There's a girl named Arzo, I hope I'm spelling that correct There's a girl named Arzo, I got in…read morespelling that correct. She's AMAZING. She helped me with so much product. She took her time with me and she was crazy busy! She's so kind, she really listens to your needs. I spent over the amount I was planning but she was recommending the best products for my needs! I'm so happy I ran into her. I usually shop at the Brentwood location. NO MORE, I'm traveling to the diamond Blvd Ulta from now on. Thank you Ulta for hiring her, she is now my go to!! #MAKEUPMAGIC #ULTA #BEAUTYBLISS #PRETTYGIRLSWAG

Honestly, I went to this location on 2 occasions looking for a Bobby Brown concealer. I went weeks…read moreapart from each other and they did not have it in stock. I had to drive about 20 to 30 mins away just to purchase. I'm giving them 3 stars because of that and because it seemed like they hardly had inventory of quite a few items. Also, during the last visit, it seemed like the floor associates were more invested in talking amongst themselves than supporting customers by floating through the store. They were all huddled in the front of the store, off to the side... conversing. That did not look good professionally in my opinion.

DO NOT GO HERE FOR ANY SALON SERVICES…read more Absolutely horrible experience. I went in for a simple brow cleanup and walked out with part of my eyebrow missing. Not uneven, not over-shaped, literally missing. The worst part is they covered it up with pencil so I wouldn't notice until I got home. That is completely unacceptable. All they did was refund the service, not even the tip I gave before realizing what they had done. After multiple complaints and constant back and forth, they gave me a $50 gift card, which doesn't even come close to covering the products I now have to buy to fill it in and try to grow it back. Save yourself the stress, frustration, and regret. Go somewhere else.

If I could give my experience a negative star I would let's just start saying it was my birthday…read moreand I came to claim my free sample birthday award that I'm get a reminder every year. So today when I brought up my makeup that I wanted to purchase, I had told that cashier person that I was there to claim my birthday gift she proceeded to ask me if I had my email barcode. I tried to look through my emails and could not find the email, then I was asked how did I know I had a reward if I didn't have the email what was with the interrogation of a free gift then i was asked if I could step out of line while I searched for it, which I didn't mind but the demeanor was dismissed. Like sorry you don't have it NEXT, so I looked through most of my apps to see if I needed to re-sign up or see why I did that took about 10-15 minutes. It looks like she had no interest in asking me if I found it or after I told her I would just purchase my make up and forget the birthday gift She then stated well maybe I can look you up by your ID and your credit card "Wow" Right!!! by then I was frustrated after spending almost 20 minutes I stated don't really need it. As she said let me look up your account, she stated I had been opted out of getting emails so I did not have the specific barcode, but the demeanor was all over her face. It looked like it was such an inconvenience to get such a small sample by then I didn't even want it. I felt like the customer service was so in a rush and felt like such an inconvenience when she could've just looked up my card ID in the beginning and saved her and myself so much time jumping through hoops for a birthday sample gift I never felt so disregarded the day that you're supposed to be excited, even if it's just to get something small for free. She handed me some sample with disgust and a smug look on her face this is all we have for June birthdays so I said well if this is it then ok thank you . So all this just to make me feel bad for asking for the birthday reward WHAT A WAY TO MESS UP YOUR MENTAL HEALTH AND EXCITEMENT FOR TOUR SPECIAL DAY! Let's just say I'll never ask for anything for free there again I'd rather pay full price!

I can't say enough wonderful things about my facial laser/botox Aesthetic Nurse Stacey Wheeler RN…read moreBSN. She is incredibly kind, informative, and patient, always taking the time to explain every step so I feel comfortable and confident. Her attention to detail is unmatched. She is a true perfectionist and genuinely cares about achieving the best, most natural results. She listens carefully, is very attentive, and makes the entire experience feel calm and reassuring. I never feel rushed, and I always know I'm in the most capable hands. My results have been beautiful, natural, and exactly what I hoped for. I HIGHLY recommend her to anyone considering laser treatments, botox or other. Her skill, professionalism, and caring approach truly set her apart.

I went to MSpa for injectables and went to see Hailey. Hailey is so sweet and friendly and a great…read moreinjector! She was very thorough to make sure she knew where to inject and listening to what I wanted. She was thoughtful to give me the perfect amount, since I like a little movement in my facial expressions even after Botox. I almost always bruise a little bit after getting injections but I didn't have any bruising after Hailey which was amazing!! I would highly recommend her, she is timely, friendly, and great at what she does! I also did a consult with Melissa who was super friendly and provided so much insight into my skin care needs! I haven't gotten a treatment with her yet, but definitely plan to in the future as she was so knowledgeable and kind!

Had such a great experience here! I came in to the store because i needed some guidance on certain…read moreproducts to get. One of the employees in particular was so helpful, her name was Osha! So so sweet and really helped point me in the right direction. Some other poor reviews here were about not being greeted - however in my opinion, i dont like to be overwhelmed with a chorus of "hello!", so i definitely didnt mind. it was nice to look around before being approached by Osha. Everyone was so nice, but she was awesomely helpful - and this was my first time in MAC! Highly recommend! Theyre not judgemental, very clean, well stocked! :)

Had such a great experience at MAC! The team was super friendly and helpful from the start, and the…read morewhole vibe was really welcoming. I've been coming to this location for over 10 years, and they never disappoint. The service is always consistent, and everyone really knows their stuff. Huge shoutout to Zurina. She's an amazing makeup artist! She totally understood what I was going for and made me feel so comfortable throughout. The final look was exactly what I wanted (if not better!).

Blue Mercury in Lafayette is the place to go for skincare this summer. Definitely take a look at…read morethe sale wow. The savings and selection are worth it, especially right now. Jessica is an incredible and skilled matchmaker She really knows how to connect you with what actually works for your skin. Yay healthy skin .

I would rate this location even lower rating if I could. Bluemercury Lafayette is walking-distant…read moreto where I live, but I would rather drive to the other location in Rockridge. Never felt welcomed or acknowledged every time I walk into the store. The store manager never smiles and always gives you an insulting look. I'm sorry. Bluemercury is somewhat a high-end cosmetic store, but unfortunately her vibe doesn't belong there.

I entered the store minutes before closing on sunday before Christmas. We said we could come back…read morebut if it was too late because I needed help picking products. The ladies were super awesome. The lady with dark and colored hair picked out the best products. The color was spot on. She is magnificent!!!

Best management & staff! Especially Jen! You are always greeted when you walk in the door with a…read moresmile and kind words! They are so knowledgeable about recommending products, will check with other stores if you need something and they are out of stock. Best customer experience ever!!!

When I am feeling ultra feminine I find myself coming here to buy myself something…read more Lately I have been stopping by just to smell the perfumes as I am ready for something new I think. So I come in, I spray myself good and I go about my life. If I am going to spend good money on scent I am gonna make sure I like it all day long! Haha This last visit I was in a mood and bought a new foundation and primer. I like it. Staff is friendly enough. Store is a mini so there are a few perfumes I wanted to try that they do not have. If you make an Amazon return upstairs you get a 10% off coupon so do that first. Also, join the little club and earn rewards and a birthday gift. I will keep showing up when I am feeling girly and want to treat myself! ;) plus, I still haven't found my new smell good, although I gotta tell ya, smelling different all the time has been fun.

Came here for a last minute gift. Alyssa it's so sweet and her product knowledge was so helpful…read morethat the trip was fast and got goodies for the kit as well.

Danielle at CosmoProf is so wonderful! She helped me today and had wonderful customer service. She…read morewas bubbly, knowledgeable and made me more confident in my purchases!

I wish I could do zero stars, but I put two because Angela and Jocelyn are the best!!!…read moreunfortunately aside from their great personalities, the shopping experience in the store is less than desirable. The store is a wreck constantly. The store manager needs to do a better job of keeping up on the cleanliness of the store, the inventory of stock and the treatment of her employees. Often times when I come in, they only have one employee working with NO STORE MANAGER ON THE PREMISES. I will be calling corporate and letting them know how messy and poorly run this store is because We can not do business if this store is not running to the best of its ability and more times than acceptable they haven't had what I need to work and again there's no manager anywhere to be found to even request anything, not that it matters because if you ask her to special order something SHE NEVER FOLLOWS THROUGH. GET IT TOGETHER!!!!!!