I hired Mike about 2 years ago to replace the tub overflow gasket because water was leaking from…read moreit. He went to the Home Depot and bought their standard flat gasket and he said "many times you can use other gaskets." He charged me $150, for something any DIY can do. The leak is still an issue and I saw that his gasket from The Home Depot didn't even fit. I found a better fitting gasket, but it has not been good enough. I later told Mike about his work, but he didn't offer anything. I'm seeing now that I need a certain beveled gasket, thinner than the one sold at the Home Depot and am in the process of looking for it. At the completion of his job, he asked me to give him a good review on yelp.

Not sure how they hacked my yelp account and changed a negative review to a positive one, but now I…read moreknow I was correct in knowing they are a shady company. I was not happy with MTR MECHANICAL.

Being 12/20/22, all of the 7 plumbers I called were either busy until 1/06/23 or had not yet…read morereturned my call. I had just replaced a malfunctioning washing line and went to turn the valve back on and it started to leak profusely. He picked up on the first ring and walked me through tightening up the packing nut and waited patiently on the line until I got it good. He too was backed until past the end of the holidays, but offered to set an appointment if I still had an issue. Thank you

Needed a plumber in a hurry! Jack had been to my house to give me a quote for my kitchen!! His…read moreprice was fair and he impressed me very much! I chose to go with another plumber who also impressed me! Unfortunately the plumber I chose couldn't finish the job due to an emergency!! I called Jack and explained my problem and he agreed to come the next morning!! His price was competitive but more important I needed my new faucet installed! He did a fine job and fixed another problem I had without asking for additional $$$$!! I found him to be very professional, friendly and patient!! No rushing to do the job and get out!! I strongly recommend Jack for any plumbing problem!!

We had no heat!!! Our usual plumber does not work weekends so we called 24 hours plumbing and they…read moresent Mike He was excellent Solved the problem, explained every, was very professional I highly recommend The heat is back on!

Plumber came very quickly. Quoted a fair price and held to it despite the job being much harder…read morethan expected. Very pleasant to deal with, and got the job done very professionally. Tested to make sure everything was in working order. Highly recommended. Flushing NY 11367

Hector was great. He retiled my bathroom wall and because the original tiles weren't manufactured…read moreanymore, with their weathered edge look, Hector hand cut each tile to mimic the old ones. He was a perfectionist who fixed errors made by previous plumber. He did a great job explaining the complicated fan and light system he installed. From atop a ladder, he carefully hung a hundred crystals from a chandelier. He also left the place cleaner than when he came. What a great job. Arrived on time, did the work quickly, and supplied his own materials. He was great at communicating, too.

Hector and his team does incredible work. They are experts in electrical and plumbing and all…read moregeneral contracting. He will diagnose issues promptly and make sure you are comfortable with the proposal. He is very responsive and transparent and has amazing customer service. He went above and beyond for us and we are lucky that he was available when he was. If you have any issues and need flooring or anything done contact Hector without hesitation! We will be calling him for any renovations and restorations going forward.

I will tell you NEVER call this company. The Owner Ralph is very Arrogant. He has a HORRIBLE way of…read moredoing BUSINESS. I called him in July about a Hot Water Heater Replacement. I picked up the Hot Water Heater. He had a fit. The first thing he said is I won't guarantee the Hot Water Heater. I answered the company gave me a guarentee but you better guarantee the LABOR. He never gave me a PAID RECEIPT for the Labor. Might I also add when I told him I got the Heater myself he increased the LABOR. He never gave me a PAID Receipt, The man is a LIAR. Nobody should hire him.

Didn't show up at the scheduled time and never let me know. Ghosted me when I reached back out.read more

YES, ZERO stars because I can't give negative stars! The business is six minutes from my home, he…read moreshook my hand and looked me in the eye, when he accepted the job and gave me a price with an appointment for the next day at noon. I'm too old to use this word, but it fits perfectly! I WAS GHOSTED! At a quarter to one I called the number on the business card, he said was always in his pocket. No answer after several tries. Left a few voicemails and tried the other business number on the BELLO BUSINESS CARD. Two days later and no attempt to excuse or explain the blatant disrespect! I've been in this house for twenty years and shrugged off the insignificant question, 1974 on my name plank at the front door. The limp hand shake and constant side viewing. I am too brown to be around MASSAPEQUA PARK. 1974 this was 100% white, but your brown face does not compute with this address. Maybe I'm just annoyed about the disrespect and reading too much into it, but I called the numbers he gave me and we shook hands eye to eye. Even if he has legitimate reason for not taking a job, GHOSTING the client is not a good practice, but who am I to judge? Two days later not a word! "I say BALLO PLUMBING HELL NO!" #I seriously cannot post without adding a star! Little by little we loose our freedom of speech, by the same people that warn us about the other party doing it. I SHOULD NOT BE FORCED TO GIVE A STAR TO A MAN THE SHOWED ME ZERO RESPECT! By adding that star you are forcing me to LIE! NOT A HAPPY CAMPER!!!

We have used Richie several times over the years. Every time he showed up quickly , he assessed…read more the problem and fixed it for an extremely fair price . He doesn't play games and comes most of the time sooner than he estimates his ETA... he is professional and knows his stuff . I always recommend his plumbing services to anyone who asks .

WARNING: DO NOT HIRE! If you are an existing customer DO NOT ASSUME they are operating under the…read moresame business practices as in previous years. They do not disclose that they now charge you $175 just to show up! (Roto Rooter charges NOTHING for a consultstion). DEMAND a quote BEFORE they begin the work. DO NOT ASSUME they will assess the work, tell you the issue, how much theyll charge then allow you to decide if you want to move forward- as theyve done in the past. I own a multifamily property in BK but no longer live in the state. This company took advantage of this and performed work I never asked them to do then OVERCHARGED me for all of it. They also take it upon themselves to "fix" other issues they notice all in an effort to charge more. They assume most consumers are ignorant as to how much parts and labor actually costs. Tried to charge me $718 to REPLACE A FAUCET (NOT THE ENTIRE SINK) a faucet that I ALREADY PURCHASED. Stated they encountered "serious additional issues" while replacing it. If they found "additional issues" why not call me to let me know at that moment? Stated they took pictures then would send it to me. That made no sense like why take pictures? But okay waited for the pictures. Weeks later after I called back they said the "other" plumber who did the work deleted them!!!" MY husband reminded me he asked this plumber for an itemized bill because "hardware" and "parts" is hogwash! My tenants told me what they told them they did and it does not reflect whats on the invoice. 2nd why tell the tenants if I am paying you? Why not take MY call that day then tell me? Why send a bill 2 months after you left the property? Lastly, I had to pay other plumbers to come after them and fix the work they didnt! Now they are threatening to put a MECHANICAL LIEN on my property if I dont fully pay the BOGUS bill. Unscrupulous, price gouging! Now we have to go to court! Use ANY plumber BUT this one! Received FOUR different total charges...intially $1800, then $1500, then told dont pay anything via phone, then after I asked him to confirm that via text he texted $1100, then sent another bill for $1500. Absolute INSANITY!

I often prefer to YouTube repairs and not admit I need help. Or I call my landlord...I know my…read morelimits. After an entire morning of failed attempts to declog my bathroom sink, my wife reminded me that professionals actually know how to do it. We called and they were available that same day! Such a rare thing in NYC - rates were fair ($135 to snake it out - cash or check). He did arrive later than anticipated, given a 4-5pm window but didn't arrive until closer to 630pm - to his credit he accidentally went to a similarly-named street further away. All that aside, he was quick, efficient, and now I brush my teeth with the greatest of ease.

Needed to hook-up a sink to waste line and kitchen faucet with 2 replaced valves. Very prompt and…read morethey were able accommodate on short notice. My 4 star rating and not a 5 is I felt they were expensive for 45 minutes of work.

Had a bathroom redone and new pipe replace. The guy never returned my call for over a week. Give…read moreme an estimated and I ended up getting a bill double the amount. - I have phone log and time stamp of all the time we attempted to call him and him calling back. After the job done. he kept on calling us , threatening us to pay the bill. We told him that we would pay him monthly and and demande full payment and told us things would "get bad for us" if we didn't pay one time. Thru all this there was no payment contract made by him. He is slicker and calls you when he wants. when he ants. , , rude and overcharges. Total ripeoff My real estate said the same about him. She said he was rude, doesn't return phone calls. You can email at Sammy1964 @ gmail, and I can give you the details of even to validate this post.