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    Universal Drain Cleaning

    3.4 (7 reviews)
    Open Open 24 hours

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    5 months ago

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    3 months ago

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    8 months ago

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    5 months ago

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    1 year ago

    Overpriced for the service I received. Contentious customer service. Go elsewhere. --------///////-------///:/:------///:

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    2 years ago

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    NJ Home Maintenance Services

    NJ Home Maintenance Services

    4.8
    (68 reviews)

    I used to use Ned Stevens for seasonal gutter cleaning. Those guys used to try to sell me new…read moregutters every time they came out. Eventually I was like "you sold me all new gutters 6 months ago! How could I need them again?!" They were like "uhh, we sold you new ones 6 months ago?" So I switched to NJHMS and have used them for the last several years. They never try to up-sell me new gutters. They come out 4x a year, notify me before and after, the gutters are clean and rarely tell me that I need a small repair. The prices for cleaning and repair are very reasonable. Their home office contact, Doreen, is very professional and efficient. I couldn't be happier.

    My home is basically surrounded by trees. I was requiring gutter cleaning about every other month…read moreso I decided to do something about it. I'd gone online and read numerous horror stories about companies that rip people off on gutter guards but I needed them desperately so I decided to bite the bullet. I called NJ Home Maintenance and scheduled an appointment for an appointment. A few short days later they arrived at the house for the estimate. They dropped off a few samples along with an explanation sheet explaining the benefits of each. I was rather surprised by the price which I consider to be more than fair. I hired them on the spot and could not be more pleased. The work performed, punctuality and communication were all without parallel. Speaking as someone who is very meticulous with the maintenance of their home, I can recommend them without reservation. Kudos much thanks.

    Zoom Drain

    Zoom Drain

    4.0
    (24 reviews)

    They advertise 24 hour emergency service but never responded to me. I called about a leak and the…read morewoman who answered took my name and number and said she would send it to the technician and he would call me, but I never got a phone call. Apparently, the only thing that got their attention was the negative review I left on Google. A got a response and was asked to call them, which I did. I called 3 times and they didn't answer...then someone calls back and transferred me to the "owner". He admits that there was a problem with communication and the tech never got my message. But he seems annoyed that I left a negative review and implies that I'm being unreasonable because he saw my history of reviews on Google and I have "high expectations". I am a customer and the customer is the reason why businesses thrive so to imply that a customer shouldn't have high expectations when you advertise "quality" service and the customer is paying their hard earned money is absurd. The alleged owner apologized in a very sarcastic tone and even questioned why I would leave multiple negative reviews. Seriously? His company dropped the ball and left me high and dry during an emergency situation and they were expecting praises? The nerve! Part of being a business owner means you have to own your mistakes instead of guilt tripping the customer into thinking they are unreasonable. I didn't even have to call them back to report my experience. I thought I was doing them a favor, but to add insult to injury to the owner had the nerve to be cynical and condescending. Everything I said in my negative review was TRUE. He could not dispute the facts, yet he's annoyed with my review when his company engaged in poor service. How is that my fault? All I tried to do was give them my business. I stand by my statement that the one star review was well deserved. After talking to the inconsiderate owner though, zero stars is more appropriate.

    This team saved us from a much bigger problem. We had a sewer line back up that began flooding our…read morebasement. Kenneth arrived quickly same day and saved the day. He didn't take the quickest approach for him, but instead focused on approaches that would save us the most trouble. Would hire again!

    Universal Drain Cleaning - hydrojetting - Updated July 2026

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