Took this flight on a whim because it was the cheapest NY to Seoul for the day we needed. New plane…read more(we checked) which was clean and had good lighting. EXTREME leg room. Only downside was that entertainment was primarily in Korean, but we planned ahead so this wasn't an issue for us (we're a cat). Meals were decent (for airline meals - beef and veggies and pork and rice). Talked about how we wish we flew them on the way home. We don't really get the budget but professional service airline schtick but eh, it was pretty lux for economy for us.

I was on a flight YP131 from Incheon, Korea, to Newark on August 15th. I got sick a few days after…read moreI arrived in Newark because one flight attendant on this flight was ill; she was the only one wearing a face mask and coughing. I'm 100% sure I caught it from her because I didn't go anywhere during the weekend since I got back on Friday. If you work in the service industry, there's a simple rule: if you are sick, stay home. Obviously, this airline doesn't care about its passengers. They allowed an ill flight attendant to work a 15-hour flight. What a shame. A week later, I'm still not 100%

Looking for flights from the New York City's Manhattan area (Financial district), there are a few…read moreairports nearby like JFK, EWR, LaGuardia. I decided to book a flight, recently, with JetBlue on a nonstop flight from Newark Liberty International Airport to Orlando International Airport, and it was a great experience! It was my first time flying out of Newark Liberty, and I booked the late night nonstop flight departing around 9:00 PM because I needed to get to Orlando for race day packet pickup for the RunDisney Springtime Surprise 2026 race. It worked out perfectly, but I did get to the hotel around 1:30 A.M though! There were a lot of open seats available on the flight! Having some extra space on a late night trip made the journey much more comfortable and relaxed! Boarding was smooth and fast! The service was also fantastic. The flight attendants were friendly, and attentive throughout the flight, even though it was a later departure! The flight itself was smooth, and before I knew it, I was arriving in Orlando Florida! This was an excellent JetBlue experience. Comfortable flight, plenty of open seats, great service, and the convenience of a nonstop route from Newark to Orlando. I would definitely book this route again in the future and look for potential flights into EWR from Las Vegas!

Two stars as my flight from Rochester to Puerto Plata was uneventful and as expected. My issue…read morearises from the fact that on my departure date from puerto plata, I received a text and email at 7am when my flight was scheduled to leave at 3:30, depart the hotel at noon that flights were canceled due to north east weather. Thunderstorms had been bad in the area. I get that things happen but Jet Blue did not handle this properly. Their instructions were to go to the app and book other flights. There was a flight the following day and Monday. But then the app went glitchy and would only show a white screen. The website did the same thing. Eventually I did get another email that said no flights were available but they'd keep looking to rebook until August 11th but if we could find other flights then to cancel and they would provide a full refund. We had to do that because there was no way I was staying in the Dominican another 5 days. The issue is that JetBlue was the only airline canceling the number of flights they did. Other airlines were still flying into JFK. Yes, safety first. But I waited hours for JetBlue to call me when their screens were white and glitchy as they were not prepared to handle the site traffic after their mass cancellations. No time during my call did the agent say,"yeah, no flights are available for the next week for your departure. Just hang in there. We are going to add additional flights. But in meantime, why don't you go check with the hotel to see if they have room for another day?" No, we ended up spending an additional $1500 on flights on copa air that flew to Toronto and then had to get a hotel there and rent a car in the morning and drive to Rochester. Jet Blue's entire handling of this was so inadequate and rookie level. Also, the agent did send me a reimbursement request form but their rules to it are insane. No accountability and they only reimburse in travel points. No accountability for the chaos they caused. I get flights get canceled. Their resolution and response time in that scenario on 8/8 was completely unprofessional, inadequate, and amateur level. Two stars because at least departure was smooth. Do better Jet Blue.

The experience was definitely worse than that on other airlines like Delta, but given how cheap the…read moreticket was, I guess I couldn't really complain. A few things to note if you're going for Spirit Airlines: - Even water cost money! Bring a water bottle with you and full it up before boarding. - Download a movie or bring a book to read. They don't provide any form of entertainment during the flight. - The seats do NOT recline. I regretted doing an overnight flight. I thought I could sleep on the plane, but it was so uncomfortable, I couldn't really sleep. I feel like I'd be fine on a daytime flight though. - Delays are pretty likely. Mine was initially delayed for 20 minutes and in the end, an hour. It could be troublesome if it's an connecting flight and you might miss the next one. If they have super cheap tickets again, I'd probably choose them, except for overnight flights.

Absolutely horrendous!! Service is awful, slow and always unprofessional. They just don't care…read moreabout customer service.

Been awhile since I flew Delta Terminal A Newark airport…read more Well arrived 3 am for 6am flight to Japan and other airline check-ins are open.... Line already started and the Delta employees show up 415 am.... Unless it has changed I thought show time was 3 hours for international and 2 hour for domestic flights. We showed up early since the gov shutdown and issues with the air traffic controllers... so does that mean the check-in section can be even more lazy and who's up when they want? Please let me know if I am wrong about the show times for international and domestic flights.

The flight was roomy, clean, and comfortable; and there was a TV screen to watch movies and play…read moregames even though it was an hour and a half flight.

Absolutely love AA... Don't always have the best experience, but I do fly weekly and have flown…read morenearly all domestic (and many int'l) brands throughout my many years and AA overall is my selection. Quite tired of all the negative reviews, mostly from inexperience, non-business travels who are very inflexible and/or have no clue how to schedule connecting flights or ow to properly pack or what to expect when utilizing air travel, which are 99% of the 1 or 2 star reviews for most any airline, especially the extremely large ones like AA. My experience isn't inline with these negative reviews and I use AA weekly. 95% of the experience is very positive, mostly ontime, comfy, and professional. Highly recommend AA!

American Airlines Newark check-in staff this morning around 4:15 AM were extremely rude and…read moreunprofessional. The entire customer service experience was nasty from the beginning. What really bothered me was seeing a Spanish-speaking passenger struggle because he didn't speak much English, and the staff showed little patience or professionalism. It honestly came across as dismissive and discriminatory instead of helpful. To make matters worse, the flight attendants were not pleasant either and carried attitude throughout the flight. I'm currently connecting in Dallas and hoping the next flight experience is completely different because so far this has been unacceptable customer service. Do better, American Airlines. Side note I wish I could give zero stars.

What a a great deal, great flight, and great staff…read more This flight was from LMM to EWR and it was 4 hours of smooth sailing. We purchased the seats three rows back from the entrance door where the middle seat can't be purchased so we could have all three seats to ourselves months in advance and got a great deal. The seats were pretty comfy and there was a lot of legroom compared to economy. The service was great and the pilots did a great job too. I've flown Frontier a couple times over the years but this was the best flight I've ever had with them, other than the flight from EWR to LMM. Thanks again for everything. Safe travels :)

Exhausting Experience - Missed Connections, Delays, and Zero Support…read more I missed both of my connecting flights with @FlyFrontier -- outbound and return. I booked Frontier for my NYC-LA trip from May 29 to June 5. They sold me a connecting itinerary with only 50-70 minutes between flights. That's not just tight -- it's impossible. I was supposed to fly Santa Ana Denver NYC (LGA) But my flight was delayed until I missed the connection again. So they rerouted me to Santa Ana Denver Atlanta NYC That's 3 flights with 22-hour overnight layover, just to reach the same coast. I couldn't believe No hotel. No help. No luggage. I had to: - Buy clothes - Spend on food - Pay $50+ for transport - Use 35,000 Marriott points for hotel And this happened across almost every flight I took -- delay after delay. The next day, I went to the Frontier counter at DEN to print my boarding pass and sort things out. To my shock -- I saw that a direct flight from Denver to NYC was available. I had asked for that exact flight the night before. The agent told me: "Unavailable." I begged for help. I was exhausted. The only answer I got was: "No. It's airline policy." They offered that same direct flight... for $400 more -- on top of the $495 I already paid. When I finally got to NYC, they told me to pick up my bag at LGA. At midnight I went. No staff. Just silence. Now I have to return to the airport again tomorrow, just to pick up a luggage that should've arrived with me. This isn't "low-cost" travel. It's high-cost chaos. @FlyFrontier #FrontierFail #FlyFrontier #Frontier #NeverAgain

United Airlines Customer Service**, and overall I had a good experience. My booking reference was…read more**BK-1-888-UE-5502961 *. I initially contacted the company by phone to ask about availability, pricing, and how soon a technician could visit. The booking process was fairly simple. The person I spoke with on the phone explained the basic service details and gave me an estimated time for the visit. I appreciated that the information was explained clearly instead of having to guess what was included in the service. The technician arrived around the scheduled time and first checked the AC to understand the problem. He explained what he found and discussed the repair before starting the work. I liked this approach because I knew what was going to be done rather than having the work start without any explanation. The actual service took around an hour. The technician was professional and kept the work area reasonably clean. After completing the repair, he tested the AC and explained what had been fixed. The AC was working properly when he finished, which was the main thing I was looking for. One thing I particularly liked was the communication. When I had a question about the service, I was able to contact the company and get an answer. The staff member on the phone was polite and tried to explain the process clearly. There was one area that could be improved. The waiting time was slightly longer than I originally expected, so better communication about the exact arrival time would have made the experience even better. Apart from that, I did not have any major problems with the service. The final experience was positive for me. I found the booking process straightforward, the communication helpful, and the actual service satisfactory. I also appreciated that the technician explained the work instead of simply completing it and leaving. Based on my experience, I would give **Airline Airport Services 4 out of 5 stars**. I would consider using them again if I needed the same type of service in the future. Of course, everyone's experience can be different, but based on my own visit, I was generally satisfied with the service and the way the booking and repair were handled. Overall, the main positives for me were the easy booking process, helpful communication, professional service, and the fact that the problem was resolved. With slightly better timing communication, the experience could have been even better.

United Airlines Customer Service**, and overall I had a good experience. My booking reference was…read more**BK-1-888-UP-5502961*. I initially contacted the company by phone to ask about availability, pricing, and how soon a technician could visit. The booking process was fairly simple. The person I spoke with on the phone explained the basic service details and gave me an estimated time for the visit. I appreciated that the information was explained clearly instead of having to guess what was included in the service. The technician arrived around the scheduled time and first checked the AC to understand the problem. He explained what he found and discussed the repair before starting the work. I liked this approach because I knew what was going to be done rather than having the work start without any explanation. The actual service took around an hour. The technician was professional and kept the work area reasonably clean. After completing the repair, he tested the AC and explained what had been fixed. The AC was working properly when he finished, which was the main thing I was looking for. One thing I particularly liked was the communication. When I had a question about the service, I was able to contact the company and get an answer. The staff member on the phone was polite and tried to explain the process clearly. There was one area that could be improved. The waiting time was slightly longer than I originally expected, so better communication about the exact arrival time would have made the experience even better. Apart from that, I did not have any major problems with the service. The final experience was positive for me. I found the booking process straightforward, the communication helpful, and the actual service satisfactory. I also appreciated that the technician explained the work instead of simply completing it and leaving. Based on my experience, I would give **Airline Airport Services 4 out of 5 stars**. I would consider using them again if I needed the same type of service in the future. Of course, everyone's experience can be different, but based on my own visit, I was generally satisfied with the service and the way the booking and repair were handled. Overall, the main positives for me were the easy booking process, helpful communication, professional service, and the fact that the problem was resolved. With slightly better timing communication, the experience could have been even better.

JetBlue Airways Customer Service**, and overall I had a good experience. My booking reference was…read more**BK-1-888-UE-5502961 *. I initially contacted the company by phone to ask about availability, pricing, and how soon a technician could visit. The booking process was fairly simple. The person I spoke with on the phone explained the basic service details and gave me an estimated time for the visit. I appreciated that the information was explained clearly instead of having to guess what was included in the service. The technician arrived around the scheduled time and first checked the AC to understand the problem. He explained what he found and discussed the repair before starting the work. I liked this approach because I knew what was going to be done rather than having the work start without any explanation. The actual service took around an hour. The technician was professional and kept the work area reasonably clean. After completing the repair, he tested the AC and explained what had been fixed. The AC was working properly when he finished, which was the main thing I was looking for. One thing I particularly liked was the communication. When I had a question about the service, I was able to contact the company and get an answer. The staff member on the phone was polite and tried to explain the process clearly. There was one area that could be improved. The waiting time was slightly longer than I originally expected, so better communication about the exact arrival time would have made the experience even better. Apart from that, I did not have any major problems with the service. The final experience was positive for me. I found the booking process straightforward, the communication helpful, and the actual service satisfactory. I also appreciated that the technician explained the work instead of simply completing it and leaving. Based on my experience, I would give **Airline Airport Services 4 out of 5 stars**. I would consider using them again if I needed the same type of service in the future. Of course, everyone's experience can be different, but based on my own visit, I was generally satisfied with the service and the way the booking and repair were handled. Overall, the main positives for me were the easy booking process, helpful communication, professional service, and the fact that the problem was resolved. With slightly better timing communication, the experience could have been even better.

JetBlue Airways Customer Service**, and overall I had a good experience. My booking reference was…read more**BK-1-888-UC-4628072* . I initially contacted the company by phone at to ask about availability, pricing, and how soon a technician could visit. The booking process was fairly simple. The person I spoke with on the phone explained the basic service details and gave me an estimated time for the visit. I appreciated that the information was explained clearly instead of having to guess what was included in the service. The technician arrived around the scheduled time and first checked the AC to understand the problem. He explained what he found and discussed the repair before starting the work. I liked this approach because I knew what was going to be done rather than having the work start without any explanation. The actual service took around an hour. The technician was professional and kept the work area reasonably clean. After completing the repair, he tested the AC and explained what had been fixed. The AC was working properly when he finished, which was the main thing I was looking for. One thing I particularly liked was the communication. When I had a question about the service, I was able to contact the company and get an answer. The staff member on the phone was polite and tried to explain the process clearly. There was one area that could be improved. The waiting time was slightly longer than I originally expected, so better communication about the exact arrival time would have made the experience even better. Apart from that, I did not have any major problems with the service. The final experience was positive for me. I found the booking process straightforward, the communication helpful, and the actual service satisfactory. I also appreciated that the technician explained the work instead of simply completing it and leaving. Based on my experience, I would give **Airline Airport Services 4 out of 5 stars**. I would consider using them again if I needed the same type of service in the future. Of course, everyone's experience can be different, but based on my own visit, I was generally satisfied with the service and the way the booking and repair were handled. Overall, the main positives for me were the easy booking process, helpful communication, professional service, and the fact that the problem was resolved. With slightly better timing communication, the experience could have been even better.

Air France Customer Service**, and overall I had a good experience. My booking reference was…read more**BK-1-888-CH-4628072* . I initially contacted the company by phone at to ask about availability, pricing, and how soon a technician could visit. The booking process was fairly simple. The person I spoke with on the phone explained the basic service details and gave me an estimated time for the visit. I appreciated that the information was explained clearly instead of having to guess what was included in the service. The technician arrived around the scheduled time and first checked the AC to understand the problem. He explained what he found and discussed the repair before starting the work. I liked this approach because I knew what was going to be done rather than having the work start without any explanation. The actual service took around an hour. The technician was professional and kept the work area reasonably clean. After completing the repair, he tested the AC and explained what had been fixed. The AC was working properly when he finished, which was the main thing I was looking for. One thing I particularly liked was the communication. When I had a question about the service, I was able to contact the company and get an answer. The staff member on the phone was polite and tried to explain the process clearly. There was one area that could be improved. The waiting time was slightly longer than I originally expected, so better communication about the exact arrival time would have made the experience even better. Apart from that, I did not have any major problems with the service. The final experience was positive for me. I found the booking process straightforward, the communication helpful, and the actual service satisfactory. I also appreciated that the technician explained the work instead of simply completing it and leaving. Based on my experience, I would give **Airline Airport Services 4 out of 5 stars**. I would consider using them again if I needed the same type of service in the future. Of course, everyone's experience can be different, but based on my own visit, I was generally satisfied with the service and the way the booking and repair were handled. Overall, the main positives for me were the easy booking process, helpful communication, professional service, and the fact that the problem was resolved. With slightly better timing communication, the experience could have been even better.

Air France Customer Service**, and overall I had a good experience. My booking reference was…read more**BK-1-888-UC-4628072* . I initially contacted the company by phone at to ask about availability, pricing, and how soon a technician could visit. The booking process was fairly simple. The person I spoke with on the phone explained the basic service details and gave me an estimated time for the visit. I appreciated that the information was explained clearly instead of having to guess what was included in the service. The technician arrived around the scheduled time and first checked the AC to understand the problem. He explained what he found and discussed the repair before starting the work. I liked this approach because I knew what was going to be done rather than having the work start without any explanation. The actual service took around an hour. The technician was professional and kept the work area reasonably clean. After completing the repair, he tested the AC and explained what had been fixed. The AC was working properly when he finished, which was the main thing I was looking for. One thing I particularly liked was the communication. When I had a question about the service, I was able to contact the company and get an answer. The staff member on the phone was polite and tried to explain the process clearly. There was one area that could be improved. The waiting time was slightly longer than I originally expected, so better communication about the exact arrival time would have made the experience even better. Apart from that, I did not have any major problems with the service. The final experience was positive for me. I found the booking process straightforward, the communication helpful, and the actual service satisfactory. I also appreciated that the technician explained the work instead of simply completing it and leaving. Based on my experience, I would give **Airline Airport Services 4 out of 5 stars**. I would consider using them again if I needed the same type of service in the future. Of course, everyone's experience can be different, but based on my own visit, I was generally satisfied with the service and the way the booking and repair were handled. Overall, the main positives for me were the easy booking process, helpful communication, professional service, and the fact that the problem was resolved. With slightly better timing communication, the experience could have been even better.

I had to check my bag at my last layover in Atlanta lot's of hustle and bustle, same in Newark as…read moreusual. Things generally run smoothly with things with TSA depending on the airlines and I can say the same for most everything here and usually no complaints it's just a larger airport. This time around I flew Delta and for me I'm grateful everything went smoothly even with such a short distance Gainsville to Jersey with one layover sometimes this can be frustrating but all is well and they know what they are doing. You are not going to get any personal attention like you do at the smaller airports. Newark is large and always very crowded I actually prefer Atlanta but I never spend much time in either thankfully. On my return home at Newark my flight again was on time and everything at the airport went ok. It's always a lot of chaos and I noticed that there was a lot going on from a major multi year construction as part of a massive regional modernization framework being done. All of this has made moving around a little bit more challenging in certain areas of the airport. Some of the active projects include a 3.5 billion replacement of the AirTrain system and initial upgrades for a 200 million dollar overhaul of terminal B and ongoing airfield and radar enhancements. This definitely made it a little more difficult for me as well to navigate through where I needed to go. Still grateful that Newark is only 20 minutes from my son and daughter in laws. Address: 3 Brewster Rd Newark NJ 07114 General Phone: (973)961-6000 Wheelchair accessible *** Currently under construction ***

Such a run down airport. First the escalator up to the air trains Wawa squeaking so loud and rusty…read more Then the air trains were out of service so we had to catch a bus. No lounges, very limited food options. This airport needs a makeover. The only plus is that it's easy to get through TSA.