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    Unique Ultrasound Surprise

    4.5 (27 reviews)
    Closed 9:00 am - 6:00 pm

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    Stacy N.

    From the beginning this company made me feel totally relaxed. After a couple of rescheduled times in my end we finally got to have the ultrasound done! Our tech was Jordan. She was amazing. She listened to my request to keep the gender private even with my family requesting to see between the legs! My little one was being difficult and wouldn't move for her. She was so patient with me and my family. I'll be back for a repeat test. The office is very clean and open. It is tucked away and the extra directions we received helped so much! My 4 year old came with us and picked out the cutest heartbeat bear. Jordan was able to capture the heartbeat and we are in love!

    Looks like she is melting...

    Not super impressed... the photos online and in their lobby are amazing. So clear and precise! When I went in, the baby wasn't really cooperating so we really only got 1 decent picture. We went in for a rescan session (which was free of charge) and baby was actually at a much better angle in my opinion. The images would come up super clear on the screen, but then the tech would turn the little dials on the machine and it would make the image look like the baby was melting and those were the images I got in my gallery. Some of the images after she turned the dials even created this big knot like image on baby's head. Not sure why... I called to talk to them about that and the only thing they offered was for me to come in and do the scan again, but this time for $35 more. I already spent close to $70. Disappointing that out of that we still really only have 1 decent photo. We're supposed to get 30-40 images... I don't expect 30 perfect images but I was hoping for more than 1 decent one and I was expecting the clarity of what the company advertises. Just kinda bummed.

    different types of ultrasound you can select.

    i had a nice experience even though the baby wasn't cooperating the lady still tried her best. it was quick and easy if you have questions she'll answer then for you. i picked the scottsdale heartbeat which included the baby's heart beat in a bear, a few printed photos and all of the ones she took in the session emailed to download. The option to download all of your images is good for about 2 weeks. the lady in the office was super friendly and spoke spanish which made me feel a bit more comfortable.

    After driving 30 minutes we arrived at 4:50 to this location for our 5:00 appointment, we found the lights off and door locked. Called the number on the door and they told us our appointment was at 4:30 and they had left since we didn't show. No call, nothing, just left 30 minutes before our appointment. Had zero remorse about it. Would not recommend. Luckily we called bitsy and me, they got us in within 45 minutes. I would never set out to bad mouth a company for no reason, and I understand scheduling mistakes happen. But it was the lack of apology or any remorse in the situation that made me want to leave this review.

    Baby's week to week photos!

    I have had Amber for all of my ultrasounds and she performed the gender sneak peak. She has been so kind and friendly and always remembers me and baby. It makes it more personal and feels like they are sharing in the excitement of seeing your growing baby. I really appreciate Amber and all of the services provided! I ask a lot of questions and she is patient with answering them all. Haha! I can't wait to go in for the heartbeat ultrasound! Highly recommend!!

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    Review Insights

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    1 year ago

    Great service, friendly team! Very memorable to have our daughter there as well. Would definitely go again!

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    Ask the Community - Unique Ultrasound Surprise

    Review Highlights - Unique Ultrasound Surprise

    I was very nervous for this scan, but the US tech Jordan was the sweetest, most respectful and helpful tech i've ever met.

    Mentioned in 4 reviews

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    SimonMed Imaging - Surprise Stadium Village - SimonMed Imaging

    SimonMed Imaging - Surprise Stadium Village

    2.1(142 reviews)
    0.6 mi

    My primary care provider ordered both a mammogram and an ultrasound due to my medical history,…read morewhich includes two prior lumpectomies. When I arrived at SimonMed, the front desk and reception staff were absolutely wonderful. Kind, professional, and doing their best despite the facility running about 20 minutes behind schedule. Unfortunately, my experience took a sharp turn once I was taken back for imaging. The technician, Monica, informed me she was only going to perform a mammogram and stated there was "no need" for the ultrasound that my doctor had specifically ordered. While I do not have a medical background, I strongly believe a technician should not override or deny imaging ordered by a physician. When I explained that the ultrasound was likely ordered due to my medical history, she stated she would not complete it without prior pathology reports (something I was never informed ahead of time that I needed to bring). I asked if she could contact my primary care provider directly, and her response was that it was "too messy" and that I could call instead. I found the response to be shocking and incredibly unprofessional, and chose to contact my doctor to request the report. I also explained that I would be leaving the country for an extended period and needed to complete everything my doctor ordered during this visit. Only after I continued to advocate for myself did she finally complete both the mammogram and the ultrasound as originally prescribed. I want to be very clear: the ultrasound experience and the reception staff were phenomenal, compassionate, and professional. However, the mammogram portion, specifically the interaction with this technician, was stressful, dismissive, and completely avoidable. Because of this interaction, I do not feel comfortable returning to this facility, despite how outstanding the rest of the staff was. Patients should never have to fight for care that has already been deemed necessary by their physician... especially when dealing with something as serious and personal as breast health.

    They made it about impossible for me to pay my bill if I use the number from Sally from my…read more voicemails I got hung up on after I put in all my information multiple times then if you contact them it says it's a fee for credit cards but not debit but in order to use your debit it's makes you say you'll pay the fee because credit and debits are combined for whatever reason then if you chat, it's not a chat. It's a frequently ask questions or schedule an exam online and when I called, they said I didn't have any payment due so I guess bonus for me. I don't have to pay my $92. Hopefully they recorded my conversation from the billing department when I finally got transferred over from having to say I was gonna do a ultrasound in order to talk to anybody what a headache

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    SimonMed Imaging - Surprise Stadium Village
    SimonMed Imaging - Surprise Stadium Village
    SimonMed Imaging - Surprise Stadium Village

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    Valley Radiologists - Camino Del Sol - Parking Lot and Entrance

    Valley Radiologists - Camino Del Sol

    3.9(24 reviews)
    2.0 mi

    Valley Radiologists treated me well. I was sent by my doctor for an MRI. The nice lady who…read morescheduled me did everything that she could to get me a good appointment. Unfortunately, I wasn't able to get get an appointment until a few weeks later and it was at 2:45 which required that I fast all day. They did put me on a cancellation wait list and did call with a followup. The facility was easy to find, with plenty of parking. When I arrived, I was immediately summoned to the front desk where I got the business completed. It was a friendly and easy process. After being seated, I was called in at my scheduled appointment time. The young lady was very friendly and did a skilled job at inserting my IV. My MRI tech was also very friendly and communicated constantly during the MRI process. Everything they did was well planned and executed. I thought Valley Radiologists did a professional job and took good care of me. Special thanks to Katrina and Josh.

    I had X-rays 7/29/2024 that was a Monday and by Friday they had not read them. Had to make some…read morecalls to them and they said they were backed up with the doctor that reads the x-rays. She recommended that my service provider has to call them back and say there is a stat on reading those x-rays. I was really hurting. I needed explanation as to my cause of pain. My PA after they read the x-rays that really didn't show anything wrong with my cervical area. She then ordered an MRI. Another week went by and then I was able to get an MRI and then I knew where I was at.

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    Valley Radiologists - Camino Del Sol - Happy 4th!

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    Valley Radiologists - Camino Del Sol - Front Desk

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    Waiting Room

    Bestcare Internal Medicine

    Bestcare Internal Medicine

    2.6(23 reviews)
    1.6 mi

    It has always been a challenge at this office. If you have a real cold and need an antibiotic, you…read moreget "WE have no openings for 2 weeks, that's the soonest". This is the receptionist and has been that way for years, so go to Urgent Care or CVS. CVS gets made your doctor's office won't see you for a cold and they tell you about it as well. Catherine is not there anymore and that was my choice. She is/was a true professional health care provider. They wouldn't say if she was coming back, just "She's be gone a while. At least a couple months now". If you have BHRT and ned a wellness check up for the year find a new provider, go elsewhere. They are arrogant and not professional right down to the nasty CNA in the back. She speaks to you like you're a dumb dog. She even spoke to Catherine that way on one visit. This is not appropriate. But they are good at just filling prescriptions, and that takes no work at all. 10 minutes or less. Oh, be careful! They have an Dr-MD who likes to charge when you come but are late due to the intense traffic buildups in this over priced and under served West Valley region. Look around, Peoria, Glendale....

    Beyond rude!!!! I…read morereceived an email stating that there would be $150 cancellation fee if I didn't show up early to an appointment - which is outside of the billing requirements with BCBS. The email says " there is a $150 cancellation fee for new patients who do not show up at least 30 minutes early". WTH!! I called to get clarification on the appointment time because I'm a new patient - so shouldn't my appointment time some of that and because I am working - with only 45 minutes drive time prior to appointment. Perhaps I could move the appointment later? I have never spoken to somebody somebody with such a bad attitude before. So I decided to cancel the appointment. And when she said " why" I explained that overcharging for late shows and not clarifying appointment times isn't something I can do, she responded "ok..." and while she hung up I heard her say "stupid bitc***" Horrific! Edited to add - I'm glad I dodged a bullet! Magdalena who is gaslighting the patient experiences is the dr's daughter and practice manager - gross! Nepotism in healthcare that prevents feedback to providers is negligent to patients. So gross!

    Banner Health Center - Medical Imaging

    Banner Health Center - Medical Imaging

    1.3(3 reviews)
    1.8 mi

    Radiologist Dr. Wang missed an obvious 4mm urethral stone (calcification) on my CT scan, despite…read morethe order indication being for urinary symptoms. It was exactly where much of my pain was, and this stone wasn't moving. I tried to ask the staff to get the radiologist to take a second look, but I was told that the requesting doctor would need to put the indication on the order. But wasn't that already done? This is gross negligence on the part of the radiologist. What if I had been some poor old guy without the technical know-how to figure this stuff out? What if I didn't have the persistence and patience needed to get a second opinion from this kafkaesque disaster that is our medical system? Might have been suffering for the rest of my life, with added complications to boot. I was considering giving an extra star for the wait time being quick, but it doesn't make up for the amount of time I had to waste with the wild goose chase of finding out what that unreported artifact was at the site of the symptoms. Five thumbs down.

    This is a followup to communication we have attempted to resolve this issue with…read morebhcorpsocialresponseteam@bannerhealth.com since last December. On October 24, 2018 my husband had a colonoscopy at Banner Surgical Center, 14416 W Meeker, Sun City West. When confirming the arrangements he specifically asked that the Anesthesia services be provided by an IN-NETWORK provider. In November we received a notice from his insurance company that the Anesthesia provider, BARKAI, PLLC was not in network and we would be responsible for the $3,000 charges. We have been told by email from bhsocialresponseteam that the issue was forwarded to billing department. Meanwhile, my husband's credit rating has dropped 50 points and we are still being billed for these charges.

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    Banner Health Center - Medical Imaging
    Banner Health Center - Medical Imaging

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    Unique Ultrasound Surprise - ultrasoundimagingcenters - Updated August 2026

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