Great store been coming here forever staff is always helpful. My go to place for bike stuff in davisread more

Ken sells tire tubes 2 for the price of 1 at the end of the school year to reduce his inventory of…read morefaulty tubes. I bought four tubes, paid for two, and had four flat tires on my first ride out. At first, I thought it was my own faulty tire, so I had an employee at Ken's check it out. It was fine. When I gave Ken the opportunity to make things right, he said flatly, "There is nothing I can do, your tire is bad." When I showed him the receipt from his store the previous day, saying the tire was fine, he still stated there was nothing he could do. I will never use this store again. Let the buyer beware. Poor-quality merchandise, even worse customer service from the owner.

The lines were always long. They take forever to move the line. No matter what day of the week I…read morewent, it was always crowded. I went here twice for repairs and both times were slow. However the issues on my bike were resolved.

I went to the Bike Barn repairs all bikes so brought my kids bike over that I got at a big box…read morestore. The brakes weren't working properly and cheap parts broke. I took it in and the service was great and turn around was awesome. Probably helped I went in at end of academic year but would definitely go back again.

My experience with Fat Tire Rentals in downtown Napa could not have been better. I reserved two…read moreE-bikes for a future date. The site had multiple sizes. I'm 5'1" and my husband is 6'2. The medium and large bikes were well sized had a saddle bag prefilled with a water bottle, laminated map, and bike lock.Daniel had the bikes ready for us and gave us terrific tips and directions on how to go. We visited 3 vineyards within 25 minutes from DT (which I prearranged) and had a wonderful time. So much so, we decided to extend our rental and do it all again the next day! Napa is such a bike friendly city. I'd go back again just for the biking! Cheers, all!

We had an amazing group experience with Fat Tire on our guided e‑bike tour. Our 3 hour tour…read moretraveled the Napa Valley Vine Trail, riding from downtown Napa up to Yountville and back with a couple stops along the way. Our guide, Daniel, was fantastic, friendly, knowledgeable, and attentive, making sure everyone was comfortable with the bikes while sharing great insights and recommendations. When we experienced a small hiccup on the return, Daniel handled it quickly, looking out for everyone and made sure the group stayed safe and on track. I highly recommend the Fat Tire team if you are looking for a fun, relaxed, and well‑hosted way to experience Napa.

Yo! Where do I even start?! Ruben and Tristan were AWESOME! Super chill, FUN, friendly, and most…read moreimportantly patient. We had a party of 15 (17 if you include Ruben and Tristan ), and they made it soooo smooth. Ruben was super flexible with adjusting to our time schedule since we were running a bit late. They remained SUPER cool and chill throughout the whole night and showed us a great time. Very genuine and sweet people. I highly recommend them. They'll make your experience one to remember! Thank you so much! You guys rock!

Mark and Babs were exceptional. We had a very fun time. Seamless! Would highly recommend for anyone.read more

After having my bike in another shop for 5 months and still not fixed I decided to drive up to…read moreFolsom from the Bay Area. I phoned up the shop and talked to Ed. I explained to him what the problem was and he said "l CAN FIX IT" I dropped it off Thursday and it was fixed by Friday. What great service! Ed was Awesome!! Really nice and knowledgeable guy. This is the place to go if you need your bike fixed. Five star service. Thank you

staff was very helpful and ensuring we got the right fit bike for each person in our party. They…read moreexplained how to operate the Ebikes properly and the ride was fun with the recommendations on the local pathways! Cannot wait till more family and friends come to town so we can all go. Enjoy a fabulous bike ride!

Always a great experience renting, or repairing bikes with the Pedego team. Friendly, fair and fun…read moreto rent their world class bikes. Also great place to purchase a bike from as well. Recommend them for a great day of riding in the vineyards.

I wanted to share some feedback regarding the Pedego Bike Shop in Livermore based on my recent…read moreexperiences. While the shop appears to excel in its core rental business--reflected in consistently positive customer reviews and a strong reputation for providing a smooth, enjoyable rental experience--the same level of performance does not seem to carry over to its sales and customer communication practices. In particular, the sales process felt less organized and attentive than expected. Communication around product availability, follow-up, and overall customer engagement could be improved to better match the high standard set by the rental side of the business. Clearer, more proactive communication and a more structured approach to sales would likely enhance customer confidence and satisfaction. Given the success of the rental operation, there is a strong foundation to build upon. I would suggest that by aligning the sales activity that has been primarily driven by the 2025/26 AVA rebate program to closely match what has been demonstrated in rentals would significantly strengthen the overall customer experience. In addition it appears based on investigation additional costs to consumers ( shipping and to some users higher assembly costs) were added when submitting a sales request via the AVA program. Based on these experiences I would not recommend using Pedego for the reminder of the 2026 AVA program.. I hope this constructive feedback is helpful and contributes to continued improvement.

Great owners and staff. Know their stuff about bikes. And very interested in the world of biking…read moreand road racing.

These people know their stuff and and very experienced. They are very respectful and reasonableread more