So first, I just want to say that this was my first time at a cannabis shop. I did not know what to expect. I was super impressed. They were very professional, nice, friendly, and very clean! They explained what I can expect from some of the products. They helped guide me as a first time user. I felt much more confident in my decision walking out of there. I spend about $50. It may be pricey, but I would rather shop at Nordstrom with great service and product Than Walmart. Thank you so much to the amazing staff there! read more

Urbana - Cannabis Dispensaries Near Me - Sf, California

Sam helped me with my purchase and was so patient and kind. Went above and beyond. Definitely made my night and would support the business again! read more

No returns. No account for hating a product even if unopened

Friendly people and always helpful on the products and recommendations. Good selection of edibles and flowers.

I have tried over the years to give this place the benefit of the doubt but I am done. They have always been overpriced and the cannabis quality is middle of the road. We went by today only to be told that we had to place our order online. When I went to the website it was asking for me to sign up with my email and create a password etc. We decided to leave and go visit our favorite spot on Divisadero. This is the last time I will bother with this spot. read more

Today I found out that reviews to JANE are NOT where to leave them. Yelp and Google from now on I love Urbana drivers' who are knowledgeable, kind, funny, business-like and always helpful. I want to do a shout out to two of my favourite drivers. Now that doesn't mean all of you aren't smashing but Jackie and Gabriel are the driver extraordinaire in my book. I recently received an email comment from Steve Sukman from Urbana about an earlier comment I made. I don't know what it was but I can't tell if I offended someone. Not knowing Steve, sorry. Having the pleasure of Jackie and Gabriel is enough for now. Perhaps I commented on the low choices for my favourite herb, Sativa. I usually am offered their bottom basement price or something that isn't practical for me. If I need to I'll go to another dispensary but why? I suggest that volume for Sativa can be updated. Or am I the only sativa loving client they have? These are my current thoughts. Keep the edibles coming. They are fabulous . read more

I come here every so often for the lounge. I like smoking with their bongs and playing board games on the couch. The one thing that irks the hell out of me is rude customer service or complete lack of customer service. Every single time I've been here I've been sized up and down, given faces, completely ignored. It's weird. Feels very cold, off, sketch. I will be looking for other dispensaries that actually feel welcoming. Please hire better staff!! read more

Good people and good bud. Never disappoint. The shop is clean and the atmosphere is inviting. Been coming here for a while and never had a bad time. read more

New year, new laws, new review! This was my go-to neighborhood shop, but the times have changed. The things I loved about this shop have changed, other than David and Elizabeth. They are still A+ representatives of the Harvest that I used to know. I realize that most of these updates are due to the new laws, but the experience has become extremely inconsistent, and for this reason I can not standby the 5-star review that I previously posted. The new laws have destroyed the "ease" of shopping here, which was originally one of the key reasons to come to Harvest. The line here has become a constant, whether it's the line to purchase, or the line to get in. Looking forward to when things stabilize and I can put my review back to 5 stars! read more

Introduced me to level tablets and now I can sleep again. delivery is also great and seamless.

It's a tragedy not just that Hemp Center is no longer in business as it was a model of inclusivity and pricing for all incomes but that it has been replaced by such an obnoxious retailer. As a normal human being and an expert in retail operations on a first visit to Harvest I found the MANDATORY policy that all customers MUST hold a shopping basket  beyond offensive. It turned into a bad experience including a raised voice and menacing motions from security for simply refusing to hold their shopping basket. It is obvious I'm an infirm, old man. That was comepletely uncalled for. It's good thing I'm not black or I might have a broken neck or worse all because I refused to yield to a pushy sales tactic.  I recently moved to Laurel Heights. I needed some cannabis. Harvest is close. I should not feel apprehensive about a retail purchase. I called ahead to make sure I would not be first be spoken to like a child then treated like a common thug. After I explained the situation and that I have 10 functional fingers and never purchase more that 3 items at once and do not require a basket to the manager Dominic and asked if I could purchase something without holding said basket I was told no. His excuse that the staff needs to know ' who has been screened ' is such a joke. What pot club lets anyone get to merchandise who has not been screened? None. That an obnoxiously priced retailer puts the oldest and cheapest tactic around to increase items per transaction over the comfort of a now former paying customer is another just plain sad example of how San Francisco has been ruined.   Dominic, If you had just told me not to come for my comfort because you cannot deviate from the offensive basket policy I would have simply not added you to the short list of pot clubs I send 100's of my employers out of town customers to. Since you made no attempt to compensate for my lousy first ( and now last ) experience with Harvest and you talked to me like I'm stupid about pot clubs' entrance policies and the real motivation of the basket policy though I informed you I'm a retail expert I'm going to specifically ask those 100's of stoners a year to spread the word to never buy from Harvest. read more

Costumer service is really bad If you get any product you cannot return We get $400 monthly in pot and we got a little box for storage the pot in the car we noticed 4 days after we are not getting the quality we wanted! Today we return or get store credit even we are in the system and we spend all this $ in this store we cannot return a box $40 cost The rather lost the costumer than allowed a return for $40 dollars for a products you dont really like Please DO NOT GET products don't trust is a good care for costumers The manager don't understand what is more valuable about returning something FROM a VIP COSTUMER Who spent $400 a month The manager rather lost the costumer read more

Urbana had a good run going for a few months but once again all good things come to an end. My last experience is prime example of why I take the trip to Mission Organics 30 mins always versus this place which is 5 mins from home. I always call before heading over with a my previous experience of looking at an item on the menu which they say they have in stock wasn't there. I called this time to verify that they had what I was looking for whoever answered the phone didn't even confirm the item or even take a min to look he just simply responded NO we don't. So after that phone call I checked the menu because on both weedmaps and their official website stated they had the item in stock. I called again just clarify because the menu stated it was updated 10 mins ago. And of course they did have the item in stock. Whoever answered the phone the first time was just to lazy to double check. It's like dude if you hate your job and don't wanna work DONT WORK! So once again I won't be back from now on I'll be sure to stock up at MO rather than going here. The 30 mins is worth the drive rather than dealing with people with shitty attitudes. read more

This is my favorite dispensary in SF. Everyone that works there has been super pleasant and helpful. The lounge is a nice space to dip into and I've had some really interesting conversations with other patrons along with the staff. The vibe of this space in entirety has kept me returning along with the Pacific Reserve pre-rolls and quarters! One of the best deals in the city for decent flower. I will say I feel a lot of the other brands and types of products (edibles etc) are over priced compared to other spaces but I just shop around for those if i want them. I don't know if it will return to being a store like space where one can pick the product up themselves after Covid but I did really enjoy that aspect before. Every other dispensary one must ask to see something behind the glass. Thanks for everything Urbana! read more

Finally! Now here is an establishment that makes you feel like a human being again. No more standing in line as if you were at a Money Mart. Harvest elevates the cannabis experience, period. read more

I buy edibles here and the quality is pretty great. However, I know they charge $2 for credit card but they charge me twice in one transaction. read more

Excellent customer service. I spoke with Tom regarding an issue I had and he immediately helped fix my problem. I am definitely going to be going back for future business. Also they have TOP QUALITY products. Never disappointed read more

I did not like my experience here. They treated me with disrespect by requiring that I carry a basket.

Second time here and each time I don't vibe with the staff. One person was good but some others are just rude as if they are doing me a favor by allowing me to come in to the store. Too many options - you aren't the only spot in town. read more

Rude clueless woman at check-in at the front desk, didn't even look up or respond to my hello, since she was too engaged in a personal conversation with another store employee. Friday afternoon in early August, store not very busy. I guess the corporatization of cannabis means that customers are just cold numbers at places like Harvest? No need to treat people as individual human beings through simple social niceties? I walked out, there are too many other friendly dispensaries in San Francisco w great welcoming vibes to put up w the attitude at this place... although it is the only one as yet out in the western Avenues. Recommendation: take your business elsewhere. read more

Quite a crowd coming in on a Saturday. A very good selection of items. Pick up and read everything you want, just not the flowers. Was instructed not to touch the bud containers (need assistance to hand it over to you). If you are a bud shopper like I, it could be troublesome. You cannot smell or examine the bud before making a selection. They have a no photo policy. Therefore unsure if it'll be ok for me to flip out my phone to research before making a selection. I feel the workers on the floor isn't very knowledgeable. It could just be the individual that helped my friend It seems they have a returning customer discount, which is very nice incentive read more

Thank you Furhan... Thank you for stocking me up on everything I wanted. I came in about 11, parked right in front. Was greeted with not one but two different smiles at the front door. Furhan ask me what I was looking for, then guided me through the process of buying cookies, gummies, flowers, and Vapes. He explained each product to me thoroughly. I walked out with the confidence knowing I got exactly what I wanted. With over $300 in purchase of products, I was still in and out of there in under 15 minutes. Thank you so much. Looking forward to coming back. Brittany read more

Convenient location. Quick check in process. Selection of bud was pretty limited and that's essential! The guy that helped me was a little judgmental about the products I was eyeing. Bruhhhh, I would've just appreciated some helpful guidance without being so jarring.I would ask for a recommendation on one thing and would direct me to something completely different??? Not the best use of my time. read more

My comments are as much about Urbana (formerly Harvest) as they are about the industry. 1. There is an inconsistency in the following in the industry: - Labeling of strain (e.g. Indica, Sativa, hybrid) - the wine industry has never had that issue - Labeling of THC (and THCa) content (where is the industry on this one?) - the wine industry also has never had that issue The retailers need to PUSH the producers to uniformilize (new word!) their labeling to contain at least the above data. 2. Depending on who is working that day at Urbana, SOME product can be looked at and smelled (in an open container). VERY inconsistent. Set a policy, then follow it. See? Simple! Folks, it is hard to buy a quality wine or a diamond through the packaging. Urbana, you really want to sell your products? Make it so your customers can actually know better what they are buying. Flower that smells nasty likely will taste nasty. How to know with SO LITTLE information? Would you choose a mate without a pheromone "test?" 3. It looks like Urbana dumped their promotion of the Nasha line of hash-y products. Too bad. Cost or supply issue? 4. For returning customers, if you don't ask for your store credits to be applied they often will not. Inconsistency of operation. Store credits should AUTOMATICALLY be applied (unless for some odd reason the customer does not want them then. ???). 5. Urbana's choice of product is generally good, however without some of the above relevant and helpful data at times it is a crap-shoot as to what you are buying/getting. One more comment about some producers' packaging. One particular grower uses VERY heavy glass jars and thick plastic lids. To the producer: Are you expecting to send your product to Mars? Are you hoping that the customer will be more impressed with your growables if you use EXCESSIVE packaging? Your packaging cost also adds to your retail price. To many customers (wherever): Bring your own bag so you don't have to take home MORE of those hard to open, nasty plastic bags. California needs to act like a leader to be the leader! Think! Think ahead! Plan! Then execute! Urbana, you want to be The Best? Then show us! To All: Good day and good luck! Remember, you are what you consume. read more

Wonder why the reviews are either a 5 star or 1 star for this place? There are a group of girls here that are the absolute worst. I literally could not have been more offended by their customer service. I went in my first time and I had to wait for 30 minutes to actually get in. The two college girls that were working their thought that their unprofessionalism was cute or something.... I asked a couple of questions about cartridges and their answers were so half ass that I could have just looked at the label my self.... I live really close by and the interior design is nice so I was really looking forward to going to this place but I am never going back. I would really recommend to the manager to get new staff who are more...."people oriented" and knowledgable. A couple of other friends went once and never went back. Oh, and they didn't give me a discount for being a first time patient. So lame. read more

I go to many dispensaries in the Bay Area and so far Urbana has become my favorite. Super friendly staff, amazing informative reception from 2 guys at the front today , I believe their names to be Moe and Surge. Also I got help from a lovely lady named Cat who showed me product and explained some stuff about cannabis I hadn't heard before. Lovely people, lovely interior, all around good time. read more

Bummed this place is walking distance from my house but they sell a pax cartridge anywhere from $5-15 dollars more then other dispensarys that deliver. The costumer service was wonderful though. read more

Went in last week and asked about their outdoor, which I ask in every dispensary I go too, including this one, and I've asked before. And so I asked the skinny brotha, trust me if I knew his name I'd blast it, but he knows who he is, him and his folks are going to read this... Anyhow, kinda tall skinny brotha, piercings, beanie, so I ask him, "What's good outdoor?", and he then says to me, "I don't know, I don't even like outdoor". Foreal? Like That!!! So my response was, "I'm not here to really purchase what you like." I finally get the help I needed, but that dude almost made me walk out, Now mind you this guy has always been short with me, but this time he went a little over. So I'm not going back, and I really liked what they have, on the outside, although looks obviously can be a facade, and sure some folks are super cool, but that dude...I can see if he was working at McDonald's, but at a dispensary, man show a little love and respect. I never take anything personal, but reading the comments has shown that it's not me and that I'm not the only one who feels this way. Get it together guys! they say that the folks working below reflect the higher ups, and that folks that work for a business/franchise reflect the establishment. I'm a born and raised Frisconian born outta General, so I know how are people act here, but this place made me feel like I was in N.Y. or something. Please, no disrespect to New Yorkers, even they should beware of this place, Fckin joke... read more

I am smitten - I wandered in here on 4/20 by accident. I drove by looking for a coffee shop . . . and Harvest was hosting a 4/20 celebration. There was coffee and so much more. My quick stop, was more of a 2 hour layover in the Harvest Lounge. I loved the hands off shopping experience. Beautifully curated selection of cannabis products - I can't speak to the flowers and I am more of an edibles/slave type of girl. As a CBD user and HUGE proponent their properties, I was very impressed with Harvest's selection. The lounge was rocking a dj, aMazing mocktails, sushi and more. I meet the maker's of many fine products carried here, felt a sense of connection and had a badass 4/20 field trip! Thank you Harvest, I'm glad we met! read more

Don't go here. Bad weed and bad service !!!! Super overpriced too. Hands down worst cannabis club I've ever been too do not waste your time and effort coming here. read more

Dispensary, high price, racist and rude service. I asked only to change a pre sativa sa per indica after much being humiliated in front of all the manager decided to exchange with two safety guards around and making a show I do not advise read more

I love the $5 dabs and mocktails! The flower is a little on the pricey side, but does not lack in quality one bit. I would recommend their other products that you may not be able to find elsewhere i.e. Edibles, topicals, vape cartridges, you name it! And maybe just maybe if you leave a nice yelp review you can get a free dab read more

Motherfker picked up my call and hang me up saying that he has to go after I asked when is the discount for the flowers

Super friendly staff. Awesome place to chill and enjoy a cannabis drink. Would HIGHLY recommend

There's so many great things about Harvest it's hard to remember them all. First, the space is more hands on than any dispensary I've been to before since all products are on the sales floor, not inaccessible behind a counter. Because of that, the whole feeling is a lot more relaxed since you don't have someone waiting anxiously for you to decide what you want. That said, staff is readily available and always have good input. The space is clean, organized, easy to navigate. The flower is always incredibly fresh, clearly labeled with all the information you could possibly want, and only sourced from local quality farms. They host an amazing farmers market on Saturdays, full of samples and limited-edition, rare, or new product with very kind and informative folks at each booth. They even have a VIP program that allows you access to a special room with nice seating, great sound system, a nice big screen TV where you're allowed to partake and chill or work or read--whatever you feel like. Glad to see this business treating their product and their clients with equal respect. I do hope to see this more trusting setting catch on in the dispensary world. read more

I feel lucky to have such a nice addition to our neighborhood. A warm welcome at the entrance, my favorite new products and fantastic ambiance in the private lounge. Harvest also curates informative events, cannabis mixers and hosts a weekly Farmer's Markets for their favorite products. Great exposure for both brands and customer education. It is a great impression for new timers and I enjoy referring friends there. I agree they are on the pricey side, although I trust the quality and they have a selection of CBD products and flowers I can't get everywhere. read more

I was very surprised about place! Here you can get good modern style of sale any cannibals you want. Also here smoke room with DJ sometimes! I'm recommending this place for everybody who wanna shop with new modern way!!! read more

Today was my 2nd visit at Harvest. I put my basket at the counter and I asked the woman at cash station 1 if they carried a product I could not seem to find. She found the product and she place all my items back in the basket and told me that I had to get back in line because I made the person behind me wait. At first I thought that I cut a head of somebody.... could not understand why she was being so horrible ... A very unpleasant experience. I hope management talks to her about her very unfriendly attitude. read more

Two years ago I got into a beef with a worker who shoved me and told me to take off my hoodie. Two years later they still want to continue to punish me for something their worker incited. Their prices are much higher, selection much weaker, than the place I've since found - but I only live a few blocks from this place and would love to walk to get medicine. I stayed way for two years so they could chill out. They're snobbish corporate sellouts, not community-minded weed dealers. Go to BASA or The Apothecarium. Real people who get it. read more

They sell cheap vape pens that constantly breakdown after limited use or they just dont work