Urban Outfitters is located in the Scottsdale Waterfront area. Be that cool hipster with the options available here. It's a super trendy look. Be that "It" gal who looks put together in an urban way. Current fashions will keep you looking good. Free covered and valet parking. read more

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I didn't get her name but I think she was the manager on 8/22 at 6:35 PM. Anyways, amazing customer service!

Love this store The layout makes shopping easy and the workers actually help you find stuff without being pushy The clothes are trendy but still comfy I've gotten so many compliments on my hoodie from here. This place has some pretty good high quality stuff and I've enjoyed shopping here. read more

I can spend a bunch of my time at urban and entertain myself in their home / Office / Knick knack sections. Their clearance sections are also the best and I always find something cute for a decent price. The clearance section was a hot mess when we visited, and there were a ton of merchandise on the floor. An employee did walk past me while I was checking the sale section but didn't even bother saying anything. Not even a "hi." He looked annoyed. I didn't see any other employees and no one ever acknowledged us. Go to the Kierlands location! Where employees do exist! read more

I've been going to this UO for over 10+ and the manager there now is always so nice and helpful and today I went and Aurora helped me so much, im leaving this review because of her, seriously it's so rare to see that specially in clothing stores. read more

Just picked up an item from here. Everyone was super helpful and it's really good to see that they have proper social distancing and sanitization in place. Tho I guess the pickup process could be a little better - may be different queues for pickup or whatever. Even after I checked in online - it took me 15 mins to complete the pickup. read more

Yes.. after all my years of drinking haterade in Urban Outfitters I finally found one that is worth my coveted 5 stars. This place (like the rest of Scottsdale) is impeccably clean and well organized. The people are super friendly... there was a guy getting denim advice from one of the girls working the fitting rooms.. I have NEVER seen that happen in ANY U.O. I have been to.... more importantly she was giving sound and genuine advice about washes, fit and things to pair it with (or not) that he had in his fitting room. Moreover.... this place had tons of things in my size (which usually never happens since I have broad shoulders). I found a cute dress from kimchee blue for 30 bucks.... Happy Happy Happy.... might have to stop in here again before I bizzounce. read more

I've been to this location several times and I can honestly say every time I've been they have never greeted me when I enter the store, never asked how I was or how my day was going when I'm at the checkout desk. This is very upsetting especially being a bi-racial women of color. It's clear the difference in treatment. I even noticed at the fitting rooms the guy was very friendly but didn't ask for my name but asked for the name of the people before and after me. It's 2021 and I've worked in the industry before, just do your job. How hard is it to welcome someone into your store. Get your head out of your ass, just because it's Scottsdale doesn't make you better than anyone else. read more

Let me start off by saying I have never ever left a review, I often just don't care enough to. This is my first one. But I go to this Urban very frequently and every single time the workers are EXTREMELY rude. Never greet anyone who walks in, NEVER friendly when checking out. Today, as I'm checking out I grabbed another item and asked to add it to my total and apologized for adding it late. The man at the front literally tossed my item on the table, rolled his eyes and continued to scan. TOSSED MY SHIRT ON THE TABLE THAT I HAD ASKED FOR BACK.... Not even handed it to me. Also, when I asked for someone to let me in a fitting room the other guy goes "I'm busy but you can ask someone else". I literally hate going here because of the workers. They need an entire new staff... the worst vibe and energy there. Zero stars. read more

Hipster Puppies Book. Tetris Socks. Douchebag employees. Yep, its an Urban Outfitters, but it is still a fun place to kill time. read more

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Place looks like trash, and the worst customer service! No one ever greets you when you come in.

Is there an age limit for those who shop at Urban? I hope not because it's too much fun to browse the store and I don't want another birthday to keep me from visiting. I have been a consistent shopper of Urban since my college days at U of A. At first, it was because the U of A campus only had limited stores for me to shop within walking distance of my dorm. Then they became the store with a strong variety of dresses and perfect gag gifts and off the beaten path knick knacks. When I finished college and moved to Phoenix, I would do the occasional visit if I was on Mille. But then when they opened up a store at the Waterfront, I was sold and came to the conclusion that I could still enter without feeling too old. Moving on the Urban, it's part of the Anthropologie chain so if you like the look of Anthro but can't quick make it to their prices, you can visit Urban where the clothing is similar but a bit trendier and cheaper. They have the best gag gifts out there including inappropriate ones sitting right next to the game you haven't played since you were eight. And since some of the shoppers are eight, then this is their haven. The clothes are funky and fun. You can go the traditional route or you can get as trendy as you want in just one visit. They have adorable shoes and accessories and I love the housing decorations they sell. Urban is a great store to visit when looking to make a whimsical purchase, find a deal on some clothes (they have awesome sales), purchase a trendy outfit or simply browse and waste some time when it's too hot to stand outside. read more

One thing I like about this UO, is that it is across the street from Scottsdale Fashion Square--just exit out of Nordstrom's and there you are...no need to re-park your car if you are coming from the mall. If you are directly coming here, there is a parking garage next to Nordstrom's--park here. If you park in the underground parking, well, it's kinda creepy like Mole People are hiding and will chase after you. This Urban Outfitters is sandwiched between Sauce and a few doors from Border's. Head over to the Clearance area...you'll find some good bargains on clothing. You'll also find some fun unusual gifts or books that you can't resist buying or giving as a gift. Service was pretty good, I was surprised. Usually, most clothing places either ignore you or are clueless. Not only did they greet me when I walked in, they acknowledged me a few times, and the cashier was nice too. Can't wait til I visit here again... read more

As everyone else has said, this is a hipster mecca..if by hipster you're referring to people that love their fashion corporate. Sorry if I sound cynical? The clothing quality is sub par at best. They are catering to kids with rich parents-they can charge that much and get away with it. You're better off shopping online and paying the same price for well constructed "hipsteresque" clothing. Why did I give it 4 stars, you ask? The store is pretty well organized and clean. There's lots of cool things to look at, books to browse and sunglasses to try on. The music playing always puts me in the right mood to shop. I've never had a problem with customer service. The clearance section, if you go at the right time is amazing. Would I ever pay $40 for a t-shirt that has ironic holes in it? An additional $60 for acid wash jeans that should have been left in the 90's where they belong? Let's be honest. No. But $20 for pair of Kimchi Blue heels on clearance? Steal. Even better when they have a 50% off clearance special! I have a love/hate relationship with this store. I can't help but go in there..but I mainly stay to browse the clearance racks. read more

A true drunk shopping paradise! So many hats and accessories to try on and be all super model-like. After many buckets of beers, many shots of tequilla and my trying to set the plants inside on fire (they should not leave all of those matches within the reach of drunken people) next door at Pink Taco, Forest, Brian and I made our way over to UO. As Forest and I gleefully tried on hats and took pictures of each other Brian quickly moved away from us...we kept trying to put hats on his head and take his picture. No bueno! We made Forest buy yet another winter coat. Buying winter coats (even if you live in Scottsdale) seems like such a great idea when you are drunk. Buying fuschia leather hot pants also seems like a good idea when you are drunk, but that's another story. read more

Urban Outfitters is a pretty cool place to pick up some new threads. The staff at this particular location is great. They smiled, made eye contact, offered to help me without being annoying. The gal in the fitting room was uber friendly and willing to offer an honest opinion on the fit and style of different items. They offer a wide variety of casual to dressy items for women and men, shoes, accessories and some trinkets and do-dads. I find that the sizes run a bit larger than many other places. I like that because if I wear a smaller size, I must have lost weight...just admit it, you like that, too! The store is organized and easy to navigate. The clearance section usually has some great stuff and the prices are reasonable to downright great. read more

This Urban is OK. I don't get why they moved up one store... maybe for more visibility from Camelback? I don't like it as much as the old Urban when it was next door to sauce. That one seemed bigger and the sections were clearly defined. This one seems cramped and I'm not sure where things are anymore. Also, their sale section seemed super lacking the past couple of times I went. Clothes are always good, but I like shopping online and returning in store for the most efficient experience! read more

The first thing I do when I walk into UO is go straight to the back. AMAZING sales and cool stuff on sale - not just rejected stuff! I agree - the women's selection here is better than Tempe and (I can't believe I am saying this) I actually prefer to go to the Scottsdale location. Yes, the college kids can be irritating! I always wear my headphones just so I don't use some strange bobble-head I find at UO to knock someone out! "Like OH MY GOD Brittany, did you SEE anything in a size zero?" read more

Pretty cool store. I was on my way to the gym this weekend (aren't I always), and figured I needed some new clothes. When I walked in, I was a bit concerned because it looked like a women's clothing store. It wasn't apparent that men's clothing even existed. I carefully walked towards the back of the store and found the men's section only to be greeted by a gigantic sale rack! It was amazing. I picked up three pairs of jeans, and a killer cardigan for 65 bucks. Everything fit perfect. The girl who managed the fitting rooms was super friendly and absolutely adorable. And the chick who checked me out (at the cash register, you pervs), was prompt and neatly folded everything like it was respectable. Kudos Urban. Kudos. read more

Located at the Waterfront shopping area near Fashion Square, this location is large and well-stocked. You don't have to climb any stairs as you do at many of their other locations, but they don't carry all the home furnishings either. Their clothing selection seems to be comparable to other UO stores though, so if that's what you're after you can find it here. They also carry some books and nicknacks if you're into that. The problem with UO is that they expect you to be super-skinny if you're a guy. I'm not, and a lot of it doesn't look right on me. Occasionally though, I can find something really awesome here. They also expect you to layer a lot if you're a girl meaning it can get pretty expensive. The majority of their clothing is quite pricey anyway considering the demographic... so when you have to buy several pieces to layer just for one outfit, it can stress out the wallet. It's a great store for wealthy and hip high school and college kids... other than that it's just a good store to browse. read more

Is there anything better than hitting up the sale section at UO at the right time??!?! I don't think so. This place is hipster heaven, and regardless of people's feelings this is not some BS store like Hot Topic. They sell some pretty well constructed clothing and everything that's I've bought there has held up well. Buy one get one free BDG T-shirts are the absolute best. If you're hating on this place but haven't really tried it, don't. It's worth the adventure. read more

I'm giving this Urban a perfect rating, for it never fails that when I walk through its doors, I always find something I want (or could) buy - even if it's a gift for somebody else, like my younger sister or best bud in Detroit. I even found one of my favorite sweaters here on clearance for $20. I think this Urban has a better selection for women than the one in Tempe, so if I had my choice, I'd come here to browse and buy. Plus, it's within walking distance of Scottsdale Fashion Park, Borders and Olive & Ivy (the perfect spot for brunch/lunch). read more

This UO is by far superior to the one on Mill Ave. Tempe. Much better selection, better organized, neater, better service. read more

It's not 5-stars because I prefer the old school one on Mill Ave. versus this location. But this location always has great sales racks and keeps the store super clean and well stocked. You can park in the Nordstroms parking garage, and just walk out to this beautiful store or park underground at the Waterfront (although I think this takes longer). Obviously Urban Outfitters is awesome, so I don't even have to talk about the product. read more

Thank you yesterday for saving my day, I needed an emergency outfit change and UO came thru and helped me look and feel so much better. Thank you muah read more

dirtiest urban outfitters i have ever seen. staff is always rude, it's almost like in order to get hired here you have to have 0 social skills. this store is constantly a mess with clothes everywhere and everything is out of place. it's run by about eight 20 year old workers. do better. read more

Worst customer service ever! Basically non existing! No one ever said hello even at checkout it's like I was bothering them. I'll just stick to kierland. read more

The clothes are amazing but the sales peeps SUck! No greeting when entering or any help. The sales peeps walked all around us & sometimes almost into us without saying excuse me or can I help you? 8/13/15 @ 8pm read more

I never have complaints coming in here and I've never had a bad experience at any of the locations, but I decided to leave a review on this one since it is my go to location. Staff is always helpful when I need help looking for something, and I really never leave disappointed. The sale section is also my favorite since most people turn away from this store because of prices, but this section is helpful for others who want to find deals (such as myself) read more

THIS place is one of my favorite stores. IT would have a 5 if not for the awful, NO JOKE, awful service, that I get every time I go here. I could not tell the last time I was there to buy a little black dress I had actually saw on the UO website and just needed it for that night, who the UO employees were versus the customers. No kidding. No one greeted anyone it seemed that entered the premises. Hmmmmm last I checked we were living in a sucky economy and having a job was a good thing..am I right? I found the dress, or a few that I liked and the guy working the dressing room area was so into hitting on the girls trying on clothing that he wouldn't open the door or help when I needed a smaller dress size. Look dude, I do realize I am not 18 anymore but c'mon. Away I went with my lbd in tow. Goodbye I said. Thank you to me, I said. I certainly didn't get it from anyone working here. BUT I do love the products. The cute accessories and this is my go to date dress store. Maybe I'll drive further to the Tempe location next time. read more

I love all things Urban....Nuff said. One point of interest, this Urban's Men section is much smaller than the one in Tempe, I prefer the Tempe one for selection, but this one for customer service and a mellow shopping experience. Overall the Tempe store is very busy with ASU students, and can be somewhat irritating. Either way you can't loose at URBN. With a great selection of lower priced, core items, and a mix of cool designer stuff, throw shoes and accessories into that, and you have yourself a nice medley of coolness. A Stew of Coolness...I should say. read more

First off I'm always disappointed in the selection UO has for men at the stores. This location is no exception as its only a small corner of the store. I left without getting anything whatever I did see I just figured I'd go home and purchase online. read more

I actually went here yesterday to find another pair of sunglasses since I lost mine. I completely forgot they basically just throw all their sunglasses on random hooks and there is no organization at all. After looking for several minutes I asked one of the girls if they had more in the back and she got me a pair right away. The employees are very nice and helpful. The only con is there were so many people in there you couldn't breathe. The urban outfitters back home are so barren, everytime I go I am like the only one in the store. read more

Zero customer service until you check out. Bought a "new" record here only to open it to a thousand finger prints and a fat scratch. Sometimes they have cool clothes but other than that this place is pretty pretentious. read more

I'm not one to usually return stuff but I bought a pair of jeans here about a month ago and I just tried them on and I hated them. So I already took the tags off and threw away the receipt, so I called this location and talked to a girl I believe her name was Yaa? I told her what my situation was and she said she could do a store credit which I was cool with cause I wanted to just get something else that day. So I went by and was in line and she happened to help me with the exchange. She was so friendly, so cool, and very helpful. I don't know if she was a manager but I just wanted to give her a shout out because her service was amazing read more

the quality has gone down since i started shopping there years ago. still some great finds! i love their apartment stuff, and the clearances are always fun! read more

It's a cool store for young people. They have some records (vinyl) and some cool clothes and stuff.

Horrible service. Specifically, fitting room people and register person. Made me change my mind on purchasing from this location.

I Heart UO!!! I wish there was one closer to me though, but I will make the drive. I always get gift card from friends and family because they all know I'm obsessed! This is my go to place for basic tees because they have a longer looser fit and they are incredibly soft and has that worn in feel. I practically live in their burnout raglan...I still regret not getting more because I can't seem to find them anymore. They have a lot of graphic tees that you can't find anywhere else. They have good quality purses and jewelry. It doesn't end there. They got a funny assortment of home goods and books. They sell lomo cameras, which are incredible by the way. Come Christmas time you'll find me here grabbing a bag full of ornaments and stocking stuffers :) The sale section in back is InSane...the prices are a steal. The staff always looks cute...makes me wish I could work there. Me and the retail industry just don't work. Been there, done that. read more

in my experience, the urban outfitters in scottsdale has a better selection and is more clean/organized than the tempe counterpart. the staff is friendly and attentive without being bothersome. i've never had to wait around for someone to acknowledge that i'd like to try on clothes. definitely check it out if you're looking for a cute outfit or trendy accessories and don't forget to scope out the sale section in the back. read more