I've used the St. Clair Shores post office for over 30 years. Today I had the most upsetting…read moreexperience. I went to mail coupons to a military base in Germany that my church collected, cut out and sorted for them to use. I've only mailed them once and forgot which mailing pouch or box that I sent the first batch in. I mentioned to the clerk all this information. She asked for the zip code and I showed her the Customs Declaration form with the information. I said that I have 2 Ziploc bags that I'd like to send together. She then pushed all my things over to the side and proceeded to help the next customer. I asked her if someone was going to help me, and she replied,"You're not ready." I only asked one more question about what to use to send the coupons and she pointed across the room and said, "Get a box from there." and that was it! I was so stunned that I just collected my things and said I'd go to another post office. She just said, "Yes, you do that." I tried calling the office from my car in the parking lot but no one ever answered, nor was there a way to leave a message. I'm sorry that I didn't stay put and demand to see a supervisor right then on the spot to take care of this because I doubt anything will be done to fix this problem. I am now home - with all my coupons for the military servicemen and women in Ansbach, Germany - fuming that I didn't accomplish getting this package out today! There was absolutely no care or consideration provided by the clerk. She is a poor example of the United States Postal Service.

Not sure the clerks name but she's very rude, I assumed the first time going there she was having a…read morebad day but as I continued to go she was just rude all the time to everyone. Definitely not a usps store I'll go to again

Very poor customer service, ‍ over priced Up charged …read more Mixed up your mail, always get other people's mail always

Terrible customer service. Young girl on counter didnt want to tell me if she was open or not. I…read morebelieve i had an experience with her before and i hadnt seen her in a while and i was hoping they removed her from window. Very unwelcoming. Supervision??

Excellent service from Ms. Smith. We were able to complete our application for passports. Able to…read moreget our pictures taken too.

i live on Kelly between Stephens and Ten Mile. Our mailman Ron was reassigned to another route and…read morethe people delivering now are not doing such a good job. I am getting a lot of crap in my mail and none of my bills or notices like I used to get. I have even received mail that does not belong to me. I am wondering if my mail is being delivered to someone else. Bring Ron back.

RUDE, DISMISSIVE & inefficient. there is only one employee working at all times which is very slow…read more They are extremely dismissive. I will never go to this post office again.

There is never anyone working. Purposely slow. 25 people in line and only 1 worker. Ridiculous!read more

4 people were waiting for me and I was the only one in line! Call it luck but they were awesome…read moreand helpful - right away!! Super good visit.

Called this morning to find out why somehow I'm now a "business" and how you can say attempted when…read moreI was on my porch when your mail person barreled down a residential street doing 60mph right before stating I was "closed" and sure nuff.. though opened at 8:30 recording says they are closed Even called the 800 number.. after so many calls to complain a hack for folks tired of it say BUSINESS ACCOUNT when asked and they want that money so no issues getting someone right away I'm going to take this to the media now get all the ring cams on my street so we can see yall playing nascar on a surface street in a mail van

Very convenient to have one place to go for all shipping needs. I have been a few times, sometimes…read morewith questions and other times having a bad day needing to finish a tedious task. Staff is very professional and friendly, knowledgeable and offers great solutions. Prices are reasonable and it's nice to see they offer a small selection of products from local artisans. My favorite part of visiting this store are their dogs. Quiet and friendly but sweet and lovable. Dog treats are aren't required but I promise if you bring some you will have new friends.

Very professional and knowledgeable staff. Everybody at this location is always very helpful and…read morefriendly. Much better than dealing with the post office.

The employees are always fast, knowledgeable, and friendly at the Fraser post office.read more

The Roseville post office, which I love, is apparently also becoming the favorite of other people…read more It's not unusual to go in there and see gigantic lines. That was the case today, so I decided to try a different post office. Fraser post office to the rescue! They are tiny, and out-of-the-way, which really helps in this particular case. And, the lady behind the counter could not have been more friendly. She had no problem scanning the 18 packages I brought in, and we had a nice conversation as she did so. I think I may have found a new favorite post office.

I arrived at this location around 1:10pm. There's a sign and a Post-it note on the locked door…read more Apparently they were on a break until 1:30. I left because there's no way I wanted to wait for 20 minutes. Sad that USPS has gone down the tubes.

Mail carrier marked my package as requested to be held when I did not do that and now I have no…read moreidea where the hell to get my package.

The self serve area is supposed to be open until 6:30. Today I arrived at 6 o'clock and the door…read morewas locked with no one inside. It is a half hour drive here to my post office box. They are supposed to have the self serve lobby open until 6:30! Shouldn't t lock up before their open time!

Only a half mile from the IdentiGO on office for my pre-TSA processing today…read more Stopped by to grab a book of stamps to send out the last remaining Christmas cards without stamps on them. Bought a book of 20 for some extras. Parking is a bad set up, if you park along the building, your only walking path is the driveway. It's a very small post office inside. Not the warmest or friendliest of staff here at all. 20 stamps for $11.60.