I came here because of the reviews on Stephanie. She did not let me down. My blonde highlights looks like I was kissed from the sun. I'm ready for summer. read more

Went there over a month ago now but forgot to add this review. Maya was so attentive and sweet! 10/10 experience. She really took the time to help me pick the perfect match for my Ilia foundation. She also gave me like 50 options of lip liners to choose from until I picked the perfect shade of brown. Def recommend her for color match and service! read more

Ulta Beauty - Hair Salons Near Me - San Clemente, California

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I normally like this location, but today kind of bummed me out. I was excited to come pick up my birthday freebie. Of course I bought other items which I wasn't intending, because their stock is amazing and the displays showcase everything so well. I was disappointed once I got to the counter. The woman ringing me up seemed annoyed and didn't even say happy birthday!! I think that should be required. A little upbeat attitude and friendly customer service goes a long way to add to a good experience. read more

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Located next door to TJ MAXX , home goods, and Citibank this location is a gem! Literally a one stop shop. I came looking for a Clinique item for my mom, and was super grateful I was able to connect with one of their skin care specialists. Not only did she help me find what i was looking for, but specifically for my mom's needs as well. The girls here went above and beyond to make my experience a memorable one. I left with my Gucci fragrances for travel i was lucky to find. And great skincare for my mom's needs. 10/10 will be back. read more

Mehhhh! I feel like the staff here are super rude. Apparently curbside pickup doesn't work however you are prompted to use it. Once you go in the store you stand there while 3 girls are checking out customers, while not being acknowledged (until you rudely interrupt and let them know you're there for a pickup order). Idk- having worked in the service industry while in college I must have a high expectation when it comes to customer service. How hard is it to say hello we'll be with you in just a minute?.. read more

I went in yesterday to look for some products I didn't know where they physically were in the store, and the season hire Laura approached me and not only was she helpful, but she had the most beautiful personality. It made my day, and I wish I could see her every time I go. She made my day and made the overall experience A+ read more

This used to be my favorite beauty store until Kristy ruined it and was so rude to me. I am shocked and dismayed about the way she treats customers. Her behavior is deplorable. read more

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The workers here are pretty helpful but the store is not always stocked with the products I come for. Parking is a bit tight because they share the lot with several other businesses. read more

I went to TJ Maxx and spent like $200 with my friend she was behind me in the checkout and so I went outside to wait for her. The whole reason we had come to the plaza was to go to Ulta so rather than wait outside with my bags, I decided to mosey on into the Ulta store and just check it out, thinking they probably have people all the time who comes straight from TJ Maxx into their store.. I was in there for maybe two minutes, did one small lap through an aisle or two didn't touch a single product on the shelves. By the time that I had made it back to the front, my friend was done checking out at TJ max and found me in the store. So I'm thinking okay let's put our stuff in the car and start shopping but on our way out Blanca stopped us- apparently thinking we stole something? It was pretty embarrassing considering she made a whole scene of it in front of a long line of customers and everyone was watching. I had to ask her about 8 times for her name, the first seven she blatantly ignored me. That's the only reason I'm writing this review. I don't think that she should have been so confrontational and then not offer any sort of apology when she was wrong- she at least didn't have to blatantly ignored my question seven times. I had to pretty much follow her back up to the register asking very politely repeatedly the same question. If she had just responded and apologized the first time, I would have completely understood that maybe it looked suspicious that I had my large bags with me. It didn't seem right that she be dismissive to me after she realized she was wrong. I still am a paying customer afterall! It's taking quite a bit of restraint for me not to blow all the rest of the money I have in my back account here right now in a pretty women type tantrum. I shouldn't have to feel like I need to prove that I've got the money to shop here. I will however, go back in and give her a chance to redeem herself, in which case I'll gladly change my review and my disappointment in this store location. Well, nothing new from Blanca except for more following me around however, Daniellle was just a doll. She helped me out at the register and her professionalism and friendly positive attitude redeemed the experience overall for me read more

I shop at this Ulta all the time, and I've never had customer service like the experience I had with Cheryl! She was SO kind and welcoming, made sure I had everything I needed, and went above and beyond in every way. I left with a huge smile and am genuinely looking forward to my next visit! read more

Really great service with finding everything I needed. I love my products and returned because it was a great shopping experience.

Parking mid day Tea with my favorite stylist, Anthony People watching outside while the color processes Love coming here thanks to Anthony and all the others who make coming to this Ulta a pleasant experience read more

Ulta Beauty - Hair by Anthony ‍ - Hair Salons Near Me - San Clemente, California

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Olivia (@microbangcentral on Instagram!) has never once done my hair dirty. I've been seeing her for 4 months and every time she knows exactly what to do. She's never afraid to do bold colors and makes me feel extremely comfortable. Even when my inspiration pic is a colorful beetle she doesn't bat an eye and delivers!! I've never been more happy with my hair done by a stylist. I've had a lot of bad salon cuts and colors, but she nails it very time and never makes me second guess myself. Some hairdressers try and push you to change your mind and if anything Olivia directly counters that by ENCOURAGING my "wacky" desires. Overall a very pleasant experience and I cannot wait to see what she comes up with during my next appointment! read more

Ulta Beauty - gloss copper color + a hime cut style bang - Hair Salons Near Me - San Clemente, California

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Stephanie did an amazing job trimming and glossing my hair! I never trust stores like this to do my hair but I gave it a shot and I'm glad I did. The pricing was good and my hair looks amazing! Highly recommend Stephanie read more

Ulta Beauty - Hair - Hair Salons Near Me - San Clemente, California

Great store and the staff are amazing and very knowledgeable about all their products! It's so easy to find what you need.

Nicole was super helpful and nice. She spent a lot of time helping me find the perfect Mac lipstick color! Thanks read more

Shopping for make up is out of my comfort zone as I am not very knowledgeable outside of the basics. Here comes Maya to the rescue, spending an hour with me patiently color matching and basically doing my make-up as well as teaching me application in the process. She compared different coverages as well as blushes and contour, and I am so grateful for her help! I could have gone to Target, but I would have likely been lost and unhappy with my purchases. I will definitely be back and requesting Maya! read more

I've shopped at this Ulta for years, but every visit I feel judged and watched. Today, while browsing shampoos near the door, I overheard an employee joke about chasing me if I "ran out". Completely unprofessional and humiliating to say in front of a customer. I've never experienced this at other Ulta locations. read more

Kakae, a Clinique Associate at this Ulta, took the time to find absolutely every item that I'd hoped to find when I entered the store. Amazing! After finding several items in the Clinique line that matched up, she looked through other makeup lines to find exactly the product and color I needed, one by one. She did not waste my time, and try to sell me any other products. Or try to sell me items that didn't quite match what I was looking for, just to be done with the search. Exceptional service!! This is why I shop for makeup at this store. I am a busy Nurse, and I don't waste my time even looking at other stores. Thanks to Ulta employees like Kakae, today. Kelly Ouellette RN. read more

Came in today and Chanel helped me with great customer service and professionalism. She assisted all my needs and was very knowledgeable on products. It's very refreshing interacting with employees with a passion in what they do. 100% will be coming back!! read more

Such great service and love shopping here! All their employees are so helpful. Great place to shop

BROOKE (hairbybrookie) her instagram! Cannot thank her enough. Very sweet and completely understood what I wanted with my hair. Yesterday was my first time with her and absolutely love how my hair came out. read more

Ulta Beauty - Hair Salons Near Me - San Clemente, California

I love the easy in store and drive up pickup! So convenient for when you are out on the go!

Let me just prepare you guys... I found Rachael here at Ulta and when I say she saved my life she saved my life. I went to a nail and hair salon which was my first wrong doing to get my hair colored brown with blonde highlights around my face. This simply request turned into a disaster. I am completely panicking at this point trying to find some one to get rid of the evidence. Here at the Ulta I found this amazing stylist Rachael who made my hair look amazing. She truly is good at what she does and if it wasn't for her I'd still look like a skunk. RACHAEL I LOVE YOU and literally can not thank you enough I'm forever grateful and so happy with the results! read more

Ulta Beauty - This is what I got at the nail and hair salon (before) - Hair Salons Near Me - San Clemente, California

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Rachel does my hair and EVERYTIME she kills it! I've made her bleach my hair from black to bright red and other colors! Highly recommend! The service here is so friendly and welcoming read more

Great location, the staff is a hit or miss. Plenty of easy parking in the lines are usually not too bad. I love their selection, it is endless. The prices are pretty high, but if you shop there sales, use points from the rewards program and other offers you can find good deals. read more

do not go here, or to the hair salon they harass you. they told me that i am white trash, and that i am ugly. they messed up my makeup on purpose and said they can't put it on my "ugly face." read more

Brooke (INSTA: hairbybrookie) is such a great hairstylist. I am always picky with who cuts my hair because it's so curly and sometimes people don't know how to do it correctly, but Brooke did such a great job the first time and I can't stop coming back. She is the bestest in the westest. Also if you need entertainment while getting a cut; she's your gal. read more

I love this Ulta! Everyone is always very friendly, helpful and available when needed. The store is always clean and well stocked. I always leave with much more then I went in for, which is fun for me! read more

I walked into the store and was asked by a woman wearing a 'lab' coat if I had questions. Then she looked me up and down, no makeup and flip flops maybe turned her off. How dare I enter their upscale beauty business. She recoiled and walked away. :) read more

So the upper management may want to check into this store. The girl who checked me out at the register. Never smiled, and was annoyed when I asked her a simple question. I asked her if she was having a bad day, and she gave me an attitude. I left the store, I heard her talking bad about me to her manager. I walked back in to return the product to make a point. I'm a woman going in for make up, which is essentially a fun trip. Never got greeted or a hello as I searched for product. No help. AND the manager sided for no reason with her employee. I mentioned I actually am a manager at my place of employment and I would never deliver this type of experience to anyone. read more

This store has poor customer service. I saw employees stand around talking (gossiping) while there were customers. I should have walked out and purchased online, but, I learned my lesson and won't be back. read more

Would not recommend Emily to do your brows. She butchered mines. She didn't even ask what shape or what I wanted. Or show me the mirror to ask if it's okay with me along the way. read more

Ulta Beauty - Ugh. I just wanted a clean up. And she took the tail of my left brow. Such a huge disappointment and she tried to fill it in. - Hair Salons Near Me - San Clemente, California

Got a haircut, and color from Brooke S and she was amazing! Very knowledgeable, and asked lots of questions to ensure she understood what I was wanting, and the color ended up perfect. I'll definitely be going back to her! read more

I don't know why they only have 3 stars. If I can't find the cosmetic's online I will usually call here. I've been coming to this location a lot. There's one by my house but i prefer here and I think it's one of the better Ulta locations. I've always received good service when I ask an employee about a product or they will check in the back for me if it's not on the shelf. Hit or miss. My color is a bit hard to get in-stock but just keep checking with them. Great store and it's always fun to go to Ulta. I never leave without buying something! read more

This is a great store but what made me want to write a review is Marie! She did a makeover on me with Benefit products and it was amazing! She recommended some amazing products that I love! She is so sweet and really knows her stuff when it comes to makeup! I knew she knew what she was talking about because her makeup looked so flawless and natural. I will keep coming back and hope she is there to help with her recommendations. read more

I came in today to get a new foundation after the one I've been wearing for yearssss was reformulated & caused my skin to have a melt down. Marie was SO helpful! She matched my foundation so quickly, she's so personable & sweet, & when we realized my perfect match was out of stock in store AND online she made me a sample so I wouldn't have to go to this concert ugly lol. I don't write reviews often & honestly I'm not usually open to help when I'm shopping but she was OUTSTANDING! Customer service really stepping up in this store too. read more

If I could give zero stars I would but I will be contacting the corporate office 7/3/2019 I stopped in after work. 10+ hour day..... tired! I stopped in to quickly try to find a good men's facial moisturizer with sunscreen. Come to find out they did away with most of the men's selection but that wasn't my issue. My issue was this blonde woman/ manager wearing black and white stripes and black Leggins followed me around the freaking store the whole entire time I was in there I mean seriously I'm not some young kid dressed all crazy. Sorry to stereotype Not going to lower myself to even justify regardless of how A person looks or is dressed. Not fair to anyone that wants to dress however Thinking the whole time while this woman us following me around the entire store????? Should I pull out my American Express platinum card and say .... I have no limit on my freaking credit card!!!!!!!!!! it's just wrong I will never ever ever go back And ladies you are better off going to Nordstrom's or Stephora Because this customer service at ULTA especially at the one in San Clemente next to sprouts is horrific immature and untrained. Corporate management!!! in case you're reading this coming from someone that owned their own business for 25 years You need to fire the blonde girl/ manager fire the blonde girl like yesterday!!!!!! she's rude insulting passive aggressive I don't have words for her actions and I am not really in the mood to call people names. but when I had a long day and I just want to get some skin care products Shopping in my short window before I go home go to bed and do my whole routine over again Sure as heck don't want to be harassed For no reason But you know what I just went and spent $131 at Nordstrom's so good for you miss manager harass your customers ??? out to go purchase at another store !! thank you read more

Ulta Beauty - Receipt - Hair Salons Near Me - San Clemente, California

This store sure likes to discriminate people lol I Went in to return something for my mother ( I was translating) She didn't have a receipt, the associate called the manager and went and literally whispered something to her ear, the manager was just listening and kept staring back at us. I was not happy, I walked to her and asked if there was a reason she was being so secretive and asked why she could not say whatever she had to say in front of me. The manager was not very friendly about the situation. At the end we figured out the return was under my phone number which to my understanding, it means I can return. But the manager continue to say they couldn't take it back because I didn't have a receipt. Lol oh man, it took so much patience for me not to lose it!! read more

Today I went to Ulta to pick up a couple things. I was asked if I needed any help. I asked if they carried a certain mascara and was told no, I then went about looking around. I was asked a couple minutes later if I had a face mask or if I wanted one. I replied that I did not want one...... when I declined the employee then had the nerve to ask if I have been vaccinated. Masking is officially optional now in CA. I have been vaccinated but even if I hadn't been, is it really ok for her to ask me that. Felt unwelcome and I thought she was very rude. read more