LOVE LOVE LOVE! This is my first time custom framing and we had two original watercolors that needed to be taken care of (Sorry, Aaron Bros...). Thanks to the Yelp deal, we found ourselves here. Customer service is amazing. It's a small shop with 2-3 guys in the front, but we were walked through and given all the time we needed to talk about glass, frame options, mattes, etc. 2x 16x20 prints: framed with UV protection, simple dark frames, 1-2 inch matte came out to about $400. read more

One thousand percent yes!! These guys are so cute and nerdy! They're very informed and helped me to work within my budget. Incredible quality framing, looks perfect. Totally captured the look I was going for. I would recommend them for jobs big or small! read more

I brought my professional certifications here to be framed. Adam did a great job helping me select beautiful frames with mattes that complemented each certification, yet had common elements that made the certifications look good together. If you have a price range in mind, it's best to let them know ahead of time. Some of their materials are really top-notch (e.g. anti -reflective museum glass) that can bump up the final price tag. The quality of their work is excellent and Adam is super friendly! read more

Before choosing to use Under Glass about 5 years ago, I did a small amount of comparison shopping for price, while feeling out the employees for skill. Under Glass was less expensive than Flax and WAY less expensive than the place on Valencia full of posters and mirrors. Also I liked the woman working there, who I believe was the owner. I've been pleased with everything I've had done there over the years, and I keep returning. There may be other places that cost less, but the quality and experience are worth what I'm paying here. It has changed ownership, and a very kind and talented man owns it now. He takes great care in service. I love a risk I once took there: I had two small pieces, a diptych, that went together and were full of gold tones and reds. I strongly dislike gold frames, and I was looking through the ones I thought could be palatable. An employee pulled out a lavender mat and a silver frame that look great together and managed to also look great with my mostly red/gold artwork. Matthias (newer owner) was there to agree, and I went with it. Amazing! These pieces hang in the passenger side of my bedroom, and every time I look over at them I'm still pleased and happy. I always recommend Under Glass to my friends whenever they ask me about framing. I should probably mention that I was a framer in a previous life, so this is one area I'm particularly picky in and knowledgeable about. Praises! read more

I feel like for 5 stars they should be a bit cheaper. But they're like the best expensive framer in SF. You get what I mean by that, right? It's like a great $9 martini. You're like, this was great but I could have made one for $4. But then again next door, someone will violate me and charge me $15 for a crappy martini. A perfectly made $9 martini. That is Underglass Framing. Gin, not vodka people. Get a life. read more

I purchased a groupon for this framing store and was appalled at how expensive it was (after the groupon). Perhaps it's just framing stores in general, but now I have a $40 credit to a store that I can not afford to redeem it. That aside, the lady that helped me was very informative and polite. My $35 print just wasn't worth a $300 frame. read more

For at least ten years, I have been trusting Under Glass with my framing - newspaper articles, family treasures, and art. Some for me, some as gifts for others. The staff has changed over the years, but the results have always been perfect. You will pay for excellence here, but I have used discount framers and there is no substitute for the materials, skilled labor, and artistic eye of Under Glass. read more

I take all of my stuff here. They are great at helping you achieve a vision. They have a wonderful eye for good design. I am impressed by their ability to do conventional stuff as well as framing that's a little different. A little funky. A little unexpected. My advice is to go in with an open mind and let them work their magic! read more

I found that place on yelp and I can't be more happy ! Adam has a very good taste. His advices made my small dark oil painting look luminous !!! For the watercolor, I wanted a more modern framing. I realized that this small shop has a decent range of framings and found the right one ! Everything has been handled with care. Customer service is awsome and quick ! Eventually, I found a good framing shop close to my place ! read more

In harmony. Art: $10 Framing: $160 Falling more in love with my now beautifully framed print from Myanmar: Priceless Whenever I look at it I'll always remember the woman in Bagan who made it and sold it to me as well as the talented team at Underglass. As another customer said while I was picking out my frame the two are "in harmony" together. Couldn't agree more. read more

I have taken many items to be framed here and they have done a wonderful job with each one. They give real input as to how your item could be best showcased - taking into account the setting where you item will be hung as well the any specific characteristics in your piece that you may want to play up with the appropriate framing. I have also taken pre-fabricated frames here to be reused and they had no issues with it. Still the same professional service. read more

Hands down, best framer in the city! Thanks for a beautiful job done at a quality price! read more

I am waaaaay too picky. I spent nearly 3 hours here selecting the perfect frame and matting for a gift for my sisters wedding. The representative with whom I worked was kind, helpful, and most importantly, PATIENT. A solid 4-star for Underglass from a solid 1-star customer. read more

These guys are pricey, but they are very professional and courteous and do high-quality work.

It was not cheap. But wow how beautiful my framed photograph is. I used a large 2' x 4' print printed on a somewhat stretchable tough paper that was used for a convention display poster. There were metallic holes that needed to be trimmed on the 4 corners to make the framed version look good. They did a perfect job of trimming the photograph. It was a frameless version where the photo was wrapped around the frame. I only had to say maybe 2 sentences and they knew exactly what it needed. The frame is perfectly mounted. Perfectly sturdy. The wire has the perfect amount of hang. If I had an extra $1000 then my walls would certainly be adorned with life-size photos framed exactly the same way. read more

I took a photo here with no real idea of what I wanted except that I wanted my photo framed. Katie guided me through the entire process and she was very helpful and professional. My project was ready on time and when I went to pick it up, it was perfect! Katie's suggestions were spot on and the color matte she chose looks beautiful. I'm very pleased with the quality of work and the price was right for the job. I will absolutely bring my next framing project here! read more

Let's just get the elephant in the room out of the way i.e. good framing is expensive. But you'll never regret getting your favorite piece(s) framed by "framing whisperer" Micah. He has a phenomenal eye and will make whatever your artwork is look museum-ripe amazing. read more

Underglass Custom Framing - Awesome job by Underglass Custom Framing on this #jackfreeman cityscape thanks to Micah! www.1608legacy.com - Framing Near Me - San Francisco, California

We've never really gone for custom framing before but thought we'd give it a try when my boyfriend received his CPA certificate. While custom framing is a little pricey, it is well worth the end result. Under Glass Custom Framing did an amazing job from start to finish. I got all creative control so when we got there I had a grand time working with the staff on selecting the frame and mattes. They have a great eye for what colors work well with your pieece and they take great pride in what they're doing to make sure you're happy with the end result. When we came by to pick it up a few weeks later all the employees were familiar with the piece and had positive comments on how it turned out. Overall a great first experience and I'd definitely return to frame special items. read more

Under Glass Framing did a fantastic job on my watercolor paintings. They are very helpful without being overbearing and don't overly pressure you to into anything. Fantastic selection of frames. Used a Yelp deal to get a discount. Expect a month turn around with all the jobs they have been getting lately. read more

Great work, and decent value considering the Yelp Deals I had. I would go to them again without them and will probably do so soon. Last year I had a few things framed up--three actually, and two were using Yelp Deal discounts. Everything turned out beautifully and the guys running this location stayed open past their closing time by half an hour to help me finish making decisions. They provided great guidance. read more

The guys who work here are awesome! I brought in a large rolled canvas painting a few months ago that my husband & I had bought on our honeymoon in Australia. We just wanted to get it stretched over a wooden mount, but they still took a lot of care and time to measure it and stretch it perfectly. Now we're getting ready to move across the country, and we weren't sure of the best way to transport this painting and a couple other large ones that we've accumulated over the years. I popped in one day to ask them if they had a suggestion, and they said that they would be happy to wrap them in cardboard for us to protect them during the move. They didn't even charge us! Now that is amazing customer service, and a reason to establish a relationship with your local frame store instead of just searching around for the lowest price. read more

I tried Underglass based on a friend's recommendation and couldn't be happier. Micha takes equal pride in his craft and customers. I am thoroughly pleased and will not only recommend them to friends, but back myself when in need of high-end quality framing. read more

Great place to get framing done !! Great frame choices, great staff and great price! Located close to Art Attack, another fantastic gallery to get original art ! read more

I love this frame shop. The staff is super friendly and they do great work. I highly recommend them.

I would never use this Frame Shop again! Expensive, for the the quality of work, very bad about contacting you when your photo's are ready, and after paying for two very small frames, they did not even have the usual stands on the back's. They supplied two L shaped metal devices that you have to screw in. read more

my father recently took up painting. it makes him happy. he converted one of the spare rooms at his place into a little painting studio for himself. turns out hes pretty talented. being the youngest in the family, im last on the pecking order. the older sister already has several of his painting hanging in a couple of her buildings in korea.... i finally was able to snatch one before her biyearly trips stateside. she may make more money than me, but thanks to adam and under glass custom framing, at least i know the painting i commandeered is framed hella nicer. full disclosure, i know the guy outside of yelp, but that doesnt change the fact adam knows his shit. i had an idea of what i wanted and he walked me through everything else, the size, colors.... what did i end up with? a super pimp frame for my dads painting. it cost a pretty penny, but when you want something done right like i wanted, a few extra bucks is the last thing i was concerned with. my fathers painting may not be a museum quality piece of work, but it is to me. and adam made sure to mount and frame it like it was. read more

Thank god for Yelp, because I would have never found these guys. When I ordered my limited edition Slyvia Ji print. I knew I wanted to get it professionally framed. This would be the very first time I had ever gotten anything professionally framed in my life. I usually just get the cheap black plastic frame, but I wanted something nice. One of the guys help me select just the right frame, and told me step by step what he is going to do with the picture. He described how he was going to make the matt a little bit longer on the bottom and he also installed UV protected glass on my print. I didn't even know they had that for pictures cool. I love these guys, and I will be definitely back to frame some more of my limited edition art prints. read more

Super overpriced and I shopped around. Even with Groupon still more expensive and i got a small frame job done. Long wait for work to be done compared to other shops. Makes you pay 100% upfront which I have never had to do before at a frame shop. Go somewhere else. Lots of good frame shops in SF. Note in the past year, I have used about 3 or 4 other frame shops, so I have comps. read more

Based on reviews here, I recently took five wood block prints in to Under Glass for custom mattes and frames. I'd purchased each print in Kyoto for Christmas gifts, and each print was different and I wanted it to be taken care of. Matthias was wonderful and oh, does he have an eye for color and texture. He spent time suggesting different mattes and frames that strongly complemented each print. He also asked me key questions that ended up changing what I purchased (glass vs. plexi for instance): Are these gifts? When do you need them by? Will they be shipped? Will they travel in your luggage? These questions proved extremely helpful: Matthias chose, for example, a few alternative frames because others he'd initially suggested wouldn't be available from the frame vendor in time for the work to get done by the date I needed to travel for Christmas. I swear, Matthias averted three possible Christmas disasters just by asking smart questions that I never would have thought to volunteer. And the gifts? Gorgeous. When I picked up my framed wood block prints (which were finished on the exact date when Matthias had said they would be), they were carefully packaged and wrapped. They were beautifully done and my gift recipients were just stunned with how lovely their prints looked. The price? About $82-$100 per print, depending on the matte and frame combination. In other words, perfectly reasonable and fair given the time Matthias spent and the high-quality materials AND work. We're taking everything here from now on. Other bonuses? Everyone who works here was pleasant and helpful and they have a friendly, calm, cute dog. read more

What friendly people! What a friendly dog! What a neat frame shop! I just loved the time the owner (Matthias) spent in helping us frame our wedding invitations. Not only did he know the vast inventory of frames very well, along with their prices and availability (and therefore, timing of when you'd get your framed product back), he had great artistic suggestions for an otherwise standard invitation, but otherwise, very special to us. The work came back very meticulously completed. "Front" was even written on the front of the packaging so I could be sure not to scratch the frame with eyehooks from another. Perhaps the best part of it all was the customer experience. I'll definitely be coming back. read more

Custom framing is always a bit of a gamble. Good framing is even higher priced gambling. You go in, leave your prized artwork behind and walk out with your fingers crossed. This time was different...he looked at the artwork and immediately made suggestions that fit perfectly. He has a great eye. I left my hand drawn medical print from 18th century Italy behind with confidence. When I came to pick up, the other fellow already knew me by name. They pulled off a beautiful job that simply accents the piece and will help protect it for centuries to come. They even thoughtfully attached a card holder to the back to hold the label from the art dealer in Italy. Very thoughtful, great price, excellent design eye. read more

We have brought at least 10-15 pieces here for framing over the last 3-4 years. The staff has very helpful suggestions and each time the piece looks great. read more

Mattias, the owner, and I had worked carefully to frame something that was important to me - making choices and measurements to get it just right. When the framing was complete -- through a small error - the matte was off by 1/8 of an inch. Mattias offered to COMPLETEY REDO THE ENTIRE PIECE AT NO CHARGE!! I have never had a shop owner be so generous. I refused his offer, saying the framing job was still excellent. He gave me a reduction in price, which I didn't ask for. How great is that?! So you're a fool if you go anywhere else: Mattias and his crew are nice, thoughtful, creative people who don't push their own ideas on you but work WITH you to achieve what you want. Let's face it - most frame shops inventory of frames are about 90% the same. so it all comes down to service and price. And Underglass beats them hands down. read more

Adam was very helpful and very patient. I didn't feel rushed at all when I had him show me about 15 different mat combinations for my Japanese prints. He has a good eye for detail and made suggestions I wouldn't have even thought of. I was convinced to try them after reading the reviews on Yelp and was happy I did. I will definitely bring any future framing projects to Under Glass. read more

I had waited over two years to get a piece of artwork that I had bought in Nairobi framed. I had gone to Michael's, Cheap Pete's, etc, all of the "do-it-yourself" stores...which were not working for me. Underglass was such a god-send, Adam had spent some quality time helping me to decide on an appropriate matte and frame, and ultimately gave the piece a beautiful look. AND, he worked with me to stay in my budget, which is key....as we are in a recession! Thanks to Adam + Underglass :) read more

This place absolutely rules. They took the time to make sure my customized piece was exactly as I envisioned and used their artistic extpertise to deliver a perfect result. The price was extremely competitive and I actually paid less then expected. Props to Adam! read more

I was gonna change the review because they did fix it. But they are lying about why. I was never given any suggestion of dry mounting it. I told them, "I am not very familiar with doing this and don't have a real vision about what it should look like and would take their advise". So I never "declined". I will never go back there! read more

Expensive. Work was good quality, but they messed up one of my framed pictures and had to do it over.The staff was very nice. Will not use again because of price. read more

Wow, super expensive. I was surprised at the price quoted for a small 5x7, and aghast at the price for a larger piece. I had a priceless personal keepsake framed and wasn't crazy about the asthetic of the outcome, though it is clearly good craftsmanship. I won't be going back, mostly because of the prices. Staff was nice. read more

We went here after getting a GroupOn. When first going the first person was not helpful choosing a frame. We then went back and the second person was very helpful. However, we had to return the picture twice to get it fixed. The first time, when we picked it up, they forgot to float the painting. The second time was half a year later because the painting had slipped down off its float. To their credit, they fixed it both times without charging or arguing. However, we went through too much hassle for framing one painting, and even with the GroupOn it was expensive. read more