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Uptown Village

2.8 (4 reviews)
Closed • 10:00 am - 9:00 pm

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Dillard's

Dillard's

2.4
(37 reviews)
0.1 mi
•$$

Went to the Dillards outlet in Irving and was wildly impressed. I was expecting an empty store with…read morelimited options and sizes but I was 1 mil % mistaken. The store was giant! With plenty of options in styles and sizes. The prices were mind blowing! Visited the Dillard outlet in Lewisville and it had nothing on the Irving one. Definitely go to the Dillards in Irving 10/10 recommend!

I am a black woman who was treated like a criminal for wanting to use the restroom in this store…read more Black people who have shopped at this store, please share your stories here. I am sure there are many based on how I was treated in only five or so minutes of being there. I went in and I immediately asked the ladies at the makeup counter downstairs where I might find their restrooms. They told me a very vague "upstairs", and they wouldn't say more when I asked again. No other instruction. That was obviously not helpful once I got up there, because the store is a giant maze. I asked the manager upstairs where to find the restrooms. She gave me the real directions, and I went there quickly. There was no way that I had time to shoplift anything from their store. Which they would know because they were following me the whole time and I took the most direct route to their restroom, only pausing once to check the price tag on a dress which I did not even remove from the rack. I don't know what kind of sleight of hand artist they thought I was, but there was no way I could have lifted anything. And it was very clearly not my fault that I was made to travel the length of their entire store just to find a restroom. Their restroom is tucked away at the very back corner of their second floor because their entire facility is built to combat shoplifting. I really wonder if that is the case for their stories which are not built in predominately black areas? Perhaps someone could let me know. Even their automatic doors are made to slowly open to the right of where a customer would normally expect to go in and out of an automatic door. This is so disorienting, that I nearly ran in these strange doors twice. I wonder whether these would actually be helpful to wheelchair-bound customers, because what looks deceptively like an accomodatingly wide double door is actually one slowly opening narrow door through which you may or may not be able to fit a wheelchair. I thought wheelchair accomodation was the very purpose of these doors? Guess not. At that point, several members of the staff followed me to the restroom and inside. I only slightly noticed this at first, because I was very focused on the task at hand besides that one tiny pause to glance at the price of a dress. I'm middle-aged and when I have to go, I really have to go. I was just looking for a safe, clean restroom to use so that I could be on my way. Once I went to wash me hands I noted three different employees who were pretending to primp in the mirrors but were, instead, watching me. They were all dressed similarly in blazers and pencil skirts because that seems to be the employee "uniform." There were two white women who went to the restroom at the same time I did. Both of them had big bags on their person, but they were not watched and followed. I tested this surveillance by washing my hand way longer than needed, trying to wait the employees out. One after the other, they were forced to leave because they had been really awkwardly standing around glancing at me in the mirrors and I was starting to glance right back at them. Two ended up leaving awkwardly. The third, who had been hanging back near a stall, followed me out of the restroom. It seems like they were instructed to try not to leave me alone in the restroom. Probably because it is the one place they could not legally have cameras. For them to have mobilized that fast, they were either informed to follow me the second I walked in, or this is their regular routine when a black person dares to use their restroom. One of the ladies who monitored me in the restroom like they were prison guards, was standing with a cell phone at the counter near the entrance to the hallway that led to the restroom when I left. She was once again pretending to primp as she took a selfie that was only showing the hallway entrance behind her. I avoided cell phone lady, by trying to go around her because, while I am totally fine with being recorded by their store cameras (even down the massive maze-like prep walk that is the route to their restrooms), I draw the line at being recorded by some strange woman on a cell phone. That is beyond anything a store should ever be doing. That's just weird. I was followed all the way to the second floor exit, where the manager I had asked directions from was waiting with the first "primping" lady who had to awkwardly give up her bathroom watch on me. They both stood on either side of the aisle, directly watching me as I left. They had smug expressions as if they were some crime-fighting super team that somehow mean girl bullied me (a grown woman, mind you!) into not shoplifting. I had been planning to come back when I had more time to possibly buy that dress that I paused to see, but now, due to their extremely uncomfortable behavior, I have been put off ever shopping there again. I would urge other black people who have shopped at this store to please share their experiences.

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Dillard's
Betsy Johnson shoes
Betsy Johnson shoes
Valentine purses

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Valentine purses
JCPenney

JCPenney

2.4
(36 reviews)
0.6 mi
•$$

I don't usually shop at JCPenney's, so I wasn't familiar with their return policy. I wasn't…read moreplanning on needing to return/exchange anything. This is more of a warning for anyone that might want to buy something for someone before they might actually need it. You can't even exchange unused items after 60 days. This issue is also not specific to this JCPenney location. It just happens to be the location that I purchased my items from. I bought my grandson some Thereabout jeans during a sale right before school started. Unfortunately, he outgrew them before he had a chance to wear them. If you live in Texas then you know that we're still pretty much having summer even though it's almost November. So it's just starting to get cool enough for jeans. Anyway, I went to JCPenney to see if I could exchange them for a bigger size and was told that unfortunately after 60 days, they won't even exchange them, give you store credit, nothing. You're just stuck with your purchase. I have never been a regular JCPenney shopper (I wasn't pleased with the quality of my purchases in the past). If I ever do happen to shop there again, I will definitely not be buying anything that won't be worn or used immediately. I think I'll just stick to TJ Maxx and Marshalls. Even Ross will give you a store credit for the current price of the item and you have a year warranty on Cat and Jack brand at Target (i'm exchanging another pair of jeans for the very same reason. Thank goodness it hasn't been a year, yet.) I guess I'll be donating these jeans to someone else since my grandson cannot wear them and I'm stuck with them. I also won't feel any pity when JCPenney's announces more store closings.

This is a review for JC Penny Portraits Studio, Your photographer Lamees was amazing with my…read morefamily. It was a great experience having her take our portraits, she was so happy to work with us and smiling the whole time putting us in position, you can tell that she really likes what she does and it made for a really nice time with my wife and parents. We had a lot of fun. Thank you for a great experience taking Christmas photos of my family.

Photos
Day 2 silk press @ JC Pennys with Michele.
Day 2 silk press @ JC Pennys with Michele.
Day 1 silk press @ JC Pennys with Michelle
Day 1 silk press @ JC Pennys with Michelle
JCPenney

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Uptown Village - shoppingcenters - Updated June 2026

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