My insurance company sent Servpro within the hour when I called during the Christmas Holidays about…read morea water leak. The tech, Ever, with floor blower fans and a dehumidifier, successfully got the moisture level down to 5% in the sink cabinet and flooring! No mold!

Word to the wise...SHOP AROUND! ServPro is WAY over competitive pricing. We had some water damage…read more The repairs were a little drywall, a little baseboard and a little paint. ServPro quoted us $6000.00 !!! A handyman did an excellent job for $850. Shop around people. If you're using ServPro or other large companies, you're contributing to the problem. Remember the days of honest companies who wanted to do a good job at a fair price to build their reputation? Remember when "The customer is always right"? Those days are gone and they won't return if you don't force companies to be honest and fair.

Nathan and Angel were patient,kind, and answered any questions that I may have had regarding the…read moredemo. Courteous and professional.

We unfortunately had a busted pipe behind the wall that spread water behind the master bathroom &…read moredown to the garage. This company was recommended to us and now we know why. Ryan first came to do the assessment. Super informative and reassuring. Easy to communicate with for sure. On demo day, which was looooooong. Giovanni along with Nate and Raudel's crews were great to work with. They were efficient, polite and kept me assured that they would take care of things and updated throughout the process especially since I was dealing with all of this while my spouse was on a work trip. When I had my spouse on video call to see the progress, he said their work was clean. We've worked with other companies for demo but these guys were wayyyy better at it. When it was time to pick up equipment after drying time was over, Gio again kept me informed with what stage of the process we were in and what'll happen next. We still have a ways to go to get back to norm but these guys have been good to us since the beginning of the process. Definitely recommend!

We a leak upstairs that did some water damage to the laundry room below. Jakobson was recommended…read moreby our plumber that helped with initial leak. These guys were prompt in getting back to me and sent a team to assess the damage quickly. They sent a demo team that did the necessary work in a day. The reconstruction team arrived the next day and had the room good as new in two days. Everyone connected with company was on time, polite, answered my questions, and took care to keep floors and surrounding area clean. The price was reasonable and comparable to what I expected. It was a pleasure to deal with company.

After three months of nightmare renovations and finally moving back into my home in San Diego, I…read morethought I was finally at the finish line. My brand-new walk-in showers had just been installed, and I couldn't wait to use my master bathroom again. The very first night I used it... my entire bathroom flooded. Water even poured into my living room on the second floor. It was late, and all I could do was clean up as much as possible and hope for the best. I contacted the installers immediately, and they recommended Jakobsen Restoration to assess the damage. Nick, the Project Manager, reached out to me the very next morning--and from the moment he called, everything changed for the better. He's an absolute professional and genuinely cares about his customers. I was stressed and upset, but he reassured me that everything would be taken care of. He walked me through the process, answered every question, and made sure everything ran smoothly from start to finish. Truly one of the easiest people to talk to during a situation like this. The technicians--Marlon, Jacob, and Oded--who came to set up the drying equipment were also incredibly kind, respectful, and thorough. They treated my home like it was their own and made sure all the work was done properly and professionally. What a great team. I highly, highly recommend Jakobsen Restoration. They turned a disaster into a manageable situation with empathy, efficiency, and top-tier professionalism.

We had water damage in our kitchen, after looking at comparables and multiple company reviews I…read moredecided to call SD water damage and remediation svcs. Rafael gave me all the details I needed, after knowing insurance was not covering the damage he and his project manager Mario gave me multiple options to consider when trying to keep cost down. We ended up using their services for the remediation and remodel. Mario was awesome to work with and answered all questions I had. Cesar and Juan did the majority of the remodel work, and those guys are seriously a jack of all trade and took pride in their work. We were completely happy with the way everything turned out and would highly recommend.

Had a water leak that damaged our laundry room and Junior came out to handle the repair. From start…read moreto finish he was professional, punctual, and clearly knew what he was doing. He took the time to explain the problem, walked me through the repair process, and made sure everything was fixed properly. The work was clean, thorough, and done at a fair price. He left the space looking better than before the damage. Highly recommend Junior if you need reliable, quality work -- I'll definitely be calling him again for any future repairs.

I had water damage on my ceiling from the horrible rainstorm on New Years Day & Phil came out and…read moregave me an estimate that was very reasonably priced & explained the whole process and everything was done well and on schedule. Staff were very friendly and easy to work with and did a good job. Extra shout out to Phill for dealing with all my random questions and text messages throughout the process!

I hired White Glove Restoration for mold remediation in May 2026. The original estimate was for…read moreabout a week of work but my husband and I discovered more mold as our flooring renovation progressed for the 2 weeks after, which I don't fault them for, that's a normal part of remediation. However, once the last new area of mold was found on June 5, the job still dragged on for another month with no successful outcome, purely due to execution issues, not new discovery by me. I was billed a little over $6,800, though I ultimately did not pay the entire balance given what follows. The property failed independent clearance testing multiple times. An initial informal assessment, then two separate formal tests by Precision Mold, including a lab report from the third test confirming active mold growth (Stachybotrys and Chaetomium, both showing active hyphae) in areas that had supposedly already been treated weeks earlier. At several points, I essentially ended up managing the project myself. Because the crew could only act on what was explicitly written into the scope, I had to relay the missed areas to John (project manager) over and over again so they could be on the work order for the contractors coming to the home, otherwise things were simply missed or left untouched and John continuously tried charging me more for areas he already included on the scope (even when clearly it was still part of the same underlying issue). A homeowner shouldn't have to direct a licensed remediation company on what needs to be done. My Ring camera captured crews using a standard shop vacuum on multiple occasions; I was told it was HEPA-approved, though I have no way to independently confirm that as I've seen the contractors using a jimmy rigged vacuum with no wheels which makes me question who is managing the operations of the company to have proper equipment for their job. Debris were left in an open pile beside my home, only partially bagged, for over seven weeks. The independent testing company directly told John that containment protocols weren't being followed properly, something he pushed back on at the time but the lab results ultimately supported. Improper containment of HVAC ducts already cross contaminated most of my home. Throughout the project, John repeatedly pushed to fog the property (an antimicrobial treatment) on the same day as scheduled clearance testing, against the explicit recommendation of the testing company's, which raised real concerns for me because John's goal was not to properly resolve the problem but to just pass a test and get paid. I paid out of pocket for every round of testing ($400-500), and would have paid for a 4th round that very likely would have failed again because the containment and remediation issues our inspector flagged were never properly corrected within John's scope despite her giving John a clear roadmap for what needed to happen to pass. One technician, Joel, stood out as genuinely professional. He followed proper safety protocol, including advising us to stay out of the home during and after chemical fogging (which I asked John about and he never gave me an answer). Since I can't give 0 stars, the one star is for the luck they had for having him on their team. Joel clearly knew what he was doing. It's a shame the project's outcome didn't reflect that same level of competence from leadership. Communication was consistently unclear. I was told the job was "complete" multiple times when it wasn't, and on the day I finally ended the relationship, I was told that morning it would be finished, only to find out they sent one person (thankfully it was Joel) to do 8 hours of work at 12:30pm because John prioritized another job (yet again) that morning. We had to leave at 5:30pm so I sent Joel home and didn't hear from John till 7:30pm which led to me firing the company when I had to cancel Fridays testing due to John not meeting the deadline. In my opinion, John is simply not equipped for this role. He is a salesperson with a moisture meter than someone with real mold remediation expertise and he struggled to answer basic technical questions, couldn't translate the testing company's clear guidance into actual corrective work for his crew, tried to skew testing results to get a passing clearance, and repeatedly disputed findings from professionals who turned out to be right. A homeowner having to personally step in and manage scope for a company they're paying thousands of dollars to handle is, to me, a clear sign this wasn't being run by someone with the expertise the job requires. Given the containment issues our inspector identified, I'd genuinely be surprised if other past clients' properties would've actually passed clearance if they followed that route. I ultimately hired a different company to finish the job properly.

My issue was asbestos removal. DryTech got the job done quickly and expertly. They're a great…read moresmall company to work with.

I had a water leak in my home causing drywall and flooring damage. I called DryTech and they…read moreimmediately arrived, removed the wet drywall and flooring and then positioned their fans to dry the residual moisture. I am so happy with their speed, professionalism, and ability to resolve cost with my homeowner's insurance. Thank you DryTech!

We had a great experience with Fusion Fire and Flood, especially working with Alfonso and Cristian…read more They were courteous, punctual, knowledgeable, and very friendly throughout the entire process. They kept everything extremely organized and clean, and showed genuine care and attention to detail. During what was a very stressful situation for our family, their professionalism and support made a tremendous difference. Alfonso and Cristian truly went above and beyond. They absolutely deserve to be recognized, and anyone who has them as their demo team is very lucky. Highly recommend!

Very knowledgeable and without Charles workers Christian and Angel job wouldn't have gotten done…read morethanks again. -Robert palma

I canceled the service today, not because of Angel or SoCal Flood, it's because my wife is burning…read moreout, and it's high possibility we cannot claim the insurance due to unclear water source, no active leak... Angel is very responsive and try to help, he comes estimate on time but the situation is different from what we guessed, so my wife would like to take care of cleaning by ourselves in the end. Now I am waiting for Angel's boss to reach me out and see if any fee occurs during this visit, I know most of the company do free estimate, but I am willing to pay for good service, just hope not too much, haha. I will update how much be charged later~

In January 2026, I had a water leak coming from the upstairs unit downstairs into my master…read morebathroom of 50 sf. It was a small leak, trickling down from my light fixture. I told the neighbor right away, and she stopped using her shower until we could fix the problem. I filed a claim with my insurance... This company did a moisture test, dropped off one dehumidifier, and three air movers/fans. Then, they picked them up a week later. That is all they did. $7407.82?!? I would just say, PLEASE, PLEASE, think twice about letting your insurance (Homesite/AFICS) pick the contractors and handle the invoices. Once they pay the maximum allowed, they will wash their hands of it and will not help if you have questions regarding discrepancies with the invoices. If I had not been stuck with the remaining balances due, I would have never asked to see the billing estimates, and never would've noticed all of the inflated charges. My biggest gripe here is, do not charge for items or services that were not installed or completed, regardless if the insurance pays or if the homeowner pays out of pocket . Honesty and integrity are important. I will post the estimates and pictures here. I am filing a complaint with the Better Business Bureau as well.