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    U-Pack Moving

    4.3 (6 reviews)
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    Services - U-Pack Moving

    Out-of-state moving

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    801 Moving

    801 Moving

    4.8
    (29 reviews)

    We used these guys to move and couldn't be happier! Highly recommend to anyone who needs anything…read moremoved. The guys were amazing with not only our things but our dog as well, they even tossed his ball a couple times for him! Not only was this move the smoothest we've had in a long time but the three guys doing were a dream team! We had a blast chatting with them and hanging out, felt like friends came to help us move! I'll never use anyone else now!

    The WORST moving company I've ever dealt with. 801 Moving…read moreCompany is a complete disgrace. If you care about your furniture, your time, or basic human decency -- DO NOT HIRE THEM AND DO NOT BELIEVE THESE REVIEWS. I went out of my way to clearly communicate my expectations before the move: everything needed to be fully wrapped and handled with care. They acknowledged it. They agreed. And then they showed up and did the exact opposite. They didn't even bother to wrap my furniture properly. My dresser and my nightstand were rolled out on a dolly with just a blanket draped over the top -- the entire bottom fully exposed and unprotected. I have photo evidence. This wasn't a mistake. This was how they operate. One of their movers was missing for half the move, and the rest of the crew took 30 minutes to drive across the street. Yes, literally across the street. The level of carelessness and unprofessionalism was beyond anything I've ever experienced. When I confronted them with proof, they first admitted the crew took shortcuts -- then quickly flipped the script and tried to claim that throwing a blanket over a piece of furniture is their "standard practice." That's not a standard -- that's pure negligence, and they had the nerve to defend it. They refused to take accountability. They denied the damage was their fault. And instead of making it right, they offered me a half refund and called it a "goodwill gesture." This company is a scam. They cut corners, gaslight customers, and hide behind empty policies when they're called out. Avoid 801 Moving Company like your furniture depends on it -- because it does. I wouldn't trust them to move a cardboard box, let alone real furniture.

    Hart 2 Heart Moving

    Hart 2 Heart Moving

    2.3
    (7 reviews)

    Reserved Hart 2 Heart the end of October for a moving date of 11/19. Jason had said that he would…read morecall me back in 15 minutes after he spoke with another client. He did not call back. I texted him but no answer. I finally reached out to him 1-2 days later and confirmed (this took several phone calls). On 11/14, I called x 2 to verify everything was set. I left messages then, and also called x 2 on 11/15. On 11/16, I called and left a message stating I would need to hear back by 5 pm or else I would need to find another company last minute. I called 11/17-no answer. For some reason, Jason states he does not get my texts despite verifying the number with him. Apparently, he also does not listen to his voice mails. Horrible customer service!!! Never an answer, no return calls. This company is unreliable. I feel like I dodged a bullet.

    Hart to Heart was told we had heavy items, they didn't mention any price increase, upon arrival, we…read morehave ONE standup piano, that can be carried by 2 people. They wanted to charge me an additional $100 to move and unload the piano. Hart to Heart also arrived 45 minutes late without a call to inform us. I actually had to call. When I brought up that they were late, they said, in front of multiple witnesses, and I quote "So what?" This is not indicative of generating a positive customer experience. They also didn't move a single item, up and left when I told them I wouldn't pay for the piano to be moved. Thank goodness our neighbors came to our rescue. I'm disabled, and my wife just blew her knee out. Without our neighbors, Hart 2 Heart moving would have left us stranded and stuck in a house we're trying to sell.

    Muscle Men Movers

    Muscle Men Movers

    1.8
    (32 reviews)

    Such a shifty company broke and damaged multiple things and didn't even finish the job. DONT USE…read moreTHEM

    Absolutely do not use this company…read more Two movers showed up, on-time just before 2pm, and situated the pickup & trailer for moving out of our 2 bedroom apartment. Within the first 90 minutes, they had only moved 10-15 boxes into the trailer. I wondered where they were but assumed they were organizing the trailer. In that time, the closest elevator had stopped working. When one mover finally got back to the apartment he stated he had been waiting 20 minutes for the elevator talking to the UPS driver. I never received a phone call nor did he consider taking the one flight of stairs. This was a significant waste of time and money. To allow for easier access to the other elevator, they moved the trailer to the other side of the building. At this point we were more than 2 hours into the move still with only 10-15 boxes loaded. I started running boxes with one mover, while my pregnant wife stacked and moved boxes to the front door to speed up the process. The other mover stayed downstairs, loading and situating items into the trailer. After about 4 hours, we ran out of space in the trailer with only 75% of our items loaded. We left the remaining items in the apartment and drove 30 minutes to our house in South Jordan. Due to the 4 hour load time, we asked the movers to unload the boxes into the garage and move large furniture items inside. As they unloaded boxes into the garage, I noticed boxes were stacked upside down and sideways, furniture items were not wrapped, and moving blankets were used sparingly. It looked like the mover loading the boxes was using his knee to situate everything and upon unloading we found several dented or cracked items. Our mattress and couch were loaded on top of blankets, but were unloaded with black handprints, filthy corners, and stains. My wife has used Folex to get most of the stains out, but not everything was lifted out of the fabric. We then noticed a caster in the bottom of the trailer that had broken off of our toy chest. Shortly after, they unloaded our computer desk and destroyed it. Instead of putting their hands on the top and bottom, they each had bearhugged a side, which U'd the desk and pieces started falling apart in the alley. That was our final straw. We kindly asked that the remaining items be left in the garage and we would figure out how to move things inside as needed to avoid any more damages. When it was time for payment, I brought up the elevator incident and the main mover, who ran boxes with me, said he couldn't deduct anything since the broken elevator was out of their control. No other deductions were taken for broken and damaged items. With 25% of our items still at our aparment, our movers suggested we rent a moving truck ourselves to finish the job. As our move was late Saturday afternoon, Uhaul and Budget were not open Sunday, but thankfully Penske had a truck available that we rented for $300. We've only lived in Utah for 3 months and have few friends and no family to assist, but we were lucky to find a couple to help us finish the job. Over the years, my wife and I have had several experiences with moving companies and this was by far the poorest experience we have ever had. My suggestion to you for future moves is to call the customer and take inventory of each room in order to better assess the number of movers needed and size of trailer. We requested quotes from five other moving companies, and Muscle Men was the only company not to do this. Against better judgement, we opted to move with Muscle Men based on a recommendation from a neighbor born and raised here. Three movers and a larger trailer/moving truck were definitely needed to complete this job correctly.

    U-Pack Moving - movers - Updated July 2026

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