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    Universal Genesis

    1.0 (1 review)
    Open • 9:00 am - 9:00 pm

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    1 year ago

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    Starling Chevrolet - 2020 Chevrolet Traverse

    Starling Chevrolet

    (73 reviews)

    South Orange Blossom Trail / OBT

    Everything from start to finish. Miguel, Ximena, and Peter were great. Knowing that a car purchase…read morecan be stressful, this was the best experience I ever had. Mark

    I had been taking my vehicle to Starling Chevrolet on S. Orange Blossom Trail for all of my service…read moreappointments, but today was the last time. Less than a year ago, I purchased a battery from them with a three-year warranty. During one of my service visits, they recommended replacing the battery, but it was never replaced. I continued bringing the vehicle in for service until the battery eventually died completely. AAA had to jump-start the vehicle, and shortly afterward I began having several electrical problems, including the OnStar module completely stopping working. At my most recent service visit, I specifically asked them to check the battery. They told me it was fine, even though my scanner was showing multiple trouble codes, including one related to low voltage. About two hours after leaving the dealership, my vehicle developed a serious electrical problem while I was working, and the electronic parking brake would not release. I had to call a mechanic, who immediately identified the battery as the problem. He installed a new battery, and the issue was resolved. But the worst part was the OnStar problem. Starling Chevrolet quoted me approximately $750 to replace the OnStar module. I researched the issue myself on YouTube and discovered that the problem was simply a blown fuse. I replaced the fuse for less than $5, and OnStar started working again. After this experience, I have lost confidence in Starling Chevrolet. I also had to spend $322 on a new battery, even though the battery I purchased from them should still have had more than two years remaining on its warranty. Being quoted $750 for a module replacement when the actual problem was a simple fuse was the final straw for me. I strongly recommend that customers carefully verify any diagnosis and recommended repair before authorizing work here. I no longer trust this dealership with my vehicle.

    U-Pull-&-Pay Orlando - Lone photo of 2006 Ford Five Hundred on UPAP website

    U-Pull-&-Pay Orlando

    (19 reviews)

    South Orange Blossom Trail / OBT, Meadow Wood

    100% recommend! I love the options of vehicles they have. All the staff are very professional and…read morehelpful. Will continue to visit and pull parts! Very easy to locate vehicles as well!

    I've been a customer here for several years. Where I come from, self-serve isn't very available…read moreand, if it is, it's an unorganized crapshoot. This yard style made finding parts fun again. The costs can be confusing. While there is a decent price list on the website, I was initially tripped up by the à la carte pricing. For example, I bought an instrument cluster bezel priced at $15.50. However, the bezel had the headlamp switch (9.95), dimmer switch (9.95), and cigarette lighter (2.99), bringing the total to $38.39. I had the choice to remove them or keep the extra parts. Pay attention to the components! Like any other business, you pay for everything that you take. If you don't know how this works, you might feel overcharged. Pros: - Large inventory - Well organized - Pricing is mostly fair - Helpful staff - Easy to use online inventory and pricing Cons: - Inventory has been refreshing much more slowly in the last year. - Website inventory isn't updated daily. Of course, cars aren't set on the weekend, but new inventory sometimes isn't published for 2 or 3 business days (this applies to Orlando; the Fort Pierce and WPB locations are punctual). - The aisles in the yard are soft, making it difficult to walk and move parts. - The yard is narrow and long. It's nearly a 1/4 mile from the parking lot to the back of the yard. - The website is barely usable on the iPad. (Edited to remove iPhone as it is fixed with the iOS 26.4 update - iPad version still sucks both in Mobile and Desktop site modes). My Wishlist: - Website updated daily (business days). - More pictures of the cars! Other yards post the six outside, two inside, and an engine compartment photo. - Improved accessibility with better aisles. I'm not talking about ramps or rails, just basic walkability. I frequent a few similar area yards and it's so much easier to use the paved yard with shopping carts! - Some shade would be amazing. - Sort out iPad formatting issue. It's a straightforward fix. Final thoughts: I will give them five stars when the online experience is upgraded so that inventory changes are promptly posted and more photos are included. EDITED 03/19/2026: Updated to reflex iPhone fix.

    Universal Genesis - car_dealers - Updated September 2026

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