Fast and accurate prices! Quality customer service. Thank you so much! Will call again!read more

Don't hesitate! Very friendly and reliable service. They came through for my parents when I needed…read moresome help with snow removal. Excellent job and fairly priced. Thank you Dominick!

I just hired Rob the owner to clean my overflowing cesspool today. His price is very fair for the…read morequality of service he offers! I am so glad I found Rob through a referral. His calm, honest, and patient manner is highly rare in this business; he really listens and makes you feel reassured. Not only is he knowledgeable, but he also went above and beyond by cleaning my cesspools thoroughly and offering proactive solutions to save me money on future cleanups. Rob is truly the best I've met locally in Stony Brook. I really appreciate his help!

Prompt, excellent service at a very reasonable price. The owner, Rob, was fantastic, very…read moreknowledgeable, and honest. Other places gave us higher estimates and suggested pricey treatments that were unnecessary without even seeing the cesspool. Rob is a straight shooter and I will, definitely, call Mid-Suffolk first the next time we need anything. Highly recommend!!! 10/10 rating. Thank you!!

I was very happy with the service provided. I had to call them emergently on a Sunday evening and…read morethey immediately calmed me down ! The next morning they were there to help. The work was clean, speedy and efficient. Owners were at the worksite and were very kind and helpful. Entire family was very friendly and professional Highly recommended!

Honest, reliable, and attentive! So grateful for the peace of mind they provide. I was concerned I…read moreneeded my septic system pumped they came and turns out I was just having a plumbing issue and did not need to be pumped quite yet. They did not do anything that wasn't necessary and for that I'm very grateful!

Appontment made with ease that fit our schedule. Trucks arrived right on time and Jay and his guys…read morewent right to work. I was kept informed as to how things were going which I appreciated. System was emptied, treated and soil replaced in less than 90 minutes. Everything now flowing nicely. My compliments to Jay and Anthony and Chris for their professional and friendly service today.

Dave B and Chris provided speedy service for our cesspool and were knowledgable, efficient and…read morepersonable. They didn't try to sell us anything we didn't need. I would highly recommend them. Al P

Will definitely stick with using this company. Courtney was very efficient, helpful, punctual,…read morecourteous, and price was affordable. The pipe for the sewage in the basement was over flowing to where it was leaking. Thank goodness when we found out we were doing laundry and it was only water from the washer machine leaking from the pipe. A plumber recommended this company. Long story short the cesspool was full. Courtney included us in by showing the problem and giving us options on what service we wanted to get done and the prices. We chose the full package that included treatment. Highly recommend Deep Impact.

This company rip me off i had a service done twice. The…read moreseptic tank and the cesspool months later their telling they only did one thing. they charged me over $1200.00 for something that cost $388.00 Don't trust them

Very nice people!! They owned the family business and are reliable people. Just called in the…read moremorning and done the job by noon. They work hard in this cold weather and finished their work. Very impressive !! They spend almost 2 hours to empty out the cesspool. My husband spoke to Kyle. Thanks !!

I had a really good experience with this team. My main pipe running across my driveway was…read moredeteriorating so I needed to get it replaced. On top of that I had two cesspools that needed to be drained. This team did a great job to replace the main line, drain out my two cesspools and found and drained a third cesspool I didn't even know I had! And best of all great/competitive pricing. I shopped around for best pricing and they bet out everyone else by quite a lot! Will definitely be calling them for any plumbing or cesspool issues in the future.

So, what happens when debris starts coming up through a shower drain, your toilet is about to…read moreoverflow and you haven't had your cesspool pumped in 19 years? Panic? How long will it take for someone to come? What if I have to go to the bathroom? What if I have to use the water? LOL! Well - I have to say....... Absolutely amazing service! "Johnny on the spot" - arrived less than 1 hr after I was able to get in touch by phone. They were able to locate my cesspool immediately, keeping my front lawn intact, not disturbing irrigation. My cesspool was empty!!! (can you believe it? after 19 years!!) -so the crew accessed the main waste pipe, snaked and cleaned it - large amt of paper debris....the crew hosed off the debris on the driveway - they left everything neat and clean. Thank you Guy, Joe and Dave!!!

This will be my go to cess pool company as long as Guy is at the helm!!…read more I closed on a new home a week ago and on the 4th of July my cess pool backed up. I immediately started calling around at 7pm and his company was the only one willing to come immediately. Less then an hour later he showed up and legit saved the day!! I guess the cess pool pipping wasnt done correctly which and there was some question as to the actual size of the cess pool I had, and some serious cloggage from toilet paper. Guy walked around and showed me everything be was talking about, because I understood nothing!! And spent the next two hours unclogging our cess pool and pumping it out. It was so hot and dark but he stayed until the job was done. He will be back to fix the other things that are wrong and I trust what he says and will do. If you need any help...this is your guy!!!! Thank you Guy-you saved the night!!!

Everything went well. He arrived on time and there was no unexpected…read moreCharges. The price quoted was what I paid.I thought his price was fair considering I had another quote $100 More than what I paid and he was also He was polite and Neat.

Quick Drain came super quickly to help out with a clogged bath. Although the clog ended up being a…read moredifferent problem, Quick Drain handled it very professionally and went the extra mile in making sure the pipe at issue was fixed with minimum damage to the dry wall. They took care of it all in less than 48 business hours! Very reasonable, too. Strongly recommend!

After calling like 5 different businesses that informed me they wouldn't be able to see me for…read moreanother 2 days I called rite-way who was over in an hour. They informed me my septic tank was filled to the brim and my overflow was as well. They pumped my septic tank serviced my overflow but most importantly I was back up and running in no time. Anybody who was a full system knows how bad it is to not be able to use your facilities. Great people and very knowledgeable. I'd def use them again.

From the owner: We treat all our costumers as if we were doing work in our own home. Give you a straight answer…read more we do what we say were going to do . offer free advise . we do camera inspections and electronic locating

Shout out to Safe Haven Plumbing! We've been using them since 2018 when they were just starting…read moreout, and they have always been completely reliable. They've come through for us in every situation--even emergencies! Case in point: our refrigerator and ice/water system broke right before Passover this year. They came over after hours and fixed it immediately, and at a very fair price. Very reliable, personable, honest, and highly recommended. If you need a plumber you can trust, Safe Haven Plumbing is the one!

Joe and Justin came out for a small leak under the sink. They arrived on time (not early, not…read morelate), diagnosed the issue quickly, and fixed it properly without trying to upsell unnecessary work. Joe took a conservative approach and solved the problem by adjusting the packing nut instead of pushing a full replacement, which I appreciated. Justin was professional and respectful as well. Overall, solid, straightforward service. Would use them again.