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    Urban Motors

    5.0 (2 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Urban Motors

    Auto loan

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    7 years ago

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    Freeman Motor Portland Showroom

    Freeman Motor Portland Showroom

    3.7
    (201 reviews)

    Friendly great service Mike , Renee and Marine great service .. i would refer them to anyone…read moreknowing they will serve them properly . Susan

    It started the way these stories always do: A luxury car that looked like trouble in heels. She…read morehad the curves, the shine, the kind of allure that makes you stop thinking and start believing. Except the first time I met her in a PNW downpour the windshield wiper flapped uselessly like a limp handshake. Replacing the wipers was contractual. Basic safety. A correction to meet the State's prim-and-proper dress code. Still met with a laissez-faire attitude. When I picked her up, her glasses were still broken. I took the fix into my own hands--parts shop on the way home, a couple of tenners, a little elbow grease, done. Next up, the key fob. The emergency key was missing, the kind of detail that only matters when it matters. I brought it up, like an old lover who still believes a wrong turn should end with a nightcap and an apology. Instead, it turned from good cop to bad cop faster than a red carpet turns into a doormat. Then Murphy made a house call. The battery went low. She wouldn't let me in, like a partner who caught me gambling with the rent money. I used my one free call to get a locksmith to bail me out. Time and money burned on something promised on the first date. Next the check engine light blinked into life like it couldn't wait to hand me a bill and a lecture. Still loyal, I went back to them instead of the brand shop off the two one seven. One tip slipped across the bar after another. Reassurance she was safe to take out on the town without having to constantly look over my shoulder. It was just a false trail that kept circling back to the same code I heard on the scanner from day one. I was being led on a wild goose chase and suspected I was the stuffing. After months of silence and no new leads I picked up the phone to reopen the case, like a jilted ex dialing a number I know I shouldn't. The witnesses had "left." The records were "tied up." I was told the specifics about the prior investigation were withheld for "legal reasons." It read like the old standards had left the building, and she'd taken her charm with her. Trusting my first instinct, I took the old girl to the brand shop, the place that spoke her native tongue. They handed me the facts. No passing the buck. No song and dance. Workmanship you could hang your hat on. I'd finally gotten the full meal deal, but I'd lost my wallet in the process. I figured I'd give Freeman one last chance to make things right. I'd played this scene before, back when deals were clean and handshakes meant something. Back then, I had a number in my head and they hit it like a sharpshooter. This time it was a slow middle school dance on a wet gym floor, and every step felt wrong. The numbers didn't add up, even the Kelly Blue Boys gave me the kind of look you save for a three-card monte table. Sure, I could take a bruising, but I hadn't signed up to get rolled. The relationship ended with a love letter that read like a case file, our entire history laid out in black and white, followed by a reply that never came. Freeman was a name I'd trusted since I was a rookie twenty years back, the door I knocked on when I wanted a fair and honest deal, the place I sent friends, family, and associates. Somewhere along the way, it seemed they traded the Freeman name for the Saul Goodman Sunday Special. In this town, some places sell you a promise the way a magician sells you a trick. You watch the shine. You miss the move. I gave them every chance to play it straight, but instead I got a different story each time, ended up with the bills, and found myself alone in the rain without an umbrella. Ragged, like a mark who realized the gig too late, I closed the file, because sometimes that's the only win you get. Take a walk. Don't look back. The rain will wash the footprints away.

    Blizzard Motors

    Blizzard Motors

    4.3
    (24 reviews)

    I have never given a car dealership 5 stars but am happy to do so for Blizzard Motors. Doug went…read moreover and above the call of duty to get me into a nice little BMW. I had recently gone through a divorce and financing was tricky; Doug was creative and resourceful when other dealerships ghosted me. His relationships with various lenders sets him apart among the competition-if you read the reviews here you'll see that people really hit it off with Doug. I think the same applies with his contacts at the bank-he doesn't just say relationships matter. He proves it by proactive communication throughout the process with everyone involved in the deal. The car itself was super clean and in great shape for an older vehicle. Doug already knew the car since he'd originally sold it to the owners who had brought it back in to trade. The engine light came on a couple days after purchasing the car due to an emissions issue we are trying to get sorted out. Doug was quick to reassure me that he'd take care of whatever was causing the issue. So far him and the mechanic he uses have been great on following through with this promise and have both been very professional to work with. I would highly recommend working with Blizzard Motors. I don't plan on buying a car anywhere else.

    Blizzard Motors was a pleasure to work with from start to finish. I saw a vehicle on Craigslist…read morethat I was very interested in. Doug Blizzard was very helpful on the front end, answering questions about the vehicle and being honest about any answers he did not have. We scheduled a time for a test drive and Doug gave my wife and I all the time we needed to inspect the vehicle, take a test drive and to ask any questions we had. He again was honest about his responses and anything he did not know. He did not pressure us to buy the vehicle, but gave us plenty of time to think over the transaction. He even came back to his shop later that night to repair/adjust a minor item that we had questioned. From start to finish, the transaction was professional, efficient and five-star worthy!

    CarMax

    CarMax

    3.4
    (144 reviews)

    10/10 easy, fast, stress-free and fun experience buying a used car with Duran. Scheduled the test…read moredrive, came out and verified that the car was in great condition, and completed the purchase in a couple of hours. Duran and all the other staff made the purchase a great experience-- this is the only way to buy a car going forward.

    BUYER BEWARE: "CarMax Certified" Truck Failed in Hours, Leaving Me Out $27k Cash…read more I purchased a "CarMax Certified" 2022 Nissan Frontier (48,000 miles | VIN: 1N6ED1EKXNN614393) from the Clackamas location for over $27k IN CASH, expecting a reliable vehicle for my family and business. Our salesperson, Ian, was professional and great to work with, but the confidence ended less than two hours later. While driving home over the Oregon Coast Range with my 7-year-old daughter, the transmission began slipping, hesitating, and violently jerking forward at highway speeds. A local mechanic inspected it, and Nissan later confirmed a major transmission failure. Worse, Nissan found clear evidence that the transmission had been previously tampered with, removing the factory warranty coverage and throwing responsibility entirely back onto CarMax. The Corporate Runaround: Instead of standing behind their "certified" vehicle, CarMax has subjected me to a week of exhausting escalation and dodging: Service Manager John (Beaverton): Has held the truck for 6 days without providing a diagnosis. He doesn't return calls, ignores Nissan's service department, and literally laughed at the mechanical failure. Operations Manager Elliot: Recited a rigid corporate script to explain why he won't help. General Manager Eugene (Clackamas):Friendly enough, but completely lacks the authority to resolve the issue. The "Solutions" Offered: CarMax has verbally offered completely unacceptable options, refusing to put any of their extensions or promises in writing: 1. A sketchy repair: Forcing me to accept a truck with a known history of tampering, zero Nissan powertrain warranty, and a used/rebuilt LKQ transmission (which Nissan mechanics advised is a dangerous long-term solution). CarMax refused to include a MaxCare warranty to offset this massive risk. 2. An indefinite replacement search:Waiting forever for them to source a truck from across the country, while expecting *me* to pay the shipping costs for their failure. They refuse to do a fair price exchange for comparable trucks already available locally. 3. The Refund Trap: They told me it will take up to 10 days just to get my cash back. The Bottom Line: Vehicles break, but the way CarMax handles it is the real nightmare. Because they are holding onto my $27,000 cash for over a week, I am physically trapped without transportation and completely blocked from buying a reasonable replacement vehicle elsewhere. They gave me a small SUV rental that doesn't fit my business needs, meaning I am actively losing work income every single day while they sit on my money. My Advice: Do not trust Carmax. I thought I bought peace of mind; instead, I bought a $27k project, a week-long fight, and a complete loss of my transportation and livelihood.

    Tonkin2U

    Tonkin2U

    4.4
    (27 reviews)

    Let me start off by saying that although we didn't end up getting our car through Central Sales, we…read morehad such a wonderful experience with them that I needed to write a review. My husband first spoke with Ray, who he felt he had an immediate connection with and easy, flowing communication about our vehicular needs. But Ray was going on vacay, and we couldn't wait until he got back to complete our car buying experience with him. Enter, Roy - Ray's bro. Roy was AWESOME. He took the time to REALLY answer my questions in a way that I could understand, and didn't try to push cars on me that were out of my price range. He was an excellent listener and ended up bringing out a car that day to our house for my hubby and me to test drive. Let me pause for a moment to say just how smart this business model is - I mean, with 2 kids under 4 years old, it's a PITA to get to a dealership and take turns test driving a car and then waiting around for hours to purchase the car while the kids go cray cray. Central Sales is part of Ron Tonkin (I think...), so they have a huge inventory of cars to pull from, which they bring to you to test drive, and then they arrange all the financing for you to find the lowest APR, and then bring the paperwork to you when they deliver the car. It takes about 10 minutes to sign everything. All for no extra fee. Brilliant. Other dealerships should take note. But what made everything so super was the truly no-pressure attitude of Roy (and I imagine everyone else he works with). He was super nice and completely understanding when I told him that we were also test-driving a car from another dealership later that day. He reiterated that he just wanted to make sure that we got into the right car for us. And I believed him! We ended up doing the whole take-the-kids-to-the-dealership-and-wait-an-excrutiatingly-long-time-to-purchase-a-vehicle thing. But only because the vehicle that was there was the one we wanted in the end. But we will DEFINITELY use Central Sales again when it's time to buy a car. Thanks Roy!

    My daughter needed a car and I found one online at this place…read more We drove an hour and a half to check the car out. The salesman we had was super friendly. He found the car we were interested in and we took it for a test drive. It seemed to be perfect and decided to get it. Unfortunately, it took 3+ hours just to get through the paperwork. We negotiated the price, shook hands and signed on the X. Once he came back with the paperwork, he also came back with a mechanical disclosure. He proceeded to tell us all the problems with the car. The sway bars and bushings needed to be replaced. The water pump may have issues since thier mechanics noticed water spots around the water pump. What? We are spending over 16k for a car and NOW they disclose the problems? The salesman told us they just started doing things differently now. Well..that doesn't seem fair. We agreed on a price. I signed papers. We couldn't back out now. Rush hour was hitting and I wanted to get home ASAP. We ended up getting the car anyway and drove home. The car drove home fine. However, we have yet to fix the problems. Very disappointed with that process.

    iDrive Autohaus

    iDrive Autohaus

    4.5
    (18 reviews)

    Horrible experience with this place. The most unprofessional used card dealership I've been to…read more.. So I called them to schedule an appointment to checkout their cars. I spoke with Sami, and informed him that I will be there the next day at 11 am. By the time I got there, the lot was locked and I can't find a single person. I called him immediately, and he said that he can't come due to some kind of zoom meeting. So I guess he's not interested in showing me or selling his cars. If you cannot even be there due to an emergency, I think it's fair to say that you should inform your customer or let them know in advance. Essentially he wasted our time to drive all the way out there for nothing. Not to mentioning all his cars are way over priced...

    I'll be the first to admit that I'm the Yelp user who, when confronted with a negative experience,…read morejumps on line to write a bad review. I don't often enough, take the time to write positive reviews unless I've been completely blown away... this is one of those times where I've been completely blown away. I spent a great deal of time researching my used car purchase. I was prepared to drive as far as 3 hours away to get the right car at the right price. Like many people, I loathe the car buying process mostly due to the song and dance you usually have to deal with at the dealership. Even the places who advertise "no haggle buying" still make you run the gauntlet of sales pitches for car add-ons like undercoating, car security systems, higher lending rates they tell you qualify for, low-balling your trade-in, ect. After spotting a perfect car at a really competitive price on line at this place, I stopped in to see it. To "prepare for battle" at the dealership, I got approved for an auto loan at my Credit Union, and was firmly prepared to tell them I was going to sell my old car on Craigslist. Sami (the owner) greeted me and immediately took a mellow, no pressure approach. He asked me a couple of questions about why this car, and then gave me the keys to go on a test drive. The car was everything I was looking for, and at a price below what I was willing to spend; no haggling. Sami treated the entire process like a business transaction, not a sales transaction. He is an excellent sales person, but not in a pushy "used car salesman" way. He simply walks you through the process, trying to make sure you've considered all aspects of buying the new car and selling the old car. He then offered me a price for my trade-in that was within what I was going to ask for in on Craigslist... no, hassles with getting it detailed, fixing the curb scratches on the wheels :/, no dealing with Craigslist shoppers. I could not be more pleased with this entire process. Even after the sale, when I needed an extra key ordered and some other little things, Sami & his staff were very willing to help... I know it seems suspicious to see every review for this place at 5 stars, but just go there and see why they deserve all the praise they get. I will be a customer there forever.

    Urban Motors - usedcardealers - Updated August 2026

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