It's a shame we'll never go back. Exorbitant prices aside, they do have a wonderful selection of…read morebeautiful frames and an amazing choice of different types of lenses. But after 20 years and thousands of dollars it was just time for a change.

I went in today to return some glasses and was told they don't accept returns because they are…read moregoverned by food and drug. Interesting as I have never heard of this before and was told I could exchange them if I didn't like them when they were purchased!! I guess since they are going out of business, the rules don't apply anymore!!

I have been going here for years and have never had a bad experience. I bring my two daughters for…read moretheir eye exams and everyone there is well trained, professional and pleasant. I have bought numerous eyeglasses and prescription sunglasses here and have always been happy with the choices and quality of their frames.

I can't say enough about this group. I've been going there for a number of years for both eye…read moreexams and glasses and the care and service has always been fantastic. This year I purchased new glasses and after a few months I just couldn't take it anymore, they were so uncomfortable, so I went in to ask if I purchased a new frame could they fit the lenses to the frame. Not only were they able to make new glasses for me but it was done at no cost! They really are the best. Thank you!

I brought in my eyeglasses for repair, and I was truly impressed by the professionalism,…read moreefficiency, and attention to detail demonstrated by your team. From the moment I arrived, I was greeted courteously and treated with genuine concern for resolving my issue. The repair was completed quickly and with excellent craftsmanship--my glasses now fit comfortably and function as well as (if not better than) when they were new. They value customer satisfaction.

I just want to give a HUGE shoutout to Miss Renee, the owner of @affordableoptics…read more She personally called me to let me know my contacts were ready, and when I explained that I wouldn't get off work until after closing, she asked if I was completely out, which I was. She then asked where I worked and VOLUNTEERED to drop them off to me. When I tell you my heart is FULL . I no longer go to my previous eye doctor due to multiple less-than-favorable experiences, and for this Black woman to go above and beyond for me speaks volumes about her character and confirms that I made the right decision. And let me add... this was my FIRST visit to this place! Customer service, community, and care like this is EVERYTHING.

I had a really disappointing experience with my contact lens order. The initial lenses I received…read morewere blurry, so I had to go back for an adjustment--specifically for my right eye. That was over a month ago. Since then, I've called multiple times to follow up, and each time I'm either left on hold for a long time or told that the order is being placed. As of today, I still have not received my contacts. I paid over $300, and at this point I don't have a product I can use. The lack of communication and follow-through has been extremely frustrating. I would not recommend based on my experience.

The front-end staff are very friendly and professional. I was immediately greeted upon entering…read more Usually, my experiences with this location in prior years have been great. However, my recent visit wasn't so pleasing when it came to the optometrist (Dr. Vaxmonsky) who saw me. He was very sarcastic, and when I asked for his opinion concerning certain things, and especially since this is his area of expertise, his responses were beyond appalling to me. That other side of me almost came out, but I let it go. I was beyond happy to get out of his presence once the exam had ended. I never want to deal with him ever again.

Resolved problem with initial eyeglasses delivered. Remake worked out fine. Very short…read moreappointment for remake. By having a remake necessary disqualified this business to get 5-stars. Other: Though the furnishings look beautiful here, they forgot functionality. If you sit in one of those super heavy wide chairs to try on eyeglass frames and try to move the chair anywhere you prefer, you gotta be Hercules. The metal frame makes a sound on the floor and the chair is not very comfortable.

A welcoming and family like environment! from start to finish. Dr.Granek is friendly,…read moreknowledgeable and very caring. Highly recommend this office.

I made a new patient appointment to have a stye treated, and I was scheduled with Dr. Le. This was…read moremy first experience with a stye, never having one before. Well, Dr. Le was rude, condescending, arrogant and insulting. She repeated herself over and over and spoke to me like I was a child she was 100% annoyed with. Dr. Le was rude, condescending, arrogant and insulting. See how I repeated that Dr. Le? I regret going to them in a time of need and will never return. She gave me the prescriptions I needed, but that is her ethical duty. Her bedside manner is horrible. For all of your eye care needs, go elsewhere. Oh, and I browsed the frames while I waited to be seen - wow, the markups were insane. One more time just for Dr. Le...Dr. Le was rude, condescending, arrogant and insulting.

Their lab lost my prescription and they kept me waiting over a month without any follow up. They…read morerefunded my $$ without a hassle.

3.5 I went with a Livingsocial deal- I paid about $35 for it…read moreand it covered for the eye exam, $225 toward prescription glasses, and spherical contact lens fitting. Note: it says Ultimate eye wear on the deal, but the store is named Vision Center. SURROUNDING: The store is in a small, very crowded shopping center. You will find parking, but you are going to have to flag it down like you are in Trader Joe's parking lot. CARE: Dr.Gnanakkan was very nice, approachable and easy to communicate with. He was quick but thorough with my eye exam. PRICE: Most frames range from $160-$250, plastic lens $75, additional $60 or so for polycarbonate lens. Their frames choices aren't that great- they have a lot of simple ones, but not much of the brands. SERVICE: I made an appointment, but had to wait ~15 minutes to be seen.. Also, when I was waiting, I overheard the optician offering to take 50% of her polycarbonate lens and other additional discounts, but he didn't bother to offer me any. Maybe it was because I used the Livingsocial deal. BOTTOMLINE: I got a good exam, pair of plastic lens glasses, and prescription for contact for $45. Not bad at all. Also, be sure to check out the Jewish deli next door!

Today, I had an appointment with Barenburg Eye Associates on Park Avenue. I had a very pleasant…read moreexperience with Dr. Hur, Tech Selena & Tech Sharlita. It's refreshing to experience a professional, fast, and friendly service. The office was clean and had such a friendly atmosphere. I don't think I have ever had such a thorough eye exam in my life. I would definitely recommend barenburg Eye Associates to all friends and family. However, these 3 stood out above the rest. Super Friendly and Professional.

Dr. Cohen is great.........however…read more Issue I have is your staff and how unprofessional they are! I dropped off my glasses because my lenses were loose. Sheryl, which many other reviews mention is unprofessional and rude took my glasses, didn't take my information and I just left there completely confused. Monday she calls to tell me glasses are in. 2 days later I drive 45 mins to pick up and they are now missing. Solution ....we will call you when we find them. Perfect and complete waste of my day.... A week later ZERO calls about my glasses after I have left several messages asking for a call back. You should have your staff take customer service classes or find new staff to fit the kindness of the doctor. Its a complete mismatch! Your response on google does not surprise me as you still do not see from the consumers eyes. Once again as many others have mentioned this office lacks customer service. This response is non apologetic with starting as "Let me remind you" Oh and thank you for now telling me after I called the office Friday and today left messages for a PHONE CALL, not a text which mind you was not received on my end at 1:29 pm today. A phone call was asked of your office, not a text as clearly I did not receive. Thank you for telling me in a response to a google review that my glasses are back from the misplacement of staff.