very unfriendly staff- interesting how they sell asian/japanese goods (at a whack price point btw)…read moreand only greeted *certain* customers that walked in - and my partner and i definitely don't fall into that group... it was quite hard to look at anything when you felt like you were being watched but at the same time not even acknowledged as a customer. i would suggest going to tokyo central or small businesses in little tokyo/torrance that are more deserving and most of all, FRIENDLY. for the store managers, i suggest teaching the staff a few manners like hi and hello! i hardly ever leave a yelp review for a store, but it truly was such a negative experience

They have some really amazing gifts and home goods in this store, even if it is a bit bougie and…read moreoverpriced.

Having moved to a new location(12801 Venice Blvd) just 5 minutes form their old spot…read more Being one of the fashionable places west of the 405 . Design meets Social Consciousness, Staff is amazing trendsetters with heart. Their are no wrong choices here,stop by and find that gift

I really love their clothes and it's such an amazing brand but the one thing they need to really…read moreimprove on is their customer service online. I'm not sure if it's bc of Covid but they need to be on top of their emails. I've sent emails inquiring about returns and never received a response. Granted you do receive the refund back but they just don't reply to emails even if you have a question about sizing. They need to be stronger in this area especially during this time and all the time actually. Don't send them direct messages on IG either bc it will go unnoticed and unanswered. The best is to call (which I have) if you have any questions. However there are times when calling is not option but sending an email is. I hope they improve on this area of their customer service in the near future. Looking forward to visiting the store when it's safe to reopen.

This store lives up to the hype!!! It's a small inconspicuous store with yellow walls and a glass…read moreentryway on Montana or on Abbott Kinney for my west siders. Montana's store is a bit larger and thus may have more of the coveted stools/ladders/larger tabletop items in stock. The staff is so friendly and they give you a free tote as a shopping bag! Everything is $25 or less as advertised, although most items are probably in the upper teen-25 dollar range. It is so worth it!!! Items are HANDCRAFTED and are clearly great quality, as they hold weight. Def coming back soon.

Came to pick up stuff for someone else so I didn't realize it would be multiple heavy items and the…read morestaff did not offer to help a single time. I had to make multiple trips across the road as I came alone and could only lift 1 item at a time and they just ignored my presence whenever I came back to grab the rest of the stuff. Edit: I can confirm they asked me where I parked however it was just that and was not offered help carrying items. They just asked if I had parked close by and I responded with that I parked somewhat close across the street and the conversation ended there. I do apologize for the lateness on picking up the order however I was not aware of the order until yesterday when I was asked to pick it up.

I have been shopping General Store online for years and was fortunate enough to visit in person…read morerecently. I cannot say enough about their selection of vintage clothing and homewares that is curated meticulously. I purchased a handmade customized vintage sweatshirt, and a few other handmade items, that are truly works of art. This space is inspiring and their sales ladies were super friendly and helpful.

Beautiful store. I'm obsessed. There's plenty of street parking in the residential streets. The…read moreselection is well curated and the vibes are immaculate.

This store is fantastic and the help was terrific. I highly recommend them. Can't say enough…read moregood!

It was very disappointing to want to purchase something at this outlet and be greeted with the most…read moreunfriendly rudest staff! The man working was literally standing behind a desk doing nothing with no customers and acted like every question I asked was just a big huge inconvenience that they couldn't answer. So I walked right out and will take my business elsewhere, customer service counts when you're spending $2500.! Shame because the piece was nice.

Love the customer service, the options and prices, I would recommend and definitely go backread more

The miniso toys and accessories store is located on the ground level of Culver City Westfield…read moreshopping center. It's relatively spacious inside compared to other miniso shops. Their arrangement of the products seems random and not well organized, some selves were overwhelmingly full despite others were near empty. I found their cashiers are friendly.

The customer service, the high quality of their furniture and, did I mention their customer service…read more! makes shopping at Room & Board a pleasure. Best website too! Thank you. I will be back!

We had a more complex situation that was rectified by Jon McFadgen. He defies the high expectation…read moreof true customer service. Thanks again Jon!

This charming gift shop is the perfect place to purchase stationary, candles, jewelry, cards, baby…read moregifts, and other quirky and cute gems. It's giving Paper Source Vibes, but is unique because it's locally owned. I went to find a gift for someone and ended up buying a gift for myself because I have no self-control when it comes to cute things. So when I saw the Punch the Monkey sticker I had to buy it and I stand by that decision.

Very nice gift shop. Has everything that you could get for a person. Books, greeting cards,…read morestationery items, baby items, Ayala teas, Savon bath products, etc. Service was kind, and I had come in for the 3rd Annual Stationery Store Day crawl; this was their first year participating. I was happy to see that they had the official SSD merchandise too. There is a parking garage within easy walking distance. Respectfully Reviewed.

I've been on the hunt for a new couch and my searches brought me into The Hangar. It's a cute,…read moretrendy furniture shop all beautifully laid out in Santa Monica. There is a small parking lot out front with just a couple of spots, but fear not - there are street spots around if you can't snag a lot spot. However we were there for about thirty minutes and were the only ones on a Saturday afternoon, so spot snagging may be easy. When we walked in, we were warmly greeted and allowed to just browse the store. So many cool pieces in here and beautiful items, all beautifully staged. I didn't find my 'right' piece but did see a lot I would love to have in a perfect world. You can also browse on their website if you can't make it in person. I very much appreciated being able to look through everything without any pressure. Great selection of niece pieces at The Hängar.

I was surprised at the big selection at the hanger. They had very nice things and the staff was…read morevery kind and helpful without being pushy. I liked a lot of their art and I am going back to see if I can find a few pieces to put in my brand new living room And the lady that helped us. There was very friendly and kind. I'll be back and you should stop in you never know what you'll find there and that keeps me coming back *Renee Piane ~The Love Designer And relationship Reinvention Expert ! Let me help you You decorate your new Love Nest !

Fascinating literature and home decoration. There is some really cool historic gems at this store…read more Friendly and conversational workers. This is my guilty pleasure after and sometimes before the farmers market.

Stopped in while attending Venice Fest. What a cool shop. Think this would be a great place to do…read moresome holiday shopping as there's something for everyone here. Will definitely come back to do a true peruse and shop.