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    2.2 (13 reviews)
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    Sterling Heights Post Office - Passport application

    Sterling Heights Post Office

    1.9(47 reviews)
    0.0 mi

    I went to the Sterling Heights location on 11-24-25 at 9:11 a.m. there were three clerks working. A…read moretall light skinned black man provided me me with excellent service. I had to send a express package to my daughter in Chicago and he was great. The other clerks were also courteous to the customer's next to me in line. Thank you, young man for helping me.

    The amount of times I've had to call up this office for an issue related to damaging my mailbox,…read moremisplacing my mail, or forgetting to provide our key is genuinely stupid. EVERY TIME I call for assistance, nobody is available. I have to work my way through their incompetent AI call center every other month regarding a new issue. Going in person isn't much better due to racist staff as others have already mentioned... My latest issue that's finally driven me to write out a review? Whoever delivered my mail broke our key and instead of reporting it, having my mail delivered directly, or literally any of the other smart options at their disposal, they just left the broken key in our mailbox. I can't access my mail and I'm driving myself ragged trying to get an agent (not the useless AI bot!) on the phone. I've called about 6-8 times by now with no luck. I've submitted a support request, scheduled callbacks, but haven't been able to get anyone on the phone. This is the worst service I've ever received from a post office.

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    Sterling Heights Post Office - This place is a joke and unprofessional. They have their cars everywhere and I can't even leave bc of the blind spot

    This place is a joke and unprofessional. They have their cars everywhere and I can't even leave bc of the blind spot

    Sterling Heights Post Office - One of the worst post offices I've encountered.

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    One of the worst post offices I've encountered.

    United States Post Office - I bought 2 half books of stamps. 10 of Love and 10 of Eugenie Clark Swimmer. = $11.60.  6/15/2022

    United States Post Office

    1.9(35 reviews)
    6.2 mi

    July 31, 2024 - Wednesday…read more Review # 484 and Updated Review from 7/16/2017 - 4 years ago I highly recommend this post office whether you live in Shelby Township where it is located or any other city nearby. I've checked in 45 times according to Yelp when I need to mail cards, or packages to relatives and friends in other cities or states. I usually stop on my way to the cemetery when in route to Rochester Hills so it is very convenient for Me. My many photos attached show the reason still to rate 5 stars as in 2017. There are rotating employees working at the 3 counters every time I visit for stamps or mailing packages or envelopes. They are efficient and polite and take their time to service my needs. The counters, floors, self serve mailing areas are always clean and clutter free along with stocked mailing supplies! There are handicap access parking spots and a push button to enter the Post Office if you are disabled or if you are carrying packages to mail. In the lobby are post office boxes to rent for a fee and with key accessible. This location assists for passports and pick up of your held mail ftom vacation and large packages too. This location is at 7755 22 Mile Rd., Shelby Township, 48317 Phone: (800) 275-8777 Hours: Monday - Friday 8:30 AM to 6:00 PM Saturday 8:30 AM to 2:00 PM Sunday - Closed They also have a Drive -Up Mail Box for speedy drop in which is helpful due to weather conditions in Michigan! :-) Happy & Pleased To Review this Location Again With 5 Stars! SpecialK - Karen

    The kid with black and red hair took his break with a line of ppl out the door. Your telling me he…read morecouldn't have waited until the slow time to do that? Horrible work ethic

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    United States Post Office - Always Very Clean and Organized Inside On Friday 6/7/2024

    Always Very Clean and Organized Inside On Friday 6/7/2024

    United States Post Office - Parking lot is empty on a Monday morning at 7:30, as I walk in to drop off my Christmas cards.  12/19/2022

    Parking lot is empty on a Monday morning at 7:30, as I walk in to drop off my Christmas cards. 12/19/2022

    United States Post Office - Flags at this post office are flying half-staff. 1/28/2025

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    Flags at this post office are flying half-staff. 1/28/2025

    USPS - postoffices - Updated May 2026

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