I am new to makeup but I attended a workshop hosted by two faced and had the best time! They walked us through every step and allowed us to sample each product. I was able to get my face done by a professional and received samples to take home. I am now an Ulta girly. read more

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I cannot thank the team at the Turlock Ulta enough, especially the manager, Christine. On the morning of my stepdaughter's wedding, my scheduled hair stylist texted me saying she was sick and couldn't make it. I was in a complete panic. I walked into Ulta totally unprepared, having expected someone else to do my hair for me. As soon as I walked in, a kind young woman asked if I needed help, and I just burst into tears from the stress. She immediately brought me to Christine, the manager. Christine was an absolute angel. She listened to my situation, calmed me down, and immediately jumped into action. She put me in a chair, did my makeup beautifully herself, and managed to find a stylist in the store to do my hair. They completely saved the day and turned a wedding morning nightmare into a wonderful experience. I am so incredibly grateful for their kindness, empathy, and amazing service. Thank you, Christine and team! read more

I placed an online order for one can of hairspray for in-store pickup about an hour before arriving. I assumed the order was ready, but when I got there, it wasn't processed yet. I had already paid online and was traveling, so I planned to quickly grab it on my way. When I went to pick up my order, the manager was extremely rude because I didn't have the barcode pulled up, even though I had waited in line and explained the situation. She told me I would need to wait at least two more hours for the single item to be processed. I explained that I was traveling and asked if I could simply grab the hairspray myself and have her check me out. She gave me attitude and said that was "not their policy." She then told me my only option was to cancel the order, go get the same hairspray myself, and then wait in the long checkout line to repurchase it. Again, I tried to explain the situation, letting her know that I was traveling, and I really just needed to pick up the hairspray that I had already paid for. As the manager was getting ready to hit the cancellation button -- at that exact moment, I received a notification on my phone that my order was ready--and another employee was literally walking down the aisle bringing the hairspray to the counter. I did end up getting my order in time, thanks to the other employee. However, the manager's behavior was unnecessary and unprofessional. I'm not leaving her name here, but corporate should really focus on customer service training. This was all over one can of hairspray, and I even offered to grab it myself to make things easier. Very disappointing experience due solely to poor customer service. read more

Approximately around 5:45pm on Sunday, May 10, 2026 on Mothers Day my little family and I walked into Ulta beauty in Turlock, Ca. I was very excited because I only needed a few items and it is rare when i get time out of my day to buy things for myself. Especially on mother's Day it makes it that much more exciting to shop. I was greeted by a gentleman that helped me pick out a couple of items in the redken isles and he was amazing I didn't catch his name but he was the only gentleman in the store working at the time. At this time I started to work my way up to the front with my family when a female with black pants and a white tank top asked me if I'm finding everything okay (with a bad attitude) and later finding out her name is Jennifer I was shocked at how she can ask me that question like if she cared, but her tone didn't seem like it. I did have a question, but before I could ask a question the words wouldn't come out my mouth because I was in shock how little she made me feel. Before I could say anything my mouth opened but nothing came out because she shut me down and said "WE ARE CLOSED! " and I said "oh I didn't know I thought I had a little bit of time left" and she rolled her eyes and walked away so angry at me and she sped walked up to the front of the store. My husband and twin daughters went up to the front of the store to wait in line and I looked around and noticed so many customers still in the store and was unsure why I was the only one that got picked on. I checked my phone and noticed it was 5:55pm. Not only did she make me feel so little and made me feel like I was nothing on my day (Mothers Day) in front of my twin toddler daughters and husband she ruined my experience and she lied about the time. My husband came back to me and said "it's 5:55pm she lied about being closed and her co workers were telling her it's not 6 yet". I tried to put a smile on my face to grab my last item and all I could think about is why someone would try to ruin my day. We worked our way to the front and all I can think about is why Jennifer would act like that with me. I worked in retail for years and I could never treat a customer the way she treated me. I saw her in the front and she's laughing with her co workers up next to the registers and I'm shaking because I don't like conflict. As hard as it was for me I didn't want another woman to feel as little as she made me so I knew I had to let a manager know. I noticed a female by the front door and she was letting customers out the door and I asked "Are you the manager?" And she said "Yes." And I said " I just want to let you know as I'm pointing to Jennifer the female in the black pants and white tank top I said "she was very rude" and before the manger can tell me anything Jennifer starts yelling and getting defensive with me and I started to shake because I was scared by me speaking out I didn't know if she was going to do something. The manger constantly had to say her name constantly to stop her from yelling at me as well as her co workers on the registers they said "Just stop Jennifer " almost as if her behavior is like that all time and I said "Not only were you rude you also lied about the time and it's Mothers day" and she was just yelling making a whole scene the manager didn't get to say much and my husband finished paying for my items and we walked out the store. Very unsatisfied with the customer service. Yelling, pointing, screaming at me because she was in the wrong. Also a manger is constantly saying your name for you to stop and your co workers on top of that saying to stop and you still don't and I had to be the bigger person and walk out before she tries to get closer to me or hurt me. I never again want to feel what I felt yesterday. I hope in all this someone can let Jennifer know that is not how to behave & I hope nobody feels the way I did. read more

I started getting my brows done at the Brow Bar with Bre and she is absolutely wonderful. she's very comfortable to be around and professional- and we never have to redo anything! read more

I went in to return an item and Melanie was great and very helpful . She did what ever it took to take care of me

Bre was super helpful with my brow concerns and recommendation for future services. I look forward to working with her during my brow journey. Highly recommend seeing her if you are trying to transform your brows from over plucking/waxing! read more

Today is my first time coming into Ulta - Turlock, which seemed very welcoming to come in! I then, got serviced by Benefit Breanna, I am once again very satisfied with my brows. My brows are always coming out defined and shaped exactly how I like them. I recommend Bre to anyone! Thank you bre for your great service! Shes amazing! read more

My last few visits have been a lot better. The employees greet you and offer you a shopping bag to put your purchases in or ask if you need help finding anything. Now it's the store layout that feels cramped. Very narrow walkways so it feels crowded and you have to plaster yourself against the shelves to let others through. read more

I come to this ulta often, While there are many amazing people that work here and they are quiet kind they weren't as kind to my mother. My mother went in for a signature haircut which is 52$ (highest tier other than the curly cuts) according to the webpage and my own personal experience it includes a consultation, haircut, deep conditioning, and a blowout. So I went ahead and booked it with Bianca F., which i've booked with before and for the same service. My mother goes has the haircut all goes smoothly till the bill where she is charged $73, which was 52 for the haircut and 21 dollars for a blow out. I was very angry and went to the front and asked for the charge to be removed. Bianca states that she let us know that blow dry was add on, but she did not state that and she stated that she will check her cut with the blow dry. So it was already included in the initial service i had booked for and have had MULTIPLE TIMES from ulta. Do not book for Bianca F unless you would like to have a random charge or some sort and have to go to the front and wait for them to work it out. It's super uncomfortable to do that but i won't stand for them charging an older woman more than myself. I am incredibly disappointed and disgusted at this behavior. read more

Ulta Beauty - This picture shows that all the haircuts include a cleanse condition and scalp massage and blow dry unless otherwise. - Cosmetics & Beauty Supply Near Me - Turlock, California

had the pleasure of booking an eyebrow wax with Breanna O. on saturday 5/23/2026 and she left me absolutely speechless and in such awe of my eyebrows i fell back in love with them and got my confidence back. i had showed her my inspo pics / told her my ideas & wants and she copied and pasted my vision. i literally couldn't be happier with how my eyebrows turned out! i will definitely be rebooking with her! read more

This review is for Breanna at the Benefit Brow Bar. Hot damn she's good! Very personable and detail oriented. She laminated and shaped my brows...best they've ever looked. read more

2 stars only because I found the products I needed. Nicki was standing next to me the entire time I shopped as if she was a security guard. Very unfortunate that as a single mom I feel like I was treated differently than the other people in the store, she literally followed me everywhere I went. Looking at my 2 year old as if she is going to steal something. I didn't know children weren't allowed inside ulta next time I will save myself the trouble and go to Sephora next door. read more

DEION, thank you! helped me find ALL of the items I came in to find, it was easy and very quick, Deion knew where everything was at. Highly recommend her for promotion or a raise! read more

Ulta Beauty - Products I purchased - Cosmetics & Beauty Supply Near Me - Turlock, California

Highly recommend Breanna for any and all Benefit Brow bar services! Been coming to her for years. She helped correct my brows when I first came to her, and she's been keeping them fabulous ever since! Wouldn't go to anyone else. She's amazing with customers and truly knows what she's doing. read more

I went in for a blowout service with Gloria. She explained every step and product to me in such great detail. I was very impressed. I can't wait until my next one! I also come to this ulta all the time and the staff is very friendly. read more

I went on 7/25 looking for some new makeup and perfumes! The ladys helping me get new makeup and try new perfumes were awesome, and were really helpful and sweet. I was happy to get everything, and to be there even. I got in line though and the next available cashier called me up and was already doing something else and didn't really greet me. It was fine because it is what it is, and then once she was done scanning my stuff I had told her I wanted to find a coupon on my app and my app wasn't really loading so I asked for the free wifi password there and she didn't give it to me all she said was "It doesn't usually work" and told me to "turn off my wifi" and try to load the app that way?? I did and the app still wasn't loading even off my data. So I stood there looking dumb.. then I told her I wanted to redeem my points so she was able to look it up with my # and I was able to get my 3 off but not the 10 dollars/20 dollars off. So I was disappointed because it was like 200 odd something dollars it would of been nice for more money off! Then I put my card into the reader, and it declined several times! It was not her fault, however, she told me to tap my card and my card is a few years old and doesn't have tap implemented in it, to which i told her it doesn't have tap kindly. She tells me "Every card with a chip will have tap." And thats when I sternly told her "My card doesn't have tap." It just felt really offputting.. why try and tell me what my card has and doesn't have.. it just rubbed me the wrong way.? And it didn't seem like she wanted to help me try any other ways to get the 10/20 off or even use a different chip reader. Thankfully my dad was there so i didnt have to do the walk of shame out! I would give 1 star but being generous as to the other women there who helped me with makeup and perfume, so sweet! Didn't get their names :( . read more

Took my 11 year old daughter in to get a hair cut and trim her curtain bangs, we do this frequently at Ulta. When we checked in we told to have a seat and they would be with us. These girls were super nice. Another woman came up and said just so you know you scheduled a "dry cut". ( I have never heard of this) my daughter's favorite part of the whole experience is the washing and styling. That if we wanted a wash it would be $20 more and if we wanted it dried would be $25 more and if we wanted it curled, straitened or styled it would be $30 more. I scheduled and an adult hair cut and usually they wash, condition, cut, dry and styles it up a bit to make sure the cut is what she wanted. Now it would be another $75 on top of the $62 hair cut. I was so confused and have never heard of it done like that. I asked them to wash it for her and cut it. Once it was cut the stylist came over and asked if I wanted to add on a blow out ( we have never had a blow out before) I asked if she could just dry it since we had plans right after and I wanted to see if the bangs were cut right and I didn't want her walking around with wet hair. We paid $75 and left with half wet hair. I will not be going back Ulta for her hair appointments. The services they offer are not deserving of the prices. The attitude of the girls is so unwelcoming on top of being treated as a burden instead of a customer. When I look up online it says Ulta doesn't even offer dry cuts so someone needs to let Ulta in Patterson know. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Turlock, California

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They love to call ppl liars when returning items when there is nothing to lie about, haircut and eyebrows are ridiculous pricing 30 bucks just for a wax of eyebrows not even threaded. Employees follow you around the store treating you like you are a criminal for some damn reason. Honestly I only come in here for perfume now after that make sure you have cash don't use cards here unless you want to see multiple charges that you didn't do just saying read more

I love this location, they have everything a girl needs, and I was able to ask the staff specific questions with no attitude very helpful

Brought my daughter in for a cut before starting middle school. She wanted to take about 3 inches off and get curtain bangs. The stylist was kind... but distracted... She was more concerned about finding store staff to call and try to clear her book for the following day than performing her job. Each cut is suppose to come with a blow out, but she said my daughters hair was "fighting her" so she couldn't do it. Overall just totally unimpressed with the whole experience. Super unprofessional and totally not worth 45$ read more

Ulta Beauty - So uneven - Cosmetics & Beauty Supply Near Me - Turlock, California

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Got my hair cut yesterday and the girl absolutely butchered my hair. I feel bad because she was so nice but I had waist length hair and had her cut 4 inches off. I also wanted face framing layers. I'm not even sure what to call what I received... she tried to have a different stylist fix my hair but it was beyond repair at that point. Went somewhere else today to get it fixed and my hair now barely reaches my shoulders. I am so upset and have to really try not to cry every time I think about or see my hair. It's a disaster. This is the second horrible haircut I have gotten from ulta. I should've never given them a second chance. I will never go to them again. Should've learned my lesson the first time. read more

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Annette at the Turlock, CA location is an Ulta Angel! I placed an order for pick up and totally lost track of time packing for my trip down to UC San Diego to celebrate my son's college graduation. I rushed over to Ulta and they were just about to close and she took the time to help me out. Truly a good hearted soul. There needs to be more caring and helpful people like her in this world. I would have been so bummed if I couldn't have gotten my order for the trip. Thank you! read more

I like this location better than the one in Riverbank, the inventory on product is better. The customer service is excellent.

Came to ulta to pick up some stuff for my hair since it's soooo Dry and breakage. A girl from the salon helped me out picking out appropriate supplies and she was mentioning that I need a haircut and could do it at ulta! As first of all, I completely forgot that Ulta even provides services like that!! It's like a one stop shop. So she got me in and I only had to wait about 5-10 mins I had a lovely girl named Sydney help me!! She was so down to earth and friendly. She kept the conversation going and made me feel welcome and at ease. She washed my hair and did a deep condition so it's nice and smooth! She trimmed my hair and re did my layers to my liking. Then even straightened and curled it!! Saved me sooooo much time. I was very happy with the results!! Give the girl a raise!!! Sydney was awesome. So thank you Overall. Always enjoy ulta. Everyone is always helpful. Their recommendations are normally on point. And the saloon. Since first time trying it out. Highly recommend! read more

i was there for keratin treatment for my frizzy hair and i spent near 300$ for that. After 3rd day when i washed my hair, they're same like before, frizzy and dry. Such a waste of money, i'm very disappointed read more

Highly unsatisfied with my customer service, as I've been waiting for more than two weeks for a double charge that Ulta did to my card. Making an unauthorized charge and not wanting to take responsibility nor take the time to help me , don't take your hard earned money , spend it elsewhere. If I could rate 0 stars I WOULD read more

Visited this location again to purchase eyeshadow. I figured wasn't getting my hair cut, so I would be "safe." Not one person asked me if I needed help, and when I did need it there was no one around. I waited in line for 20 minutes to pay. Why do you always wait so long to pay at this location? The manager and another employee are working the cashier. The manager is spending more time chit chatting with other employees and giving other employees working in the salon tips on how to dye hair better (which is terrifying). So, I suspect some of the long check out is because of this manager. I go to pay and the chip in my card won't read. I used the same card prior to and after leaving Ulta with no issue. I ask if i can swipe it. The manager -who is not helping me- swoops in, grabs my card out of the reader and actually bends it as she "wipes" off my chip. She didn't even ask, and she nearly snapped it. She goes in to say that if the chip won't read it they can't swipe it. Wtf? I've also never had that happen either. I pay with cash. I say, "it is always a hassle in this place." And, I get no response from manager or employee. So, a four-inch uneven haircut and then rude service. Yup. I won't be back, ever. And, I highly suspect nothing will be fixed until corporate steps in to fix problems stemming from poor management. Got my haircut at the Ulta Salon last week. The stylist blow-dried it without styling (just to get it dry), and then curled it. I'm guessing the curling was to hide the almost four inches of difference in length between the right and left side of my head? I now have two (ugly in my opinion) haircuts; one for each side of my head. I don't even want to darken the door of the salon. I know they will want to "fix" it, and now I don't trust the original stylist or the person who hired her. I mean, this isn't a little mistake or a case of someone just not liking their hair. I've been growing my hair out for a year, so I'm especially bummed that I'll be most likely losing a ton of length to fix this mess. My reason for posting / providing a review is to warn future salon visitors, that this could happen to you. read more

Ulta Beauty - Very bad haircut done by the Ulta Salon in Turlock. - Cosmetics & Beauty Supply Near Me - Turlock, California

The cashier, Erandy, was slow, rude, and disrespectful. She pushed my phone away and said IT products don't except coupon with an extreme attitude and a disrespectful tone. I shared with her that with all these people here waiting in line they needed more than just one cashier. She said this is our most busiest time. I said that's why you need more than one cashier. She Was taking her sweet slowest little time with each client having a long conversation with them after they finished checking out. she has no people skills. once I completed my Purchase she didn't even say thank you or have a nice day, she put everything in the bag and pushed it towards me. she has no people skills. Erandy made the experience horrible !!! read more

I'm back inside this store after 3 years of being in the car when my family had emergency's and desperately needed a product you can't find anywhere else in Turlock. Well now I had the emergency. I was tired of ordering the wrong shade for myself online from this popular new brand and I decided to actually come into this store after researching they do carry. Glad I did. I found the PERFECT shade I would have never ever have gotten it. I was totally off by many shades. The shade I was going to order online definitely was a big no no. This store has actually improved a whole lot. Lots of friendly personnel. Lots of World wide name brands. I received the support I needed and was satisfied. Looking forward to come again and splurge. read more

Worst customer service , Ulta do better 0 stars if I could . Shouldn't feel belittled when buying makeup .

Two employees who work at this Ulta location were so mean and they make me not want to come back to this location. This all happened a while ago but it's the only reason why I won't be shopping here ever again. The problem started here. I asked one of the employees if she could help me find a match of the Anastasia Dipbrow Pomade. She helped me find a match. Then I asked her how to apply the product and she used the brush and applied it onto my right eyebrow. She never described or explained what she was doing. Then she gave me the brush so I can apply it onto my left eyebrow. I asked her how did she do it on my first eyebrow. She just said follow the shape of your eyebrow and apply it. I saw how she did it so I tried it. But it was not as good. Then I asked her again if I was doing it right and if she could help me. She said I need to learn how to apply it because she cannot do both brows. She said it with such attitude and it was disgusting. Like how rude is that??? All I asked was if she could help me since it was my first time trying it on? Then I asked another employee to see if she could help me and she did. She described how it was done and I thought she was nice. Then I asked her if she could help me find a blush that would compliment my skin tone. She told me to just find a blush I liked, swatch it on my skin, and figure it out for myself. Then she walked off. In my head I'm thinking, "What is wrong with people here?" I was just so disgusted with those two employees that I just walked out of the store. Those two women need to work on their attitudes. If people have questions about makeup and they need help, just shut up and help them. Don't be mean about it. Too bad I didn't know their names. If I did, I would have mentioned them. But this is by far the WORST Ulta Beauty store I have ever gone to. read more

Customer service is lacking. Went in for makeup. Not one employee offered to help. Asked for a Fenty Bronzer and was told everything they had already stocked. Ordered online and got the order. Had to make 2 trips. Do better ulta. read more

Although XXXXX was attentive, professional, and helpful, she was not the friendliest associate. In fact, whenever I pick up an order in-store, I never feel welcomed. The only person that genuinely welcomes me is the security guard, all the time. I will opt to shop at a competitors store for now on. I am not into the uppity-up attitudes of store associates who make a minimum wage salary and work in retail. Do yourself a favor and slap your associates across their entitled faces and hire people that are actually welcoming! That's all. Peace. read more

If you want your hair done go to Rowena she will make you feel amazing and she has 15 years of experience. She is a master cutting stylist for sure read more

I had a great skin treatment from Sukari. In 30 minutes she multi-masked my face into shape. read more

Ulta Beauty - Multi-maskin' and relaxin' w/ Sukari - Cosmetics & Beauty Supply Near Me - Turlock, California

I live in Turlock and this is my only option for high end makeup unless I want to travel to Modesto. I hope a manager reads this because I have several reasons why this place is just horrible. 1. There will be a line of 20+ people and the cashier will still LEAVE her register to answer the phone and chit chat. 2. Why is 1 so bad? Because there are about 6 registers but only ever TWO people working them. 3. Employees constantly follow people around, watch people uncomfortably and never ask if your finding anything okay. 4. Again the front people are ALWAYS gossiping and I mean right in front of customers about their own managers, working long hours etc. 5. Everything is always out of stock yet all the employees seem to be doing is stocking? If a Modesto store can keep their shelves stocked why can't you? 6. Overall snobby attitudes, working anymore is a PRIVILEGE. This place needs an ENTIRE overhaul. Stop the gossip, drama, snobby attitudes and actually ya know run a business? read more

Probably my worst experience in an ulta , dirty, the workers are so rude , came up to em twice as if I was stealing looking like FOOLS Bc I bought hella sh*t , y'all are ridiculous and mad racist. The short white passing brunette and the blonde stringy one at the cash register , obviously weren't raised right . Reccomend going to the Modesto ulta they're much kinder and cleaner. read more

Employees are so rude and are not even knowledgeable of the brands they sell, so that is probably why they don't offer to help unless they think you are stealing... THE ORANGE/Reddish hair girl with pale skin would be more better as a security guard at an airport, she literally can't do anything correctly except profile people. SHOP ONLINE OR GO TO Sephora where their employees have actual training of and use it. Update- went back for my shapetape.. bad idea, witnessed the same thing happen to other shoppers. THIS LOCATION IS A JOKE OR SOME KIND OF TRAINING CENTER FOR SECURITY read more

My first time going to a beauty store and the employee Jasmine was so helpful! She was beautiful and very helpful. She helped me so much trying to find the exact product I needed. I was out of the store within 20 mins! Great customer service! read more