Luis was very nice and helpful! The food was fresh and good portions. The truffle fries are the best.

My first time here and now I need to find a location closer to me! I was in the area looking for something hearty but still healthy, and I'm so glad I stopped by because the food was delicious. If it's your first time, be prepared to spend a little time looking over the menu because there are so many options: plates, bowls, sandwiches, and more. It was honestly a little overwhelming trying to decide. I ended up ordering the blackened salmon plate with roasted Brussels sprouts and red quinoa as my two sides. Everything was flavorful and cooked perfectly. Of course, I had to try a dessert too. I got the chocolate cookie, and it was huge with big chunks of chocolate throughout. I don't usually like super soft cookies, but this one had the perfect balance. Soft in the middle with crispy edges. The restaurant was clean, spacious, and the customer service was great. I'll definitely be back. read more

Urban Plates - Watermelon Pineapple Mint Basil Replenisher - New American Near Me - Aliso Viejo, California

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Great place to come with a group of people. Everyone can find something that is freshly prepared. It is a cafeteria style order process and the servers delivers our food to the table. I enjoy getting the grilled steak with a side. The osso bucco paired with the mash potatoes is also a good choice. read more

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If you're ever in town and craving something delicious yet healthy, this is the spot to check out Urban Plates never disappoints! We walked in about 20 minutes before closing (yes... we were those people ‍) and fully expected to be turned away. Instead, the staff was welcoming, friendly, and so helpful from the moment we stepped in. The food was absolutely fresh and delicious. We ordered the French Dip, Surf & Turf, and the Ahi everything was flavorful and perfectly prepared. For dessert, we couldn't resist the mango tart and banana cream pie, and they were the perfect sweet ending to our meal. We left happy, satisfied, and with full bellies. We'll definitely be back for more. Highly recommend! read more

Urban Plates - Surf & Turf - New American Near Me - Aliso Viejo, California

I order door dash here all the time and love getting the chicken tenders and the fries. The steak is also quite good. Can go wrong with this local healthy spot read more

I went to Urban Plates for dinner with my wife because we were there anyway to pick up a Mango Tart for Thanksgiving. I have never been a big fan of the restaurant, as most of my meals there have been just ok. No exception on this visit. We both ordered grilled salmon. I ordered mine with a side salad and roasted potatoes. The restaurant was pretty busy, and it took a while before we got our meals. My salad was fine - nothing special. The potatoes were well-seasoned and very tasty. But, my salmon was very thin and very dry. It clearly was overcooked, probably because of how thin it was. My wife's salmon was thicker and more moist, but still nothing special. I would have given this experience even fewer stars, but the Mango Tart, which we enjoyed the next day, was fantastic, as always. It is pricey, but worth it. The next time I crave a Mango Tart, I will probably go somewhere else to eat first. read more

Urban Plates - Thin, dry salmon. - New American Near Me - Aliso Viejo, California

Food is excellent. I had the chimichurri grilled chicken with beet salad and goat cheese and potato medley. Very tasty. Their sandwiches look great. read more

We love coming to Urban Plates for fresh healthy food. When my kids want fast food I tell them they can get steak for cheaper than fast food meal, they happily agree to come eat here. We have the Plate Pass which is an amazing deal you get 20% off each order. The kids plate portion already is really big and I love that we can all choose different sides and there are so many to choose from. The restaurant is big with lots of seating and the staff is always friendly. We love the craft drinks here. read more

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Amazing Food and service. Ambiance is wonderful My favorite place to take grandma whenever I am in town. read more

Urban Plates - Awesome food and the service is amazing My favorite place to take my granny whenever I'm in town - New American Near Me - Aliso Viejo, California

I love this place! It serves vegan options, which is a plus for me. We were there 10 days ago, on a Wednesday. We ordered our food and the cashier was not familiar with the refresher special that day, but fortunately, she asked another employee and I got a small sample. It's a casual place with nice outside heated seating. So many food options, wholesome food. read more

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I recommend people get the surf and turf. It is so delicious. The steak is best medium rare and is bursting with flavor. The shrimp are well-cooked and very tasty, with Parmesan butter on top. The meal had many sides you could choose from, but I got French fries and a piece of bread. The cantaloupe pineapple mango replenisher is to die for. It is so fresh and delicious. Sucks you can't get free refills because I'll finish it all lol. The service is alway great. Overall Rating: 5.0 read more

Urban Plates - Cantaloupe Pineapple Mango Replenisher - New American Near Me - Aliso Viejo, California

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FOOD: The good here is always good!! I got the Garlic Shrimp plate with mashed potatoes and the beet salad. It was really good. SERVICE: The service was great!! Luis and Lali were very nice and friendly. DECOR/AMBIANCE: Nice decor. There are a lot of creative plant decorations. read more

Urban Plates - Came here for lunch! It was very good! - New American Near Me - Aliso Viejo, California

Disappointed in the quality of food. They totally messed up this take out order. The chimichuri steak was dry missing the sauce; Mac and cheese was dry. We also ordered the grilled chicken with beet salad and goat cheese and the cheese was not included. Staff needs to step it up on food quality and ensuring food preparation are made according to the order. The tip was not well deserved. I gave 3 stars only to reflect the management's quick response and effort to address my experience. Glad to see the management is dedicated to improving customer experience. read more

Urban Plates - Chimichurri Grass Fed Steak? Really? Missing chimichuri sauce; dry mac and cheese; dry steak - New American Near Me - Aliso Viejo, California

When it comes to what Urban Plates claims, which is grass-fed, antibiotic-free, sustainably-farmed and freshly made meals, their clean ingredients have brought me back time and time again to eat in-house or to pickup takeout - until now. I will never support this business again. My complaint? A recent takeout order about a month ago, Braised Short Ribs, contained a micro pebble. Luckily for me, when I felt something in my bite of food, I spit it out right away so I wouldn't do damage to my teeth. We reached out right away by email to prevent other patrons from receiving the same batch of food. It was impressive to hear back from Patrick Smith, the GM of UP AV within 7 minutes of our email submission. He was apologetic and professional and requested a photo, which we sent. The risk involved in having any meal contain an outdoor item like a micro pebble is very shocking and disappointing but to not be compensated accordingly or offered a new meal is extremely bad customer service. Needless to say, a $23.25 plate that had a foreign and literally rock-hard object is extremely dangerous. My regular visits to Urban Plates Aliso Viejo has come to a stop. Patrick Smith has the ability to make things right - as one GM to another, in order to avoid negative reviews and impact to a business. A photo of the micro pebble is attached for your shock and awe. There are other restaurants to chose from, AV residents! Be informed and be careful at this establishment. read more

Urban Plates - Pebble found in Braised Short Ribs on 10.14.25 - New American Near Me - Aliso Viejo, California

The concept sounded great so I was excited to go to this restaurant. Unfortunately the food was awful! We had Moroccan chicken braise & Chimichurri steak The Moroccan chicken looked like some Costco $4.99 chicken left over with a tasteless sauce that only had chunck potatoes served with mashed potatoes as side and bread ( all carbs) Terrible! No onions, garlic, zucchini, raisin, dry apricot, or anything to make it half way Moroccan! The steak was tasteless as well with no acid ! They missed the red wine vinegar in the chimichurri sauce ! Flat, chewy and cold ! The cowgirl cookie was the only thing good there. I do not recommend this place. Will not return! read more

Urban Plates - Chimichurri Steak - New American Near Me - Aliso Viejo, California

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I wasn't expecting much out of my 2 tender chicken dinner but boy was I wrong! I loved whatever seasoning they put on the juicy chicken tenders. It was just the right amount of saltiness and spiciness. I loved every bite of it. The mashed potatoes were nice and fluffy too. The only thing I probably won't order again is the tomato soup. It tasted chalky and oddly syrupy. The serving was also prompt and parking ample outside. I look forward to revisiting in the future. read more

Urban Plates - Chicken 2 Tender Plate - New American Near Me - Aliso Viejo, California

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Everything we ordered was delicious. Free parking. We opted to join their yearly membership for the discount. Asked for the steak on the rare side and it came out perfectly. Mashed potatoes and mac and cheese was great. Really enjoyed the noodle salad. It was SO good. Water dispenser self serve. Staff is very friendly and helpful. Yum. Now I'll have to come often to make the membership pay off! read more

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This food was cooked perfectly and it tasted so good. I ordered a steak with potatoes and it hit the spot. I ordered on doordash and my food was still warm by the time I got it so I was really happy with that. Would 1000% order again read more

Came here for lunch and the food was tasty! Louis and the rest of the team were super friendly and provided great service! read more

Urban Plates - Chocolate Chunk Cookie (Butter-Free) - New American Near Me - Aliso Viejo, California

Urban Plates has really yummy and healthy food options. All their food is organic and made fresh. None of their meat are frozen or contain hormones which I love. Their service is fast too. You order at the counter and they bring it to your seat, or you can order ahead/togo. They have delicious salads, sandwiches and sides! I personally love the Asian Chicken Noodle salad with spicy Thai dressing. My only negative, as someone with a sensitive sense of smell is that it always smells really strongly of fish, due to the salmon they cook. It's a little hard for me to sit inside for that reason, but thankfully they have a nice and large heated outdoor patio. read more

I was drawn to this place by its fresh looking food and healthy menu. I also like the fact that you can put together the meal of your choice with their sides. I ordered take out, sliced beef, garlic shrimp, Brussels sprouts and mushroom stuffing, which came to around $48., delivered, not bad, not great, but not bad. The delivery was impressively quick and smooth. Opening the beef, I saw thin, curled up, overcooked slices of beef, not at all like the photo of medium rare, thicker slices. I shudder to think what I would have gotten had I picked the "well done" option. The garlic shrimp was very good. However, the Brussels sprouts were a bit tough, and the mushroom stuffing's croutons were stale and also tough with no flavor. So, needless to say, I was less than satisfied. I'm glad I tried it but, sadly, cannot recommend it. It's just okay. read more

Everything is made from scratch here! Fresh, including the sauces the delicious cookies and cakes. Celebrating Christmas Eve tonight with the family, Happy Holidays everyone. Unita the shift lead very kindly explained why this place is so wonderful. There was a great vibe here, and a very clean and appetizing environment We did a to go order. In addition, I do want to mention that I ordered the garlic shrimp. Upon my arrival at home, opening up the meal... was Dissatisfied to received only five medium-small sized shrimps! Not enough protein, for my adult appetite. In hindsight, here wishing I ordered one of the other protein choices instead. Prior, I have had before such as the lamb or the steak instead, even the chicken. They are more of an appealingly, generous portion in my opinion. - upon observations tonight and prior experiences. However, choosing to keep the five star review here still, since everything else was great. read more

Urban Plates - This was the largest of the 5 shrimp... it was thin, not plump as well. - New American Near Me - Aliso Viejo, California

I have passed by this place and finally was able to try it. It has a good selection when it comes to a variety of different things to order. I was able to place my order at the counter. Food was delivered quickly. I like how there is seating available inside and outside. I was finally able to a chicken sandwich with fries. I also got one chicken tender. Would definitely come back to try something different next time. read more

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The food tastes good, good ingredients and priced right. We usually do carry out but dining in is good too.

We haven't been here for a while so re-visited it tonight. I had the grass-fed steak with brussel sprouts and carrots mixed with golden beets. Very good! Steak was tender and perfectly done. Not too rare, not overdone, and not overly salty. The two sides were also very tasty. Hubby also had the grass-fed steak with mac & cheese & beets. Delicious! Prices have gone up quite a bit but the foods are well prepared and good quality. read more

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I really enjoy Urban Plates, the food quality is great, but from a marketing and operations standpoint, the business is leaving money on the table by refusing to reopen its cafeteria-style service line. Every comparable fast-casual brand has already returned to pre-COVID operations, and the data is clear: in-person counter ordering increases conversion, boosts order value, and improves repeat customer rates. Fast-casual restaurant studies show 60%+ of guests choose where to dine based on speed of service, and counter-service concepts process orders up to 30% faster, resulting in higher daily transaction count and direct revenue lift to your bottom line. This is not speculation, this is a proven revenue driver across the industry. Right now, it feels like the brand is still operating from a pandemic mindset almost as if corporate executives are still at home with masks on while the rest of the industry has fully moved forward. Keeping the line closed forces in-person guests to funnel through slower order priorities, which creates friction and reduces dine-in volume. Urban Plates has a winning product, but reopening the live line where food is made in front of the guest would immediately increase throughput, revenue, and guest satisfaction. Add that to your take out orders and it's win/win. Trust in the data, the formula already worked, and it will work again. read more

I love coming here! The food is always amazing and special shoutout to LUIS !!! Every time I come here he has a smile on his face and makes sure everyone is happy and has exactly what they need. Thank you for always providing great service and also the Mac & cheese is 10/10 :) read more

Updating my review because I tried something new and it was so yummy! I usually do the 3 up or 4 up meals because I am a sides only girlie. The tomato soup is so good!!! And it's vegan! And the chipotle seasoned potatoes...while very very salty around the edges...well I couldn't stop eating them! A fairly healthy lunch at a fairly affordable price, I'll take it. read more

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Service is friendly and fast! The food is yummy, and you can tell it was prepped for you and not sitting under a hot plate waiting for someone to order it! The vibe of this restaurant is loud, kid-friendly, and comfortable. Parking is easy - there are a ton of spots around the restaurant. read more

I've been to at least four or five Urban Plates locations over the last few years, from Playa Vista to various spots in Orange County. As much as I like their cozy interiors and generally friendly staff, there's one major issue that keeps me from stopping by more often - their food is too greasy. Take their grilled carrots, beets, or other veggies for example...they're usually drenched in oil, which defeats the whole purpose of getting something lighter and fresher - grilled. If I wanted food that heavy, I'd just get fast food. Because of this, I usually end up going to Tender Greens instead whenever I have the option. It's a shame because I do love the concept and vibe of Urban Plates, and the employees are always nice and accommodating. But until they figure out a way to make their grilled side dishes less greasy, I'll be treating this place more like fast food than the healthier alternative I'd hoped it would be. I'd be happy to come to a better version of UP. read more

Good Food and Clean Place. Really recommended this Area. Server are really friendly aswell read more

Ordered a full Mango Tart for a birthday, at time of pick-up they ran out of '...Glaze...' so we waited patiently while the cashier went back and made some for our order. When we got the dessert home and cut it up, we found that more than half the mango slices on the tart were very light green, it was obvious they weren't ripe, they were hard and had little flavor other than a noticeable sourness... Won't be going back to this store. read more

Food was good enough, but I saw a rat scurrying along the perimeter of the outdoor patio that was enough to make me think twice about returning read more

I ordered urban plates through DoorDash several times and this was the final straw for me. The food arrived on time but it was cold. The steak was like rubber and the broccoli was iced cold. My meal had two pieces of meat in it with a bunch of celery and watery potatoes. I got a salad and the dressing container was half open in the salad (I asked for it on the side due to people touching the dressing container with their hands. ) I am disappointed in the quality and Urban Plates. read more

Urban Plates - Kids Steak Plate - New American Near Me - Aliso Viejo, California

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My home away from home. Great food and great service. And a special shout out to Zach and Luis.

Ordered a steak sandwhich which was decent but my side salad was pathetic for a place that charged me $22 bucks for dinner. Two pieces of leafs with stale croutons and three very tiny tiny tomatoes. 3 stars because like I said sandwhich was pretty decent but damn that salad. read more

Urban Plates - Most pathetic side salad with my meal. - New American Near Me - Aliso Viejo, California

Urban Plates is always super clean and welcoming! Food is always fresh! Big thanks to Luis and Lyvia--their friendly, helpful vibe makes every visit awesome. Highly recommend!! read more

I ordered the Grilled Cage Free Chicken with Asparagus and Mashed Organic Potatoes W. Gravy. The order was ready when promised. The server was polite. The food was the warm, cooked well and tasty. The chicken quantity was less than normal. Good meal overall. read more

Urban Plates - Grilled Cage Free Chicken with Asparagus and Mashed Organic Potatoes W. Gravy - New American Near Me - Aliso Viejo, California

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Zac and Louise were really nice and patient with our order. We enjoyed our food and the ambiance. Thank you Urban Plates

27 minutes. That's how long it took to get my food, and it's probably the simplest & fastest thing to serve up: a soup & salad at lunch. I ordered the food at 12:30 at the register. I got number 11 on the table stand thingy. I was working on my laptop with their free Wi-Fi Internet, thank you Urban Plates. next thing I know it's 12:54. I bring my number 11 to the cash register, but waited while the other customer was ordering. The cashier noticed my number, asked if my food wasn't served yet, I confirmed, nope; he quickly went back and got my food and handed it to me. The food was not accompanied by a coupon or gift card as a token of apology. I know some places will give you something, I didn't get anything here this time. DELETE THAT; CORRECTION. Manager refunded the order--THANK YOU! (he messaged me privately) want to know what I have for lunch? I had a garden salad and the new chicken tortilla soup. The salad was cool, the soup was hot. read more