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    Ulta Beauty

    3.1 (95 reviews)
    Closed • 10:00 am - 8:00 pm
    Updated 3 weeks ago

    Services - Ulta Beauty

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    Inside of the gift birthday sample mini bottle
    Kristine K.

    If I could give my experience a negative star I would let's just start saying it was my birthday and I came to claim my free sample birthday award that I'm get a reminder every year. So today when I brought up my makeup that I wanted to purchase, I had told that cashier person that I was there to claim my birthday gift she proceeded to ask me if I had my email barcode. I tried to look through my emails and could not find the email, then I was asked how did I know I had a reward if I didn't have the email what was with the interrogation of a free gift then i was asked if I could step out of line while I searched for it, which I didn't mind but the demeanor was dismissed. Like sorry you don't have it NEXT, so I looked through most of my apps to see if I needed to re-sign up or see why I did that took about 10-15 minutes. It looks like she had no interest in asking me if I found it or after I told her I would just purchase my make up and forget the birthday gift She then stated well maybe I can look you up by your ID and your credit card "Wow" Right!!! by then I was frustrated after spending almost 20 minutes I stated don't really need it. As she said let me look up your account, she stated I had been opted out of getting emails so I did not have the specific barcode, but the demeanor was all over her face. It looked like it was such an inconvenience to get such a small sample by then I didn't even want it. I felt like the customer service was so in a rush and felt like such an inconvenience when she could've just looked up my card ID in the beginning and saved her and myself so much time jumping through hoops for a birthday sample gift I never felt so disregarded the day that you're supposed to be excited, even if it's just to get something small for free. She handed me some sample with disgust and a smug look on her face this is all we have for June birthdays so I said well if this is it then ok thank you . So all this just to make me feel bad for asking for the birthday reward WHAT A WAY TO MESS UP YOUR MENTAL HEALTH AND EXCITEMENT FOR TOUR SPECIAL DAY! Let's just say I'll never ask for anything for free there again I'd rather pay full price!

    Jessica B.

    Originally had a booked appointment at the ulta in Richmond but was rescheduled at this location due to a no running hot water at first location. Was rescheduled here with Gina for kids cut and tinsel. Cut was basic nothing fancy done in about 15-20 min. Now the tinsel. First time tinsel user here so wasn't sure what to expect. Gina pulls out a white box with a mess of tinsel inside. No organization whatsoever just balls of tangled up tinsel. She did about 5-10 tinsel strands per ring/loop so they were super chunky in the end and poking out upwards. When we got to the register I asked staff if that was normal..their reactions told me no. A staff member brought us back to the salon area and we asked for the top half of tinsel to be cut off to thin out in a way. All in all not what I was expecting. Had these installed on 2/4/26 and by 2/5/26 they were slipping off. Very disappointing as it was a birthday treat for my daughter.

    Photo of haircut and makeup done at Ulta

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    2 months ago

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    Photo of K L.
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    5 months ago

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    Ulta Beauty

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    20 days ago

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    4 months ago

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    5 months ago

    Got a butterfly cut + wash with max and it was great!! They were super nice and friendly.

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    Ulta Beauty

    Thank you! We're so happy to hear you enjoyed your visit, Maggie!

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    8 months ago

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    4 months ago

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    2 years ago

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    6 months ago

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    3 years ago

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    7 months ago

    Everyone is always so friendly and helpful. I always enjoy stopping by and viewing the new make up launches.

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    9 months ago

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    1 year ago

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    1 year ago

    They have a huge selection! The staff are all super helpful and knowledgeable. Both myself and my daughter love this store!

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    3 years ago

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    3 years ago

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    8 years ago

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    Page 1 of 3

    Ask the Community - Ulta Beauty

    Review Highlights - Ulta Beauty

    “Will definitely go back for my next trim and some new color palettes.”

    Mentioned in 5 reviews

    Read more highlights

    Salon Avalon - Interior.

    Salon Avalon

    4.6(745 reviews)
    0.1 mi
    •$$
    Locally owned & operated
    Luxury

    I was looking around to find a salon that would be able to take a last minute appointment and would…read morebe able to accommodate to a specialized cut, style and highlight. I was looking for a stylist to give me a long pixie, with an undercut with highlights. When I called Aalon Avalon, they squeezed me into a slot that was open same day. When I got there, and their Master Stylist was able to review and get an idea of the style and color I was asking for . He was very thorough and able to explain in detail how they were going to style me and told me they have an opening I. 45 minutes. . Specialty cut and color can take about three to four hours for the coloring part to get the right color and based I. What was explained to me, I was pretty confident that they were really going to do an amazing job with my help. When I got back, I was late for the appointment but they didn't sweat me, since they just got done with the previous customer and needed to set up the station. When my stylist was ready, she was very sweet and really took care of me to make sure I get the cut and style I requested. The vibe of the salon was very personable and easy going. I really enjoyed the time care she put in to working. When she completed my hair, it looked exactly as I wanted. It was like 20 pounds was chopped off my head If you're looking for a good salon that is really proficient with specialty cuts, this is the place to go. Thank you, Salon Avalon for the time, patience and care you put into me and my hair.

    If you're looking for a color master for your hair, look no further than Sari at Salon Avalon. He…read moreis truly the best and has a really good eye for color and style. Because I have had bleached hair (as an Asian) for a while, I have visited several hair salons for color and he is definitely the best, has an eye for colors that would pair well with your face, passionate about his craft, and takes a lot of pride in his work. I can't imagine someone being unhappy with the results. He even has a lot of before and after photos in his phone, where you can see a lot of really cool color jobs that he has done, in case you don't believe me. Everyone was very sweet and the salon was nice and clean! I would recommend Sari again!

    Photos
    Salon Avalon - Interior of new location.

    Interior of new location.

    Salon Avalon - Interior.

    Interior.

    Salon Avalon - Interior

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    Interior

    Rever Salon - This is my current after treatment. It used to look wet shiny even in the dark. now it looks like the back in normal light.

    Rever Salon

    4.7(267 reviews)
    1.3 mi
    •$$

    love Billy! he's the BEST. Takes his time, listens, and after trying other places I've decided to…read morecome back

    I received a Japanese thermal straightening service from the owner, Billy Ho. My first appointment…read morewith him gave me a beautiful result with a mirror shine, but I got caught in the rain right after, so we had to do a retouch. While sitting in the chair for the retouch, he told me he would try his best. Based on the last results, I trusted him completely. During the chemical processing, he pulled too hard on my head while doing stress tests. I had a three-step Hime cut, and he asked if my other stylist who cut it was Asian. He asked where she worked, where she went to school, and if it was a school. I told him I would just send her portfolio info.I explicitly told him that I am terrible with a paddle brush and a blow dryer. Despite knowing this, he still sent me home damp with a wet underside and told me to dry it myself at home. It took me an hour and a half to get home, where I continued to sweat for another 20 minutes. I spent four hours after just trying to get the kinks out of my hair at home because it dried funny.My hair is perfectly straight, but the entire length from the root down is not even close to being as shiny as it was and looks terrible, with a frizzy spot in the back and on the side. In person, the difference is night and day. He got the kinks out, but he also got the blinding shine out. I paid for this service in cash. My halo shine is completely gone from the first treatment, and I was told it's unlikely that it'll come back without major moisturizer all the time forever on those lengths and I'll need rebonding treatments, but it'll never be quite the same again.I am giving three stars down from five because of the retouch. As long as you don't get caught in the rain and need a free retouch, you'll probably be fine. I'm still in shock, I know he said he would try his best, but he didn't guarantee anything either, I trusted him completely. and implicitly While going above and beyond to try and protect the style, even staying up 30 hours so I didn't get creases. At least it didn't melt off. This was my first and last treatment. I don't think I'm going to do this anymore. I am a very patient person, which Billy commented on as well, but I don't quite know how to handle this. I am completely gutted and a little bit heartbroken--that is seven years of my life, and the first thing that I cared about after my illness was getting my hair fixed. I should've left well enough alone, a little flat iron daily, but caveat emptor.

    Photos
    Rever Salon - This is also the retouch

    This is also the retouch

    Rever Salon - Hair color

    Hair color

    Rever Salon - Before

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    Before

    ash salon - Hair by Laurel!

    ash salon

    4.9(52 reviews)
    4.6 mi
    •$$
    Certified professionals
    Locally owned & operated

    I left 3 voicemails for this salon, indicating I wanted to book an appt. No reply. So eventually I…read moregave up and called Hair by Ann, got an immediate reply, saw her today and was very pleased with the results. I also called Third Reflection and got a response in 2 days. I'm patient, but zero call backs for me is a huge red flag. I'm posting this as much as anything to get a message to Ash Salon's management to please do better. I wasted my time waiting for a call back.

    NEVER FELT BETTER- BEST HAIR EXPERIENCE OF MY LIFE!!!!!!…read more If you are in Lafayette you HAVE to get your hair done by Clare at Ash salon. She's done my hair 3 times now and every time she never disappoints. She's great about giving me advice on what to do with my hair- because I struggle with knowing the next best move and how to manage it. I'm really bad at keeping up my roots so she's been great with giving me a light balayage that's blended to my roots so I don't have to worry about getting it done as often. At my last appointment I spoke with her about getting clip in extensions to wear on the weekends and she gave me a great recommendation of what hair to buy. I brought the extensions in and she color matched my hair PERFECTLY and showed me how to put them in. I've never felt so confident!! She's the most helpful and skilled hairdresser I've ever had. I'll never see anyone else!!!

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    ash salon
    ash salon - Blonde by Noelle

    Blonde by Noelle

    ash salon - Hair by Noelle

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    Hair by Noelle

    Ulta Beauty - cosmetics - Updated September 2026

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