Okay so this morning i was faced with not one but two unruly tires.. I decided to go here because it was right off the freeway on my way to work, so convenience brought me ... I liked the fact the the gentlemen there were very hospitable to my situation, making sure. that i had the best tires, which really matter to me because i have a 18' low profile tire. So buying tires of this size can get pretty darn expensive.. I paid $75.00 bucks for two almost new tires, I can live with that.. They have a team of bout 5 guys, so there is no long wait.. I liked the fact that they allowed me to go to the ATM, since the don't have electronic payment methods set up yet, with no problem They have all your tire needs, from rims, rim repair and brake service but i think they may do odd jobs on the side That's a plus cause i need air bags!! lol But anyway if you get a flat, want them to fix your brakes and or tires go here its worth it... They really aren't the cutest bunch so no eye candy ladies lol!!! read more

Aye folks take it from a vet this ain't a company to deal with. Asked how much to repair a cracked rim attempted to try to charge $175.00 didn't give an explanation on why it would be so much just said it is what it is. So I left and went to hot wheel city they charged $25.00 safe to say we know who here for the community and who isn't read more

just went up there to get a tire plugged they said they wanted $20 to plug a tire. I decided to just do it myself told the guy to put the tire back on the car and that's OK. He still proceeded to charge me five dollars even though I told him what was wrong and barely even got the tire off the car. This place always seems to be a mess. Only reason I stop is because it was a little late and I had a little screw in my tire that I just took care of myself. A tire plug kit doesn't even cost that much. Just save yourself a headache and don't go there. These people are rip off and they should get no stars. Google made me star. read more

Horrible experience And This review is from my experience with UNIVERSAL TIRES AND RIMS DETROIT. First they broken my environment control motor, second as you can see in the picture this is how they repair my muffler that they charged my $400 meanwhile the muffler weight put pressure on vehicle shift and rips it off NOT recommend and unprofessional read more

See all

Needed them to not do any additional work because son wanted to view fund's paid out. Nevertheless they decided to go ahead with the repairs because I had purchased the parts and left them if I had known then what I know now would have taken part's with me. Received a call Thurs Oct 20th and was told you left the parts here and I said yes but I also said just repair what I've already paid for. Trying not to write a short story I told Ali the first day I trust you if when we spoke he would have stopped the high octane voice I had every intention to always let universal be my go to had to cut the conversation off when anyone raises their voice speaking to me will definitely be a short conversation. Again I trusted Universal and had no intentions on going anywhere else. Also universal taught me to purchase my own part's thank you for the lesson. read more

Feel like they taking people money I got a noise coming from rear passenger tire and after 1100 dollars of work still making same noise no better at all feel like I'm being robbed read more

Fixed my tires right up and did it in a hurry. Highly recommend these guys. Always looking out for your best interest. Would definitely go back and work with them again. read more

I caught a flat just before work and got it towed to Universal. I am an executive for a well known retail company and I know great service when I see it! Universal had this young man approaching every customer to ensure they have been helped. Megan who worked in the office was very resourceful and timely with her response to in person and incoming phone calls! The lot was filled with at least 4-5 workers at a time so it was very rare that I observed a customer being missed with service! The overall job took 25 minutes! Universal replaced the tire and performed a patch detail on another. Thankfully timing was great I was able to get to work on time! I later returned the next day and got my tires rebalanced with zero issues or wait! I would definitely recommend! Thank you for the service you drive! read more

Today I went to Universal tire and rims complete auto repair because my middle muffler fell out of a 2010 journey dodge. I didn't know how it was going to go. Actually I was on my way to another auto shop but I pulled into them. They wacted me right in at 8 o'clock this morning. I pulled and before I could even get out the car and explain what I needed. They had looked at the car and told me what I needed, pulled out the part , brand new!!!! Stated we can have this done in a half an hour and that's what they did. I paid exactly what they quoted as the price and was at work by 930am. I thank you Universal Staff, everybody was pleasant respectful they didn't try to sell me nothing extra they took care of what I needed and so I'm giving them a review of five stars. Thank you again everything was on point customer service was A1. I will be back , if Needed. And they're open on Sunday at 10 AM. Precious PAM read more

I had a wheel that was bent and after looking for a new one I found one at this place, after they put it on and charged me everything was good u till I realized a slight difference in the color that didn't match. I went back and told them about it and after they took a look at it they put on my old rim back on and said they'll order me a new rim. after a while with no call back I went back up to ask them what's been going on they denied putting back my old rim and wouldn't give me a refund. no one knows what's going on and it's very unprofessional. read more

I took my vehicle here to get my rim welded and they gave it back with a crack in it. They also charged me again to replace it when this was their mess up. I don't recommend this place! read more

These guys saved me! I was in for Christmas and got a flat. They fixed it quickly and inexpensively. They are open 7 days a week which demonstrates they put the customer and their convenience first. I wish them nothing but luck with their business and I am deeply appreciative of their efforts on my behalf! read more

I've dealt with this business for quite a few years now, and their customer service is the very best in town, the guys there are like family to me. They're dependable and stand behind all repairs, also very knowledgeable with customer care always in mind. Number 1 in my book!!! read more

Best shop in town hands down. Open 7 days with long hours. Team of workers to offer fast quality work at good prices. They saved me and always work with me and take time explaining issues. Warranty their work and answer all questions and help with whatever your car needs. read more

STAY AWAY I broke down on the freeway and this place came up on the internet but worst customer service first they give NO RECIEPT so all sales are final when they sold me a new tire 2 days later it bubbles and when I went back they said all sales are final very unprofessional read more

Excellent service! I came here because my normal shop was closed, so they referred me here. My car was very very very i mean very loud and needed a new flex pipe. They fixed it in about an hour and 45 mins, and my car now runs beautifully! Better than when i first got it! And, all for a reasonable price! Definitely recommend! read more

This shop literally saved me. My car broke down out of State (visiting from Chicago) and found them on the yellow pages. They were quick to answer and start suggesting options. They got my car towed within 20 minutes and explained in detail what went wrong and what needed to be repaired. The prices very reasonable knowing I was stuck they didn't take advantage, rather helped out, and the service was amazing. They knocked out all the work within a hour and had it running like a champ again. Several employees on site and ready to help so nobody has to wait. Ran like a auto shop should, honest, helpful and efficient. Definitely glad I found them! read more

Unreal! Dan is the owner of this establishment and he is the worst kind of business owner you can possibly imagine. I called and went into detail about exactly what I needed in terms of tread, size, etc. He assured me they had what I need and told me a price. I explained that it was an hour each way for me to come out there and just wanted to be sure they had them and of the price and he reassured me. I showed up and he wasnt at the location which was falling down. After finally finding someone who could speak English well enough to interact with and explaining what I was quoted, I was denied and told it was now convienently much more money. I called Dan the owner and he acted the he couldn't do anything. So your employees have the final say? When I expressed my displeasure with the situation he told me "I was lucky he wasn't there and that I sounded like a little bitch", then he hung up. Of course now I was pissed and more than willing to wait for him to come make good on his promise but he stopped answering his phone. I guess we know who the little bitch really is. LOL... Thats what I get. Went to K n K Tire after, where they hooked me up and I was on my way in no time. read more