I reached out on a local group for assistance with an apple MacBook, this company responded quickly…read moreoffering to assist with my issue in factory resetting my laptop. He had very quick response time, very friendly & helpful and was able to assist quickly! Highly recommended!! I will definitely contact again for future needs. ​

From the owner: Welcome to NexGen IT Solutions, your premier IT Managed Service Provider dedicated to delivering…read moretop-notch technology solutions tailored to your business needs. With a commitment to excellence and a passion for innovation, we offer a wide range of services, including network security, cloud computing, data backup and recovery, and 24/7 IT support. Our team of certified professionals is here to ensure your technology infrastructure is robust, secure, and efficient, allowing you to focus on what you do best—running your business. Choose NexGen IT Solutions and experience the future of IT management today! Reach out today at (810) 420-8737 for a free consultation.

The worst rating available. The technician never showed up for the appoint. No text, email or phone…read morecall. Poor way to do business.

From the owner: Remote and On-Site PC/ laptop repair and IT services made simple and affordableread more

I was in two months ago and had the most wonderful associate assist me in purchasing a computer…read more Kaleb, you're awesome, dude. I am sorry I haven't gotten to this review by now, but that's a problem with my brain. You helped me find a much better bargain on a much better product than I was coming in for. Great help. To know the extra mile and tell me the process to save pictures from my tablets into storage device devices, thank you so much, good man. , Kaleb.

It's ridiculous that you can't call the store that is an hour away to find out if they have a part…read moreto fix something. Instead, I have to go to the store to see.They are NOT ALLOWED to take calls and corporate told me I had to go to the store to ask! I had to make a 2 hour drive for nothing since they can't answer a question over the phone. They deserve to go bankrupt! I'd rather go through Walmart or any other place that I can still call and even if I have to talk to an AI I'd rather do that to get my questions answer before I make a drive for nothing! They don't care at all about losing sales or customer service! Thanks for a huge waste of my time and you thought I would buy something new? Nope! I will go to Walmart or anywhere else to spend $1,500.00 on a new one.

The hard drive on my computer blew a couple of weeks ago. I checked a few places to have it…read morerepaired (I needed the files on it recovered and restored), including Best Buy and a couple of local repair places. Eventually, I called Swartz Creek Computers and received a reasonable estimate. I took the hard drive here and the owner had it repaired, with all files and photos completely restored, as well as additional memory and some upgrades. The cost was under $200 and it was ready in a couple of hours. The tech had run all necessary diagnostics,repaired the hard drive and increased the memory significantly in only four hours! I thought that was pretty reasonable. His work came with a warranty as well. Overall, I was happy with the price and quality of service. I checked out their selection of new laptops , all decently priced, while I was waiting. I might come back to purchase a new one (I'll likely be replacing the second laptop in the next several months or so) as opposed to a larger retailer. If I have any other computer problems that need repairing, I'll be sure to bring my devices back to this place for repair based on the quality of service and reasonable pricing that I encountered here. I'm grateful the tech was able to restore all of the files, as they were important and not everything had been uploaded to the cloud.

Don't ever go to Swartz Creek Computers!!! I took my lap top in for a free diagnosis, and never got…read moreit back!!! I left it there for about 3 weeks because I work 70 hrs a week and was a bit busy, I assumed it would be safe, but when I came to pick it up they told me they didn't have it, they were using it for parts at another store! But they'd get it for me by the next day. So the next day I drove back for their new story to be that it got recycled!!!! Not so much as 'sorry'!!

If I could give this place zero stars I would. My experience was truly awful. The service the guys…read moredidn't know what they were talking about they say they will help you find what you need and make sure it works which they did not. The tech guys are ruder than ever. No customer service at all. Really sad.

Absolute dump ! They kept my PC for 3 weeks with no updates and tell me it's just a bad gpu…read more Seriously ? I told you I thought it was that the day I dropped it off and you keep my rig 3 weeks instead. Highly over priced and very underwhelming service. Not a customer first business.