end of the rows, but I appreciate being notified so that it wasn't a surprise if I came in and there were issues. I give the overall experience 4 stars because it did become very pricey and it seems the only way to avoid these price hikes is to just move your stuff to a different storage facility (and who needs the hassle?). I had stored my stuff here for 4 years in a 10x10 indoor, temp controlled unit. I will be transparent about my pricing experience: Jan 2020: $290 Jan 2021: $296 July 2021: $345 April 2022: $390 August 2023: $393 May 2024: $454 The May 2024 jump was pretty larger and more than I was willing to continue to pay and I did contact the business directly to work out a deal for a few months until I ultimately down-sized enough that I didn't need it (It was very easy to cancel, no fuss). I just want to point out that it was never double and I was always notified in advance off the next month rate increase. I don't agree how the corporate-levels of these facilities operate. It does drive up prices unnecessarily, randomly and by jumps that are hard to manage. I do think there are scam-esque qualities, but that is an economic policy argument and note a review :) So suffice it to say that overall, storage is pricey, but this was a very nice facility and experience overall.

Allan is the storage manager and was so helpful and friendly! I stopped by today to tour the…read morestorage unit facility and pay for a unit. Allan answered any questions I had, as well as made sure I was aware of all the loading decks, how to get in, how to use the locks, etc. By the end of our tour I was extremely confident to sign a lease and felt safe with the property/where my stuff was being stored. Pricing options were great and Allan was very transparent on working with me if needed come renewal time when rates will eventually go up. The process to get a unit was smooth and fast, which I appreciated a lot during the stress of moving. I definitely recommend Extra Space Storage :) Malik and Allan are both great!

Top notch facility, with a very professional staff and very clean facilities. I had the choice of…read moremuch closer storage facilities, but went with Telegraph for their reasonable price and professional appearance. I was not disappointed. When I signed up, the manager gave me a realistic recommendation and did not try to upsell. The automatic payment system was very efficient, and check out could not have been easier. Every time I went, the building was very clean, with perfect climate, and I always felt safe in there with my kids. Separately, they offer great prices on moving supplies and great recommendations on moving support.

Prices are competitive , and employees at the office and extremely welcoming. Easy access to units…read moreand clean. Look no further :)

Really great experience. I am glad I found this Extra Space Storage. Douglas was extremely…read morecourteous and helpful during my rental process, including explaining to me the best way to save money on a unit if I plan to stay longer than a few months. The unit is very well priced and I do not feel like this Extra Space aims to price gouge like many many storage businesses in the area. I live quite far from this location but due to friendliness and professionalism of the staff, coupled with reasonable and fair rental prices, I will remain a customer of this Extra Space location for as long as I require a storage unit.

I have been a customer of Extra Space in the past, and have found the facilities to be clean,…read moresecure, and well-maintained. This one on Maries Rd in Sterling is all those things, and more. The most professional customer service staff I have met in many years, in any industry. First-rate all the way. Many thanks!

Wow. Amazing. These are the BEST movers that I've ever used. Jose, Manuel, Alessandro(?) and crew…read morewere extremely FAST and EFFICIENT!! They didn't waste any time and communicated every step of the way. Frankly, they made the IMPOSSIBLE very possible. I am amazed at how efficient they are. Moving is a very stressful endeavor a month out just getting things ready and they made it seamless. Quick, efficient and under budget... yes, under my budget. I won't name names of other movers I've used and paid 30% more for less results. I have a 15 monitor work station that I am very hesitant about anyone touching let alone moving, but these guys handled it like a breeze, especially during a rainy day on top of everything else. I don't usually write reviews, but when a company EXCEEDS my expectations, it's a duty to let others KNOW. I would want the same as well, especially with so many moving companies out there and nightmare stories. These guys are LEGIT and DESERVE their reputation as a TOP PLAYER in the moving business. Sorry for the duplicate review, found my actual account lol.

We were moving within DC and I got quotes from Prince Movers, Mic's Moving, Bookstore Movers, and…read moreAll My Sons Moving. Prince Movers had the initial best rate and their hourly rate was great - far less than the other companies. Plus, they were able to move us on a Saturday. Our team was Carlos, Omar, Marvin, and Rafael. They showed up exactly on time, were polite, worked well together, and kept us fully informed of everything they were doing. One thing that was great is how they took time to prepare the home for the moving process, protecting floors, stairs, and other surfaces to make sure zero damage was done. Their wrapping of items was great - you can definitely tell that they care about protecting your items. Moving is always a pain, but Prince Movers and the team were awesome from the first quote to the final hand shakes with the team. I would recommend them to anybody and I will definitely use them again.