Our house is almost 30 years old and we finally decided to replace the windows with more energy…read moreefficient and easier to clean (fold in) ones. We spoke to a different company first that offered microfiber windows, for all the windows and doors we have in the house, that would cost us almost $100k. We simply can't justify that kind of cost on windows and feel the return on investment doesn't make any sense, so we talked to Universal Windows. Their windows are vinyl and therefore cheaper and a lot more manageable. At the end, the cost was about 1/2 of the other company and we are happy with the quality and installation. Their windows are beautiful and easy to operate. Granted they are new and time will tell, but so far so good.

I had a very frustrating experience with this company. First, we waited over a month and a half to…read morereceive a tax ID number, which delayed our ability to file our taxes. For something so time-sensitive, that kind of delay is unacceptable. On top of that, after all the waiting, we were then told that our windows do not qualify for the rebate that was discussed earlier in the process. This was extremely disappointing and feels misleading, as this information should have been clearly communicated upfront before we moved forward. The lack of timely service and clear communication made this a stressful experience. I would strongly recommend that others get everything in writing and confirmed before committing, as this process did not go as promised.

We had a very poor experience with another company when researching windows and installation and…read morewere a bit cynical of contacting another business. However, the process of obtaining a quote was indeed as easy as Zen Windows website makes it out to be; check out their website and watch the videos. I completed their form with the number of windows, approximate size and the requirement that the windows must meet a minimum efficiency. A reply was quick and thorough and above all easily understood and answers to questions were immediate. Dennis provided all the information needed should a permit have been required. Once accepted, Kevin came out within a few days to take specific measurements needed for ordering the windows. Within just over a month, we received a call asking if the installation could take place within 48 hours as they had an opening. Ed, Jimmy and Daryl were the installation crew who arrived promptly and you could not ask for a more conscientious and professional team. They seemed to get along and worked well with each other. Care was taken to protect floors and carpet, the installation and operation of the windows was explained, and clean up was meticulous. I had planned to shampoo my carpets after they were finished and Daryl did such a good job of cleaning up the floors I did not have to vacuum first! We had 6 windows replaced and opted for the Endure EN600 series double hung, Energy Star Certified windows. These windows were installed on a warm day in rooms that get the afternoon sun and it was immediately apparent that the sun gain was much lower than the previous windows. The wind is gusting today and there are no drafts! The total cost was a bit above some of the other estimates but after our previous experiences as well as the ease of the ordering process, the personable and professional installers- much less the quality of the windows- it has been well worth it.

Dennis and Rhonda were quick and fully responsive to my questions and made the whole purchasing and…read morescheduling process very easy. Their seasoned installers were very professional, prompt, and respectful of our home. They worked hard to replace our entire two story home in one day before bad weather was supposed to hit the next day. We feel like we got a great product that will last for many decades which also has a great warranty. I would definitely recommend them to anyone wanting the best customer service and no pressure sales with a great buying experience.

O stars for this product. Overpriced junk. They leak. Moisture forms and freezes to ice on windows…read moreduring winter. I have to put plastic up every winter. Customer service is a joke. Hang no drapes or blinds in the bedroom?????

I too bought these awful windows have had a problem with them ever since the sales reps do pressure…read moreyou when I told him I wanted just an estimate he said I was wasting his time they show you some really nice windows that you can't afford he just said we will sell you the Vinal I being a sucker bought them they didn't come with a handle to open the when I complained they screwed on one that didn't work they said you can open them by pressing on the glass then push until opened this is very hard to do the locks don't work and this is just a few of the problems Stay away from Anderson

Reasonable prices and quality craftsmanship. Restored an antique rocker for me and did a good job.read more

From the owner: We will beat any competition price guaranteed and if your not satisfied Money back!read more

This review will touch on several aspects of my experience there:…read moreWhen I entered the store, there was one woman at her desk behind the counter. She got up and I explained to her what I needed: All I needed was a small pane of glass, 4 x 13 inches. I had brought a sample glass, which I asked them to replicate, but!!! to just make the new one 1/8 " slimmer than the original, along the 13 inch side. After I had told her all of that, she said that she was not the one who needed to know, but that she needed to call a technician from the back. However, before she could do that, I needed to pay: $ 9.72 for the little pane of glass...OK, no problem... I need it! I tended her my credit card. She refused it, saying they only take cash under 20 $. Well, my car was parked a little stretch away, since they don't have a parking lot. I said to her that while I was getting the cash from my car, she could maybe have them cut the glass, to save time?? NO, not possible. First pay, then service... was her answer. I walked out to get my purse, returned and paid in cash. Then she called a technician from the back. The elderly employee took notes on a pad, of what I wanted, then proceeded to the back of the place, where they manufacture the orders. The female employee pointed me to the exit door and told me to go to the side of the building where there is another door, and this is where they would hand me the new glass pane. So I am standing outside, in the sweltering heat (100 F that day!)... with the brick wall and the sidewalk reflecting the heat at me, no shade tree... and sweating, waiting... after about 15 minutes, I got my glass pane. I checked it and it was exactly the size of the original, not 1/8" narrower! Return inside, explain what's wrong... repeat of the first part... waiting... another technician comes back and hands me the new pane: it is 1/8" shorter now, not 1/8" narrower! Reclamation on my part. They go back and do it again....now the new version is 1/8" shorter AND 1/8" narrower.... somebody help me!!! Next round and finally, I get the correct size pane. At that point, I could not refrain from making a comment to the front employee about how this experience was anything but customer friendly to me. She took offense at that! No "sorry" no nothing! I will make sure to never even accidentally step into that store again. There is another glass cutting store about 2 blocks further down. I'll go there next time.

It seems I am not alone in this post. The customer service is HORRIBLE! I needed a double pane…read morewindow replaced. When I dropped my window off, I explained that I work and would be getting there right before 4pm to pick it up. The lady said "That's no problem! We are open till 4." I started calling at 340 to tell them I was on my way, no answer. Then when I got there at 3:54pm, EVERYONE was gone! So, I went back the next morning and explained what happened. The guy laughed and said "Guess they dipped out early on ya!" and laughed again. As a paying customer, that is not funny. I wasted my time leaving early from work to pick it up and had to go into work late the next day to actually get the window I had already paid for. From now on, I will be going anywhere but here! Hopefully someone looking for a repair will seek out reviews and chose to go somewhere else too! They do not deserve your business!

Professionalism from start to finish.Their sales guy was easily the most knowledgable of all the…read morevendors we met with. The price given was reasonable and the estimated time window was better than most (if not all) competitors. Windows arrived on time and the installers did a great job. If you're looking for good quality, good value, and a professional company then look no further. Would recommend!

I would give 0 stars if I could. We had windows and a sliding door installed months ago. Upon…read moreinstall the lock on the door was damaged. The service guys apparently ordered a new one and it's been a nightmare. This was in January, part is expected in May and we still can't get customer service to call us back - mind you it's June! I would NOT recommend this company to my worst enemy. No one should use Window Nation. If this review keeps one person from going through this it's worth it. Spend your time and money buying from a company that stands behind their product. It's NOT Window Nation.

After searching for the right company within our budget we chose Viviano's, and I am so glad we…read moredid! The crew was so professional, polite and respectful of our property. We are so please with the entire process and our windows look amazing! Thank you to Mark and his crew! John and Sherry Walker

So happy with my new windows, didn't think I'd be able to keep the mid century look of the house,…read morebut Virginia at Viviano Windows had a genius design. Eddie and his crew did an expert installation very professional and great clean up inside and out! Wouldn't have known they were here except the beautiful new windows they installed. The price was very affordable and the Sunrise High performance thermal windows look nice and slick. Not like bulky vinyl windows.

Service was fast and easy I only needed one window pane replaced. Was surprised they came out just…read morefor that. Pricing was high but that's what you can expect these days. It was a lot cheaper than replacing an entire window or multiple windows as some companies only come out if you buy a whole new set. Window pane still holds.

From the owner: SkyView Glass was established in 1989 and as a locally owned and operated family business, we’re…read morededicated to serving the great state of Missouri. We specialize in window replacement, commercial glass, window repair, window board ups, residential glass, storefront glass, and exterior doors. We strive to be fairly priced while providing exceptional service. Give us a call today for any of your glass needs.