Easy to order on line and pick up. I appreciate their points system to get free gifts too.

I've been an Ulta customer for quite a while now, and it's easily my go-to for skincare and perfume purchases. They consistently offer great deals and promotions (just make sure to pay attention to whether an offer is online-only or in-store, since that can vary). It's pretty standard practice these days, but worth noting. What really keeps me coming back is the variety, especially their selection of K-beauty brands. I'm always discovering something new, well-rated, and effective, which makes browsing (and buying) a little too easy. Reliable, diverse, and rewards-driven, Ulta continues to be a staple in my beauty routine. read more

Excellent shopping experience every time. Thankful for the great customer service, selection of products, and I had an impromptu visit at their salon for the very first time. My hairdresser is not available on Mondays and Catalina "Cat" worked me in. She did an amazing job on my hair. It was truly serendipity. If you want your hair done by someone with years of experience, talented hands, and a visionary spirit, go to Cat; she is excellent, kind, down to earth, and an incredibly talented hairstylist. I'll definitely be back. read more

The staff were consistently rude and unhelpful. Although the app showed the correct pickup location, the pickup confirmation emails directed me to a store in another state because of a system glitch. The staff even acknowledged they were aware of the glitch but showed no concern about fixing it or escalating the issue. Instead of attempting to cancel the order, correct the pickup location, or report the technical error, they simply told me to repurchase all of the items and wait 7-14 business days for a refund. Expecting customers to pay twice because of a company error is completely unacceptable. The lack of accountability, poor customer service, and apparent indifference to a known issue made this an incredibly frustrating experience. Go to the Dove Creek location much better customer service there. read more

Excellent Service at Ulta! I had a wonderful visit thanks to three fantastic employees! * Chandra Calloway (Hair Stylist): She's been my stylist for a while, and she always does an amazing job on my hair. Chandra is client-focused and achieves my desired look without adding unnecessary services. She did an amazing job on my hair today, as always! . * Elizabeth (Makeup/Beauty Advisor): Extremely helpful and knowledgeable. Her makeup advice was spot-on and helped me find the best shade for under-eye concealer (in the brand I was interested in) and gave me a suggestion for a brown mascara and eyeliner which I added to my purchase. * Tyfany (Check-out Customer Service): Fast, friendly, and efficient service. She has a great, welcoming attitude! Love her smile! Thank you, Chandra, Elizabeth, and Tyfany, for the great experience! I highly recommend this Ulta location. read more

This is the best Ulta I've been to. Usually I feel super judged when I walk into places like this because I don't really know how to do makeup. But Kiara was super helpful and so so sweet. She really helped me with everything I didn't even know I was looking for. She needs a raise. Also her coworker helping me also was super nice but I didn't get her name. I definitely recommend this Ulta. read more

I certainly appreciated the professionalism and knowledge of YULISSA the sales lady who helped me choose the different products I needed.

Lauren helped me at the dove creek. she was amazing she took her time with me and color matched me she was so sweet. thank you girl

The absolute worst haircut/color I've had in my entire life. There are good stylists there but unfortunately mine turned out to be awful. Did not do what I asked for and told me he didn't want to be micromanaged. Needless to say I won't be going back. read more

I know my daughter loves Ulta Beauty. So, for one of her birthday gifts, I decided to get her a gift card. I purchased the gift card online for convenience. I get an email stating the purchase was processed, and then, seconds later, it's canceled, with a message: "your order did not meet one or more of our security checks and was therefore cancelled." I don't understand how it was canceled, and they took the funds out of my account. I went to the live chat for assistance. They are unable to help because they cannot see the exact reason, nor can they refer me to someone who can, because they are not Ulta Beauty. They want to know why I am purchasing the gift card and then stated that it's under review and that I should receive a resolution within 3 hours. None of this makes sense to me because the funds for the gift card were most definitely withdrawn from my account, and the person in chat said it would take 1 to 2 days to be posted back, but it took them 2.5 seconds to take it from my account. I can guarantee that I will never try to purchase anything from Ulta Beauty again. They are too big a company to make mistakes like this and take my money that I work hard for. I am very upset by this experience. So much for experiencing convenience with Ulta Beauty. I understand that they may use a third-party company to manage their gift cards, but Ulta Beauty is still responsible for any resulting negligence or issues. read more

I've been seeing Jason Esparza for a while now, and I can honestly say he is a true artist with hair! Every appointment feels like a treat -- not only do I leave looking amazing, but I also feel completely relaxed and cared for. He listens carefully to what I want, offer thoughtful suggestions, and always deliver results that exceed my expectations. read more

This Ulta location always has great selection. The staff are very helpful in helping you select products

FIRST TIME VISIT! Love this store! Very organized, colorful and the music playing is a fun selection. Workers waking the floor are happy and quick to help which is refreshing. Hard to find that kind of customer service nowadays. I recommend this location for your beauty needs. Thai store has a salon towards the back. read more

Ulta Beauty - Display - Cosmetics & Beauty Supply Near Me - San Antonio, Texas

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I just went to the Ulta at The Rim yesterday (3/13/25) & was helped out by AJ! It was a busy day but all the staff kept rounding on everyone asking if they were doing okay. Being helped by AJ was so much fun. I felt like I was shopping w my bestie. He helped color match me for a concealer, contour & foundation. I went in the store ONLY for an even exchange. Ended up leaving spending way more lol. He really was so great & gave me a boost of confidence I was needing. & my makeup looks absolutely perfect today bc of him. He's amazing & funny. & I hope he gets acknowledged. PERIOD! Haha I'll definitely come back to this location again. Xoxo read more

Oh, how I wish you sold hats. I wanted a simple, blonde highlight retouch- now the top of my head looks like a ginger skunk. I asked to stop the haircut halfway through and now I have a 4hr appointment at another salon for tomorrow. This is after being in a chair for 3.5 hours, listening to 'behind the bowl' drama about another stylist not giving his assistant credit on Facebook for her blowouts and guff from upper management about not being a more lucrative salon. Unless I'm in the market for a new hot tool, I don't see a need to return to the store and definitely not the salon. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - San Antonio, Texas

Richard two face rep was excellent at South Park mall 10 star ...very helpful helped matched my full makeup

It's my first day in this store AND this city.....The way 5 people were following me around the store within a couple mins of walking in there....when all I had was the clothes on my back and one product in hand......it was extremely annoying and unwelcoming. I didn't even want to go down the list of things I needed to get. read more

Had a gift card thought I would use as I was in need of some items. Upon walking in there is a greeter & a cashier. Noted the salon appeared to be fully staff. However there was no staff available to ask for help Asked the greeter for assistance and she was able to call someone to help me. Yes, the sales girl was helpful. Although the items when I googled appeared to be avail at Ulta I was told only available on line, not a deal breaker. What concerned me as I was walking through the store I tripped on this thing not sure what it is. I let the sales agent know, which she responded it's for baskets. Not sure how is this acceptable, this is truly a hazard! read more

Ulta Beauty - Hazard. Watch your step! - Cosmetics & Beauty Supply Near Me - San Antonio, Texas

I went right when they opened because I needed foundation, AJ helped me find the right match for me, he was very professional, kind and overall amazing! Excellent service, excellent attitude! read more

Great experience with the Hair Salon. Experienced friendly hairstylist. Great customer Cervice Definitely a repeat visit soon . read more

I was already in a uptight mood and needed to do a return. I didn't have a receipt and at first they were not going to exchange it. Although I didn't purchase it at this store I didn't have receipt. This isn't my normal location but I will drive the extra miles. Everyone was friendly and engaging. I appreciate you being kind when I was not. read more

Customer service was amazing! They were all really nice, sweet, and helpful. The layout was nicely set up and easy to understand.

First time visiting my neighborhood Ulta Beauty since I moved to San Antonio and I had a wonderful experience! I've been to many other Ultas but the service was so awesome I wanted to share the positive feedback. Priscilla was extremely helpful & kind. I needed help picking out some skin care products since I know little to nothing about skincare. She taught me so much & walked around with me until we figured out what products would be best for my skin type & budget! 10/10 thank you for the awesome customer service Priscilla!! read more

I went to the beauty salon my hair stylist was amazing! He did a great job Daniel L. Thank you so much for fixing my hair! My roots were really grown out and I had like 3 or 4 different colors on my hair. But Daniel did his best! He lighten my roots and darkened my ends to get everything blended! read more

Ulta Beauty - Before - Cosmetics & Beauty Supply Near Me - San Antonio, Texas

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I came in to buy a flat iron that's been trending on tiktok and the store said they had one more left. (lucky me i thought) so she went to the back to look for it and then said "that must be wrong, cause it's an expensive flat iron and shouldn't be ringing up lower than $150. (it was on sale for 75% off. i found the flat iron behind the register which explains why they couldn't find it cause it was on hold for somebody) she tried to argue with me and tell me it's not right when i'm seeing prices and proof that it's 75% off. i told the other lady i'll check at 7:45 if it's still on hold since they close at 8 and if they have to put it back i'll be on my way to get it. will not be returning after this experience. read more

Two stars based on today's visit alone. Normally, the people that work here are very attentive and are quick to ask if you need help. Today, however, I had to seek help and happened upon a lady that seemed very irritated that I interrupted her conversation with other employees. My question was answered but in a manner that I knew she would have preferred to continue her conversation. Fortunately, Sephora just opened across the street. I left without making a purchase and will make my purchase there. Hopefully this gets addressed because I have WAY too many loyalty points I would hate to waste. read more

So first 4 stars because nothing is perrfecttt. I do love Ulta. They have so much from your inexpensive brands to some of the department store brands and a few of the lux brands too. You can spend a lot or a little here. Make up ....if you want it they got it! ...If you need it they have it.....If you don't want it they still have it.:-). Perfumes and Hair products of every sort ... In store salon ...a person who can wax your eyebrows too. Coupons come in the mail when you sign up for them. Nice little gifts during holidays. A few samples but not many. Sometimes they will give them to you if you ask nicely. Oh yes I love this store. Go check it out and have some fun girl time you won't regret it. read more

I got my hair cut and colored by Alonzo and he did a PHENOMENAL job!!!! I have thin fine hair and he knew just how to work with it and give me the look I was going for while maintaining the integrity of my hair. I got baylage and layers with curtain bangs and it came out so great, I love it! He is very talented, personable, and knowledgeable. I HIGHLY recommend him and will definitely be going back to him in the future. read more

Best Ulta I have been to. You greet the customers, your staff is. Friendly and so helpful! Didn't follow me around or stereotype me! Thank you for making me feel welcomed and not like a thief. God bless you all. I am from Dallas Tx and all the Ultas over there have their Employees follow you around watching you. It makes the shopping experience terrible. But your store did not discriminate and I appreciate you. Thanks again! Keep up the good work. read more

I love Ulta, and have been a loyal customer for well over 10 years. I love all their selection of beauty products and accumulating points for my larger purchases. My only issue is the massive number of customers people that are in the store most of the time. I feel sorry for the cash register employees that have to deal with so much pressure and stress making customer transactions. I suggest to management that you make different registers for buying, merch returns, and salon checkout, this would alleviate the customer lines, and make the customer feel more appreciated.... read more

Felicia did an amazing job on my cut and highlight service. She was super sweet and listened to what I was wanting and made it happen. 10/10 recommend the salon at Ulta. read more

2.5 star. This place can be rated a 3 star at best. Yea I know I kinda come here pretty often. But there are those places that you don't like much but keep coming back. This Ulta store is one of them. First of all, I'm a Sephora girl. I don't go to Sephora store much tho. Why? Because I order everything from their website. I don't buy my brand name makeups and the like at Ulta. I only come here to get shampoo, conditioner, makeup remover, hand lotion, etc. because of the coupon I receive in the mail from them. Guess that's why I keep coming back. However they do have good gift sets such as perfumes during the holidays and you can use their coupon for those too. They also have a brow bar which is a plus. Service here isn't that great. Associates never offer any help proactively. You have to go find someone if you have questions. And sometimes you can't find anyone to help you so you are pretty much on your own. I also hate the fact that they can't apply the coupon if you come in a day early. I mean it's not like the coupon has expired. What's the difference if I buy it today or tomorrow? As a subpar beauty store, Ulta can only get a subpar rating. But they will still lure you in though...with coupons of course. read more

I was in desperate need of a trim, and I finally scheduled an appointment. I appreciated the fact that I was able to get in on the same day. I was open for whoever was available and got a senior stylist. I arrived right on time, and was quickly greeted and taken to the back. The stylist seemed like he was in a hurry and did a quick consult and then started with a shampoo and began the cut right away. I told him I wanted to freshen up my layers, and trim about 2 inches. During the drying and styling is when I really felt like he was in a hurry, my hair cut caught in the flat iron and he pulled it through anyway. He apologized, but I still felt like he wasn't paying attention to the appointment. Overall, I appreciate the convenience, and the fact that I can do some other shopping. I would go back, but with a different stylist. read more

Beauty products galore. They have wonderful products. Unfortunately, their in store signs are very misleading. I made a purchase of clearance items. There was a sign stating "ADDITIONAL 50% off red ticket items." However, when I went to purchase was told it was already marked down. If this was the case, it should have read "priced as marked." I had to request a manager who made sure I understood this would be a one time adjustment. read more

Omg I have never loved my hair this much. I decided to go to Ulta Salon after not really liking the way my hair color was. I was looking for someone who was not afraid to get me the platinum blonde that I wanted. Well props to Clair she did it and I couldn't be any happier!!! read more

I love Ulta. Wish they had more locations! The Ulta brand makeup is good. I've even wearing it for almost ten years. I stick to the eye shadow, loose powder, bronzer, lip gloss, lip stick and nail polish. I love their eye shadow base! I don't recommend their mascara...it's not great. I got some lovely blinged out hair pins for a wedding in their accessory aisle. They've got a nice selection. Their circular always has a coupon. The circular is great for gift ideas for any woman in your life - friend, loved one, sister, etc. They also have a nice collection of perfumes/colognes with testers for all of them! They usually have a free gift with purchase for their fragrances as well. I've scored a free beach bag, wine glasses with an ice bucket, a purse and a robe! I can't say much for the salon at this location, but I've had my hair cut at several if their salons (Phoenix, Mesa, Gilbert, Houston) and its rather expensive ($70!) for a mediocre cut. I'm never quite happy when I leave. Once, it was a total disaster and the manager of the salon had to rescue me from the girl who had morning sickness and crooked scissors! Let's just say I'd prefer to have my hair cut elsewhere from now on. They do have a neat nail polishing service offer right now. It's $25 and you get a free bottle of nail polish with the service. Nice! Opi is great. Ulta's selection of hair products is pretty much unbeatable. I usually wait until have BOGO sales to get what I want. I enjoy using their scented soaps and anti bacterial hand gels. They have delicious smelling hand creme and body butters. Don't buy the Zoe hair straightener. It's a piece of junk. The chi is probably worth it, it doe a nice job, although I still prefer the forty dollar one I have had for the last seven years. Anything cheaper than that would be a waste of money. You get what you pay for. Check out Ulta for the latest trends in makeup for a great price. The website is great too and most times they have online coupons and free shipping. Join their member benefits club (free) and earn points from your purchases that you can use for free gifts from Ulta! read more

Order online! You get those gift with purchases! I have been shopping at ULTA for years and most of the time the sales associates are great. Even at this location the sales staff are wonderful. I was even told about a gift with purchase from a sales associate and I guess she made a mistake of saying it was $60 when it was $65. In my opinion it should have been no big deal. The manager was so dismissive and I had barely gotten a word out. No one ever even made eye contact with me when I was trying to understand the miscommunication. If I had a loyal customer spending $300+ I would have just given it to them. People, just fyi, almost 100% of the time you order on their app you get a free gift. On top of that if you order from the product site directly you save even more. I know ULTA will survive without me but I won't be going back and supporting her daily sales goals in the future. There is one in the Target anyways. Date I went in was 10/21/23 read more

Stay away from this Ulta store. Dissatisfied on all levels, lack of customer service in the store. Bad, dismissive attitude and shabby results at hair salon. I was anticipating the price range for the hair salon, based upon the price list. I saw Daniel and even went in the top range but the bill far exceeded the quotes! I ended up paying over $400! Due to the lighting in the salon, my hair looked ok but nothing special. I brought 8 photos to show the highlights and cut, but Daniel just sniffed and ignored them. When I went out into the light and at home, my hair looked dull and was unmanageable. I was not happy and called Daniel about seeing it. He had an attitude and then said thar]t he could fit me in and would only charge me for a partial highlight and cut. He was going to charge me again to fix his work, or lack of it. Very very disappointing! Horrible, COSTLY experience! read more

This review is solely based on how I am followed around this store and harassed. I bring my girlfriend here and always spend a lot of money. I don't appreciate the overbearing employees. It's obvious you think we are stealing but for the amount of money we spend here, it's getting really, really old. Do you really think the enormous objects in our hands are going to disappear?? Hire some actual security instead of making your employees act like snakes. Do we need to carry money blatantly in our hands to make it obvious we have intention to purchase your items??? Don't offer us a shopping bag to deter from shoplifting assumptions. read more

The salon at ulta is stocked with amazing products ,the Redken color line offers so much versatility and is actually good for your hair! And All of the stylist are super friendly and talented not only can you get your hair done but this location also offers full service Facials ,make up application and a Brow Bar to Boot! Talk about a literal one stop beauty shop read more

Ulta Beauty - Hair cut a color from the salon at ulta by Valerie - Cosmetics & Beauty Supply Near Me - San Antonio, Texas