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    Ulta Beauty

    3.5 (17 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 1 month ago

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    Ingrid G.

    When I picked up my order they had me check to make sure it was the correct items. I forgot the check in the store if my items were tampered with because it unfortunately has happen in the past. When I got in my car I checked both items and one had what look like someone put there finger in it. I return to the store minutes after leaving & told the clerk about the tampered item, I was told to go get a new one & I can return the one that was open. When I return the register the clerk that initially gave my pick up item told me that "because it was an online order, I will have to wait 24hrs to return it". I showed her the item that was open & tempered with. Her reply was gross but I will have to wait 24 hrs. The clerk told me she could get the manager but that was the store policy. I CAN NOT believe online items are not checked prior to checking "order ready for pick" to ESPICALLY with online policy making customer having to return to store another day instead of just exchanging the item.

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    3 months ago

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    8 months ago

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    Photo of Sarah G.
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    2 years ago

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    Ulta Beauty

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    6 months ago

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    1 year ago

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    3 years ago

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    2 years ago

    The staff is always very helpful when I can't find what I'm looking for, as well as, being friendly each time I go in.

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    Ulta Beauty

    Thank you! We're so happy to hear you enjoyed your visit!

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    2 years ago

    Krie was Amazing and helped me find exactly what I needed. Excellent customer service. We return

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    4 years ago

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    6 years ago

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    3 years ago

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    Ulta Beauty

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    4 years ago

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    6 years ago

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    4 years ago

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    Ulta Beauty

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    5 years ago

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    6 years ago

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    6 years ago

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    Review Highlights - Ulta Beauty

    The staff was just as impressive, friendly, welcoming, and so efficient with my pick up.

    Mentioned in 3 reviews

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    Healthcare At The Grove - Ribbon Cutting Open House

    Healthcare At The Grove

    4.4(7 reviews)
    5.2 mi

    I actually look forward to my appointments, I work close by and can get in easily, and she and I…read moretalk about everything. What she's proud of, what I need to work on, and most of all we are just comfortable with each other. She's heard a lot from me and my life and imparted her own experience and that is so great!!!!

    I am so happy I found this practice! Both Megan and Brittany are caring and compassionate & they…read morereally know their stuff! The entire office staff is friendly and they treat you like a real human - not the factory style "parts-is-parts...get-em-in-get-em-out" type medical care. When I was first looking for a primary care office to set up with I initially searched online and called around to various practices to ask questions and figure out which practice might be right for me and my family. Some places I called either didn't want to take the time to answer my questions, didn't know the answers or just didn't seem very friendly/caring. When I called here, the person on the phone was super friendly, didn't make me feel rushed and patiently answered my many questions. I then decided later that day to make an appointment (but at that point it was after hours on a Friday) and was able to do everything online, while they were closed - including scheduling my own appointment - I didn't have to wait for them to reopen after the weekend. It was amazingly convenient and easy to do. I've seen Megan approx 4-5 times now, I love the convenience of self scheduling online and I've never had to wait more than 5 minutes. You can do in-person or online (depending on what you need) and I've done both so far, both were on time and easy to do. If you like the convenience of self scheduling with a tech-forward practice, or you're tired of feeling like a number on an assembly line, or tired of dealing with a doctor who doesn't listen and only spends 5 minutes with you, then absolutely check out this place for care. It's a great mix of tech convenience with old-school values of caring & actually taking time with you to provide care. Highly Recommended!

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    Massage Envy

    Massage Envy

    2.4(49 reviews)
    2.5 mi
    $$

    OH MY!!!! Louisa, the new Massage Therapist at Massage Envy in Coppell is the absolute BEST and…read moremost THOROUGH Massage Therapist I have ever experienced! She is well experienced and KNOWS WHAT SHE IS DOING!!! I HIGHLY RECOMMEND HER!!!! Robert R.

    d What the heck happened to Massage Envy Coppell? I've been…read morecoming here for years, and this location has gone from genuinely welcoming to cold, corporate, and completely soulless. First Renada, then Chloe, Olga, Johnathan, and now seemingly Nariah. At some point, this stops looking like normal turnover and starts looking like a serious management problem. These were the people who made this location worth returning to. Now the front desk feels cold, dismissive, and downright unpleasant, and the entire experience feels like everyone is there to sell you something, take your money, and move you along. I used to feel like a valued customer. Now I feel like a walking credit card. I was also extremely disturbed to hear that the previous manager was allegedly fired while hospitalized. I cannot personally verify that, but if it is true, that is absolutely disgraceful and raises serious questions about the people running this location. When you combine that with the constant disappearance of therapists customers actually loved, it's impossible not to wonder what is happening behind the scenes. Ashley needs to wake up, talk to the customers, and take a hard look at what this location has become. This new team has done nothing to convince me that they understand the value of longtime customers. I miss the old Massage Envy Coppell. This place used to have personality, relationships, and people who actually gave a damn. Now it feels like a soulless corporate revolving door where loyalty means nothing. You can replace the staff and change the ownership, but you cannot expect customers to blindly keep paying for an experience that keeps getting worse. At this point, this location has a hell of a lot to prove before it deserves another dollar from me.

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    Massage Envy
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    Ulta Beauty - cosmetics - Updated September 2026

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