Always a five star experience here. Meet my mom here every…read moremonth for our mani/pedi and today she had car trouble which made her late thirty minutes. Annie waited patiently for her to arrive and still attended to her normal services. All after coming in on her day off to see my mom. My go-to person is Nancy, she always nails the design I ask for and goes out of her way to make me comfortable. The massage pedicure chairs are so comfortable I can usually catch a snooze while my feet are done. Kitchen Nail Bar does not disappoint.

This was probably my fourth time here to Kitchen Nail Bar. I had came here alone maybe twice and…read moreone of the last times with my best friend for a nail day. The previous time where we came here together, we had an amazing nail spa day with sweet nail ladies, so I'm not sure what happened here this time around. My best friend was in town and wanted to get our nails done, so we came here last Friday morning. We booked a mani and a pedi. We checked in and didn't have to wait long for Mymy and Tina to start on our toes. Honestly, our whole pedicure experience well because our ladies were nice and just did their jobs. Here comes the bad part of our experience of when we were getting started on our manicures. We had originally booked two gel pedicure and one gel manicure and one gel builder. We asked if they can do gel builder for both manicure, which they said yes but one of us would have to wait 15 minutes which we said we were fine with. I had Tracy who started on my nails first and for the most part, she was quiet and just did her thing, which I preferred. Sadly, my best friend got Kandy who at first asked my best friend what she wanted for shape and length with the builder gel. My best friend told her she wanted to do a short almond shape. Kandy told her if she wants to do that then she would have to do a longer length, so my friend agreed and said a medium length is fine. I don't think Tracy or Kandy knew this, but we are Vietnamese and can understand everything that is being said!! Because Kandy later proceeded to complain in Vietnamese the ENTIRE manicure about how she doesn't know how she's going to my friend's nails because of what she picked, how she's going to be stuck doing it for a long time, how my friend "insisted" on doing this and how my friend's nails/fingers aren't straight and keep swerving. Tracy was fine for most of my manicure, but there was a couple times she would agree and say "yeah, this lady's fingers too". Halfway through, my best friend and I just stopped talking to each other because I was getting so annoyed of Kandy's complaining. I wished she would've just told us she couldn't do my friend's nail so we could've had another nail tech who would've been happy to do it. I didn't say anything because it was my first time seeing my best friend in months and she really wanted to get her nails done, so I bit my tongue but her complaints started giving me a headache. After Tracy was done with my manicure, she asked me if we were paying separately or together. I told her together, so she punched in the numbers and gave me a total of $295. I gave her $300 in cash and was going to ask for change, but I heard her saying in Vietnamese about how she had little to no change. By the time I looked up after I paid, she had left the table. **I turned over to my friend and told her I had a headache, so I was going to wait outside in the car. I gave her cash to tip everyone after she's done telling her I overheard Tracy saying she didn't really have any change, so my friend can ask her nail lady for change.** When my friend was done and came out 15 minutes later, she told me Tracy came up shocked and complained about how I walked out and didn't tip on a $295 service and how she couldn't believe it - repeating it over and over. I wished she would've waited until my friend was done with her nails, so she could've seen that we were going to tip... My friend said they were a little nicer when she pulled out the cash I gave her to tip, but the whole experience put a really bad taste in our mouths. I won't be back here again.

Came here for pedicure and got the sugar basic pedicure and honestly I love how she paid attention…read moreto details and cleaned my nails and literally look like if I got powder but I only got the basic color. The color I chose was 210 and this became my favorite color from now on, honestly looks a lot better than just white color! Very clean salon they have everything sanitized and open the new tools bag in front of you which is so special because other nails salons don't do that.

Been coming a few times over the past few months for pedicures and gel x sets, noticed that each…read moretime I came, the quality seemed to decrease. Went in today for a gel x removal since I have a tendency to remove them myself, I decided i'd do it in a healthier way for my nails but the experience was not great. The technician used a double-bowl soak method with warm water but didn't offer to apply a protective barrier like Vaseline or oil to my hands first. (I am used to nail shops using the foil and cotton method so this was new to me) Because my bare skin was left completely unprotected in warm acetone, it caused some chemical dehydration. The skin on my fingertips is now dry and peeling. On top of that, the actual service was rushed and sloppy. My nails were filed completely slanted and unevenly and my nails were stripped of their natural oils. She did apply cuticle oil after she was finished, but then had me immediately wash it off with soap. By the time I came back to the table to get my things there was already another technician sitting down to take a client. When it came time to pay, the technician seemed surprised because I chose not to leave a tip. Tipping is for good service, not for a rushed job that leaves a customer with uneven nails and peeling, damaged skin. I'm grateful that I have a pretty strong nail bed naturally, but this could seriously damage someone with sensitive nails and skin. I will not be returning. --------------------- update in response to the owner: Thank you for admitting the filing was rushed and uneven. While it is standard practice, full submersion soaking is seen as an older method that can be harsh to nails and skin, it's not the best and was obviously used to save time. Especially since I've had a gel pedicure removed here before and a different nail tech used the foils and cotton. And while everyone knows tips are never required, the technicians change in tone and body language when no tip is selected is definitely a way to deter customers. Thank you for taking some accountability so this doesn't happen to guests in the future.

408 Nail is my go to for gelx manicures and extensions. Consistently their attention to detail is…read morespot on, even for harder designs, and my sets last for weeks with no breakage. The salon is kept very clean and inviting, and they offer complimentary drinks with your service. My friends always ask where I get my nails done and I tell them to come here :)

boyfriend set a surprise pedicure for my birthday,my nails came out great the lady who did my nails…read moredid a beautiful job will recommend to anyone who resides in San Jose great and beautiful job! @the408snail_

Kathy is my go-to person (she's stylish and talented! ;) but based on what I have observed, all the…read morenail technicians are consistently good. Ambiance is nice, clean and professional and very relaxing. Highly recommend!

I just recently started coming here and I can say every time they have done a Great Job!…read moreI have seen Nhi and LeLe for my nails and both have done Fantastic Job (and Im a picky girl). My pedicures are great as well. Definitely recommend

love them best nails ever! Lysa is the best and perfect 10 nail salon. she is super attentive to…read moredetails and listens to you

I've been coming to this nail salon since I was in high school and have always had such a great…read moreexperience here. No matter who I go to, I've never had an issue with any of the staff and my nails always come out incredible. Everyone is very meticulous with their work, and my nails last such a long time without breaking, which is one of the main reasons I continue coming back. This time I wanted an ombré design and they used a spray painting tool to create it, which I thought was so fun! I had never had my nails done that way before and I loved watching the process. The design came out beautiful and exactly how I wanted it. I also bring my daughter here to get her nails done and she loves sitting in their little Hello Kitty princess chair. It makes the experience so much more fun for her and she gets so excited every time she gets to sit in it. I've been coming here for so many years now and have never questioned the quality of their work. I always leave happy with my nails and will definitely continue coming back!

This salon is such a vibe and especially is CC! She was super welcoming when I stepped in and even…read morethough I was late and felt sorry about it she took me in anyways which was greatly appreciated. I asked for gel x, short almond nails in silver chrome french tips and I loved her technique!! She's very precise in her painting and I can tell she's experienced. The workers are really friendly and are easy to talk to!! I like that they have a tv with movies playing too. I'd definitely come back here again.

This was my first time at this nail salon, and I had a great experience! Everyone was friendly, the…read moresalon was very clean, and they didn't rush or skip any steps. I was short on time, but they completed my gel builder with chrome manicure and gel pedicure, including removing my old gel in just 1.5 hours. The prices are reasonable, too. I'll definitely be back and look forward to trying a nail design next time!

I am always pleased with the service. And the designs I requested are always above and beyond.read more

I feel like this place has went down hill. The establishment is very dirty and the staffs break…read moreroom is in the middle of everyone getting their nails done. I think it unprofessional to be eating in front of customers. This place needs a deep cleaning. Their services have also declined. I would think with the amount they charge they would do a decent job. Recently had a pedicure and the nail tech applied new nail polish on top of my old polish ???? Then she applied steam rags to my legs that smelled like straight barf. I have decided I won't be going back as this is my second time in a row where I was not satisfied.

love my nails design today. I always come here to have my nails and toes done. All employees here…read moreare very nice and do good job especially Michelle who I like the most.

I have been a customer for the past 5 years and I've never left the salon disappointed. The staff…read moreare amazing here from friendly speedy service to quality of work with the best prices in San Jose . The vibe is always positive and I appreciate every visit. The full set I got yesterday came out so beautifully . The nail tech took the appropriate amount of time and was very detailed . Check them out whenever you have a chance .

Love them! I came in wanting a pedicure and indecisive on my nails but Tina recommended me to get…read moregel x for a natural look and I don't regret it. They're thin and natural looking. Toan did my pedicure and Tina did my nails. They both put attention to detail and have great service. Theyre very professional and know what they're doing. Definitely would come again.

I don't know why but the builder gel material they're using either not good, or I don't know what,…read morebut it just doesn't hold up. The place itself is extremely clean and all the techs are so nice. Emmy did a great job and in general I'm super happy with how the nails turned out. However within 3 days of getting my nails done I had 2 fractures, one completely broke off after 5 days. I paid $70 for this set, they're supposed to hold at least 2.5 weeks. This is so disappointing.

This place is wonderful! The service is great, the techs are all great, and I leave there feeling…read moreamazing!

10/10. I get gel x and my nails last about 4 weeks. I could honestly go longer but my nails grow so…read morelong. No breakage or chipping. Lots of colors to choose from. So many pedicure services to choose from, well priced. I get regular polish and my toes last so long! Nice and friendly staff. My go to place!!