Our water heater decided to go out by making lots of extremely loud booms…read more I called Water Heater Express to replace our hot water heater. They also installed a recirculation pump which brings hot water to our master bedroom on the other side of the house. No long wait to get in the shower and have hot water really fast! Love this and saving lots of water. They were very professional, cleaned up after and stuck to their estimate. We were able to get a professional grade unit for a fair price. I highly recommend them and would use them again.

I called Robert for some help on my water heater and he was able to guide me through the whole…read moreprocess. He let me know that my heater was under parts warranty so it would be cheaper to get the parts under them and then he would do the labor to install it. I get the part and message him and get a very quick scheduling and he was on time and quick. Absolutely amazing service and will look into using him for my water heater issues moving forward.

Polite & Professional - in and out in a timely manner - well priced service - Sidney / estimator-…read moreforeman, Jayme / installer, Janea / office & Ron / owner are top notch. Thank you for installing our new water heater.

My shower's hot water pressure was low but my cold pressure was normal. So I reach out to Beastbay…read moreplumbing, they respond really quickly and scheduled an appointment in 2 days. Jovan came through the garage just as requested as my baby was napping in the living room. He diagnosed the issue and recommended the shower valve cartridge to be replaced. He didn't have the special part on hand, so another colleague of his, Jayme came within an hour and fix the issue within 30 mins. The whole process took around 2 hours. Jovan and Jayme was professional and clearly explain the issue and risk with the repair. Ensure that I fully understand my options. I highly recommend beastbay plumbing, their staff know what they are doing.

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

I've been using Oak Plumbing for both my primary residence and rental property in Benicia for…read moreyears. The attentiveness, timeliness, and hospitality (which you don't expect too much from a service provider) that entire Oak Plumbing team delivers is one of the many reasons why I continue to use their team for all of my plumbing needs. Harris recently came out to my primary residence to help identify a leak in our upstairs master bathroom which was leaking to our downstairs living room. He was able to identify the leak quickly and provided recommendation for remediation. The overall professionalism and subject matter expertise was top notch.

Very thorough assessment and explanation of my plumbing issue. My technician was Harris. He has…read morebeen a plumber for 26 years and is very knowledgeable. Highly recommend.

After 25 years, my Concord home needed a full HVAC replacement. I did my homework -- four quotes,…read moreverified equipment certifications, asked hard questions about duct sealing, zoning, and equipment sizing before deciding. A-1 answered every question confidently, corrected a spec error in their own quote when I caught it, and put everything in writing before I signed. Install day: Austin, Joey, and Edgar showed up on time. Floors covered, shoes covered, house treated well. Two days -- day one removal and new equipment, day two ductwork and zoning. Heating and cooling tested before they left. Full documentation handed over on the spot. No hidden charges, no surprises, no change orders. Price was mid-range among four quotes, but the warranty structure -- lifetime workmanship, no-lemon guarantee, payment at completion -- made it the best overall package. Still have HERS test-out and city inspection scheduled, but based on every step of this process I'd recommend A-1 without hesitation. Austin, Joey, and Edgar did a great job.

While I was deciding to add a mini split to my 1938 home, their estimators were careful, listened…read moreto my desire to maintain as much aesthetic of the coved ceilings as possible, and were the only company who came up with creative and solid options to do so. They removed the old heat "oozer" in the living room, used the existing flue and mounted a lower unit as I was hoping. Three years later, they've been out twice for what they consider warranty work (a small pump failed) and charged me zero for the house call or the parts. They also helped me find a loan and proceeded the PGE rebates for me.

My sink was clogged and the garbage disposal was not working. I was surprised to see that Plumbing…read moreSolutions was open at 6:30am and taking same day appointments. Ed showed up right on time, fixed both issues and wiped down the area. He was in and out in 22 minutes and was very nice. Extremely happy with the service.

They were fantastic to work with - fast to respond, clear communication and reasonably priced…read more They will be my first call for any future issues.

Sean provided excellent service in replacing our gas tank water heater. He also reconfigured the…read moreexposed plumbing around the unit to improve the aesthetics. We were pleased with the installation.

About a month ago I asked them if they flushed water heaters. They responded with asking for the…read moreserial number of my water heater and then proceeded to tell me that my water heater was ~20 years old and needed a full replacement although it still worked fine. Today I was talking to another company about the water heater replacement and they looked up my water heater and found that it was less than 12 years old and that my water heater is rated for 15-18 years of use. The other water heater company https://www.yelp.com/biz/dependable-water-heaters-san-jose (I'm not affiliated with them in any way) sent a screenshot from the manufacture's website showing the manufacture date. This company is a complete scam.

They certainly lived up to their hype! All personnel (Jason, Daniel and the 3 on the installation…read morecrew), were professional and accommodatin. The patience of Daniel as we worked out the unit we wanted and the costs was outstanding. And again we really appreciated the politeness and work of the install crew. I'd highly recommend them.

When my Ac stopped blowing cool air at the start of the summer, I found this company and Justin…read morequickly diagnosed the problem with my air conditioner, replaced the faulty voltage stabilizer, and recharged the system with new coolant. The AC is now blowing cold again and working great. Justin was very professional, explained everything clearly, and completed the work efficiently. I really appreciated his honesty and the quality of the service. I had a great experience with this company and would definitely recommend them. Thanks again for getting our home cool and comfortable again !

Chris and his team are best! They are professional, knowledgeable, and affordable…read more Our AC went out in July and dealing with our home warranty turned into a nightmare. I'm amazed by the shady HVAC companies out there. Thankfully, we have companies like Precision Air!

My second time needing Precision Air and once again they delivered phenomenal service with…read morecompetitive pricing. The gentlemen installing my furnace and water heater were professional and did a wonderful job. Chris was attentive to my needs and they even went above and beyond by fixing an existing hole in my water heater closet. Thank you Chris and team. I highly recommend Precision Air. They also installed my AC over a year ago which works great!

Adam from Benicia Plumbing responded to our dishwasher issue and quickly fixed it at a reasonable…read moreprice. We've had issues before and he explained the situation, offered practical solutions and promptly rectified the issue and left us as happy customers!

I had Benicia Plumbing install my new 50 Gallon water heater, there quote was higher than the other…read morebidder but because i worked with them before and i was satisfied with their solutions i decided to go with them. after only 3 weeks I had no hot water at all. the installer said he had to clean something inside, claiming the debris in the basement is the reason. A month later the same thing happened they decided that this is the environment issue where the heater is .... They never mentioned anything like that before installation. Do they lack enough experience to see it shouldn't be installed in this environment, although the previous water heater was in teh same place and stayed working for 20 years with no issues except one time when i decided to upgrade to a new one. now they are refusing to solve the problem through warranty after 2 months installation claiming it is a maintenance issue.