First of all, Brian showed up WAY FASTER than anticipated!…read more I often wonder: why do I pay for AAA service that virtually goes unused? Then a day like today occurs and I remember... this is why, you big dummy! All was going well commuting from Oxnard to Camarillo when all of a sudden an object could audibly be heard in the center of the back left tire. Within seconds, you could hear it dislodge and the air began to seep so quickly that within 2 miles we had no choice but to pull over. Cue the emotional violins as my dad and I sat in the heat, prepped the spare then realized...no lug nut star or wrench to get the job done. After a quick call to AAA, they let me know they would have a driver over some time before 4:05 (I'm almost done with this review and it's barely 3:52!). He arrived in far less than the hour AAA anticipated, and even less than the 30 minutes Brian anticipated! He jacked the car, used his drill to quickly exchange tires, threw the flat in our truck bed and we were off! Incredible service. Polite and personable. A+ in my book.

Had my vehicle "stored" by LASD on morning of 9/20/25 and Platinum towing took my car to their…read moreimpound lot. LASD told me I could pick up my vehicle later that day. I called Platinum late morning/early afternoon to find out when I could pick up my car. The man on the line told me they're closed on Saturday's and I would need to call Monday at 8am for info. Went back and forth a few more times with the person repeating "Monday 8am." So I didn't have my car for the weekend. Monday at 8am, I called and was told I could pick up my car at their Westlake lot. I asked what form of payment they accepted and they said cash or credit, but credit cards were charged a processing fee. Arrived at the location and the lady behind the counter said they're closed on Saturday, but if a driver was in the office, he could've processed my vehicle release. Funny this information wasn't provided when I called Saturday and I had to pay for 2 additional impound days. Finally, when I paid by cash, the lady said she didn't have change and I was "welcome to go and get exact payment." Wow, how generous. So I ended up paying $420 instead of $416 because she didn't have four $1 bills. These people are the worst...borderline criminal.

Great service and Quick response. We broke down in the…read moremiddle of the road and going back and forth with our roadside assistance provider and they didn't help us at but Owl Towing did. Thank you so very much!

I was involved in an accident and CHP dispatched this company to the site. I had a great experience…read morewith the driver, who we later found out was the business owner. We were quoted $300 for the tow which we agreed to and were encouraged to reach out to companies that might give cash for the car. When my mother picked up the car she was told the bill was over double what we were previously quoted. Stated the storage fee was $74 per day. This was not disclosed to us and I attempted to pay and pick up the car sooner but the yard is closed on weekends so I was provided no further options. My mother paid the bill with my card and I reached out requesting a breakdown of costs. After no response I called and spoke with a combative associate who chose not listen to my concerns but tell me that I was at fault for misunderstanding the policies although there is no place to reference the verbal agreement. I still haven't received an emailed receipt and the phone conversation left a sour taste in my mouth. I expressed concerns of the change in price and I don't believe they were appropriately addressed. For this reason I would not choose to work with this company again. As previously noted, I had a great experience with the business owner and I don't believe this experience was a reflection of him or the business as a whole but the quality of customer service over the phone was enough to deter me from future services if they were needed.

Mario at Camarillo Towing went above and beyond for me…read more I needed to ship my car from California to Georgia and needed someone to perform that handoff of my car and keys to the car transport truck driver. No towing was needed but they were willing to let me overnight my keys to them, meet the transport driver where my car was parked, and perform the handoff of my car and keys. They provided frequent updates as they coordinated directly with the transport driver and even texted me pictures of my car prior to it being loaded to protect me in the event the transport company accidentally damaged my car during loading or transit. They did all of this for an incredibly reasonable fee. A first class experience that was so good I tipped an additional 50%. Honestly the best experience I've ever had with a towing company.

Highly knowledgeable highly recommend this business to any family or friend very good at what they…read moredo

I can't say enough Lennie was so professional and careful. Weather was horrible this day but he…read morereally takes pride in what he does. I would recommend these guys over bob Carlson towing any day.

They hooked my car up by the inner control bar instead of the correct placement and they bent my…read moretires inward. Then they tried to fix it and they did a shoddy job of it and it was very difficult to get the wheel alignment done by another shop (they don't do that) costing me $264 extra to fix their screw up. They're very nice about everything and tried to fix it but just inexperienced tow driver

Called Thursday for an estimate and got one price for a Sunday tow. Called today to request a tow…read moreand to confirm price; it was now a hundred dollars more. Seems like prices are based on how they're feeling on a particular day. Would not recommend based on this type of business practice

Locked my keys in my car and they sent a guy out and he arrived no less then 30 minutes after…read morehanging up. He got my car door open and didn't damage my car paint or window. I would recommend them to my friends and family. The guy was very kind and fast and he had great personality. He Talk to me while he opened my door and explained the process of what he was doing to my car. Thanks Paloma towing for helping a girl out on a Saturday morning after a work shift I paid $80 for them to open my door and I had got quoted over $130 by other companies.

Javier was there fast and got me on the road quickly…read more Excellent customer service This company is great! They have saved me before and I will call them if I have to. Use this team for your needs They rock

Ralph was very helpful and kind! thank you so much!!! It was also very quick and convenientread more

Ladies, I have been bringing my car and my best friends car here for 2 years. I started bringing…read moreall my girl friends to JT. I feel like he always explains what is going on with my car in a way that I can understand. I'm able to prioritize what I need done and work around my finances until I can get everything but absolutely needs to be done. When my Fiat was having issues with a code, I took it to two other mechanics who could not diagnose it and one I tried to fix it. They didn't. JT's fix the problem and it has not reoccurred since then. He worked with my insurance, your mercury, and helped me get the work done. When my other friend had a problem with her transmission, she was quoted by one mechanic is it going to cost $700. JT's did it right and we haven't had the issue with the transmission since then and it was less than half. I know every job is different and the needs of the car different. But I feel very comfortable bringing my children here.

I bought a Groupon to try this place out for the first time. Oil changes these days can cost an arm…read moreand a leg! These guys were Super quick and friendly! I showed up a little late for my appointment, but they still got me in without any hassle. Eveyone super professional, efficient, and made the whole oil change process smooth and stress-free. They had me out of there in just over 30 min! As a busy mom, this is soo much appreciated! They even gave me tips on how to tell when my car needs an oil change and even offered the Groupon rate for the next time without a Groupon! Definitely coming back here next time--highly recommend! Ditch the chains! Support the small local shops! Thank you JT's!!

Had a great experience with Car star…read more Bobby Herrera helped me out and walked me through all the options. He was clear, concise and very helpful. I'd definitely recommend you ask for him if you come here.

My car came in contact with a cinder block wall. I was crushed. Camarillo auto body did an…read moreamazing job making it look like new again and completed the job when they said. Thank you!