Very poor customer service, ‍ over priced Up charged …read more Mixed up your mail, always get other people's mail always

Terrible customer service. Young girl on counter didnt want to tell me if she was open or not. I…read morebelieve i had an experience with her before and i hadnt seen her in a while and i was hoping they removed her from window. Very unwelcoming. Supervision??

Excellent service from Ms. Smith. We were able to complete our application for passports. Able to…read moreget our pictures taken too.

i live on Kelly between Stephens and Ten Mile. Our mailman Ron was reassigned to another route and…read morethe people delivering now are not doing such a good job. I am getting a lot of crap in my mail and none of my bills or notices like I used to get. I have even received mail that does not belong to me. I am wondering if my mail is being delivered to someone else. Bring Ron back.

Have you ever heard of SpeedX? I had no idea what it was when I brought this weird looking label to…read morethe post office, and it didn't scan. My daughter has started selling enclose online, and this is one of the services they use. Fortunately, The Postal Shop is able to scan packages by SpeedX. Better still, they also accept packages from UPS and FedEx. This saves me 15 minutes each way going to the closest location for those services. And, of course, they also scanned USPS packages. As an extra bonus, the shop has cool, knickknacks, and snacks. The Farmer jack supermarket chain closed down in 2007, but they have a coffee mug with the logo on it that brought back memories. See if you can find that at any post office or UPS shop. They are also open on Saturdays, which most USPS locations are not. I will definitely be coming here again for all my postal needs, regardless of what kind of label it is.

Very convenient to have one place to go for all shipping needs. I have been a few times, sometimes…read morewith questions and other times having a bad day needing to finish a tedious task. Staff is very professional and friendly, knowledgeable and offers great solutions. Prices are reasonable and it's nice to see they offer a small selection of products from local artisans. My favorite part of visiting this store are their dogs. Quiet and friendly but sweet and lovable. Dog treats are aren't required but I promise if you bring some you will have new friends.

Fast service, parking is convenient and usually available…read more Can't imagine being without this post office

I visit this post office often because it's convenient that they have a lobby that contains a…read moremachine where postage labels can be printed before the post office opens. The line can grow quickly here, however I've seen employees come from the back to move the line and get customers taken care of more quickly. I like the smiles and being greeted. They have ample parking in the front as well as on the side of the building. It's almost most crowded during the holidays.

Not sure the clerks name but she's very rude, I assumed the first time going there she was having a…read morebad day but as I continued to go she was just rude all the time to everyone. Definitely not a usps store I'll go to again

St. Clair Shores Mi. Post Office. Clerk 7. I made an error on the zip code for Hersey MI. Was…read moretold to get out of line until I had it right. I asked if she had the correct zip on her computer screen, seeing that she knew I was wrong, but she would't give that information to me. I guess she just wanted me to know who is on charge at the Shores Post Office.

The self serve area is supposed to be open until 6:30. Today I arrived at 6 o'clock and the door…read morewas locked with no one inside. It is a half hour drive here to my post office box. They are supposed to have the self serve lobby open until 6:30! Shouldn't t lock up before their open time!

Only a half mile from the IdentiGO on office for my pre-TSA processing today…read more Stopped by to grab a book of stamps to send out the last remaining Christmas cards without stamps on them. Bought a book of 20 for some extras. Parking is a bad set up, if you park along the building, your only walking path is the driveway. It's a very small post office inside. Not the warmest or friendliest of staff here at all. 20 stamps for $11.60.

I went on 11-24-25 at 9:11 a.m. and a young black man wearing glasses was very nice . Thank you,…read morefor helping me send my express package to my daughter in Chicago.

Honestly any location I go into the employees are always terrible. For example today Debbie…read moreDingleberry at the 16 mile branch showed her lack of care and respect for her profession and customers. I understand being short staffed and busy and all the other things that go into working a job. Sorry your there for a check and you have to provide service. I came to the counter kind and understanding. I did not argue when I was told I had the wrong documentation I said I would be back with the correct information. But to be honest I'll just go somewhere else because your customer service is terrible. The funny thing is in todays world the customer has the option to just go anywhere. USPS could you please start giving your employees the basic training in customer service. Such as smile or say hello to greet someone. Not next and I can't help you come back later. Go stand in that line I can't help you. No wonder nobody wants to go here. I would rather use Fed Ex or UPS.

I been extremely disappointed with usps especially this location in particular. We are an online…read moreretail store & we ship orders out weekly. When we have scheduled pickups & the mail carriers picks up the package, we immediately get a email confirming our scheduled packages has been picked up. Lately our packages are getting picked up but we are not receiving our email confirmation when usps picks up the package & then neither you or your customer can track the package while the status stays "awaiting collection" which is completely ridiculous & absolutely unacceptable. This affects our store in more than one way negatively costing now & later. I'd appreciate if you guys can speak to your male scheduled Pickup carriers to actually do their job and scan the package when picking it up otherwise don't work at USPS!!!! you should not be picking up packages and not scanning so the customer can track it. That's part of what they paid you guys for. Top it off when you call the phone number here they won't speak to you unless they have a tracking number which you paid them for only to give you an invalid one making it impossible to speak to anyone about how to fix issues they create for you!!!

The amount of times I've had to call up this office for an issue related to damaging my mailbox,…read moremisplacing my mail, or forgetting to provide our key is genuinely stupid. EVERY TIME I call for assistance, nobody is available. I have to work my way through their incompetent AI call center every other month regarding a new issue. Going in person isn't much better due to racist staff as others have already mentioned... My latest issue that's finally driven me to write out a review? Whoever delivered my mail broke our key and instead of reporting it, having my mail delivered directly, or literally any of the other smart options at their disposal, they just left the broken key in our mailbox. I can't access my mail and I'm driving myself ragged trying to get an agent (not the useless AI bot!) on the phone. I've called about 6-8 times by now with no luck. I've submitted a support request, scheduled callbacks, but haven't been able to get anyone on the phone. This is the worst service I've ever received from a post office.

terrible will drive to another location because the customer service up front is that terrible…read moreevery time I come in for no reason

You won't find a more incompetent group of people working in one building. Don't waste your time at…read morethis location. You're better off paying a little bit more at UPS. At least there it's hassle free and zero wait time. Waited over an hour in like because the two ladies working the counter needed to talk to a single customer for over 10 minutes about some stupid trip she was going on. Makes me wonder how the city of Centerline hasn't complained enough to get these old hags fired and get some deserving youth who's appreciate and excel at the job in there. CLEAN HOUSE!