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    Ulta Beauty

    2.7 (67 reviews)
    Closed 10:00 am - 8:00 pm

    By appointment only

    Updated 1 month ago

    Services - Ulta Beauty

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    I would rate Ulta's salon service a 0 if I could. I asked for a full set of highlights with an ash white tone. I recieved orange hair from a double process wth a 5 inch root straight around my head except for my "money piece" which was white roots and orange ends. No toner was used. I have NEVER seen such a bad dye job. I was so embarrassed leaving the salon, I went straight to Sally's beauty store to attempt to fix it. The cashiers all had horrible experiences there also. Do not have xariah touch your hair.

    Starzette G.

    I've been going to Ulta off and on for several years (GA, TX, and now KY). I've always enjoyed Ulta as an alternative to Sephora when it comes to make up, facial care and hair care products and styling tools. Although Sephora carries more of the high-end brands, Ulta certainly carries an awesome brand selection and should not be overlooked. They now carry NARS, Mac, Lancôme, and many other popular major cosmetic brands. Their hair care and hair styling tools selection is worth checking out. Blow Dryers, curling irons, flat irons, brushes, etc. are endless and for every price point - from Conair, Remington, and Hot Tools, to Bio Ionic, BaByliss, T3, and Ghd. Their return policy is flawless, no hassle. Their lines can get long and are quickly addressed with additional staff to help speed up the check-out process. It's true that the floor staff can be scarce, but once someone is within reach they've always been friendly and ready to assist with a wealth of product knowledge. I've never encountered an employee who didn't know the product and who wasn't pleasant and helpful. Their online store and ordering is also flawless and easy to navigate when wanting to get the status of your order. Orders arrive on time and well packaged. There are several things that set Ulta apart from Sephora. Ulta has a salon, an eyebrow station, and they sell many drug-store brands that can save you a trip to the drug store, Walmart or even Target. Nowadays, that can be very helpful, as drug-store brands are now becoming more and more popular containing quality and effective ingredients; therefore, they're experiencing increased sales so why not stock up while shopping at Ulta. The store's layout is quite simple. The drug-store brands are on one side of the store, while non drug-store brands are located on the opposite side of the store. In my opinion their rewards program surpasses Sephora's. It takes a lot less $$$ to reach their highest level ($450, I think) over the 12 month period and your rewards are spending dollars that can go towards future purchases. The only thing I hate is that there is only one location in the Kentuckiana area, but that's how it goes in smaller metro areas. Otherwise, I enjoy shopping at Ulta and would definitely recommend.

    She hacked my hair

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    1 year ago

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    Page 1 of 2

    Ask the Community - Ulta Beauty

    Review Highlights - Ulta Beauty

    CLINIQUE CONSULTANT, BRIT MILLER, at Ulta Salon was personable and professional without being so pushy that I was turned off.

    Mentioned in 2 reviews

    Read more highlights

    Skintuition

    Skintuition

    4.7
    (12 reviews)
    4.8 mi

    This review is for quality of lash extensions only. All other aspects of this business are 5 stars…read more After a few months of getting lash extensions here, my natural lashes started crumbling. Natural lashes have a 4-6 week shed cycle but in my 4+ years of having extensions, I started seeing gaps more frequently after coming to Skintuition. Additionally, during two of the appointments, lash artist, Iliana, glued multiple lashes to my lower lid and had to rip them off. Ouch!! I noticed that the quality of the application was poor when I could not run a spoolie through my lashes. Spoolie got caught on large clumps of glue and would make lashes turn up, fall over, or just fall out (within 1 week). Appropriate retention rarely held past 1 week. I'm leaving this lash artist frustrated mainly because my natural lashes are now weak, I have gaps, and I'm not able to get an appropriate full-set applied for another 4-6 weeks due to the damage caused. I was forced to get Iliana's work removed and evaluated because I left feeling like maybe I was the problem. Maybe my lashes were having issues holding her work. She claimed that I was the only person having these issues.... Nope. The new lash artist (14+ years experience) advised me that lliana's extension quality had caused a significant amount of damage to my natural lashes. I would understand if Skintuition was charging model prices for this quality of work, but to pay 100+ dollars for volume fills only to have to return (on multiple occasions) 2-3 days later to have them filled again!!! Is ridiculous. I've uploaded photos of Iliyana's work (only 2 weeks post full-volume set!) to show the large clumps of glue, extensions that pulled out my natural lashes but still held on while stuck to the other ends of extensions!, extensions stuck together, and the gaps in my naturals. After having experience with 10+ artists and over 4 years of experience with extensions, I'm only leaving this review to spread awareness of my experience because this work must be supervised and reevaluated. *And please don't respond asking me if I performed my aftercare correctly. This work has nothing to do with aftercare.*

    My daughter and I went to Skintuition for facials, and they were fabulous! This isn't a fancy…read moresalon, but the service is top-notch. The products were great and our aestheticians were wonderful. I highly recommend!

    Photos
    Skintuition
    Skintuition
    Skintuition

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    Lumi Skin Bar + Aesthetics

    Lumi Skin Bar + Aesthetics

    4.2
    (5 reviews)
    6.0 mi

    Bad business. I was 5 minutes late and they denied service due to my tardy and still charged me.read more

    I have been to Lumi Skinbar a few times for a bar facial, and once for an eyelash and brow tint…read more Every time I have visited the front desk is always super welcoming and the staff members are always great too. I have had the regular bar facial and they tailor it to you and if you have any issues you'd like them to focus on. The bar facial is done in an open area where other guests are also getting treatments done. If you want a private facial or another service you can pay extra for a room facial or room treatment. I also had the eyelash and brow tint as a bar treatment done in the open area. Demi M. did a great job at both and was very helpful in deciding the shade to go with. She did warn me that my eyebrows could be a little much the first day but after showering the dye would wash off my skin and it would look good. She was right they looked great after and lasted about a month, it was nice to not worry about wearing makeup! The bar facial and treatments are nice because they are cheaper than other spas and salons in Louisville. Bethany S and Alexis A both do a wonderful job with the bar facial. Both are very knowledgeable about the skin and explain each step to you. The inside design is also very cute it looks like a Pinterest board all of the decor is very cute. I did see on Instagram they are moving to a bigger location soon, I can't wait to see the new place I am sure it will be just as pretty inside!

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    Lumi Skin Bar + Aesthetics
    Skin Care
    Skin Care
    Front lobby and products for sale

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    Front lobby and products for sale
    CaloSpa®

    CaloSpa®

    3.9
    (51 reviews)
    3.2 mi
    $$$

    I recently had my first ever HydraFacial with Lindsey at CaloSpa, and wow! Where have you been all…read moremy life? My skin was looking dry and dull and just plain tired with a combination of dry flakiness and mild breakouts. Nothing I'd tried was helping much, so I reached out for professional help and I'm so glad I did. Lindsey was right on time, very friendly and professional, and it was clear from the start that I was in excellent hands. She explained the processes, devices and products she would be using and encouraged me to ask questions if I wanted as we went along. The entire experience was very relaxing and pampering, and best of all, effective. My skin has never felt so thoroughly, yet gently deep-cleaned and nourished, somehow calm and perky at the same time. In the week since my HydraFacial, there's a translucence, and yes, glow, that I hadn't seen in years. I can't wait for my next visit!

    I do not recommend CaloSpa. I was given a gift certificate for a 50-minute massage and went to use…read moreit in December 2025, only to be told it was no longer valid because it was purchased in February 2020 and their gift certificates "expire after five years." This expiration policy was never stated anywhere on the gift certificate. There is no expiration date listed and nothing indicating it would become invalid. It was extremely disappointing to be told I couldn't use the gift certificate especially when the service was fully paid for and clearly specified on the certificate. This feels misleading and unfair to customers who receive gift certificates in good faith. Based on this experience, I would not recommend purchasing or gifting certificates from CaloSpa unless all expiration terms are clearly disclosed in writing.

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    CaloSpa Rejuvenation Center
    CaloSpa Rejuvenation Center
    CaloSpa Rejuvenation Center
    CaloSpa Rejuvenation Center
    CaloSpa Rejuvenation Center

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    CaloSpa Rejuvenation Center

    Ulta Beauty - cosmetics - Updated July 2026

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