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    10 years ago

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    7 years ago

    I would highly recommend using this company for all your electrical needs. Arturo was efficient, very organized and knowledgeable.

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    Ask the Community - Upgrade Electric

    Review Highlights - Upgrade Electric

    Arturo had to be one of the most professional experienced Elictician I've ever had the pleasure working with!!

    Mentioned in 9 reviews

    Read more highlights

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    Aloha Solar Power & Electrical Services - New solar and roof.

    Aloha Solar Power & Electrical Services

    (190 reviews)

    I procrastinated getting solar for way too long, and I'm really glad I finally did it through Aloha…read moreSolar Power. They installed a full solar panel system plus two Tesla Powerwall batteries for us, and the entire process was excellent from start to finish. They were very straightforward, easy to work with, and never overly salesy, which I really appreciated. The install went smoothly, and the crew, Jorge, Isaac, Cesar, D'lo, and Thomas, did an awesome job. Gabe, the owner, has also been super responsive with any questions along the way. I had a really positive experience and would definitely recommend Aloha Solar Power to anyone considering solar.

    First off, we did not taking getting solar lightly. We spoke to about 8 different companies in…read moreperson (Semper, Baker, Stellar, Optimum, and a couple others I can't remember now). First and foremost Gabe at Aloha Solar was the ONLY one where it didn't feel sales pitchy. He went to college for this, believe he grew up off grid on Maui and you can tell right away he's knowledgeable and a straight shooter. Not to mention he had the best pricing and deal out of every other company! Gabe made us feel comfortable with our decision, gave us all the information we wanted, and actually drove out to our house multiple times to chat when we had additional questions and concerns. Is Aloha a smaller company, yes, but will Gabe answer your call when needed, yes! Fast forward install happened within a couple weeks of signing the deal. Minas was the head installer it seemed (all people are internal employees with Aloha and work is NOT contracted out, that was a big seller for us), and two other guys Rigo and Matt. All were super nice and very professional. Minas walked me through everything at the end, and major bonus points once he installed the piping going from battery to roof, he asked if I had paint that matched the exterior of my house. I did, and he then painted all of the piping! I know he did not have to do that, so that was a fantastic touch. If you're thinking about solar, trust me, I did the research and I spoke to all of the sales people. GO WITH ALOHA! You will NOT be disappointed. Thanks to Gabe and the team!

    Family First Solar Electric - Before

    Family First Solar Electric

    (27 reviews)

    Professional and will go out of their way to make sure it's done right, they had vendor/distributor…read moreissues, but came through with the least amount of impact to us as they could control.

    To be clear, my review is based on my interactions, bidding process and scheduling with Family…read morefirst. Here is the whole story: I originally installed solar 9 years ago and recently my solar panels hadn't produced as much as they used to. I requested several quotes and had 3 top contenders. Family first rang me up and I immediately had a gut feeling that they were the ones for the job. I bought an Enphase Envoy metered S and a Combiner Box 4 that I purchased directly from Enphase. What does this mean? Basically, I lost the ability to monitor my solar panels and needed to see if they are producing what they should and feeding back into the grid. My last SDGE electric bill was $590 which was totally ridiculous since I have over 20 solar panels on my roof. Anyways, back to family first, I spoke with Anthony and he was very receptive, called me back to answer my questions, told me what to purchase from Enphase. So , gave him my verbal agreement, he asked for several photos and videos, in which I sent. I spoke to him , had a clear plan of what the job will take, even had a group call with the actual service technician. Appointment made. I took the day off so that I can be on site and get educated and informed in case something was wrong with my panels. Less than 12 hours before they were supposed to show up (the night before), Anthony's technician called me. He said he needed to cancel because he will need a "whole crew" to do this job". I was livid. I explained to him that he made the appointment, was on the group call with me and Anthony, and that he knew what the job needed. I had taken a vacation day from work to be home for the job. But he proceeded to give me excuses how he did not know that the job needed a whole crew. I tried calling Anthony, and my call went straight to voicemail. He called me back and ended up dropping the call. Pretty bummed at the situation, my gut feeling was to cancel the job and hire someone else. I ended up hiring a local company (I posted a review about them). It only took 1 technician and 1 apprentice to do the job. It took them 3 hours to get the install completed. I am glad that I did not have "Family First Solar" do the job. I felt as if they were trying to upsell me on my repair. Instead I hired an actual electrical company who had been around for over 20 years. Bottom line, say what you mean, mean what you say. I don't like to flake on people. If you've made an appointment, keep it. I've learned so much during this process. I'm hoping that by sharing my experience, you can learn as well. In response to Anthony's comments: Yes I sent a video on Wednesday2/14/24 , 2 days prior to the appointment. However, I sent several photos and videos a week prior 2/8/24 via email to Anthony clarifying the project. And ....we had a phone conference call with David and Anthony on the phone detailing the project. Bottom line is: The communication breakdown was not from me, the customer. I did not add any new tasks to the job. I had been discussing the details a week prior. Anyways, the other company I hired did the job in half a day with 1 electrician and 1 apprentice. I guess we can sum up this review as a breakdown in communication and not the job itself. I'll add a star for Anthony's diligence. However, owning up to a mistake and showing extreme ownership is another trait that I would have fully respected.

    Raneri & Long Roofing and Solar

    Raneri & Long Roofing and Solar

    (175 reviews)

    Roof and solar bracket repair. Hard to say what the quality is until we have some serious rain,…read morebut the workmen were kind and seemed to know their jobs and had been with the company a long time. The kept a clean jobsite and we're respectful of me and my property. It only took them 3 consecutive days to complete the work. The are licensed to do roofs and solar. I recommend them.

    After receiving several quotes, we hired Raneri & Long for a roof replacement. While I appreciate…read morethat they pulled permits promptly and handled the final re-inspection smoothly, the overall experience was frustrating due to poor communication regarding massive cost overruns and a serious safety hazard left behind. The initial estimate of $20,000 ballooned to $32,000 (~$31,000 after a ~$1,000 credit) on the final invoice sent via email. While they noted wood replacement, they could not provide comprehensive photo documentation to justify charging for extensive plywood, fascia, shiplap, and rafter board. For context, they billed for replacing 294 linear feet of fascia board, whereas subsequent measurements and estimates from two professional painting companies confirmed the home's total fascia is only around 250 linear feet. Communication and safety were major issues throughout. When I pointed out during the final walkthrough that nails were scattered all over the yard, the representative claimed he had already used a magnetic sweep. Just one month later, my tenant borrowed a magnet and collected a box of hazardous nails--including dangerous push-pin style nails left pointing upward. While they did pull the required permits before starting and fixed missing edge-tile nails promptly, the lack of transparency on unexpected wood replacement costs and leaving sharp, dangerous construction debris in a tenant's yard makes this a 1-star experience.

    Upgrade Electric - lighting - Updated September 2026

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