I definitely recommend this branch because the people are nice and welcoming, kind. I recommend this branch because of the bankers and locations. read more

Been doing business with them since 2019. Haven't had any complaints. Bankers and tellers are understanding and friendly. ATM is usually in and working, they use to have a problem but it's been awhile. I've worked in customer service many years and the kindness and time they take makes the worst days okay! read more

The staff is great. We have opened accounts there and everyone is wonderful. Mike helped us yesterday and it's always a pleasure to work with him. read more

very surprised by low yelp ratings, my 1st time here, I was using the ATM machine in the beginning but later seeking a real person's help, my services was provided by Mr.Mike M. who was super friendly also more than professional, he showed positive energies during the entire service period, make me feel- banking with US Bank was a good choice. yes, i 100% recommended this location. read more

Great service and always friendly staff. Plus close to my house. Everybody is so impatient. But only if you had your stuff in order you wouldnt have this problem with staff. Stop blaming the staff for everything. Get yourselves together. read more

The ATM is alwayts ou of order. Service is slow and standing in line an hour or longer is a distinct possibility, especially on Sunday. Plus you can't transfer money from one bank to your US Bank account; you have to go through Zelle or Venmo. What a piece of crap policy. read more

They are not clear about there guide lines at all everything is word play basically. I just opened an account last Tuesday. Needless to say I'm going in tomorrow to close that account the worst banking experience I have had in a long time. Shit Wells Fargo is even better then them, and that's saying a lot given the fact that I was one of the many people that wells Fargo had messed over. DO NOT open an account here unless you want to be feed lies. read more

I should've known better after seeing the reviews to go here but I needed to cash a cashier's check and this was the closest branch from my house. I've never experience such crappy service. Never have I ever heard that I cannot cash a cashier's check- I've been banking with US Bank for 15+ years and I've also worked for US Bank while I was in college. So for this idiot branch manager to tell me he cannot cash my cashier's check is complete BS! I was told because my account doesn't have as much funds as the cashier's check - he needed to place a hold on it. I told him that's not true- my account HAS had a large balance before but I always transfer the funds out. I mean come on who keeps a large balance in their checking account these days that's linked to a debit card that can easily be lost/stolen/copied? I've had fraudulent activity happen in the past, and US Bank didn't even catch it and so I NEVER keep a high balance anymore. So therefore my cashier's check cannot be cashed and must be put on hold? Complete crap. HORRIBLE manager. Please don't ever step foot inside this branch unless you want to be treated like crap. read more

I've been a customer for over 20years and the service I received in the last month is beyond sad and unacceptable. I filed a dispute with USBank in April 2021, regarding a withdrawal that I make however somehow the branch took the withdrawal out twice in error I filled a claim in April and the claim was resolved, however 1 month later the bank reversed the claim without telling me and caused my saving account to be overdrawn. I called the 1800 number in April to discuss the issue and was told a manager will call within 2-3 days; no call. I called again May 25th 2021 to try again to resolve the issue and was promised a call back in 2 days again (spoke with(Shanda) no call back. I called for the 3rd time today June 3rd and once again I was bounced around from the number I was given (1800-254-9874) with no resolution, I was on the phone for over an hour. My problem is still not resolved and this has been going on since April and as of yet I have not received a call back....I even have a tracking dispute # 091167H6G0C0 So as a bank customer for over 20 years and still horrible customer service, how do you think they will treat a new customer.....So if customer service is important to you DON'T waste your time applying for any type of account with US Bank, the service is HORRIBLE and UNACCEPTABLE. And yes I will be closing my account ASAP. read more

What kind of Mis leading type of bank is this?? Opened a account put money in gave me a card and sent me packing go to make a payment and there's a hold on my account for a signature that I gave them and they see????!! What the F**** management needs to step in I have been on hold with the local branch and they keep putting me back on hold this is terrible customer service I hope the cooperate really digs deeper and teaches them customer service and how to properly open account I will be closing my account with them! If they would have told me all this before I would not have opened a account here I DO NOT recommend this place for ANYONE! Do not go here terrible the girls at the front have terrible attitudes ! read more

I came here to open a business account and am glad I did. They were extremely helpful in determining which type of account would be best for me, as well as being speedy with the entire process. Each employee that I came into contact with from the moment I got there to the moment I left were welcoming and kind. I'm happy to be banking with US Bank, and this branch especially. read more

Disappointed. I came to open a Business account at 2:20 pm and no one was there to help me, apparently on lunch. This is fine, people need to eat...I told the teller I would run some errands and come back in a while, and he advised me to call before I return and ask for (name excluded from this review). I called and the person I spoke with said he/she is still at lunch, so I stopped one more place and then returned to the bank around 3:10 pm, not so much expecting they would be back from lunch yet, but expecting to wait until they return from lunch. Come to find out the person out to lunch was not expected to return at all. Mind you...it is Monday afternoon. You better believe...I will never open a Business or Personal bank account with this bank. read more

I bank at a few other banks as well (Chase & Wellsfargo) and "this" U.S bank delivers by far, the slowest service EVER. You don't even get a common courtesy of " I'll be with you shortly ". Not sure if its just this location, but it makes it even worse when you can't deposit cash via the ATM. Expect to hang out here just like at your local DMV. read more

Terrible customer service. My husband and I came in to open a new account around 1pm, and was told they couldn't open the accounts until later. (We were the only customer/potential customers there) we were advised to come back @5pm with our ID and a utility bill to verify our address. We returned at 5pm with all the requested documents. The teller took the info and after thoroughly examining my utility bill he said he could not accept it as there was a previous balance showing on the bill (which has been paid) but weather I have a balance or not should be irrelevant. That document was to verify where I lived not the balance on that utility account. So with that said my husband and I will be taking out business elsewhere! read more

Trust all the Yelp reviews! Horrible service! Lack of professionalism, and everything negative exists at this branch. They should just close it down since the people don't even perform their functions, and unwilling to assist even if they could. Simply a bunch of lazy, incompetent people.....clearly they don't take pride in their work or customers! read more

Couldn't get a notary service done there even though it's a full service bank. We have an account there. This is after going in...I called first and got put on hold for 10 minutes and just went in. Have accounts at us bank but thinking twice now. read more

I have been in line for 25 min with 3 people in front of me and 7 behind me! One person working here the man working the counter is an older man been with the same person the whole time!!!!! read more