Check out lines are extremely long, it doesn't help that they only have 1 employee at the register.

Walked in to Ulta and was greeted immediately, 2 associates advised they'd be happy to assist me. Their Perfumes and body care items have many on my favorites well stocked and on hand. Some items are pricey, some at a great value, but I felt like it's less than department store cost. I'm going to check out some of the haircare products on my next visit. Very clean and organized store, customer service was top notch!!! read more

went to ulta Tinley park I'll salon for a hair cut. and it was a huge mistake Jaida was so nervous she made a mess of my hair , horrible hair cut, I'm 60 years old with a stupid hair cut:I look like a kid got to my hair, my earring flow away from her, she dropped the scissors 3 times on my chest, she even said I must of said sorry thousand times today , my appointment was at 10 am I left at 12 never again doesn't even deserve the one star I gave read more

This location is a true mess. I'm giving 2 stars because they did have the products I was looking for, but the service of the staff is deplorable. The women at the makeup area could use some lessons in self-awareness and professionalism, if not coaching about the way that bias affects the store's bottom line. I was in the store for approximately 40 minutes and wasn't greeted until halfway through my visit. As I attempted to compare options, the women stood around sharing their personal stories and plans, never once even bothering to look my way. In addition, I had to go around them to get to the makeup I was interested in, but they were never prompted to ask whether I needed assistance. The lighting is terrible and at a better staffed location, you could get help with ensuring a color match. Unfortunately, this location isn't the store for that, so I decided to take my chances. I won't be back. I'd rather drive to a more welcoming and diverse location and try again. read more

Always clean, but since it's 2 days before Christmas not much to choose from as far as the men's cologne. I was able to get the new cologne by Johnny Dep which smelled great. I was able to use my 20%, the cashier reminded me of the app. I would recommend this store for all your beauty needs. read more

Ulta Beauty - Outside the front entrance of Ulta. - Hair Salons Near Me - Tinley Park, Illinois

I've been searching for the right hair stylist for a while and decided to fry the hair salon at Ulta. I had Megan and she was great!! I felt comfortable trusting that she would give me what I wanted and I love my hair! She seemed knowledgeable, friendly, and really listened to what I wanted. I will definitely be going back to her in the future. read more

Years ago, when this store first opened I highly avoided visiting it. I always felt unwelcomed and like the employees were unnecessarily watching me from a distance. Now, I do visit this location about once a month. They have hired new staff that are friendly and welcoming. They greet everyone at the door and do offer assistance. I always use my coupons on my phone with no problem. Also, I have one of their credit cards which offers me a lot of free product codes. Returns are hassle free, so I can confidently return products that I do not like without the cashiers rolling their eyes at me or asking 100 ridiculous questions. The only complaint is that this store needs to do a better job with restocking its shelves, especially for the NYC products. Also please put more testers out. The lipstick testers that are left are really dirty looking!!! read more

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Being a professional stylist, this by far, is the nicest Ulta on the south side of Chicago. 2nd would be Orland Park. I average shopping at Ulta stores, 2 times/week. I'm a makeup artist. This location always has their products in stock, clean, and very nicely organized/displayed. The team workers are friendly, helpful,& professional. If they are out of something you really want, they will hunt it down for you or make great suggestions on finding something else similar to your needs. With Christmas time approaching, there are many gifts ideas& cute affordable gift sets for every budget. Definitely, worth the 30 minute ride to Tinley Park! read more

Ulta Beauty - Just another day at the office! - Hair Salons Near Me - Tinley Park, Illinois

I'm always dragging him to beauty stores, but he's patient. I had to do make up for a client, so this was the closest beauty store in the area. Anyway, this Ulta Beauty was similar to the other one I visited. It seemed well stocked, although it was out of the item that I wanted. It's not a deal breaker but I did make it work with the alternative they had. The customer service from one of the employees I encountered could have been little better and upbeat but it wasn't super bad. I will definitely visit this location when I am in the area. read more

Ulta Beauty - Hair Salons Near Me - Tinley Park, Illinois

This review will start positive and slowly decline just like my expectations of professionalism and getting what I paid for. I made the appointment just shopping with a friend and she pointed out there is 15% off discount with first service. So I never read large signs in front of me, so good looking out. I was excited for my appointment, spoke to a stylist and was quoted a price and everything was set. Now for the steady decline...I was there from 4:30pm-9:30pm. I was asked to pay before my service was completed because it was taking so long. Then they couldn't give me the 15% they failed to put on my bill because they closed the register. So I had to come back the following day. When the foils came off, I heard one of the other stylists say "it's really white." Maybe she didn't think I heard her or maybe she didn't care, just like she would announce that she was going to smoke a "cancer stick" repeatedly. Man smokers get a lot of breaks outside, something to think about. She also mentioned how she thought gluten intolerance was a trend...interesting...When I asked what toner and developer they used on me she said they can only give the number not the formula! I doubt anyone is concocting their own batch "Breaking Bad" style. Long story short... If you need a quick blow dry and style, that is not permanent, hit them up! They got you! If you want anything that is specific to your wants, desires, preferences, etc. you'll leave having to go across the way to Sally's and have them hook you up with some color corrector. They get a 2 star because they did honor the 15% refund, though it had to pass through two managers and then a very nervous front desk lady. I wasn't even mad, it was comical the way they operate. read more

There were three friendly, helpful, enthusiastic representatives who USED to work here. Gee, I wonder why they left?!?! Prolly because all of the remaining staff were of the exact opposite temperment. I really don't like going here and am going to stop. No greeting when you enter, no smiles, no hellos, no offer of help! I mean anyone can unlock a door, turn on an open sign and ring up perfume. When I go to buy DIY beauty supplies I'm looking for a little pampering. Just a little. You need to step it up Ulta Tinley Park. read more

Had a great experience with Ashantis help picking out a new foundation color for my skin!!!!!!!

I walked into the Tinley Park,Il. ULTA store on Tuesday just to ask about eyebrow tinting and the girl..SUZ..working the area was about to go on break between appts ,but instead told me to sit in her chair and instead of taking her break ;she tinted my eyebrows for me between appts !! I just loved her ,she was so friendly and down to earth ! I could have talked to her for hours ,but her next appt showed as soon as she was done. She also helped and explained a few other products for me that I desperately needed. I appreciated everything she did for me..cant wait to go back for more of her facial help ! Thanks Susan !! read more

I am a huge fan of this specific Ulta for a few reasons. It is rarely crowded and the employees are very helpful. When they first opened, they did not have as many helpful and knowledgeable employees. In the last 2-3 years, they have added quite a few amazing employees at this location. I love coming to this one as a result. I often come here for the Benefit Brow Bar. There is not a wait here and the girls are very good. I have naturally thick, luscious manbrows. They always make me look feminine without looking like a circus no-brow freak. I like these girls a lot. It saddens me that I am no longer working near this Ulta. I guess I am going to have to check out the one in Downers now. read more

Everyone here seemed really friendly and knowledgable. Ulta always has really good sales and coupons so you are sure to find your favorite products here at a great price. read more

Line was so long and cashier got testy with me I said I that didn't want to sign up for a reward card. Nothing against her because the last Ulta I went to the same thing happened. I rarely shop at Ulta. Then is asked about the return policy and the cashier said you have to have a rewards number. I said well can I get an account then she said well I just asked you for one and was getting temperamental. I'll just stick with my local beauty supply store. read more

If you've been to Ulta you know what is about. But if you want help finding something forget about it. Apparently they are over staffed at this Ulta. 4 ladies were standing around talking about their dogs, fiancés, Christmas plans etc. I walked the isle right in front of them twice and not one asked if I needed help. Meanwhile back at the checkout lane you wait because their are only 2 cashiers. Seems like a management issue to me or lack of. read more

OK, I'm glad I was not the only one who had a bad experience at this store. I was there yesterday. I purchased a few items that were marked buy one, get one free. I get to the register and you can tell the girls are a little snarky. When I let the cashier know the items were BOGO free, she looked at me with that deer in the headlights look, so I asked her to follow me so I could show her. You think I was asking her to walk a mile. Seriously, these women need to get off their high horses and come back to reality. They are there to serve the customer and to be helpful. I will say the store is clean and well organized and not all employees were cranky. read more

This review applies pretty much to any location I've been to (Lake View, State St in Chicago) as well as here. My experience always ends up as follows: 1. Walk past copious amounts of trial drug-store quality products to the shampoo section. Locate the Pureology shampoo, conditioner, and styling products I can consistently find here and no where else. Approached and decline offer for help. I got this. I get this stuff every time. 2. Locate the Tarte display. Find my mascara, don't find my eyeliner which is always out, maybe try a color eyeliner I probably won't be able to wear to work, get asked every 30 seconds while at the display if I need help (I don't), check out what Tarte's seasonal offerings are. Maybe get something new. 3. Walk past the perfume section to confirm several scents for Paris Hilton, Jennifer Lopez, Justin Bieber(!), none for Anna Sui. 4. Head to the general cleanser area, passing several workers chatting with each other in the make up section. Don't locate any face scrubs with all-natural ingredients. Maybe pick up a spot treatment or oil free moisturizer for my husband. 5. Head to the checkout, passing 2 or three people restocking- makeup brushes or drugstore quality nail polish. 6. Wait in line maybe 30 minutes to be checked out. Two cashiers, both insist on locating rewards program accounts (via multiple methods) or setting them up for every customer. This puts the wait time, per person, at about 10 minutes each. That's 3 people ahead of me if you are doing the math. My entire trip is 40 minutes long. 10 of them are actually buying actions by me. If Amazon consistently provided my high-end products (and eventually they will) I'll never set foot in an Ulta again. The staff just really add no value and waste my time while I only find what I want about 50-60% of the time. If my make up, cleansers, and perfume were there as well, I'd suffer through the service frustrations and spend more. read more

The service here is great. Michael, who I assume to be the store manager because he's always there and is often helping other employees with issues, is incredibly friendly and helpful. I also get great recommendations from other employees on products, am always asked if I need help when I come in, and the store has great promotional events and sales. I really enjoy coming here. The only thing that would make it better is even more brands (ie Morrocconoil, for one) but I'm quite sure that's not in the store's control, but corporate. read more

Beautiful location poor staff! I live five minutes from this store and I literally drove to Orland on a Saturday just not to go to this location! What a great idea they're fabulous in Orland! read more

The people that work here need to be a lot friendlier. I was just there yesterday, and had some questions. The girl at the register seemed to be having a bad day and was not friendly or helpful at all. Did not greet me, snippy one word answers. But then greeted someone else. In this economy you would think they could hire someone who is friendly to the customers. I am a regular customer at this store and it's no fun dealing with someone who appears to have such an attitude. read more

Horrible customer service and inappropriate comments. Brow bar wasn't open when advertised. Put me on hold for 20 min before picking up the phone. Kept getting transferred read more

This Ulta location also carries Clinique, so it's a great one stop shop. The store was clean and associates were helpful.

Apparently no one likes to help here. Walked around for 5 min and not one person bothered to ask me if I needed help.

Suz is awesome at eyebrows ! SO glad I made an appointment today she takes her time with each step , mapping the brows and explaining everything throughly to ensure you love your brows! She is so sweet and I am so pleased I made a future appointment read more

I always get greeted at the door even if the ladies are ringing somebody up. Staff is friendly and the place is clean. I think it's a bit smaller than the one in Orland Park and less busier. Been coming here for years with no problems. read more

Highly disappointed, my sister and I were in the store for about 45 minutes and not one person came up to see how we were doing, I was looking for a foundation and needed help. Ended up having to go search for help. The lady who helped was nice but was clearly too busy and left me with a half face of makeup. I had better help at other locations. Please pay attention to your customers. read more

This ulta is in a perfect location but lacks some of the ulta products that I go into the store for. Had to go to Orland to find what I was looking for. They don't have any testers left to see how the product looks or feels so that was also a negative. This place could be better read more

Great service. Christy, the manager, really went above and beyond. I would give 5 stars but some products were not available.

I love getting my eyebrows done here and I've been working with one brow lady in particular to get my brows fuller after a year of threading. She's great! The rest of the staff is...eh. If I go during the week, I can barely get any help from anyone but on Saturdays, there is an overflow of employees and they stand around and talk to eachother. To get help, I had to reluctantly interrupt a conversation. I was looking for a makeup brush and as I was describing it, the lady kept cutting me off and trying to finish my sentences. Finally, she directed me to the right brush and after I thanked her and walked away, I glanced behind me and she was looking at me while whispering to another employee, needless to say I felt like she was talking about me. The girls at the register are always unfriendly. Once, at checkout, I was told that I qualified for 2 free issues of both Allure and Glamour so I said GREAT! What she didn't tell me was that I was being signed up for full subscribtions and I'd soon be charged unless I cancelled. Sigh. I continue to go only because its close to my home and my wonderful brow girl, Stefanie. read more

I am done with this location. The lack of cashiers has finally lost my business. I will go to the other location near me. Today I waited 15 plus mins to purchase items. There was 1 cashier and a line a third of the way down the edge of the store. There were plenty of employees milling about, pushing product and catching up on chit chat. This is not OK. Time is money. If you can push product you can supply your customers with enough cashiers to get us out of the store in a timely manner! read more

Store management is awful. Went in today with my wife to exchange perfume I had purchased for her from the website. Simple exchange of VW princess for VW pink princess. Manager accused my wife of stealing a bottle of perfume when wife put her CELL PHONE into her pocket. This was the manager on duty. I guess ULTA HR hasn't gotten around to training about loss prevention. Then she couldn't even figure out how to transact a return from an item purchased on the website! read more

Only rating it 5 so you can see it. Horrible horrible place. They treat the employees like crap and it's really a corrupt place. Full of fake bitches. read more

This is a very good place when buying products, but the salon (Lauren) in the back did an absolutely horrible job doing my makeup for prom. I showed her a natural bronze look for my eyes and she went full blown red and gold. Very nice store, though, with nice employees. read more

Saturday night my girlfriend and myself came in to look for opi nail polish. Thank you to the great ladies that helped us out. I felt like a valued customer the moment I walked in. We easily found what we where looking for thanks to our help. At check out there was no problem using my on phone coupon. This is a great place to get your beauty needs and feel like a million bucks. We all know how places like this can feel intimidating. NOT here you are beautiful the moment you walk in. read more

We have been going there for a few years now and are mostly satisfied. We are always greeted when we come into the store and I love the aroma as we walk in. Most employees are quite helpful although a few seem a little standoffish. Don't know their story. One big displeasure is that there seems to be a revolving door of employees in the salon. Just when we find one who we really like and knows our needs, they leave. Usually, their new hires are okay. Love the rewards program! read more

i've been coming to this salon for around 6 years now. the entire staff is always extremely friendly and helpful. none of them will ever let a client leave unhappy. they always go above and beyond for each and every person that sits in their chair. i have recommended a handful of people to go there and each one of them have been happy with my recommendation. read more