July 31, 2024 - Wednesday…read more Review # 484 and Updated Review from 7/16/2017 - 4 years ago I highly recommend this post office whether you live in Shelby Township where it is located or any other city nearby. I've checked in 45 times according to Yelp when I need to mail cards, or packages to relatives and friends in other cities or states. I usually stop on my way to the cemetery when in route to Rochester Hills so it is very convenient for Me. My many photos attached show the reason still to rate 5 stars as in 2017. There are rotating employees working at the 3 counters every time I visit for stamps or mailing packages or envelopes. They are efficient and polite and take their time to service my needs. The counters, floors, self serve mailing areas are always clean and clutter free along with stocked mailing supplies! There are handicap access parking spots and a push button to enter the Post Office if you are disabled or if you are carrying packages to mail. In the lobby are post office boxes to rent for a fee and with key accessible. This location assists for passports and pick up of your held mail ftom vacation and large packages too. This location is at 7755 22 Mile Rd., Shelby Township, 48317 Phone: (800) 275-8777 Hours: Monday - Friday 8:30 AM to 6:00 PM Saturday 8:30 AM to 2:00 PM Sunday - Closed They also have a Drive -Up Mail Box for speedy drop in which is helpful due to weather conditions in Michigan! :-) Happy & Pleased To Review this Location Again With 5 Stars! SpecialK - Karen

I have a passport appt , I arrive on time and the clerk refuse saying she sent a message cancelling…read morewhich we did not receive . Is not the first time this woman treat us this way allegedly because I spoke Spanish .

I arrived at this location around 1:10pm. There's a sign and a Post-it note on the locked door…read more Apparently they were on a break until 1:30. I left because there's no way I wanted to wait for 20 minutes. Sad that USPS has gone down the tubes.

Mail carrier marked my package as requested to be held when I did not do that and now I have no…read moreidea where the hell to get my package.

I went on 11-24-25 at 9:11 a.m. and a young black man wearing glasses was very nice . Thank you,…read morefor helping me send my express package to my daughter in Chicago.

Honestly any location I go into the employees are always terrible. For example today Debbie…read moreDingleberry at the 16 mile branch showed her lack of care and respect for her profession and customers. I understand being short staffed and busy and all the other things that go into working a job. Sorry your there for a check and you have to provide service. I came to the counter kind and understanding. I did not argue when I was told I had the wrong documentation I said I would be back with the correct information. But to be honest I'll just go somewhere else because your customer service is terrible. The funny thing is in todays world the customer has the option to just go anywhere. USPS could you please start giving your employees the basic training in customer service. Such as smile or say hello to greet someone. Not next and I can't help you come back later. Go stand in that line I can't help you. No wonder nobody wants to go here. I would rather use Fed Ex or UPS.

I visited this library back in February, the staff were so pleasant and courteous while I was just…read morewasting time. But in the meantime, I came across a magazine that I had not ever seen on the West coast, the International Association of Police Chiefs (IACP) magazine. Very interesting, as an international affairs and legal scholar our fields prosper with our associations, conferences, and ample opportunities to network/grow.

The staff is the most helpful of any library I've been to. Unfortunately, the space is incredibly…read moresmall. We are talking, one small room. Couldn't we do at least a little better?

its Friday at 10 am, I have been calling on and off for 2 house. Picks up, says I will be…read moretransferred to operator and it rings then goes to busy signal, every time. I need to pick up a package with medicine I need today

a post office that doesnt print shipping labels from qr codes? depop sellers do NOT ship here!!!read more

I been extremely disappointed with usps especially this location in particular. We are an online…read moreretail store & we ship orders out weekly. When we have scheduled pickups & the mail carriers picks up the package, we immediately get a email confirming our scheduled packages has been picked up. Lately our packages are getting picked up but we are not receiving our email confirmation when usps picks up the package & then neither you or your customer can track the package while the status stays "awaiting collection" which is completely ridiculous & absolutely unacceptable. This affects our store in more than one way negatively costing now & later. I'd appreciate if you guys can speak to your male scheduled Pickup carriers to actually do their job and scan the package when picking it up otherwise don't work at USPS!!!! you should not be picking up packages and not scanning so the customer can track it. That's part of what they paid you guys for. Top it off when you call the phone number here they won't speak to you unless they have a tracking number which you paid them for only to give you an invalid one making it impossible to speak to anyone about how to fix issues they create for you!!!

The amount of times I've had to call up this office for an issue related to damaging my mailbox,…read moremisplacing my mail, or forgetting to provide our key is genuinely stupid. EVERY TIME I call for assistance, nobody is available. I have to work my way through their incompetent AI call center every other month regarding a new issue. Going in person isn't much better due to racist staff as others have already mentioned... My latest issue that's finally driven me to write out a review? Whoever delivered my mail broke our key and instead of reporting it, having my mail delivered directly, or literally any of the other smart options at their disposal, they just left the broken key in our mailbox. I can't access my mail and I'm driving myself ragged trying to get an agent (not the useless AI bot!) on the phone. I've called about 6-8 times by now with no luck. I've submitted a support request, scheduled callbacks, but haven't been able to get anyone on the phone. This is the worst service I've ever received from a post office.

Looked at the reviews after my first experience in this store as I was shocked at how…read moreunprofessional the staff was. Disappointing as this location is very convenient for me, but I will not be returning. If you have options, go elsewhere or be prepared to deal with difficult associates who will be condescending to you and anything but helpful.

I've been to the store multiple times and honestly cannot agree more with the other reviews on how…read morerude the employees are. However one does stand out he is the older gentleman, gray hair and shorter. I truly hope he's not the owner because if he is, he shouldn't be in business. They are out to get your money in anyway tape, box whatever it is. I wish I would've read the reviews before I started using this store because I would've never gone in there. Do not trust the employees, if you don't wanna deal with rude people, skip this UPS and head to Washington. You shouldn't be in business or have a job if you don't want to work with the public.

Very rude, I am 5'0" 100lbs I had to return something for my work and the box wasn't heavy just…read morelarge and was having a hard time carrying because of the size and shape. I walked up to the door and there were no customers in the store. There were two people working and one was on the phone and didn't see me, but the other person working (which I believe was the owner) stood there watching me try to open the door. Thankfully, a very nice man from the store next to them walked out and saw me and opened the door for me. I thought ok, I walked up to the counter and set the box down with the label on top so it was easy to scan. He then scans the label and then tells me to pick it up and carry it to the back end of the counter which was back behind him. Then just stood there watching me struggle and handed me my return receipt as I was walking out. Will never go there again, I will make sure our business spends their money at other locations.

We had to mail a small box and I wanted it to get to the recipient in a reasonable amount of time…read more Since the mail in our area sometimes moves like a snail, I gave UPS a try. We took the package in on a Saturday and by Monday, the recipient was thanking us for it. Now that's what I call fast service. My husband was the one to take the package into the store as I waited in the car. I watched several customers walk in and out, so they were doing a brisk business and seemed to be keeping up with the flow of customer traffic. It took a total of 8 minutes, so not bad at all. With the Clinton Township Post Office within walking distance, I'll definitely keep using UPS when I can. Why? The lines at the post office are often times long and the mail can be sporadic as far as how long it takes to arrive at it's addressed destination. With the surprising two day delivery that was made by UPS, they won me over. With the additional services they provide, I'll keep returning.