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    Ultra Dry

    4.7 (83 reviews)
    Open Open 24 hours

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    Services - Ultra Dry

    Damage restoration

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    I can't say enough good things about Ultra Dry! From start to finish, their team was professional, responsive, and incredibly thorough. We were dealing with a stressful flood situation, and they made the entire restoration process so much easier than we expected. A special shout-out to Sean, who was amazing to work with--friendly, knowledgeable, and always available to answer our questions. He walked us through every step, kept us updated, and truly went above and beyond to make sure everything was done right. If you're ever in need of flood restoration, I highly recommend Ultra Dry. Fast, efficient, and genuinely great people to work with!

    I had such a great experience with this water mitigation company. From the moment they arrived I felt confident that my home was in good hands. The team was professional courteous and very knowledgeable. They explained everything clearly and kept me updated throughout the entire process which gave me so much peace of mind. The crew worked quickly but with incredible attention to detail making sure that everything was dried out and handled properly. What really stood out to me was how much they cared about my home and making sure I was comfortable with each step. They went above and beyond to make a stressful situation so much easier. I am very impressed with the quality of their work and the level of customer service they provided. I would absolutely recommend them to anyone who needs water mitigation services

    Trevor H.

    Ultra Dry helped us with our claim when we had a slab leak. They worked very well with us and our insurance to get through our claim. We also worked with Sean and his team to remodel our bathrooms and flooring upstairs. Everything came out great and was fairly priced.

    After completion of the demo, treatment, and construction.
    Castito G.

    My garage walls sustained heavy water damage from a bursted water heater in July. The technician from Plumbers Inc referred me to Ultra Dry and within 45 minutes, Sean (Manager) greeted me at my home. We both looked over the damages and he assured me that he'll walk me through the entire process. He even helped me submit a claim to my insurance company. The very next Monday, his team came to demo and treat the damages and they were completed by Friday that same week. Sean even provided a temporary water heater for my home until the entire project was completed and a new heater installed. I've attached before and after pictures of the demo and treatment work they provided. Sean's team was spot-on and ensured that everything was taken care of. Sean and Ultra Dry provided impeccable customer service and will advocate for their clients. I strongly recommend Ultra Dry!

    You can see the equipment through the barrier.  The only down downside is that it's loud.

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    6 years ago

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    6 years ago

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    7 years ago

    Sean Clemens and his ultra dry company were a pleasure to work with. He was professional, friendly, timely and reliable. Highly recommend.

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    Review Highlights - Ultra Dry

    Although devastating, I was able to get a recommendation for Sean through my emergency plumber.

    Mentioned in 48 reviews

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    Gold Coast Flood Restorations

    Gold Coast Flood Restorations

    4.9
    (106 reviews)

    Gold Coast exceeded my expectations from start to finish. I began noticing signs of a possible slab…read moreleak and contacted my insurance company, who sent out two different professionals to inspect the issue. Both told me it was not a slab leak, yet neither could explain why my tile floors were unusually hot or identify the source of the other concerning symptoms I was experiencing. That's when I was referred to Gold Coast. They quickly sent out Kurt, whose professionalism, knowledge, and attention to detail were immediately apparent. After a thorough inspection, he confidently confirmed that I did in fact have a slab leak and was even able to pinpoint the exact location beneath the slab. His expertise gave me the confidence to move forward with Gold Coast for the water damage restoration. From the owner to every crew member on site, the entire team was professional, friendly, honest, and highly skilled. This was a major restoration project involving my entire downstairs, and throughout the process I felt completely confident that my home was in good hands. Kurt walked me through every step, answered all of my questions, and treated my home with the same care and respect as if it were his own. What stood out most was the company's integrity and honesty which are qualities that can be difficult to find these days. Since my experience, I've referred Gold Coast to several friends and neighbors, all of whom have had equally positive experiences. I truly believe Gold Coast is one of the best companies in San Diego for water damage restoration and mold remediation. I'd also like to add, you can probably find cheaper companies but I know for a fact you won't have the quality work that Gold Coast can offer, saving you more money in the long run. After multiple professionals failed to identify the problem, they were the ones who finally found the real issue and handled everything with excellence. Thank you, Gold Coast!

    The guys at Gold Coast were so helpful the entire way through our project. They came out quickly…read moreand gave a thorough inspection and were very knowledgeable. They offered advice based on their expertise which was helpful since we had never dealt with mold before. Once we were underway with the work, they were on time, efficient, professional, responsive, and overall great people. They kept things clean and were able to work with us to minimize disruption to our daily life as much as possible. I hope you don't have to deal with mold remediation, but if you do, HIGHLY recommend the team at Gold Coast.

    Smart Dry Restoration

    Smart Dry Restoration

    4.9
    (129 reviews)

    We had a pipe leak that caused water damage through a large part of our home and had never dealt…read morewith anything like this before. We called Smart Dry Restoration and they were able to send someone out quickly, which was a huge relief. The technicians were polite, professional, and very careful while working in our home. They kept things clean and took the time to explain what they were doing without rushing us or making us feel overwhelmed. Given how stressful the situation was, that really mattered to us. The office staff was also easy to work with and stayed in communication throughout the process. They helped coordinate directly with the insurance company, which took a lot of pressure off of us. Overall, the experience was straightforward and reassuring during a tough situation. We're grateful for how they handled everything and would recommend them to anyone dealing with water damage.

    I cannot recommend Smart Dry Restoration & Plumbing enough! A good friend of mine recommended…read moreJustin's company, so I already knew he had a great reputation, but seeing the work they did on my parents' bathroom remodel completely blew me away. He took the space to a whole new level. The team was professional, clean, and respectful of my parents' home throughout the entire process. Justin and his team are honest, hardworking, and absolute pros at what they do. My parents are thrilled with their new bathrooms. If you want a contractor you can trust to deliver perfection, call Smart Dry Restoration & Plumbing!

    S & J Builders & Restoration Services

    S & J Builders & Restoration Services

    3.9
    (30 reviews)

    We live in a condo, and the neighbor behind our unit had a plumbing leak, which affected our unit…read more Both bathrooms had water damage. We met with three restoration companies and are happy we chose S&J Builders. Sean assured us of his experience working with insurance companies, which was an important factor. S&J's crew, who did the demolition and restoration, were professional, efficient, and completed the work in the designated timeline. Kristen was very good about returning my calls and keeping me updated on the project. The office staff were polite and professional to work with. We hope others consider using S&J Builders!

    It all started off good with S&J, we had a water intrusion that we and other contractors were…read morestumped on. Sean showed up and was incredibly kind, knowledgeable and had us feeling optimistic about a resolution. It all went downhill from there, Sean was incredibly difficult to get ahold of for follow-ups and scheduling. I had to call the main number multiple times and often wait days to get a call back. However, we moved forward with a formal water test because of Sean's knowledge and direction on the process. The water test went as planned, they showed up and did a good job, helped us identify the intrusion, but we were promised a formal write-up and plan to fix. And that just never happened. I called multiple times, talking with Natasha, Kristen and Eric. Expressing the urgency of resolution (we had no AC or Washer Dryer until we fixed the intrusion and this was in the dead of summer). In fact, I never heard back from them until they followed up on payment (which was over the quote), and then of course they were very prompt to respond. I expressed my discontent with the service and my woes, and I was met with a matter of fact on this was the quote, please pay us. Oh, and some lame response about they sent the formal test results and repair plan previously (which they didn't). In fact, this was the same response I got over and over when trying to call Sean. "Oh, Sean emailed you or called you back." No he didn't.... So yea, knowledgeable technicians with horrible etiquette and terrible project management and customer service. How could I have 3 people managing our project and have it run this poorly. Please be warry of them, especially if you have an urgent issue. Definitely do not recommend.

    SERVPRO of Santee/Lakeside

    SERVPRO of Santee/Lakeside

    4.5
    (16 reviews)

    Terrible experience with this location. They were assigned by my insurance to deal with a leak…read more They came out and did a super fast inspection and then I could never get any follow up from them. I seriously called them multiple times a day, only to get their voicemail. No one would call me back, so I submitted a request online and got another Servpro location that reached out to me. They were able to get someone to finally call me back, but the guy flaked on me numerous times and never sent me the quote for the work. It honestly seems like they don't want your business, and have no interest in responding to customers. I can't imagine what hiring them would be like after that.

    HIGHLY RECOMMEND THIS COMPANY!!! They responded immediately to my roof leak that caused flooding…read morein my attic and in my master bedroom upstairs. They prevented the damage I had from getting extremely worse. They were on the scene within an hour of my frantic phone call. In the evening of Wednesday, November 20, I discovered large water spots on my second-floor master bedroom ceiling. Turns out I had a broken tile that was letting a tremendous amount of stormwater into my attic which was seeping down into my insulation and through my master bedroom ceiling. They secured the affected area and prevented the damage from getting much worse. They installed dehumidifiers and air blowers to dry up the wet area and prevent mold/mildew. They ripped out the soggy insulation in the attic. Lastly, they came back to my house every day afterward and checked on the progress of drying things out. They took measurements of the dampness and left the equipment there until everything was completely dry. All in all I could not be happier with their immediate response and their professionalism. Go with this company at this location. I worked with Zach Miller, and he was awesome. He always answered my phone calls and responded immediately to every text message I sent him. Tremendous professionalism.

    Ultra Dry - damagerestoration - Updated June 2026

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