I had such a great experience at Lululemon Fashion Valley on 4/25 around 3:10 PM. Cindy, the staff member who helped me, and my mom was incredibly fast, friendly, and very efficient. She made the whole process smooth and stress-free, and I really appreciated how attentive and helpful she was throughout my visit. It's not every day you come across someone who is both quick and genuinely kind, and Cindy truly stood out. I really appreciate her excellent customer service and hope she gets recognized for it! read more

LULULEMON ATHLETICA @ FASHION VALLEY Parking is available at any of the garages at Fashion Valley. I usually park near Zara or H&M because I like that parking structure the best. It can get pretty busy, but there are usually still plenty of spots. This Lululemon just opened about a month ago. I actually saw them finishing it up at the end of January and February, so now that it's fully open everything still feels super new and really nice. The store is kind of located in the middle of the mall, and when I stopped by on a Sunday afternoon there were so many people checking it out. I really love the architecture of this location. They have little touches that feel very San Diego, like a sign that says "Welcome to San Diego," which is such a cute detail. They also have a lot of new arrivals right now especially leggings with new prints, including some cheetah styles that just came out. I'd also recommend checking out their jackets. I just picked up their new white jacket with a gold zipper and it's super cute and really flattering. It was about $130, but the quality and fabric feel really nice. They also have a great men's section along with women's items, so it's definitely worth stopping by. The store is located on the second floor, and parking at Fashion Valley is free, which makes it easy to just walk around and explore the mall. read more

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Naomi was incredibly helpful, she helped me pick out great pieces. She knew exactly what styles I wanted and was very knowledgeable about different fabrics and fits, it made my experience very smooth to have an opinion I could rely on. She has incredible taste. read more

Awesome store and friendly staff. They sure have a great selection but run out quickly of certain colors. I bought the very light gray tank top and unfortunately the Same color shorts were sold out. With help of staffing, I was able to find a color combo that looks pretty awesome. read more

5-Star Review I had the most amazing service from Louie at the Lululemon in Fashion Valley, San Diego. I went in thinking I just needed to exchange an item because I thought l'd been sent the wrong color. When Louie opened the package, he realized I had actually been sent the wrong product entirely. He handled everything with such kindness and professionalism. He went above and beyond to sort it out quickly and made the whole experience so easy and stress-free. Lululemon is incredibly lucky to have someone like Louie on their team. I left feeling truly taken care of - outstanding customer service! + Ask anything * read more

Lululemon Athletica - Review - Men's Clothing Near Me - San Diego, California

Service is always great here, but I'm writing my review because of Molly! Such a breath of fresh air when you walk into a store and have such an enthusiastic and involved employee. I love coming to the store in person versus online because of people like her! Thank you for making the experience so enjoyable and for being so helpful. read more

Fitting room people arent doing their job , a worker on the floor helped me with a room while two/three workers in the fitting room were just standing and saw that i needed assistance read more

I live next to Fashion Valley mall so this is my "home" store. I buy clothes for workout and for leisure. Yes, the price is higher but great quality! I've had many clothes that are 4-5 years old and they've held up well with workouts. I ripped one (out of many) shorts from biking. I took them in for repair and the stitch job was great, can barely notice them. Employees are generally nice and helpful, especially the ones in the fitting room. I've taken my clothes several times here for free hemming and service has been great all times. I take my clothes in when I know it's not busy (in the middle of the day, middle of the week) so I haven't really had a problem with waiting. Keep in mind though the store can get absolutely packed during holidays and weekends. They give you around 5 days estimate but most of the time, they're ready for pick up within 2-3 days. Nice location and great service! read more

I was trying to make a return for a final sale item, i had an account and everything. The lady had a cocky attitude with me and was extremely rude. She told me I couldn't return it without tags and I understand but the way her tone was, was just rude. I do not recommend this location. read more

Michelle is so sweet and so helpful! She made the experience really personal and was checking up on me while I was figuring out which items I wanted, what sizes they had, what colors were available, etc. while being patient and super friendly, and still attentive to other customers. Truly the standard of customer service. read more

I adore my hometown Lululemon in Fashion Valley. I've been going there since I was a teenager and it never fails to impress. The team is always super hands-on and assisting whether I need hemming or just want some style advice. This time around, G was amazing, she was so sweet and very supportive. If you're in town, Fashion Valley is a must. read more

I called in from the Bay Area asking if I can get a pair of Merlot leggings shipped to me.. I guess lululemon changed their policy and no longer do payments or even ship from store to home. That being said- there was 1 in stock in San Diego at Fashion Valley and I made my brother go pick it up. I called in advance and asked to put them on hold. My brother gets there and he texts me telling me they are not there.. and I am going back and fourth on him telling him they need to be there, I called and put them on hold about 3 hours prior. Worker said it will be there till end of the day. I guess a worker had bought them thinking we were not going to come get them as my brother explained it was a "funny story". That being said 10/10 stars for being honest and selling us the leggings!!! She ended up returning them and selling them to us! If it was someone else I totally know they would of kept them, but thank you for doing the right thing! (: The workers here are super honest! I haven't been to this location in a couple years since I no longer live down south, but planning to relocate and give you more business (: read more

The workers are nice and helpful. There is a clearance section which is good if you don't want to pay full price. They also will make your shorts shorter for free if you ask. The only thing I wish is that the store was bigger and had more. read more

Great to experience excellent service here at the Fashion Valley store. GinaBee needed assistance fir a Christmas gift and the young man was patient and resourceful. This is reassuring that there are good service-oriented people in the retail business. read more

Lululemon Athletica - Signage of Fashion Valley Store - Men's Clothing Near Me - San Diego, California

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The store gets kind of crazy sometimes because there are soo many people! But the staff is nice and try to help you as much as they can. This is my favorite place to buy workout clothes! Super comfortable and durable! read more

After reading all the negative reviews on yelp, my expectations of this Lululemon was pretty low. I was not expecting the amazing service that I received or the wonderful condition of this store. I'm a Lululemon fanatic and have been to stores all in several different states as well as Canada. Re: customer service, my visit today (Tuesday at 5:00 pm) ranked up there as one of the best visits. Jess assisted me in the dressing room area and was incredibly helpful. I valued and appreciated his honest opinion. Mely assisted me at the register. Mely was super sweet, personable and helpful. The store was immaculate, well organized and well stocked. I thoroughly enjoyed shopping there. Thank you Jess and Mely!! read more

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Had the most uncomfortable, unwelcoming shopping experience at the Lululemon in Fashion Valley. Came here on March 6th 2025 around 5-5:30pm. I was looking at the sales rack in the men's section when one of the workers who was working the register (white, brunette, early 20s, female) stared at me with a judgy look on her face. It got to the point where it made me feel uncomfortable almost as if I wasn't allowed to shop here. No "are you finding everything okay?" or "is there anything I can help you with?" was said. She goes back to the register and comes back and continues to stare at me as I look more at the sales rack. I could see her staring even as I'm continuing to shop. When I look back at her she giggles at me and quickly goes back to the register. I hear her talking to another worker (white, blonde, early 20s, female) at the register. The blonde worker says to her loudly "it's only a jacket". My guess for why she said that is because the brunette worker must've thought I was eyeing her a certain way over a jacket in the sales rack as if I didn't want her to take it when in reality, I just felt uncomfortable being stared by her with zero help. The brunette worker later goes to the same sale rack I was looking at and tries on the jacket the blonde worker was talking about earlier instead of helping out customers. Very disappointing customer service at this location overall. You're better off going to the Eastlake location. I ended up leaving and going to Vuori a few stores down and got hands down phenomenal customer service there than here. read more

Totally ghosted Never got the product , some problem at the warehouse but I never would have known if I didn't call Lululemon and check on my order. Totally ghosted Finally got my money back after two weeks. Never tried Lululemon before and now I have a pair of Vuour that I love!! Bye Felicia read more

When you have time to go and get those great work out wear set and those fabulous color print Tshirts so many places you can find the fancy body hugging shirts and the muscle yet when you go to many stores there are those clerks get pushy . And the many stores that I have been to have been those they can make you feel at home and the many that have great staff that is there to help you find the many sizes and the many that are not there . When you come to place that has a great open area and the wide range of clothes and the many wide areas which displays the many clothing designs . The greens and the blues and the blacks and those creative carrier packs for the many ladies that like to run country and the many that just loves to go and work out and those needed items close to you . The malls of San Diego are some of the best the creative stores and the many that you can buy creative and collectors items and the ones you can find the great items that can make the greatest line to the things you like and the ones that your looking for . The many food courts and the collectors sports stores where you can find the sportsman jersey you have been looking for so many years and yet you have come to the right mall . So many malls they try to push so many things when you walk into a large store that has the feel and the mood of Sports Store you get to see and feel the product the many colors that catch your eye. The second level that is right over from the food court the many customers that has the full view which you have wide space one of the best in Sports Clothing and the many pieces of sports equipment they feature the mirror which they feature when you walk in . The sales clerks at LuLuLemon are the best that I have ever conducted business they were very help and the manager she had greeted me when I had arrived and she could sense I was looking and the style . The many sales clerks that I had seen working on the floor that is an Incredible team staff with the managers they were there getting there hands dirty and helping their staff . What I had seen in the front was a great look display and presentation with a federal holiday that was coming and the manager had told me they were prepping for the holiday which looked great .The set up inside is one of the best some of the products that were out of stock the manager was able to help me find the size and do a computer search in the clothing . As a reviewer this one of the best stores that I have seen the great location on the top level and across from the food court looking at it as one of the best locations and spots to be at . read more

Lululemon Athletica - The display that has been set up for labor day as you walk into the store a great team oriented store and great displays . - Men's Clothing Near Me - San Diego, California

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Jess was the first worker to greet me and helped me with the sizes since I was kind of confused at first, and also gave a very nice recommendation my girlfriend loves the leggings he chose out for her!!!! read more

Jess helped me find the perfect outfit!! He was so kind and put in the extra time & effort to help give me the best experience at lululemon - 11/10 for him! read more

Hannah was honestly the best. I went in asking for a certain legging style and Hannah knew exactly what I was talking about/yet wanting. She not only made me feeling beautiful but Hannah made me feel safe in my sizes and styles. PSA Hannah is amazing read more

Infinite stars to Lulu! Per usual, I was wearing my favorite pair of align leggings comfortably around the house when a gal pal insists I come stalk a date of hers down the street at our local bar! Not only are these leggings great for working out but they are always great for sitting bar side... but after a boozy evening sipping and spying on her date, I started to walk home and tripped! Ngl, one of the hardest falls-skinning my knee on the pavement. As I felt the blood drip down my leg, I was certain I must have ripped my favorite leggings but NO! I somehow managed to scrape up my knee so badly it was gushing whilst keeping my leggings perfectly intact. The blood came right out in the wash good as new. Thanks Lulu! Align leggings all the way. read more

Positive - The staff was actually very friendly and somewhat helpful. Negative - The inventory was disappointing, Low on stock in wunder under pants ALSO, my biggest concern is the cleanliness of the store, I went into the dressing room and there was dust bunnies everywhere... I would hate to have dropped a pair of $100 Black leggings on this floor because they sure wouldn't be clean after that read more

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Not only do I feel fabulous in their clothes it great quality! I mainly purchase their running clothes line, it has HELD UP! Half-marathon after another they haven't failed me! This location has given me great customer service every time I go and help me if I can't find my size. The leggings section is usually a mess, but I've witnessed customers tossing everything around and employees attempting to clean it only to fail. Let's all be kinder to the staff and not be the problem. But I will come to this location whenever I need my Lululemon fix needs! read more

A note of thanks to Jackie and the staff working at Lululemon in San Diego. Impeccable every time. They have incredible customer service. Polite, not pushy, extremely helpful and all while wearing a smile. Great selection of leggings and had almost every size available. Thanks again! read more

For some reason the workers are not using a full sentence when they're communicating to customers. They assume I understand what they're trying to say. I understand that today was busy but I wasn't there when he was talking to the other customers. read more

As a person who wears only Lululemon I feel the need to warn fellow Lulu fans about this location. I travel all over the country constantly and wherever I am I consider the local Lululemon my closet. I was not prepared for what I walked into when I entered the Fashion Valley Lululemon location. It was disgusting! Things were dirty and strewn everywhere! I have never in my life (not on Black Friday!) seen ANY store, let alone a Lululemon with clothes thrown around and wadded up and stuffed in cubbies like this. Where where the employees? Hanging out Aaron the counter talking to one another. Did they look up from their convo when we walked in or try to help us as we tried to sift thru piles of randomly sized and typed shorts? Of course not. What a disgrace to the brand. read more

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I just want to write a shoutout review for Kevin. He immediately greeted me at the door and helped me find exactly what I was looking for. He was able to help me additionally with some exchanges. He went above and beyond with my customer experience today. Thanks Kevin! I will be a forever customer. read more

Came into the store today for issues with some of the leggings I purchased. The staff were friendly and professional during my visit. I was able to receive exchanges with ease because of the staff member Shaina's help. Thank you very much Shaina for assisting me today, much appreciated!! read more

Lululemon is the only place I choose to shop. The clothing is very comfortable and stylish. Jess is a huge reason why I come often, he gives me good advice on what to get and is very patient and attentive. read more

Customer service is always so great. :) Everyone is always so nice and helpful. Inventory can be a bit disappointing. read more

This location has been my favorite for years! Everyone is welcoming and works together so well. I want to highlight Jess for his consistent outstanding customer service. When I had a question about a product his communication throughout the entire process was so kind and made me feel like he really cared. I can't wait to shop around soon! read more

This is a pretty nice store. Located in fashion valley it is surrounded by tons of high-end shopping and food. Lots of parking in the attached garage so that's never been an issue for me. I've visited the location many times but have not stopped in this store. I'm a regular back home in Virginia Beach with a profile. They found me by number and easily synced with my system preferences for purchase. I tried on a few dresses in the fitting room which is large and nice and well staffed with friendly employees who will get you other sizes when needed and check on you often. This store is larger than my home store in Virginia and had a much larger selection so that was nice. Overall, another great lulu experience! read more

Great styles but way overpriced for the quality. Sizing varies widely across items. Even in same set! Excellent customer service in fashion valley location, however. read more

The staff is always super nice and helpful here, but on my last visit Kristian went above and beyond. They greeted me with a friendly smile at the front, and later went out of their way to help me find my phone which I lost in the store in my scatterbrainedness. I'm so so grateful for helpful people like Kristian that make you regain your faith in humanity. Honestly it's so easy just to order stuff online these days, but people like Kristian make the whole experience worth the drive. read more

Worst lululemon location in the San Diego county. The girl with the short blonde pixie cut really needs a lesson on decent customer service. We were exchanging a pair of pants that were bought two weeks ago and developed a hole. The associate who initially helped us on the floor told us it was no problem and they'd be happy to exchange them! We go to the counter where the associate with the pixie cut tried to give us the hardest time, saying they can't exchange them. She had attitude and shouldn't work in a customer service oriented environment if she's not willing to make things right for customers. This kind of service doesn't happen at the La Jolla stores; I highly suggest going there instead. read more

I have always gone to this store and it's always a pleasant experience. Today Courtney was AMAZING! I had a few issues with some of the clothes I bought and she was beyond helpful in fixing it and making sure I got exactly what I wanted. read more

Came in looking for a fresh pair of pants for work/going out and was instantly greeted by Joseph who was not only friendly, but also very welcoming and was helpful in suggesting pant types/sizes and bringing them all out for me! All in all he brought me out 4 pairs of pants and sizes and kept asking and taking all my feedback! Don't normally leave reviews but wanted to shout him out especially and say this store experience was 10/10! read more

This is not about the clothes at Lululemon. Me and my family love the clothes and we have shopped at various Lululemon's worldwide. We have always had a good experience and been treated respectfully by the staff. In just the past week we have spent over $1000 at various LuluLemon stores. The people at the change-rooms were very nice tonight. This review is about the terrible attitude of the ladies behind the counter checking us out which will for the future make me, my family and my friends avoid stepping foot in the Lululemon store at Fashion Valley. We were in line. There was a lady in front of us, wanting to return an un-returnable item. The lady behind the counter was chatting to her, telling her how other people who had kids frayed their pants with their shoes, amongst 10 other stories as the line grew. Finally another lady comes behind the counter and says to the man behind us she'll check him out. He had to explain to her that we were next in line. She says under her breath, I suppose, technically. Then she proceeds to do the massive favor of checking us out. When she put the clothes in the bag, instead of folding them, like every other person at LuluLemon does, she literally crumpled the clothes we just spent a fortune on, like they were garbage and stuffs them in the bag. In the meanwhile, as we were walking out the other cashier and the non-paying customer continued their conversation as the line grew longer and longer. I guess the these ladies missed the training or just simply hate their jobs and LuluLemon because, in my opinion, they just don't care about the company they represent in any way whatsoever. read more

Lululemon Athletica - Men's Clothing Near Me - San Diego, California