Would give higher score but this is why: Customer service…read more Yes it really does matter. The two girls working tonight (Jan 13th) need more training. No matter how tired you are or what's going on in your personal life- always take care of the customer! Make them feel welcomed, comfortable, be friendly! It's a store where moms will be suckers and buy adorable clothes- hint: we're likely to spend more the friendlier you are! My boyfriend and I both left there with a really uneasy feeling. I only left with a purchase bc when you return something for store credit you HAVE to use it same day. Interesting but okay. I'm 39 weeks pregnant and getting over a terrible cold. Finishing my last minute "to do's" I walked in with a bag of 3 outfits I received for Christmas that had Carter tags on them. It was 6pm on a Sunday and like I said, super pregnant and getting over a cold I threw my hair up and put on the most comfy sweats I owned. This girl looked at me like I was white trash and trying to pull a fast one on her. Not even realizing one tag said Macy's she just responded "if it says Macy's it won't scan in our system" (thank you captain obvious i figured that much, just didn't realize it until i got there). I told her "oh no problem I can take it to Macy's, do you think I can return these for store credit please?" From there on out our interaction was so awkward and cold. She was extremely unfriendly and seemed super miserable and annoyed that I was in her store. After picking out two cute outfits we used our credit and left- I believe I was the one who had to say "thanks so much, have a good night". Now a few hours later I told my boyfriend "we should shop there now for the baby, the clothes were cute and good prices". He responded "i don't want to go back, the ladies working were so rude". And he is a very easy going guy and doesn't let much bother him. Overall the store was clean and organized which is important as well. Just a major bummer with the service- a staff that is cold and doesn't make a customer feel comfortable while shopping is bad news bears for business. :( This place sucks

I feel like for a store that is literally for parents and children, it's not very parent and child…read morefriendly. This place opens later than other San Diego Carter's at 11 which is super annoying. Kids get out of school at 11:55 so I never have time to go here in the morning and I'm definitely not driving over here at rush hour because the traffic is awful at all times, let alone rush hour. The layout of the store is also not stroller friendly. There are barely any spaces wide to navigate a regular stroller around and I'm always crashing into stuff because there is no room. I'm not a marketing expert but you'd think that a *baby* clothes store would encourage parents to be able to bring their *baby* in easily and have their hands free to be able to buy more things. When you have to carry your baby around, you have no hands to hold merchandise or look through things. When you have no room for your stroller, you get frustrated and leave. Lastly, the customer service just sucks. Not super friendly and never around when you need them. It seems they are always in the back or chatting with each other instead of being available for help. The line was three people long (which is long for that store and the checkout takes forever for whatever reason) and there was only one employee ringing up while two other associates were just having a conversation with each other across the store. Will always choose the El Cajon location over this one even though it's way farther away.

So cute! Roaming…read morearound shopping I found this store as I have a 20-month old daughter so I feel like the prime audience for this store filled with it's cute little mini-adult outfits at big adult prices. haha. Fashion is on trend and adorable here. Lots of cute boating and vintage-style clothing to be found inside. Seasonal and upcoming holiday themes on display. It's pretty pricey $80 for toddler bathing suits. But cute! They have a website and had a small sale section in back. Friendly staff who were sweet. I could see this as a place for me to get some photo shoot items or holiday-specific outfits for my daughter.

My wedding is coming up soon and I came in here to see if I can find some shoes for my flower girl…read more I did actually see a pair I liked as well as some cute socks and tights. However, there were two sales associates who completely ignored me and it wasn't even busy. There was one guy that was in the store buying stuff, but apparently they didn't seem like they want business. That left a really bad taste in my mouth so I left without asking for anything.

I love visiting this shop whenever I am in Old Town. They curate such beautiful and interesting…read moreitems, jewelry, and accessories. I've bought some lovely pieces throughout the years and they are still in wonderful condition. The wonderful staff and associates here are always so kind and welcoming too! They also give great suggestions if you are looking for any particular style/item.

This has always been a nice little store in which to look around. But I never bought anything until…read more12/24/25. Yes. Christmas Eve 2025. I moved away from San Diego 10 years ago, so I was in SD to spend Christmas with my mom. While in town, I wanted to go to Old Town to pick up my favorite food at one of the restaurants in Old Town, but I thought I'd look around at some of the shops since I've been away for so long. I stopped into the Johnson House and immediately wondered why I had never bought anything there. Everything in there is so fabulous. There was a purse there that was so shiny and pretty, and it kept calling to me: "You want me. Buy me. I'll be your Christmas present. I love you and I know you love me." Well... how could I deny that little purse a forever home? I bought it and used it that very night at a Christmas Eve dinner party. From now on, whenever I visit my mom, I'm going to go to the Johnson house and make a purchase. I can't wait to see what I'm going to buy the next time I'm in San Diego. :) P.S. My mom and I had Christmas buffet at Humphreys on 12/25 and I put my little purse on our table as a centerpiece. It was so pretty! The best part is that within five minutes, a customer walked past our table and told me that my purse made the perfect centerpiece! And it did! It really did! I LOVE my colorful gem purse. Thank you, Johnson House!

is it me or does this place seem a little racist to you???? i've only been here twice and have had…read moresuch an off experience. it's a little triggering to be honest. the first time, i was like 'ohh' and 'ahh' at all the sale they had going on. i'm on facetime with my husband asking which one is cute, going back and forth as a normal girl shopping would and i don't know, i felt eyes on me heavy. even right when i walked in, it was just the vibe they were all giving that day. i got a bunch of things for myself, my husband and my baby. went to ring out and at least the cashier i had was the only one who seemed Ookay. because there was a guy cashier who finished first and he just ignored me- the only person in line and went to folding other clothes near him completely ignoring me. i peeped it! so i was patient and just waited til the other girl was done. annnddd ofc i check out, get to the door and she left a security thing on there so the alarms going off. i already felt so uncomfortable in there and to make it worse, a yt couple walked past me and said 'oooo she's stealing.' i literally felt so embarrassed and i truly feel like it was a set up to this day because again i felt like i was weirdly being watched. i handed the lady near the door my bag and she was going through my things, found the security thing, got it off and just handed it back. okay, cool. months later, my second time coming in, kind of same thing. just a weird vibe in there. went to checkout and found some things on clearance with my husband, he checked out but we came home and i noticed the lady still charged us all for the regular price and not the sale price... it was right there on a big orange sticker! and i remember she gave weird energy too when checking out! i'm like dang old navy, are you guys good??? sure my husband should've caught it while she was ringing it up but it was just one of those things , iykyk. i don't like this spot

Pilar was absolutely amazing! We came in with family visiting from out of town who were hoping to…read morefind flag shirts as souvenirs. Even though it was the 4th of July, Pilar went above and beyond searching the entire store for us. She was incredibly kind, patient, and genuinely sweet. She even tracked down a specific jacket that was sold out everywhere--and somehow found it in the exact size we needed. Exceptional service like this will definitely keep us coming back!

Kim v coordinator is awesome! I love her friendly attitude! Everyone else is always so nice as…read morewell, But she's my favorite and a great face and attitude for this store! Keep it up Kim!

TJ Maxx has been a constant in my life for a long time. It's the best place to buy things like…read moreluggage, cookware, gift bags and Skincare. I especially like this location because they have an excellent selection of Korean skin care brands that I have already like to use. They also have a lot of seasonal items without being overwhelming like HomeGoods. Don't get me wrong. I love HomeGoods, but sometimes I go in there and my head just starts spinning. I've consistently found that TJ Maxx has the best prices on these items consistently. Sometimes the line at the register is really long, but they are generally pretty efficient and you can get through it without too much pain.

Should I tell you about this place?? Well, if you did your homework, you would know this outlet is…read morehere. I needed to purchase a wetsuit as I am not about to let this summer go by and not get into the "warm" San Diego waters. Water temps are about as high as it gets for out here right now, like in low 70s, so for me, thats still cold. I need at least a 4/3 wetsuit for that temp. Yes, I am a pansy and I know it. This place has a really nice section for wetsuits and also some great sales too. I made a beeline for the back of the store to check out what they had available. They have short wetsuits, 3/2s, 4/3s, some with hoods (I like those), some front zippered and some back zipped (this is my preference), children's wetsuits, men and women's also. I already knew what I needed so only had to try on two wetsuits (that was already too much lol - you are ALWAYS fighting wetsuits). Fitting rooms available here and then I went to work battling the wetsuits. I could fit the size 4 but my shoulders are a bit broader and the zipper wasn't like easy to pull, so I went with the size 6. The cost for 4/3 wetsuit here was $150, a pretty good deal. I was just at REI looking at an O'Neill 4/3 and it was over $400! I also picked up some shorts and a bikini top and everything here is severely discounted. Sweet!! Service guy working here was super nice and helpful. He showed me the size chart for wetsuits and helped me get a fitting room and rung me up. Great place to get some water apparel here and know they have wetsuits too. They also have shoes here but not too many options in sizes. They also have bags and other items too (I forgot to look at a wetsuit hood they had on sale here - so will come back). Overall. this place was great! I'll be back! But know the parking is a disaster here, the lot is super tight, just FYI.

The employees here are so kind and helpful. I forget her name but last month she helped me find the…read moreperfect wetsuit. I don't think I've laughed so hard at a store in my life. Finding a wetsuit can suck and be a hard process especially when you don't know your size. But man did she make it better. Very glad I trusted her input on sizing because if I did what I thought was good. It would be a very cold winter up in Santa Cruz. 10/10 to that employee. The next day I came back to pick up another wetsuit as well. Great prices and knowledgeable staff

They had what I needed and it was clean. Parking lot is tight but there is a side lot adjacent to…read morethe building that I go for. Sweet deal if you are over 55 on Tuesdays you get a discount. Good selection, friendly cashier and I got a couple new curtain rods for a great deal.

I came here on a quest for items needed for work. I was looking for drinking glasses, but they only…read morehad a few in stock. This store has quite a bit of parking, which is good because the whole Sports Arena area is always congested. Getting in and out can be a challenge, depending on the time of day. I did find a couple things for me, instead. Store was ok, not super busy at 5:00 on a weekday. And it wasn't in bad shape, like some locations can be. Each location gets a different assortment of products, so that means you're probably going to be searching if you need a certain product, size, etc. So this is a decent option, hopefully you find it.