Ulta has great selection of products based on what your needs are for hair or makeup needs. The prices are reasonable based on the items you are looking or buying. The staff could be a hit or miss. This location is kind of a last resort when in need of a beaty item. read more

I had a great hair service with Rocio!! She is awesome and pays attention to detail! i will be back!

I bought 2 bars of Kisha for my hair .. I haven't use them cuz of long hair to my knees.. I asked for money back and they said no cuz I don't have account..they want me to apply the store card and I said no.. they still refuse to give my money back .. I walked out and left the bars there .. they ripped me off big time .. Already contact headquarter and file complaint.. read more

Long line there's a lot of workers around the store standing around not doing much. Was approached by one super nice blonde to make sure I was ok that was it. The checkout line had a line of 10 people and one worker while the other was behind the counter putting rubber bands around product staring at the long line doing nothing. Maybe take care of customers and once the rush of people is gone you can get back to tasks, just what I learned from sales training though. Will just save myself the trouble and go to the other ulta as this seems like this is the normal here. read more

I came in for a curly cut with Reese. She was so nice did a great job on my hair. I was worried because I had not had my hair professionally done in over a decade and she made me feel comfortable and listened to my requests. She was very professional and I would definitely recommend her to anyone. read more

Lucy at the cash register was the absolute rudest employee I have encountered. She was rude about putting a number that I don't have for rewards and politely declined, and threw my items in my bag. read more

Good products and great return policy. Not incredibly impressed with staff but not put off or faulted by them either. It beats anything online by far or having to locate a mall to voyage into. Support your brick and mortar businesses, my dudes! read more

When my friend and I went in the store, we saw a product that said tester. The "tester" sticker was quite obvious. However, an employee yelled at us 15 feet away. She stated that it wasn't a tester and continued to belittle us and talk to us as if we were children. Leaving us dumbfounded, she continued to lecture us as if we were the ones that put the sticker on it. We were genuinely interested in the product and she ruined the whole shopping experience by causing a scene. It was to the point where other customers that were across the store came up to us asking what had happened. Y'all need to communicate with each other better because I should not be yelled at for trying a product that is clearly a tester. read more

Cancel your appointment without talking to you first. Very annoying. Especially when you've had this appointment for 3 months. Will never be back. 0 stars read more

Booked an appointment for partial highlight, the girl was teasing my hair and lighting it. I stressed to Rocio not to touch my root area because it was perfectly dark. The way I wanted it. She did not listen to what I said instead she highlighted the top area, not the area that I wanted her to and she laid left bleeding on the side of my temple. Tammy schedules me for a consultation at 10:30 on Sunday morning. I'm driving 35 minutes and I had five minutes to go to get there and I received a message that says my appointment had been canceled due to no-show at 10 AM, I called the store and I spoke to Tammy who was extremely rude, and basically didn't wanna deal with me so she tries to get her on the phone and I hung up. If you can, please avoid this they need to retrain their beauty consultants. I gave them a second chance after the first time a year ago when they messed up my hair really bad, I will never go back to this store. read more

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Whoa!!!! Just went here and it is 5 min away from the Ulta @ New Braunfels ( Creekside) ... I will tell you what, just because the one at Creekside is failure to the max, this one at San Marcos is SUPERB!!!! Clean, newer, and friendly, non judge mental employees from the floor all the way behind the cash wrap ... I had the most fun trying on make up without anyone thinking dirty, spying and controlling ... The areas around each bins, and make up stand (where you try on make up ) are wide open, clean, well lit. Trial make up are brand new ... The manager was all smiles, very friendly which shows so much .. Her employees were the same ... Bid us all a happy day when we were done with happy smiles on their faces, while their hearts were filled with sincerity, thanking us for buying even little simple items ... Beautiful store over all !!!! read more

I rarely shop Ulta because I always felt it didn't over many options other than those available to me at the military exchange on post. However, I got a tip that this particular Ulta had a good selection, was clean, and the staff are very helpful. I was not disappointed! First off, you are promptly greeted and there are several workers walking around. Everyone looked genuinely happy to be there and to lend a hand. I was looking for a product and couldn't find it. Instead of asking like a normal person, I started to leave, saying to myself "this is why I don't shop Ulta" when one of the salespeople asked if they could help. I was like, sure! Wow! Sooo glad she stopped me from leaving and help. Not only did she find what I was looking for, she found a better brand! I was literally dancing in the store (pretty sure I freaked a few folks out ). This Ulta is neat and clean and have a great staff. I gave this Ulta a 4 starr because there was nothing spectacular or particularly different from any other, and there were quite a few sold out items. But this store did make me a fan and I will be back. read more

4 years since my last review and I just want to update my review. This ulta continues to be the historically worst ulta I've ever been to read more

Love this ulta everyone's very nice and welcoming. Shoutout jay (don't know how to spell it) they are supa nice always willing to help out with back stock or shades yasssssssssss read more

customer service is a massive L. when I went to the checkout line and the older blonde lady at the front just kept turning her head away from me as if she couldn't see me, avoiding checking me out. it was so weird. I go up and check out and this woman is extremely rude and stuck w a mad face. I usually never leave bad reviews but this isn't the first time it's happened, and i typically shop at sephora and get a way better experience.. this is just so disappointing.. ulta do better read more

Employees were rude . Didn't ask if I needed helped but stayed right behind me the whole time . But 5 minutes shopping I saw girls running out stealing ‍ read more

I would give 500 stars if I could!!! My wedding is in 3 days and Tami colored my hair and styled it! She is the PERFECT example of what customer service is about! She really went above and beyond for me! She knew exactly what I wanted for my hair color and she made this whole experience amazing! I highly suggest getting your hair done here with Tami! Thank you again for the wonderful experience! I'll definitely be back in the summer! read more

Ulta Beauty - Hair Salons Near Me - San Marcos, Texas

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Awful I placed order had free shipping; when I checked most items were sold out no raincheck, can't cancel order now I have to pay for shipping. Should have just gone to Macy's. No customer service response, what a waste of my time. read more

Do not go to the salon. I went here at the recommendation of a friend and asked for a trim and some layering. I basically left with a mullet. Layers were not blended at all and consisted basically of a long layer cut straight across and a short layer on top that I could literally separate the with no effort. And she cut it so short I can't get it fixed without going even shorter than I'm willing to go. read more

Ryan the stylist in the San Marcos, Texas Ulta is awesome!!!! He gave me an excellent haircut, blow dry, and flat iron. Amazing!

An uncomfortable and un friendly environment! I got a bad vibe just from stepping in the store and the employees ignored me and acted like I was being bothersome. Once I went up the checkout the guy was so rude and acted like he was better than everyone. My chip did not work the first time and he had the audacity to say "Do you need me to put some items to the side?" This is why I go to sephora. read more

After 6.5 hours in the chair at the salon and wasting my money for literally the same hair I came in with...I am very disappointed. THREE DIFFERENT TIMES DID SHE ATTEMPT TO DO A SIMPLE BALAYAGE!!! The first outcome was ALL BLONDE!!! I feel like I shouldn't have even paid for this because now I'm having to go somewhere else to get it done properly. Wasted time and money. read more

I had not had a haircut since the pandemic started! I was terrified of going someplace new but Ulta had a good reputation overall so I decided to give them a try. Oh my goodness am I glad I did!! Ryan is a God send!! He spent time with me analyzing my hair and helping me figure out what I need and wanted! My hair looked AMAZING when I walked out!! Even a customer asked about it as he was helping me pick out products to help me maintain the look at home. I am so grateful to him. He definitely had a customer for life!!!! read more

Ulta is a great place to get all your beauty needs in one place. You can buy your high end make up like urban decay, Benefit,Clinique, Pur, as well as more reasonable brands Maybelline, NYX, elf . Ulta also has their own line which is considerably less expensive but actually a good buy for your money. You can find sales as buy 2 get 2 free on their brands at least twice a year. You can find anything beauty related here.. face masks, bath bombs, makeup brushes, etc. Ulta has hair styling products, and implements such as Curling irons and blow dryers. Ulta has a salon that I went to for several years and was happy with the service. The cost for color, cut and style is comparable to other places I go to. Online ordering is easy and you have the option to pick up in store . If you choose in store pick up option when you go to the store there is a desk where you pick up your order without waiting in line. I ordered online in store pick up and within 3 hours received an email saying my order was ready. If you get the mAil catalog there is usually a $3 off coupon you can use inline or Instore. read more

Go see Dominic at the Lacombe counter! Seriously! He's been a makeup artist since he was 13 and knows a solution to every skin problem! See before and afters on his own skin! Super friendly, not on commission, won't over sell you. What a kind person! I went in with my oily skin makeup half sliding off my face. I was humiliated because I've done everything ever suggested in makeup tutorials ever for oil slick skin. He was kind enough to take that crap off, give me samples to see if I liked a couple of products, and match me for a new foundation (teint idole ultra wear) that won't go anywhere and a--yes, a moisturizer(Visionaire)--for my aging but extremely oily skin. I needed the SPF anyway! I will be back to tattle on the products very soon as I judge Genifique and their primer La Base. read more

Walked in & asked the first worker I saw if they had lash soap. The worker looked at me like I was stupid & said she's never even heard of that before. I pulled up the product I was looking for on my phone to show her what it looks like & she continued to say they didn't have it in a rude manner(even though she literally didn't look lol). It wasn't until I put on my Karen voice til she went on her walkie-talkie, asked about the lash soap, and then finally realized they did carry it and she didn't even apologize for acting like a bitch. THEN I got my hair done. (If you have curly/ethnic hair, don't go to this place cause they won't know how to handle it). Got my hair straightened and it literally looked like a poodle, puffy and dry as hell. The hair stylist was nice but the actual workers in Ulta are rude asf. read more

I received a haircut and partial highlights with Cara at the Ulta salon. She did an awesome job on my hair. It looks so good! I would definitely recommend her to anyone with blonde hair read more

Love my stylist but I'm sitting in a salon that is freezing! The shampoo room and salon temp is around 63! I'm dreading getting my hair washed. Fix your ac/heater control at corporate office. Ridiculous! Betsy San Marcos, TX read more

5 minutes until open time and they opened a door for staff but made a mother carrying a newborn walk all the way back to her car in freezing weather. Give me a break! Staff is unfriendly, hard to find in the store. I'm switching to Sephora. read more

My wife got her hair cut here and came back looking like someone attacked her head with a weed wacker. Manager Lori was unhelpful and had a haughty attitude. Offered for my wife to come back in the get the hair "fixed" but no refund or compensation. No thanks. Why would my wife want to come back in there to get her hair redone by the people that screwed it up in the first place. The staff that works in the front of the store is all very nice but management ruins the experience. My suggestion is to promote one of the ladies in the front to manager, they seem to have far superior customer relations skills than Lori. read more

Very poor customer service. This salon is so convenient and has great products. Very rude stylist.

i was really stressed out bc i got the wrong brow color but kendall let me know da return policy and im so excited i can return it so sweet read more

I was wondering around looking for something before I finally decided I better hunt someone down to direct me to what I needed. The gentleman who helped me was polite. The products I wanted were not in stock but said a truck should be arriving by Saturday with the products. read more

I usually don't give reviews but the service I received was so bad that I had to give a review. I went into the salon hopping to come out with my hair looking more like a natural blonde. The girl who did my hair did not know what she was doing. She kept asking other associates what would work best and what to use for my hair. The first time she put the toner in I came out with brown hair. I told her that was not what I had in mind. She re did my hair and I came out as a brassy blonde. I will not go to Ulta ever again. I do not recommend!!! read more

I've been a customer of the San Marcos Ulta for two years and I have seen it go downhill over this period of time. The bathrooms are ALWAYS dirty and today, no toilet paper. I asked for someone to do my brows and the young girl quipped " our brow girls aren't here today". Then, as I walked off, she laughed saying that she wasn't "on the clock". I looked through the makeup and it was all disorganized. The last time I got my hair done there, the staff were more interested in doing their own makeup and gossiping than dealing with customers. I'm never going back, I've given them enough of my time and money! read more

Best customer service I've ever had. I went in there looking for a good tattoo concealer. A sales associate and the manager were super super helpful and legit were helping me cover my oddly placed tattoo in the middle of the store. They said it was the weirdest request they've ever gotten and I totally believe it. It must've been awkward for them for sure but they handled it like great workers would. :)))) 10/10 read more

If I could give this Ulta 0 stars I would. I have gone in multiple times and spent a lot of money here only to be ignored and mistreated. There staff is so unhelpful the last 3 times I have attempted to come in I didn't even here a "hello" or "welcome". I couldn't even find an associate if I had a life saving question. When I tried to purchase a product that THEY mispriced but rang up more expensive they wouldn't honor their own mistake. Let all be warned, there are about a million other places I would rather go then return to a place that puts it's customers last. read more

If you are considering having your hair done here, please be informed. One of the stylists ruined my granddaughter's hair last Friday. She went in for a haircut and highlights. She came out with hair too short and uneven and blotchy and streaky highlights. When the girl tried to fix it, she burnt her scalp and her hair turned to straw. All the hair along the forehead broke completely off to the scalp. She had to go to another salon that evening to have a specialist fix it as best she could, which took three and a half hours. It will take her months to get her healthy hair back. She was not charged for the color but was charged for the cut. After I complained to corporate, they reimbursed the cost of the cut but not the $120 she spent to have it "fixed. read more

This review is just for the salon, and mainly for one girl - Kaylee, I believe is her name? It starts with a K. I had been growing my hair out from a pixie cut for about a year when I went in for a cut - your hair hits all sorts of unflattering stages when you're growing it out at that stage. I had asked her for a textured bob (my hair was to my jawbone at this point) and told her that I did NOT want the back to be stacked. First, she was 30 minutes late getting to me. The only thing she actually did to my hair was trim a tiny bit of the bottom, and gave me bangs. Once her next appointment showed up, she got kind of nervous - I guess she was new. So she started cutting the back of my hair and stacked it. When I told her I really didn't want it like that, she said "that's really the only thing you can do for hair this short" which is a lie. She completely forgot to touch up my layers at ALL, and my hair is very thick and heavy, so I have no natural volume at the roots. She just stacked the back, partially blow dried it, and rushed me out of the chair for her last appointment. When I went to my normal stylist in Houston a month later for balayage, she got so mad at how bad the back of my hair was that she went in and thinned it out and didn't even charge me for it. Overall, don't go to this girl. She doesn't listen to what you want and she rushes through cuts. Go to Olena instead if you need to go to Ulta - her cuts have never let me down. read more

Had two bad experiences in the salon department. Personnel doesn't know what there doing when it comes to pairing stylist with customer for appointments. On the other hand, five stars to management of this store. They responded immediately to customer complaint and tried to earn my business back. read more