I had Joe take my car for a simple maintenance item. Upon return he commented that everything was…read morefine but based on the sounds he heard (I never noticed) while driving it he felt there was a major drive train issue in the making. Long story short I had the dealer review and it was exactly what Joe suspected. A $3400.00 job repaired under warranty. If Joe did not notice it I would have gone past my warranty. Outstanding!!!

I have had a couple very good experiences with them. They work after hours and on their days off…read more They get right to work and answer all of my questions. Their prices are quite fair and awesome compared to other shops in Statesville. While they may not be the most "professional" they actually care about helping out whenever it's needed, working with you, and working quickly which, to me, is worth more than a shop talking the talk but not walking the walk.

2/5 - Disappointing Communication and Long Delays…read more I ordered a set of wheels and tires from Rimzone on December 12th, and my order isn't scheduled to arrive until January 5th. While delays can happen--especially around the holidays--the lack of communication is what really makes this experience frustrating. Throughout the entire process, Rimzone never once took the initiative to provide updates. No proactive emails, no status check-ins, nothing. The only way to get information is to reach out to them directly, and even then, responses feel reactive rather than helpful. As a customer spending good money, I shouldn't have to chase basic order updates. What makes this even more disappointing is that after looking back through my old messages, I realized this exact same issue happened the last time I ordered from Rimzone. So unfortunately, this doesn't feel like a one-off holiday hiccup--it feels like a pattern. The products themselves may be fine, but customer service and communication matter, especially when you're waiting weeks for wheels and tires. At this point, I honestly recommend buying local or choosing another online retailer that values keeping customers informed. I really wanted to have a better experience this time around, but the repeated communication problems and long wait have made it hard to recommend Rimzone going forward.

Top notch customer service with quality products with excellent installation!!!…read moreAlways a fun experience when shopping there!

James has always taken care of all of our towing needs! Excellent customer service! Highly…read morerecommended

Not professional at all. Took my vehicle from my designated spot at my apartment with no notice or…read morewarning!! My car was actively being used and was just gonna get took to the shop to get fixed now that money has to go twords getting it back! Horrible

Their level of honesty. They wore me down making the…read moretransaction last about four times as long as it should have and then slipped in an added fee of 799. that I was able to catch and have them remove. They absolutely knew what they were doing that this on purpose.

Customer car sucks!!! They have had my car 2 days i even had an appointment time ignored that. But…read moreall they got to do is look at it for $180!!!! Not fix look and they can't even do that. Whatever they say it's going to cost to fix it won't even trust them at this point. 2days or more to fit me in is ridiculous and JUST TELL ME WHATS WRONG WITH MY CAR!!!!!

Such good service!!! Ed was a great help and very informative on the part I needed replaced and got…read moreit done very easily and quickly! Will be back

Needed a once over prior to a a road trip to PA. Fixed TPMS problem related to rim corrosion, front…read morepads/rotors and a couple gasket issues, etc. Matt and the front office guys are courteous informative, and willing to help work out problems. Loaner is a plus. Amazing driving a CRV with 355K miles. Keeping my Hondas alive with LKN Tire. Prices seem fair.

Jimmy and his son are extremely professional, competent, responsive, and are excellent mechanics…read more More importantly, they are tremendous human beings. This is a great family business and a great example of an honest, careful, and capable small business. They really helped me when I needed the help and provided EXCELLENT customer service. Really, I cannot say enough positive things about my experience. These are very trustworthy, knowledgeable, high integrity people. I am a customer FOR LIFE.

I stopped by Madd Monkey Garage later in the day to ask about a quote for a snapped bolt I tried…read moreall weekend to remove. I had already stopped by a few other spots with minimal enthusiasm to help from anyone. After pulling my car around for them to take a better look, one of the mechanics immediately started working on the removal and didn't mind me hanging out. They got the job done right and efficiently and were more than fair on the price. Don't hesitate to check this place out for any of your vehicle needs big or small.

After looking all over the country for a good 45' Toy Hauler fifth wheel trailer, I bought from…read moreTerrell Camping Center. The owner spend over 2 hours answering all of my sophomoric questions and gave me a business card. I did not know he was the owner until then, which impressed me even more. No pressure, no BS, just the facts. I called him back and went to see him at the store. He gave me a good price, and promised me to help me with the follow up, as this was to be my first fifth wheel experience. We ordered the unit the way we wanted it, and upon picking it up, the gentleman in the back, Chris?, spent over 4 1/2 hours with my wife and I going over everything single little detail from hooking up to operating the fireplace and TV. Everyone had a "can do" attitude! The first time I pulled it out of a storage garage, the door came down and mangled one of my AC units. I called Terrell service depart and Angie (service) and Brian (parts) coordinated to have a unit in the following day or the next. They called me to tell me it was in, and they had my unit installed and ready to go after about 4 or 5 hours. 72 hours after wrecking my A/C on a weekend, I had a new one installed and was back on the road. Everyone there was committed to making the customer happy. If someone didn't know the answer, they would find someone who did. Paula, Angie, Brian, Chris, Bobby and Junior were incredibly helpful and congenial. Anyone looking for a camper/RV should call Junior at Terrell. He's a no BS kinda guy that has earned the family run good reputation that the business has been known for in NC.

I brought my camper to them to have an awning replace. They did a good job and the price was…read morereasonable. However, after I returned home I noticed the camper was damaged. Both my wife and I are positively certain the damage was not there before dropping it off. They denied that it happen there. They have you leave the camper there for 2 weeks before servicing it. Don't leave it there! I suspect the damaged occurred while sitting in there lot waiting for the service.