The pizza is pretty good. The reason however for the 3 star review is the manager. If there's one thing that I've learned when working in the food industry is that you never hold an entire 20-30 minute conversation with those who are trying to eat. On top of that, you don't ever criticize the way your customers eat their food. Hearing her tell customers how they should eat their food is absolutely ridiculous. So the lesson here is this, if you dine in, do not make eye contact with the manager because if you do, your food will probably get cold while entertaining her. It happened to my wife & I one time. We sat in a booth as she went on & on about how her food distributors aren't consistent with their inventory only to let our food get cold. No one cares. Let your customers eat instead of rambling on about your troubles. read more

Friendly staff, good food and great atmosphere! All the boxes checked off we will be returning !

Went for the first time the other day. The staff was super friendly and helpful. We also sat next to a local who was super nice and chatted with us. There was no tap beer. We got the Sicilian Chicago style. Without mushrooms I am allergic. I have to say it was very yummy. The pizza was big and filling. Will be back. Family owned. And very cute decorations. The owner supposedly has a bunch more cool decor. Check it out. Worth the trip And we stumbled on a deal of the day to. What a snag read more

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The best service! The best food & the best ambiance in the area. I would recommend this place to anybody in the area

My wife and I LOVE this place! The pizza at Upper Crust is amazing and stands far above several surrounding pizzerias. The crust, for one has a uniquely delicious taste and great texture, and the sauce, which can heavily impact my opinion on a pizza, exceeds expectations. Especially in our situation, which may be considered by some as grounds for tossing out this whole review. But we avoid eating cheese and often order pizzas with just sauce, and with the quality of ingredients that are used here, we still really enjoy our meals here. We have also had the pizza with cheese at Upper Crust, which we also highly recommend! We always get the Bavarian pretzel with honey mustard, which is a great appetizer to go along with your meal here. Another amazing feature about Upper Crust is that they serve Sprecher root beer and other soda flavors, which is by far the best root beer available. The customer service has always been great here with the owner occasionally walking around to check on how people are doing and enjoying their meals and experience. The decor is fun, resembling a log cabin, with a lot of vintage posters and signs to look at while you wait for your food. Make sure you bring cash though! read more

Great pizza, great cheese bread , great wings Staff is friendly, deliveries on time overall it's why I go back often

The mish-mash decor reminiscent of up-North Wisconsin dive bars filled with rusty, old car license plates and hokey fishing, hunting, sports, antiques, or dusty relics from dump-yard hubcaps to cut-rate rummage sale leftovers is both gross and painfully pathetic --as is the food quality-- that equates synonymous with the Sysco garbage ingredients. The dust is decades old. The bar sticky, the restrooms tainted... If redhot Chicago-style dogs or beef dips are offered, AVOID. Settle for cheapest cheese pizza and assured constipation. A BIG NO FOR THE PRICE AND SERVICE!!! read more

Service was ok. They were overly busy with pizza deliveries. Appeared to be a little understaffed but staff that was there kept up with things well. Pizza was very average. Not very tasty in my opinion. I've had much better pizza in many places. read more

It's a pretty good pizza joint. Worth the trek out from Lake Geneva. Cash only, but they have an ATM. Service was good. Appetizer + Pizza + Beer was very reasonable. Would visit again next time we're in the area. read more

Upper crust has always been a go-to for me. Years ago it was called "Ronnie's" in lake geneva. The ambience is great and very nostalgic. Their pizza IS GREAT. Just go..so worth it. read more

$7 for this ? Doesn't even fill the bottom of the tray. Old cheese curds were better. What are these and what is this size portion. DO BETTER. Decided to give business but rather go to Culver's for them at this point. read more

Upper-Crust Pizzeria - Cheese curds - Pizza Near Me - Pell Lake, Wisconsin

If you're looking for an awesome pizza don't look any farther it's here !!!! Same goes for all of Ron's food it's exemplary. That's why he went from the Hot Dog King of Chicago to the Pizza Emperor of Wisconsin. read more

Upper-Crust Pizzeria - A lot of memories - Pizza Near Me - Pell Lake, Wisconsin

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The other day, I wrote about how one can contribute to good service by pleasant interactions with the wait staff; last night, I observed how an outstanding server can be responsible for the entire evening experience being a good one. Having driven most every Interstate and their predecessors, the US Highways in this country, I'm always impressed with the number of bars and eateries dotting the landscape of the Upper Midwestern states, particularly Illinois, Wisconsin, and Minnesota. You can find some real gems out in the middle of nowhere, and while you wonder where the population is to support these establishments away from city centers, somehow they survive and thrive, some for generations. Nestled up in the "lake area" of the border of Wisconsin and Illinois, Upper Crust Pizza and bar is parked on County Road H, halfway between Genoa City, the first town over the Wisconsin state line, and Lake Geneva, Wisconsin's playground for locals and wandering Chicagoans. With enough seating for a horde, this is a great place to take the family or the fishing expedition, opening at 11 A daily, except closed Monday and Tuesday. Starting in Chicago over 50 years ago, the business relocated to Wisconsin in 1974, and occupies a modern roadside facility, where your children can be kept occupied for hours examining the collection of memoriabilia of all ilks that decorate the walls and ceilings. Pick one item and have your little shavers count how many of that type of item they find on the ceilings. Upper Crust serves a variety of specialty thin crust pizza, some pastas, Italian beef sandwiches, and wings. The pizza is "Chicago-style" thin (yes, thin crust IS popular in Chicago!), with a crust that starts crispy around the rim and works into chewy towards the center. Red sauce is mild with a slight influence of herbs, and the toppings are fresh and ample. Sausage is hand pulled chunks of flavorful pork. The "genuine Wisconsin cheese" is very generous, and has a nice "pull" to it as your bite progresses through each (square cut) slice. But the main selling point is Heather, mom by day, server by night, with a personality and service ethic to make your experience truly enjoyable. Doting, without being overbearing, Heather is a great example of a person who understands the primary premise of the hospitality industry. Thanks, Heather, for ensuring my first stop at the Upper Crust won't be my last. read more

Upper-Crust Pizzeria - Pizza Near Me - Pell Lake, Wisconsin

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There was a girl who worked here who had the longest, fakest eyelashes I had ever seen. She was as useful as a bucket of apples. She no longer works here. The entertainment factor of eating here is gone & that's sad. read more

Traditional pub food bar and grill about 7-8 miles south of Lake Geneva. We like it because they serve a Sicilian style pizza that is a little thicker than thin crust and served with either traditional red sauce or white garlicky sauce and I've tried both and like both kinds. Their sausage is good the 1st time and the Spinach Florentine didn't have too much spinach and Ingredients tasted freshly made. The kids meals are a good size and chicken tenders as well as the spaghetti and meatball was a huge hit with the boys. I'm not a fan of their salads and their very few to choose from. The had a large selection of beers I noticed but I don't drink so I'm not familiar with them all. Service is really friendly and courteous and I'll be back! Don't forget they are cash only but they do have an ATM available. We'll have to try the traditional thin crust pizza next time maybe. read more

Upper-Crust Pizzeria - Spinach Florentine Sicilian style pizza - Pizza Near Me - Pell Lake, Wisconsin

We've been to Upper Crust many times over the years. Tonight, they saved the day. It's my 75th birthday and I had made reservations at Southern Stop in Genoa City. When we arrived, no one was there, completely dark, and no response to a phone call. We knew Upper Crust was close so we called and they were able to accommodate a party of 11 at short notice. We had a great time, and, as usual, the pizzas were fantastic. Thank you to Upper Crust for saving the day. read more

Most amazing pizza. I'm a Lou malnati lover but this pizza was equally as good. Different thin crust but truly fabulous. Cant wait to go back. Service was awesome too. Our waitress was very attentive and friendly. Even gave us some history on the owner. Cant wait to go back. read more

Amazing crust and sauce! Super nice employees. Outdoor seating. Get the 4-pack of Sprechers root beer for the best price!

Yummy pizza stop with Fun eclectic decor. Food great. We had fried mushrooms & side salads and then pizza. Random stop but will gladly eat here again. Staff very friendly. Bring cash or use ATM. No credit/debit. read more

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Horrible, horrible food grease deep-fried, nasty, also the help is not very friendly at all, and the place is not the cleanest either I would not go back, nor would I recommend it read more

The worse Pizza nightmare, I've experienced. Placed an order for delivery at 6 PM, was told it would take the customary hour for delivery which actually took close to 2 hours...I called to check on the delay, I was told I never placed an order...10 minutes later I get a knock on the door, it was the order I was told that was never placed. Told the delivery person how dissatisfied I was, never the less I paid for the order. Sarcastically but true, here is the good news...the Pizza was cold, the bottom of the Pizza was uncooked and doughy, the onion rings we soft, overly greasy and chewy, The quality of the food was horrible, sub-par at best, and the customer service was worse. Wouldn't recommend them to an enemy, it would be too cruel, I picked 1 Star because they don't provide you with a 0 Star. read more

We had a family reunion on Powers Lake and I made a large order of pizza's and breadsticks to be delivered at 6pm. Because of the reviews on yelp, I gave this place a try and I'm so glad we choose them. Everyone raved about how good the pizza's were. We ordered 9 different large pizzas and all of them were wonderful. The mac & cheese pizza was a huge hit and so so good. The order arrived on time also. Very happy with this place. Great service, great food. read more

Tell me if this makes sense? It's Friday evening at 6:00 pm. They closed their dining room for the evening because the kitchen can't keep up with their delivery/take out order. So they turn people away that drive 20+ minutes and would have spent money on food and drinks, in favor of business that can wait happily at home and not spend money on drinks or waitstaff. We watched them turn hundreds of dollars away (and lose customers permanently). Don't waste your time on them, because they don't give a damn about you. read more

The Sicilian pizza is excellent. Pasta dishes are yummy and big. Good selection of food choices. Every thing I've had is good. Delivery is available. Only little thing is they should take debit or credit. read more

Great pizza (American style), reasonable drinks, and I love their mozzarella sticks (won ton style). Only downside is it is kind of out of the way. read more

Check the hours open. Cash only not worth the drive up. Lots of atmosphere . Average pizza

It is a tradition to go to Upper-Crust the Wednesday evening before Country Thunder for us every year. We set up our camp for the week and we are tired, over-heated and hungry so we very much look forward to our Upper-Crust visit. We love the food, staff and the atmosphere is fun. The only thing stopping me from giving 5 stars is that they take cash only. I mean, seriously it is 2019 who doesn't take a debit card? Banks don't charge that much for the machine (if anything at all with bigger banks) and the per transaction fee for the business would be very minimal if it generated enough transactions. The only thing in my opinion stopping them from taking cards is their lack of desire to make the change. Please, consider it! Cash is not usually in everyone's pocket but I guarantee their debit card is. Give them a try; but take cash out of your account before you go. read more

Location / Atmosphere - Always love going to a new place and the Upper Crust Pizza is one that I'll go back to. Very clean and nice size dining room. Looks like it would be big enough to support a larger crowd. Food / Beverage - Very good selection of pizza's as well as beer's.  We had the Sicilian Style Pepperoni. Very good and fresh pizza pie. Love your crust Service - Very quick and attentive service.  Can't tell you how many times that my wife and I were checked in on. This is one of the aspects of a 'family owned' restaurant that I enjoy. All prices were very reasonable.  My only suggestion would be to support credit cards. Not quite sure how a restaurant today doesn't support this method of payment. In summary - My wife and I were very impressed with the all around good service and great food and beverage.  Hope to stop back in a few moths when the weather breaks and am hoping that the 'no credit cards' issue goes away as I would love to add another star to my review.... read more

One star is not for food quality it is for several other things. #1 owner does not care about customer concerns, I brought several issues to her attention and even told her I would not be back and she did not give me any compensation. She had an excuse for everything #2 they charge for 2 toppings when you get half and half. According to the owner, it is because the cooks have to stop to put more toppings on. $17 for a half sausage half pepperoni 14" #3 it is absolutely freezing!!! Bring a sweater !! #4 they are so incredibly slow!!!! It took an hour and a half from start to finish #5 they only take cash, can you say tax fraud??? Pizza is good but so not worth the hassle. Wayne's pizza is just as good and they make you feel welcome and appreciated read more

Due to poor planning on our own part, we often find ourselves hungry and without many options. My first choice restaurant was closed on a Sunday afternoon at 3:30 (total bummer!!!), so we ended up at Upper Crust by default. We were in what I commonly refer to as the "hungry trap"...we weren't starving but were hungry, however we were too far from home to pick up something to grill without becoming shaky-ready-to-go-into-hypoglycemic-coma-hungry. We've been to Upper Crust many, many years ago for pizza, but we weren't in the mood for pizza today (I knew this would bite us...this is primarily a pizza joint...ordering anything else can be risky). This review may feel rather lackluster, because it ultimately reflects my experience at Upper Crust when it comes to the food. Food wise, I really expected more from an establishment that is decorated so uniquely over-the top. It's more fun looking around at the decor than it is actually eating. Very cool interior. Alas, I went with the chicken breast sandwich. I'm a chicken girl, it's what I order when nothing else on the menu seems to interest me. I asked the waitress if it was a grilled chicken breast, and she said "yes". Hmmm...oddest "grilled" chicken to me. Light season type breading and most definitely fried in some way. Grilled? I think not. The french fries were just okay, and my husband remarked that they tasted "fishy". It reminded us of a fish type breading on the fries. Maybe they have to change the grease to get rid of the fish taste. (which you have to be thinking, you'll eat fries but you don't want your sandwich fried? Yes, that's exactly right). In fairness, my husband is insistent that I mention his Chicago Style hot dog was really good. *sigh* Overall disappointment for me. Damn you, hungry trap. read more

Jean Jean lunch queen What nice place what a suprise this is on the top of the best pizza i had over the last 45 years that i have review place across the us for lunch the cheese it taste like it local and the sausage was made for the. The wait staff said the owner start out selling hotdog over 60 years ago his cart stand hanging on the wall . Must place to eat close to lake ganeva wisconsin .The owner make you feel like you been coming here for years i give ther pizza 10 stars out of ten i have only given pizza place that over the last 45 year 5 time over the us . Thanks Jean jean lunch queen read more

This place has got more knick-knacks and oddities on the wall than a Ripley's museum and gets a star just for charm. The food isn't world class, but the Italian beef sandwich is great and the pizza is definitely better than the delivery chains. Avoid the fried items at all cost, and don't expect a luscious salad. Fine dining it is not, but it's a perfect place for a family dinner. read more

A nice little casual family-owned resturant in Pell Lake, WI, an unincorporated cottage community about 5 miles south of Lake Geneva, WI, and about 2 miles north of Genoa City, WI. Their thin crust pizza is REALLY good, and not very expensive. They also have good sandwiches - I especially like the baked meatball sandwich, and my husband loves the baked Italian beef sandwich. You can eat in their friendly, strangely decorated dining room (with tiny bar), or order to go. The to-go waiting area has pin-ball machines (always fun!), and you can buy some specialty desserts, a loaf of home-made bread, ice cream and a few other things. Yummy food, and not expensive - not a common thing near Lake Geneva! Closed Mondays. read more

We've been eating at The Upper Crust for over 20 years. We order the Sicilian pizza and it has always been excellent.Never had a bad experience and we have recommended the Upper Crust to many friends. read more

The Mac & Cheese pizza is nothing short of amazing The shrimp pizza is also great! We visit on the regular read more

Upper-Crust Pizzeria - Mac & Cheese pizza - Pizza Near Me - Pell Lake, Wisconsin

Great Pizza and the kids loved all the items hanging on the walls. My daughter had to switch seat with me because she did not want to look at the stuffed Monkey on the wall.Other than that I would definitely go back again. Oh btw! Make sure you bring enough cash because they don't accept credit cards. They do have an ATM machine in the lobby but I suspect they charge fees to use it. read more

This place was good before but now it's very slow pizza was cold due to waiting on other order to get done and very rude customer service

Very disappointed in our last visit. The staff was nice and attentive as in previous visits, but the pizza had no flavor and was MEH at best. My Fiancee felt the same way. It will be a while before we go back. read more

Great pizza. Friendly staff. Hood prices. Kitchey decor. 3 drinks, and app and a pizza,, $40. read more

Upper-Crust Pizzeria - Pizza Near Me - Pell Lake, Wisconsin

My first time here and must say I was pleasantly surprised. It was overall very good from the food to the service. We will be back. read more

Upper-Crust Pizzeria - Pizza is good and the kids love it - Pizza Near Me - Pell Lake, Wisconsin