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    Ulta Beauty

    3.0 (92 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 3 weeks ago

    Services - Ulta Beauty

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    Reviews With Photos

    Jessica B.

    Originally had a booked appointment at the ulta in Richmond but was rescheduled at this location due to a no running hot water at first location. Was rescheduled here with Gina for kids cut and tinsel. Cut was basic nothing fancy done in about 15-20 min. Now the tinsel. First time tinsel user here so wasn't sure what to expect. Gina pulls out a white box with a mess of tinsel inside. No organization whatsoever just balls of tangled up tinsel. She did about 5-10 tinsel strands per ring/loop so they were super chunky in the end and poking out upwards. When we got to the register I asked staff if that was normal..their reactions told me no. A staff member brought us back to the salon area and we asked for the top half of tinsel to be cut off to thin out in a way. All in all not what I was expecting. Had these installed on 2/4/26 and by 2/5/26 they were slipping off. Very disappointing as it was a birthday treat for my daughter.

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    2 months ago

    Got a butterfly cut + wash with max and it was great!! They were super nice and friendly.

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    Ulta Beauty

    Thank you! We're so happy to hear you enjoyed your visit, Maggie!

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    Photo of K L.
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    2 months ago

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    Ulta Beauty

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    11 days ago

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    2 months ago

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    1 month ago

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    26 days ago

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    5 months ago

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    Ulta Beauty

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    3 months ago

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    4 months ago

    Everyone is always so friendly and helpful. I always enjoy stopping by and viewing the new make up launches.

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    2 years ago

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    Ulta Beauty

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    6 months ago

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    Ulta Beauty

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    2 years ago

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    Ulta Beauty

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    1 year ago

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    Ulta Beauty

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    1 year ago

    They have a huge selection! The staff are all super helpful and knowledgeable. Both myself and my daughter love this store!

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    3 years ago

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    11 months ago

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    2 years ago

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    Ulta Beauty

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    Ulta Beauty

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    4 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    8 years ago

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    5 years ago

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    4 years ago

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    Ulta Beauty

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    4 years ago

    If you want attitude then you've come to the right place. An empty store with lazy staff. Save your money and time and go online.

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    Ulta Beauty

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    3 years ago

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    Page 1 of 3

    Ask the Community - Ulta Beauty

    Review Highlights - Ulta Beauty

    The stylists I met there Julia and Gina were so great and supportive.

    Mentioned in 5 reviews

    Read more highlights

    SEPHORA

    SEPHORA

    3.2
    (301 reviews)
    3.5 mi
    $$

    Stopped in because lady needed some items to do her makeup for a wedding we were attending in East…read moreBay. We are from out of town so we searched the closest Sephora on the way to our telly. Now walking in they had their greeter as with most locations greet us but there was a shortage of employees in the early morning. We had to wait for one lady who was helping customers. One register person, one back room and one greeter. Overall the lady took her time when it was our turn to make sure the lady had what she needed. Checked out and dipped! They seem to have a good selection of all the brands my lady knows and loves. We also got her bday gift there too during checkout! Would come back hopefully have more staff too assist.

    I stopped by this Sephora after work yesterday and had a horrible experience. First off, I walked…read moreinto the store and an employee was standing there (as usual) and completely ignored my existence. Then of course, a group of White ladies walked in and they were immediately greeted. Not off to a great start. I continue to go ahead and browse the makeup aisles and made my way to the Dior area. I have been eyeing their base as well as Hourglass's primer and could have really used the assistance of an employee. No one was around me so I made my way toward the front of the store in hopes of finding one. In the middle of the store was a roundish Asian lady with black hair and grown out blonde highlights standing. I asked for her help, and was immediately met with attitude and no sense of customer service. "What do you need?" and a frown was all I received. Personally, I found that I would rather go to another Sephora (which I did) and find assistance there. I turned around and walked out, and funnily enough, I saw the employee in front greeting the other White patrons walking in. It's a shame that this store neglects basic customer service and kindness, but that's what u get these days. No good help these days!

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    SEPHORA
    SEPHORA
    SEPHORA

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    Walgreens

    Walgreens

    2.1
    (90 reviews)
    1.5 mi
    $$

    This review is specifically for Mr. Leo…read more Thank you for your excellent customer service, aid and patience. After visiting 3 other Walgreens, Mr. Leo was the ONLY Walgreens Representative who knew how to process Commuter Benefits Checks and how to properly educate me on Commuter Benefits Checks. If corporate is reading this PLEASE promote Mr. Leo before a private company's HR, such as myself, scouts Mr. Leo.

    Alright peeps so this will be short and straight to the point…read more If you can change your location to pick up your medication or anything in this store I suggest you change it immediately. Unless you want to wait 1-2hrs to get your prescriptions and 30min to check out in the front. The drive thru is not not open which makes it more difficult to get your meds. Not only that but there is one lady that looks Samoan helps one person and then goes and gets distracted for 10 min comes back helps again and goes off again. This is BS customer service sucks at this store. Not to mention almost everything is locked up so if you wanted to get something from nail clippers or nails stuff or make up or electrical toothbrush heads you must wait till someone hears the ring on the over head and comes to you after you waiting that long. Walgreens or to any store if you have these stuff locked up be sure to schedule people that can come and open these locks when customers need them. If not then leave them unlocked you wanted them secure but now paying customers are getting frustrated that we have to wait multiple times to get something at this store. Will we go back to this store sorry but no I just switched my stuff back to another location at a better place that does value customers and does want to make sales.

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    Store front
    Store front
    Walgreens Monument Front Entrance
    Walgreens Monument Front Entrance
    Good Halloween sale prices

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    Good Halloween sale prices

    Ulta Beauty - cosmetics - Updated June 2026

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